Cloud Contacts Backup suddenenly failing repeatedly

This JUST started happening and I checked the settings last night and repeatedly ensured everything was checked to run Backups...incl Contacts of course. Everying else is backing up except Contacts suddenly and I'm getting no results trying to ensure it's set up correctly...grrr!! Frustrated! Anyone else have this problem and if so....fix?? This phone is almost brand new and has been functioning well til this...

Do you have a good cell connection? Any change in passwords? Try verifying your sign in.
It might just be a server problem that will resolve on its own.
Can you back up to Google instead? (I gave up on Verizon backup before it was 'cloud')

Similar Messages

Cloud contacts backup fail

I have an LG G2 and Verizon ellipsis tablet. I keep getting this error when trying to backup to the cloud : "cloud contacts backup failed due to network lost!"

Change all of your contacts to Google contacts and let them back themselves up to google. You will never have the hassles of Verizon Cloud again. Your contacts will be backed up real time, accurate, easy to get to and will load on any phone you choose to load them to.

Verizon Cloud Contacts Backup

If I delete contacts on my phone that are backed up to the cloud will it delete them from the cloud?
I don't want the numbers stored on my phone anymore but would like to be able to retrieve them in the future if I change my mind.

I understand your desire to keep a copy of certain contacts online and not on your phone brilpitch! The cloud gets updated everytime you sync your device with it. If you want to keep a copy different than what is on your phone, I recommend creating a file with the contacts currently listed and save it to your hard drive.
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

NO CONTACTS BACKUP FOR MAC USERS

Skype's Help pages breezily state that no backup is ever needed. Cuz Skype server cloud bla bla. You see.
Oh. There IS a backup procedure described, for Windows only. After the declaration that backing up is for sissies (Windows users? Sorry for the dig...), the Help article does then say clearly that NO such procedure is available for Mac.
We have been through a terrible experience in which my wife's Skype account was suspended -- for reasons never clear to us. The verification failed repeatedly; long chat sessions and multiple re-tries later somebody apparently realized this all was to no purpose and provided a path to reactivate her account.
BUT.
The loss, had that not been possible, was of her contact list. I am worried about the same in my case, because not only are some numbers uniquely stored there, but a whole world of personal habit takes me back to look at Skype to retrieve many numbers. And then, usually, to use Skype to call them. Skype should be ashamed for not providing for the very real eventuality of the loss of a contact list. Safely archiving them on its servers does the user no good when Skype also makes access to that person's account impossible.
So this is a call to Skype to get on the ball. Not much more to be said. This forum and third party internet discussion areas are bursting with sad and -- dare one say it -- very angry (with justification) tales of woe. We add ours, here, implicitly.
In an email reply to the Skype person who did at last provide the means to re-access the account, we added our thought that the disconnects and wasted time were, if nothing else, a perfect advertisement for Skype's competitors, especially for KEKO (keko.com) which provides similar services at similar prices, and adds functionality such as making a simple local call and having that be processed via KEKO to connect with an international number anywhere in the world.
I hope that by including the direct reference to another VoIP provider, one which offers superior service, may goad Skype into action. If Skype will fix the contacts backup issue I will remove what I have written about another provider; and continue to use Skype as a principal channel.
That is, until Skype also fixes the horrible and wasteful, and -- for us -- ineffective (until someone apparently stepped in personally to set the account straight -- but who knows -- perhaps we were just lucky and that may as well not have happened, either?) manner it has to re-verify accounts. That has to see a revamp, too.
My wife and I have manually created an archive of our contact lists. Just everyone will be able to profit from our magical method, here it is: we made screen shots on the Mac of every 'page' of the contact list; that is, scroll down, hit Ctl + Shft + 3, hit fn + down arrow, and repeat until all 'pages' of contacts have been saved as screen shots.
Then, open in Preview, select all, and Print, exporting as a pdf; which can just be saved and/or printed for a hard copy archive.
As an embellishment, having Photoshop, we also opened the files in a batch in Adobe Camera Raw, where it is possible to batch process to enhance clarity on-screen, and to crop the screen shots en masse so that in the pdf the hard-copy printout can be made on fewer pages.
It's a KLUGE.
So is SKYPE, folks.
Good day.

