Clicking a link to a Word doc and it tries to open it with Adobe Acrobat

I recently upgraded to Firefox 4 on my Windows XP Pro SP3 machine. I have Microsoft Office 2007 and Adobe Acrobat 9.4.3 and Adobe Reader X (10.0.1) installed. I clicked on a link to a MS Word doc and I got a dialog box asking what I wanted to open it with. The default option is Adobe Acrobat 9.4.3, which, of course fails with an error message saying it is not a supported file type. I looked at the other options and Microsoft Word is not among them.

Save the Word document. Create your email in your normal mail application (Mail?), click on the add attachment icon (the paperclip if you are using Mail). Navigate to where you saved the Word file and select it. It should now appear as an attachment in your email. If you are sending it to a PC user and you are using Mail make sure 'Send Windows-friendly attachments' is selected in the edit menu. And if you don't want the attachment to display inline within the body of the email Control+Click on it and select 'view as icon'.

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Using windows vista with two users and I can only open books with adobe digital editions on one account?

using windows vista with two users and I can only open books with adobe digital edition

You must authorize the second computer with the same Adobe ID.
There are sometimes issues with this registration: if you have them ....
Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
Uninstalling and reinstalling does not help.
Unfortunately, it often then gives misleading error messages about what is wrong.
A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your (old) Adobe ID.

Using windows vista with two users and I can only open books with adobe digit

why?

Hi I was getting the same message on my Kobo touch when I tried to open library books (This document is protected by Adobe Digital Rights Management (DRM) and is not currently authorized for use with your Adobe ID. Please sign-in with the authorized Adobe ID and try again). After reading a few posts on this issue, I did the following:
- make sure you have Adobe 3.0
- deauthorize the computer using the instructions from their site (OverDrive | How to deauthorize Adobe Digital Edition...)
- get a book from the library book
- when prompted, open using ADE (or download- I just said open instead of download)
- when you try to open the book in ADE, it'll ask you to authorize computer
- I put in my authorization (the same as my Kobo) then transferred the book to my Kobo.
- I was then able to open my library book in my Kobo!

I have a pdf that i can not get to print and I can only open it with Adobe Reader.

I have a pdf that will only open in Adobe Reader. I need to print it but when I try, I keep getting the message "Before you can preform .....you must install a printer." I have several printers networked to this machine. They all have up to date drivers. I've tried changed the default printer. I must print this document and am getting very frustrated. I am on a Windows 7 PC.

Hello,
In order to troubleshoot the Adobe Reader printing issues, please refer to the following link:- Troubleshoot PDF printing | Acrobat, Reader.
Regards,
Nakul

Excel document is automatically converting to a word doc and won't open

I Installed Microsoft Excel and Word 2007 onto my laptop. Since the, whenever I create an excel document and save the same, it saves as a Word doc and when trying to open the doc, an error message comes up. Why is the Excel doc automatically saving as a Word doc? How to correct this issue?

Hi judyf73891847,
I don't think you're doing anything wrong. I'm not surprised that ExportPDF is having a hard time converting handwriting. One option is to disable OCR as described in this document: How to disable Optical Character Recognition (O... | Adobe Community. Then, ExportPDF won't try to convert those elements into editable text. The only drawback to that is that you won't be able to edit those items when you open the converted document in Word.
Best,
Sara

I am having a problem where pdf files on the web (i.e., links in a Word doc) open after an extended time and only as gobbldygook ( a file containing a series of characters and letters that make no sense). This also happens for another Mac user coworker

Hi There: I am having a problem where pdf files on the web (i.e., links in a Word doc) open after an extended time and only as gobbldygook ( a file containing a series of characters and letters that make no sense). This also happens for another Mac user coworker in my office, while the PCs don't have this problem... Any help/suggestions for a fix would be most appreciated!

Just adding more info - MacBookPro running 10.5.8 and using Safari as the browser. The problem comes and goes - sometimes the linked Word files will open OK, n others its just a strring of crazy characters...

Right Click convert to pdf - Gone AND Combining word docs and pdfs gone

Hello everyone,
I am on a Lenovo all in one think centre m92z, i have a creative cloud membership and have the most current version of acrobat xi pro. Up until 2 weeks ago i used to be able to right click and convert any file to a pdf, now that seems to have dissapeared... anyone know how to get that back?
Right click on a word file and it doesnt give me any options for acrobat at all, except an open with
Further more i cant even combine pdf's and word docs in the "combine files" dialogue box where you can drag and drop etc.

I am having the same issue, I have tried repairing the installation and it did not work, I have uninstalled and then reinstalled and still no right click options. I have 3 computers with this issue and each of them when you right click will not show any of the acrobat options, but they do have a blank line (no text) that when clicked will open the combine window. Any help or suggestions would be greatly appreciated!

