Colors change in Excel 2010

Hello,
I am helping a customer that has a strange problem in Excel. Ill explain it by taking you through some steps.
User opens Excel and creates a new file not based on any templates, just a standard new workbook.
By using the standard theme (she is not changing themes) the user then changes the fill color of a cell. She picks a color from the theme colors section, but NOT from the top row. For example a light gray color from the leftmost column of colors.
She saves the file in the standard file format (Excel Workbook (*.xlsx).
She closes and reopens the file.
Now the fill color of the cell has changed, and when checking what color it has changed to it is the color on the top row of that color column in the theme. In the above example of light grey it would open as white.
We have not tested on all machines in the user environment, but everything points to that all users in that company is facing the same issues. So it seems to be an environmental thing as its unlikely that many users simultaniously are facing installation
problems or the like.
Any ideas?
/Leyan

Hi,
Just checking in to see if the information was helpful. Please let us know if you would like further assistance.
Thanks
George Zhao
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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    In Excel open renamed file (i.e. “Blank Example.xls”) and click “Yes” when prompted with the “A file is in a different file format than its extension indicates” message.
    Do a “Save As” and you will notice that the File Name is blank. In previous versions, this field would contain the current workbook file name
     (i.e. “Blank Example.xls”)
    Any help will be greatly appreciated.

    Hi Jaynet,
    In order to re-produce this, you need to answer "yes" to the rename file prompt and then continue with step 5 (above).
    The reason for this is not an exercise in futility - I assure you.  At my work and elsewhere, when web developers have created features to permit the end user to save web data in Excel format, often times the Excel files are saved locally in Excel's
    html format (but with the .xls
    extension). 
    (I actually prefer the .xls
    extension, because it is easier to just double-click the file to open in Excel, rather than to select the open-with and then select Excel. a file with the .html extension will default open in your default browser. Now, I could change my default program
    for the .html extension, but that would only solve a part of the problem and would not really address the bigger issue and that being that Microsoft changed a behavior in Excel and may not even be aware that it was a much used feature. )
    To continue, when I go to open the resulting Excel file, I am prompted with the message that the file type does not match the extension (which is fine and not bothersome to me).  It's at this point when I go to save the file that I get really annoyed.
    In previous versions of Excel, the default file name would be pre-filled with the current name of the file and the default file type would state that it is a Web html file.  I would just change the file type to Excel Workbook and hit enter to save.
    I would be prompted with "Are you sure you want to overwrite your existing file?" message and I would click "yes" and that would be that.
    However, in Excel 2010, because the default file name is blank, I then need to re-type the name into the field to save the file. 
    Any help is greatly appreciated.
    Thanks

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