Unfortunately, this solution doesn't work on a Mac. I haven't been able to find a solution that does, so I'm putting one together. At a minimum, if you're familiar with grep (or have Text Wrangler, which allows grep-style replace and search), here's how you can convert your .pbb file to a text file that can be imported by Address Book:
Unfortunately, I've had to mess with this extensively to avoid the forum's formatting. Hopefully it works OK.
delete header ('CELLPBKb100' in my case)
\[\^a-z\^A-Z\^0-9\] -> null
(\[a-z\])(\[A-Z\]) -> \1 \2
(\[a-zA-Z\])(\[0-9\]) -> \1\t\2
(\[0-9\])(\[a-zA-Z\])-> \1\r\2
Import to Address Book. Define 1st field as 'first name', 2nd field as 'Phone(mobile)'. Uncheck 'Ignore first card'.
Note -- I used this piece of software to find the file format: http://www.versiontracker.com/php/dlpage.php?id=14667&db=mac&pid=25642&kind=&lnk =http%3A%2F%2Fwww.gwenhiver.net%2Fdownloads%2FAddressBookExporter-2.1.2.dmg
I'd love for a few people to send me .pbb files so I can make sure that my solution is universal. You can reach me through the email link on this post.
Message was edited by: eggsyntax
Message was edited by: eggsyntax
Message was edited by: eggsyntax
Message was edited by: eggsyntax
Message was edited by: eggsyntax
Message was edited by: eggsyntax

Can't restore my iPhone 3GS (w/iOS5); backup session failed.

I'm practically at wits end, here.
For two days I've been trying to restore my iPhone 3GS and so far, nothing.
The problem happened after I downloaded and updated my iPhone with iOS5. When I tried to restore it from one of three back-ups that I had, I ran into
that error (-50). Managed to get passed that and tried again. When I did, I get the message saying "iTunes could not restore the iPhone ****** because the backup session failed."
It doesn't just do this for my most recent back up; it does this for ALL of my back-ups. Is there any kind of fix out sure-fix for this (barring getting a new phone)?! I think I've tried several strats that I've seen in other threads and nothing has worked.
(btw, the comp that I'm using primarily is Windows Vista)

*update* GOOD NEWS, EVERYONE! Turns out that I was able to restore my phone from a back up, after two days at it!
Unfortunately, the back up was from a year ago! At this point in time, I'm just glad to have my contacts back, though I feel that now would be be best to make sure I keep backing up my phone to make sure this doesn't happen again o.O

Itunes backup/Sync fail

Hi everyone this problem has been encountered before and read through the threads in support and outside of the communities but having no success with it.
The problem: Updated to the latest ITunes 10.4.1.10 and the IPHONE 3GS has been updated to latest firmware to 05.16.02
The problem is that I am having with ITunes is that it is giving me a backup fail error message when syncing and backinh up and does not do the the backup.
It then says Sync complete but has done nothing.
I can sync the music seperatley and can also syn the Apps.
It just seems to be the contacts/calendar etc... which it wont sync and therefore wont create a backup/restore.
I have trawled through the disscussions:
     I have removed the backups from the folders as suggested. This didnt work.
     I have removed the Sync Log and reset the sync history. This didnt work.
     I have done a hard reset on iphone and removed Itunes and then reinstalled the software and Iphone to latest versions and this is still throwing up the same error when sync/backup.
Is there a solution out there for this that i havent looked at or tried.
Im running Windows 7 (64bit) and I tunes has worked previously as i have the contacts backup in windows contacts.
But now it just wont work. Also there is severe hanging when using the software too.
Please help and sorry for being long winded. Was working on more info the better
Regards
Richard Gibson

OK I managed to free up more space on my iMac HD to 148Gb. The sync and backup then ran OK! Afterwards there was still about 144Gb free. So it would seem that in order to create an about 5Gb backup file there needs to be about 30 times as much free space on the mac. This can't be right surely?