How to setup word docs, converted to PDF on local drive with links to a second file at a page

how to setup word docs, converted to PDF on local drive with links to a second file at a page
Need to setup a set of word documents, converted to PDF that has links from one file to a second file at a given page.
I would like to setup a set of pdf documents, on the hard disk of a PC or Mac, that can be open with acrobat pro running on the same computer and have the link jump to, and open in a new window, in acrobat pro, to a given page of a second document in the set.
Is there a way to setup a link in word and the conversion to pdf that will result in a link that is equivalent to the acrobat link type you get when you add a link of the type Go to a page in another document?
Tools-Advanced Editing-Link tool, make a box
Check: Go to page view, Next (Create go to view dialog opens)
Open second document and go to page
Click “Create go to view dialog” to set up link
Result is a link, when view by link properties, with an action of
Go to a page in another document
File: C:\My Documents\second file.pdf
Page: 43
Zoom level: Custom
I got close but did not solve the problem:
I have a version that uses links to a website, using #page=43 at the end of the hyperlink.
That works but will only open to the page if is through the web browser, opening the acrobat reader plugin.
I need to open from a folder on the local harddisk (with relative links), in acrobat pro to the given page of the pdf, on a PC or a Mac.
I could bookmark each page “pagenumberxxx” and jump to the bookmark/page if that would get around some problem
Current Systems in use to create documents with links and view them:
Windows XP SP3
Word 2003 SP3
Acrobat 9 pro version 9.4.4
Or just to view them:
Mac OS 10 Lion version 10.7.4
Acrobat 9 pro version 9.5.1
(note I have limited understanding of Mac’s)
John

No. There seems to be no automated way to do it. You can of course go into the PDF and manually add links after you have converted to PDF, but that is what we want to avoid having to do. We want it to be automatic from the Word doc.

After I exported a PDF to a Word doc and downloaded it, I can't get the pointer tool to work.

After I exported a PDF to a Word doc and downloaded it, I can't get the pointer tool to work. When I click on the document text, the only tool is the "move" tool. I can't edit or select text. Please advise.

Version of Adobe: Adobe ExportPDF (not Pro)
Operating system: Windows 8.1
Steps I am taking: When the PDF file is selected and opened, I clicked on Tools menu on right side of the screen; then I clicked on Select PDF file; then under Convert To, I selected Microsoft Word (*.docx); then I hit the box below that; and clicked Convert. I then see the message that says it is Converting to Export PDF Online. Then I see a link below that, that says Download Converted File. This takes me online to Adobe Acrobat .com, where, I see the command, Export PDF, and see a blue box on the same screen that says Select PDF Files to Export. I click on the thumbnail of the file I want to export. This brings up, online, a screen containing the file I wanted to convert to Word. Then, on the same screen, I click on the icon on the right hand of the screen that says Download. then I click on the box on the bottom the screen that contains the Word document I had wanted to convert. This brings up the Word doc. in Compatibility Mode the latest Word version, which I am unfamiliar with and which has a Picture Tools tab that I cannot escape from and I cannot get any selection tool other that the Move pointer, and I cannot find the Select text pointer to select any text on the page. I don't want this Word version and do not know how to return to the old version of Word that I am familiar with.
Can you help me, please?
Theresa Julia Schuer

CHM crashes when you click on links to PDFs/word on IE9 only

Here's the situation:
CHM file is created with a few links to baggage objects, which are PDF files. I have links in both topics and direct from the TOC.
On PCs with Internet Explorer 8 or less installed, users are able to click these links and the PDF file opens.
On PCs with Internet Explorer 9 installed, the CHM file crashes (and worse still, takes the application the help was launched from with it).
The error message is: Microsoft HTML Help Executable has stopped working [Close Program].
I have tried creating a small project with links to PDFs, and word docs, both as baggage files and just external links, and the same thing happens. I have tested on multiple PCs (even a Vista PC that was OK when it had IE8 and not OK when I upgraded it to IE). I am running the CHMs off my PC, not off network drives.
Has anyone else seen this? I would have thought other people would have noticed this if it was a generic problem with CHM files and IE9, but I can't see anyone mentioning it in this forum or anywhere else on google. Which makes me think it's something I've done wrong...
One last thing, I output the file as webhelp and the links worked fine.
Thanks in advance to anyone who has a suggestion here.

Thanks for the suggestion. I had tried that and not seen anything unusual on my PC, which is running windows 7.
I've since done the following on a Windows Vista PC, using my test help file with 1 link to a PDF and 1 link to a word doc.
- PC originally running IE8. Links open without problem.
- PC upgraded to IE9. Help file crashes when clicking the links.
- Removed IE9 from PC. Links working again. Ran MJs diagnostics.
- Upgraded to IE9 again. Links not working. Ran MJs diagnostics.
Diagnostics were identical when IE8 and IE9 were installed on the PC. So I don't think this is going to point out where the problem is. Unless someone can tell me what I'm looking for specifically. All the HTML help settings were correct.
I should also mention I'm on Robohelp 8.0.2.208.
Lastly, I tried setting open in new page for the links to PDFs and word. This time, on IE9, they didn't crash the program, but they came up with a "navigation to the webpage was cancelled" message in IE9. On IE8, the links looked like they were opening, but didn't open at all.
I'd really like to know if anyone else with IE9 has had problems with links to baggage files. If there's anyone with IE9, and perfectly behaving CHM files, I'd love to compare notes - i.e. how do you refer to them. My links just look like this: <p><a href="test.docx">test</a></p>
Is it something I'm doing wrong?
Thanks!