Time Capsule backup keeps failing

MacBookPro connected via ethernet to 1TB TC. Had same problem as many other users: backups hanging or failing repeatedly. So I completely erased the TC and started again. Backup proceeded well for about 8GB (out of 70GB total backup) but then the backup hung again, and Console started displaying this crash message, repeated endlessly:
=============
Sep 28 07:57:41 MacBkPro mdworker[1248]: fcntl to turn on FCHECKOPENEVT failed!
Sep 28 07:57:41: --- last message repeated 1 time ---
Sep 28 07:57:41 MacBkPro ReportCrash[1249]: Formulating crash report for process translate[1248]
Sep 28 07:57:41 MacBkPro ReportCrash[1249]: Saved crashreport to /Library/Logs/CrashReporter/translate2008-09-28-075741MacBkPro.crash using uid: 0 gid: 0, euid: 0 egid: 0
Sep 28 07:57:41 MacBkPro com.apple.launchd[1] (0x10bdd0.translate[1248]): Exited abnormally: Bus error
==============
Now every time I start a new backup, when TimeMachine gets to around the 8GB mark it repeats precisely the same scenario.
HELP!

Nobody seems interested in this specific issue, but just in case anybody else is experiencing related problems, I offer a solution. To get an idea what's happening during backups, open "Console" (/Applications/Utilities/Console) and select the "system.log". Keep reading the last few lines as they scroll by.
===
mdworker1248: fcntl to turn on FCHECKOPENEVT failed!
===
"mdworker" is related to Spotlight indexing. I tried every other solution mentioned in this entire "TC" discussion area without success. I then turned OFF Spotlight indexing. (This took many hours of research to accomplish ... if you want to do it, just go get "OnyX" v1.9.9 - cost $0. Go to "Parameters" and select "Spotlight").
Everything is now working fine - the computer has never been more responsive and Time Machine backups have never been faster. I don't use Spotlight and have no use for it. (And yes - I know what it does).

Time Machine fails repeatedly with no problem detected on the external disk

Since a couple of days, Time Machine fails repeatedly, several times a day. I repair the disk with the Disk utility, that finds no error, then I reset Time Machine as indicated, and after one or two successful backups, it fails again, with the following report given by the Time Machine Buddy widget:
Starting standard backup
Backing up to: /Volumes/Copies de sauvegarde Time machine/Backups.backupdb
Error: (22) setxattr for key:com.apple.backupd.ModelID path:/Volumes/Copies de sauvegarde Time machine/Backups.backupdb/iMac de MM size:8
Error: (-50) Creating directory 2010-09-22-231449.inProgress
Failed to make snapshot container.
Error: (22) setxattr for key:com.apple.backupd.ModelID path:/Volumes/Copies de sauvegarde Time machine/Backups.backupdb/iMac de MM size:8
Backup failed with error: 2
I insist, the disk utility doesn't find any problem in the external USB disk. Should I reinstall the OS?
Thanks a lot for any help!
Best regards
Mauricio

This is the message after the ejection failure:
Starting standard backup
Backing up to: /Volumes/Copies de sauvegarde Time machine/Backups.backupdb
No pre-backup thinning needed: 5.63 GB requested (including padding), 541.66 GB available
Error writing to backup log. NSFileHandleOperationException:* -[NSConcreteFileHandle writeData:]: Device not configured
Error: (-36) SrcErr:NO Copying /Users/mauriciomilchberg/Movies/Evenements iMovie/Nouvel événement/Edgar 4.mov to /Volumes/Copies de sauvegarde Time machine/Backups.backupdb/iMac de Mauricio Milchberg/2010-09-24-025248.inProgress/5034B0A3-F84E-4992-A7B8-8B9166E9AD42/Mac intosh HD/Users/mauriciomilchberg/Movies/Evenements iMovie/Nouvel événement
Stopping backupd because the backup volume was ejected!
Stopping backup.
Error writing to backup log. NSFileHandleOperationException:* -[NSConcreteFileHandle writeData:]: Input/output error
Error: (-8062) SrcErr:NO Copying /Users/mauriciomilchberg/Movies/Evenements iMovie/Nouvel événement/Edgar 4.mov to /Volumes/Copies de sauvegarde Time machine/Backups.backupdb/iMac de Mauricio Milchberg/2010-09-24-025248.inProgress/5034B0A3-F84E-4992-A7B8-8B9166E9AD42/Mac intosh HD/Users/mauriciomilchberg/Movies/Evenements iMovie/Nouvel événement
Error writing to backup log. NSFileHandleOperationException:* -[NSConcreteFileHandle writeData:]: Input/output error
Copied 4768 files (2.8 GB) from volume Macintosh HD.
Error writing to backup log. NSFileHandleOperationException:* -[NSConcreteFileHandle writeData:]: Input/output error
Copy stage failed with error:11
The word "événement" has been written not by me, but by the translation.
Anyway, I'll follow your advice and start with the combo.
Thans a lot again.
Best regards
Mauricio

Itunes could not restore the iphone because the backup session failed

Hello,
i did a backup for my data on itunes, then i upgraded to IOS 6.1, when i tried to restore my backup it keeps giving me this message:
"itunes could not restore the iphone because the backup session failed".
although i still have the data in the backup folder, i searched the internet for softwares that can recover my data, i found a software called "Wondershare Dr.Fone"
i was able to recover all my data via Wondershare Dr.Fone, but it didnt restore the data to my iPhone, it only recovered it to my pc, as (media files, contacts,etc...)
i was wondering if there is any way to fix this problem, or any other way to restore my backup to my iPhone device without using Itunes...
one more thing , can i upload the backup files that i have on my pc to iCloud, then recover it from my iPhone??
please help i really need all my data to be back on my iPhone, media,messages,contacts,notes, even whatsapp messages.
Thank you

Hi revolc,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
Cheers,
- Judy

Backup Restore Failed After iOS5 Upgrade

I did the iOS5 install on my iphone 4 yesterday and it went off perfectly. However, this evening, I did the same on my wife's iphone 4. Prior to doing the download, I did a Backup and a Restore Purchases. When the process came to the Restore point, I received the error message that the restore from backup had failed. Each time we plugged the phone back into itunes, it prompted us to complete the restore process but with the same message. Consequently, my wife's phone lost all contacts, photos, and apps. I manually re-entered her contacts, plugged back into itunes, and performed another backup. We then attempted to restore from backup once again with the failure message following. I'm almost sure that we cannot recover her photos, but if anyone on the forum has a suggestion, we'd appreciate it. Also, what is the safest and most surefire way to backup photos and contacts on the iphone 4 ? JEFF

My husband updated my phone on the 15th... same identical thing happened. I've lost all photos, text messages, and contacts since the las backup. It did download 5.0, but I lost everything. I spent 2.5 hours on the phone with an apple advisor and they needed to research it further and would call me back......hasn't happened yet. If they find a way, I will post it. What error message did you receive... mine was (-50).

Hi I have been promted to do two updates for my adobe cloud programmes and they failed

Hi I have been promted to do two updates for my adobe cloud programmes and they failed
one was for Dreamweaver cc and one for Photoshop cc
The error message reads ,Download error press rety to try again or contact customer support (49),
I did retry and it still happens
Beki
p.s. I am in the uk and I have the language setting on English north american if that may be wrong or affect it

Hi Jakethendkae100,
You can follow the link: Contact Support in order to contact our Customer support team and cancel you Creative Cloud subscription.
Let us know for any further query.
Thanks,
Ratandeep Arora

I-cloud contact transfer

When I activated i-cloud it put all off my Facebook friends' names and contact info into my phone contact list. I now have 250 new contacts in my phone that I do not want. When I try to delete them it won't let me erase Facebook-linked contacts. Anyone know how to fix this?