Linking to a Word doc

I am trying to create a link to open a Word document from my
FlashHelp file. I am using Insert Hyperlink, selecting 'File' in
'Link To' and then I select the doc to link to and 'Display in
frame:' 'New Window'. If I then select 'View Selected Item' from
the toolbar and select the link a dialog asks me to Open or Save
the doc. Selecting Open shows the doc in the preview window.
When I generate the help and select the link nothing happens
although right-clicking on the link and selecting the properties
shows the correct path to where the file is located. If I
right-click and select 'Save Target As' I can succesfsully save the
doc. So the link 'knows' where the file is (in the 'SSL!/FlashHelp'
folder) so why can't it open it? I'm using X5.0.2 build 801, IE6
and Flash Player 8. I've tried amending my secrity settings in
Flash Player and IE. I have previously used the same method to link
to HTM files that open SWF files created by Captivate with no
problems.

Hi robosteve and welcome to our community
If memory serves me correctly, the issue is with something
called the "Mark of the Web", otherwise known as MOTW. I think this
impairs linking. You might be able to work past it by creating a
totally new page that doesn't have MOTW, then causing that page to
redirect to the desired document file. I used to use this technique
all the time when I was an Intranet Web Developer. I discovered a
nice side effect of this approach. I found that even on a fast
intranet, it took much longer than I liked for Word documents and
PDF content to open. So I would regularly link to them in this
manner. This is because I could redirect and while the user waited,
I could plop a message on the screen that told them the process
would take a moment and to be patient. Otherwise, with the old way,
they would constantly click repeatedly thinking the browser locked
up. When in reality, it was simply taking a longer time than I
liked for the document to display.
Cheers... Rick

Creating a link to a word doc

I'm having trouble creating a link to a word doc on my computer.
I select "enable as hyperlink" and then "Link to file".
I select the the word doc on my computer. It didn't create a link to the file.
Hmmmm... then I tried it with a pdf. Still no link.
Do I need to have a pdf ? The document was created with microsoft word.
However I also tried it with an old Adobe pdf file.. still no go.
Any thoughts? I'm using an old version of iWeb 1.1.2
Thanks.

arf arf wrote:
Do I need to have a pdf ?
No.
arf arf wrote:
The document was created with microsoft word.
That should work too.
NOTE: Links to files aren't testable within iWeb — they become active when published and viewed in a browser.
An alternative approach is to post MS Word docs (or PDFs) to the free Posterous where they'll be automatically presented in a convenient viewer, e.g.
http://dont-panic.posterous.com/pdf-document-example
...Then in iWeb set up a simple text or image hyperlink to that particular Posterous blog entry.

Firefox is set as the default browser, but if I click a link in MS Word, the link is opened with MS Internet explorer. Why?

Firefox is set as the default browser, but if I click a link in MS Word, the link is opened with MS Internet explorer. Why?

What version of Windows and Office is it? I had this issue with an older version of office and Windows XP. Basically, MS are using their browser (IE) because it's their software (MS Office). If you go to options in MS word though, you should be able to find an option to set the default browser to open links.

Link to a Word doc in a PDF is not opening the doc in Internet Exlorer 8

I have a PDF created in Acrobat 9 Pro, I have given a link to a word doc. The PDF and link is working perfectly on browsers other than Internet Explorer 8.
In IE-8 Even if allow to open the doc when prompted, nothing happens.
How can I fix this?

Dropbox has a convenient feature to preview DOC files as PDFs in Firefox's built-in PDF viewer. It's convenient but can lead to this problem that you end up downloading the document as a PDF instead of a DOC file.
As long as the recipient uses the Download button on Dropbox's toolbar above the viewer (see attached screen shot comparison), the recipient should get the original format instead of the preview.
Is that the issue?
(See also the past thread: [https://support.mozilla.org/questions/967837 firefox is reading word files as pdf's when I download them from DropBox.com])

Create or remove link between a webi doc and a category with SDK

Hi,
I'd like to use SDK to assign a category to a webi document, or to "uncategorized" document (remove the link between the document and a Corporate Category).
I first tried to select the document in the infostore (via infoobjects, "select * from CI_INFOOBJECTS where SI_ID = xxx") and use the "delete" option on the "SI_CORPORATE_CATEGORIES", but obviously, this is not the right method.
If someone has a little idea of how I can manage this link between a webi doc and a corp. category, I would be very grateful.
Thanks !
David

Hi,
This is much easier than it looks like, although it's not intuitive.
For example, when some webi is in a category, categories where the webi is linked are underlined in blue:
If you click in those blue marked categories and click Accept, you're unlinking the webi/report/dashboard from that category:
-->
Hope it helps
Alberto

Clicking a link to a Word doc and it tries to open it with Adobe Acrobat

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