Re: i-cloud contact transfer
Along the same lines as the original problem but considerably more confused. Thanks for any help or ideas anyone has.
Explanation first:
When I activated my iPhone4 (let's call it iPhone4-A), I transferred my contact list from my Palm Centro and then when trying to activate email, I somehow got my very large Yahoo! email contact list as well - both of which had groups. So I have Groups, duplicate people with differing information depending upon the source. If I fix them in the iPhone, it deletes Yahoo! email addresses and vice versa. In other words, my iPhone4-A Contacts are screwed up royally.
We have a MAC laptop, a MAC mini, his iPod Touch, my old iPod Classic and my iPhone all using the same iTunes account (so we can share music). I used this same email for my iCloud on the iPhone4-A (not knowing what I was doing).
I now need to set up a second iPhone4 (let's call it iPhone4-B) for my husband who is using a GzOne Ravine and I don't want to screw his up like I did mine. We don't do many apps or games.
QUESTIONS:
If I leave iTunes account alone on the laptop, mini, iPod Touch, iPod Classic and my iPhone4-A - I think I can use this iTunes account on his iPhone4-B and we might wind up with some app issues but we can still share music - right?
Next thought is, I should set up a new iCloud for his iPhone4-B and his contacts from his Ravine should transfer over and backup to iCloud - right?
I've cleaned up his Ravine contacts using Contact Management on VerizonWireless.com through whatever nightly backup it's been doing - they're appear to be okay and in groups.
He doesn't need email right away so if I don't turn on his Yahoo! email, he won't get the 2 contact lists merged on the phone. I THINK I'm going to set up a gmail for his iPhone, just for essential communications - because his 20 year old Yahoo! account gets a lot of stuff he doesn't need on a daily basis. I can create a contact list from his phone contacts for this gmail account & update it with only what he needs from Yahoo!

As my computer is telling me my backups are failing why is this happening and what do I do?

What do I do when my computer tells me that my backups are failing and why is this happeneing?

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the word "Starting" (without the quotes.) You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard."
Each message in the log begins with the date and time when it was entered. Note the timestamp of the last "Starting" message that corresponds to the beginning of an an abnormal backup. Now
CLEAR THE WORD "Starting" FROM THE TEXT FIELD
so that all messages are showing, and scroll back in the log to the time you noted. Select the messages timestamped from then until the end of the backup, or the end of the log if that's not clear. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressingcommand-V.
☞ If all you see are messages that contain the word "Starting," you didn't clear the text field.
If there are runs of repeated messages, post only one example of each. Don't post many repetitions of the same message.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. Don't post more than is requested.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

Clean install fails repeatedly

Deleted a CloudDocs folder in Application Support by mistake and reinstalled OS X on my MBP because I kept getting iCloud log-in popups no matter what I did.
Went fine, but I got some new issues and had to do a clean install again. This time I had huge problems formatting the disk as I kept getting errors when trying to format as GUID and Mac OS extended (journaled).
I finally got it to format correctly but the OS X installation fails repeatedly.
Here's a photo of the log:
I'm stuck and I feel like I've tried everything... Thanks for your time. I really hope someone can help me out.

Have no idea what you were doing, so do this:
Install OS X Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
This should restore the version of OS X originally pre-installed on the computer.

Adobe Creative Cloud Packager for macintosh fails

Adobe Creative Cloud Packager for macintosh fails.
The error log says "[ERROR] AdobePackageBuilder - AdobePackageBuilder : SendPacket returned error : -1".
I tried 4-5 times.
Everything is downloaded (took about 14 Gb).
I now have only 12Gb free space on my disk. Can that be the reason (will the packager need to make a copy of the downloaded stuff?).
When I am done, how do I reclaim the space eaten by the packager?
Seems like it is caching it at ~/Library/Application Support/Adobe/CCP, but will I manually have to delete that cache?
I cannot find a menu entrance for doing so.
Would be nice if the packager could use a mounted network disk as destination, but it seems not to discover these.
/Peter Andersen

Wanted to join in and say this has been happening to me too. I wiped every adobe file I could find, and used the cleaner too. Started over from scratch in a brand new user account.
It's been about 7 days and I cannot get CCP to actually build a package. I've gotten a variety of messages but everything single time something fails. The new thing is that it says it fails on individual applications. So I disable them, and the error jumps to a new app. I can see that the .dmg's are fine and intact in ~/Library/Application Support/Adobe/CCP/
Given the amount of time this has cost me I really wish I had purchased CS6 Master Collection for every workstation. From my perspective, Creative Cloud has been nothing more then a giant waste of time and effort. It's genuinely bad product from an IT management perspective. Why push off the job of building and installer onto the customer? I should just be able to download the full Master Collection dmg, and then turn on and off the apps I want. Instead I am stuck with a workstation down, and everyone using CC trials to work.

Cloud Contacts Backup suddenenly failing repeatedly

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