Com.sap.isa.businessobject.BORuntimeException: No entry for User Business O

Hi all,
Kindly be informed that I get the following error while logging on to the B2B webshop from the B2B portal.
Your thoughts on this would be greatly appreciated.
com.sap.isa.businessobject.BORuntimeException: No entry for User Business Object found
at com.sap.isa.businessobject.BusinessObjectHelper.splitException(BusinessObjectHelper.java:78)
at com.sap.isa.user.businessobject.UserBase.isUmeLogonEnabled(UserBase.java:541)
at com.sap.isa.user.action.UserActions.isUmeLogonEnabled(UserActions.java:579)
at com.sap.isa.user.action.UserActions.performUmeLogin(UserActions.java:443)
at com.sap.isa.user.action.UserBaseAction.performUMELogin(UserBaseAction.java:89)
at com.sap.isa.user.action.PrepareLoginBaseAction.ecomPerform(PrepareLoginBaseAction.java:138)
at com.sap.isa.isacore.action.EComBaseAction.doPerform(EComBaseAction.java:353)
at com.sap.isa.core.BaseAction.execute(BaseAction.java:211)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
at com.sap.isa.core.RequestProcessor.processActionPerform(RequestProcessor.java:674)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:391)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455)
at com.sap.isa.core.RequestProcessor.processForwardConfig(RequestProcessor.java:267)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279)
at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:391)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:427)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:358)
at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455)
at com.sap.isa.core.RequestProcessor.processForwardConfig(RequestProcessor.java:267)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279)
at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:391)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455)
at com.sap.isa.core.RequestProcessor.processForwardConfig(RequestProcessor.java:267)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279)
at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:391)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:427)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:358)
at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
at org.apache.struts.action.RequestProcessor.internalModuleRelativeForward(RequestProcessor.java:1012)
at com.sap.isa.core.RequestProcessor.processForward(RequestProcessor.java:643)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:260)
at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:391)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455)
at com.sap.isa.core.RequestProcessor.processForwardConfig(RequestProcessor.java:267)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279)
at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:391)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455)
at com.sap.isa.core.RequestProcessor.processForwardConfig(RequestProcessor.java:267)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279)
at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:391)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455)
at com.sap.isa.core.RequestProcessor.processForwardConfig(RequestProcessor.java:267)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279)
at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:391)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:117)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:62)
at com.tealeaf.capture.LiteFilter.doFilter(LiteFilter.java:98)
at com.sap.isa.isacore.TealeafFilter.doFilter(TealeafFilter.java:61)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:58)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:384)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(AccessController.java:215)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
Awaiting your earliest reply
Thanks
Mutu...

Its a late response... but if someone gets the same issue here is the solution.
When you register try uppercase password . That should take care of that issue.
The problem is with function module CRM_ISA_IUSER_SWITCH , Note 946536.
Although the note says 5.0 the problem exists with ISA 4.0 too

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1.A,C
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40.AB
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Thanks for explaining the problem clearly. Looks like you've got an issue. Though you created an "order" with reference to a "template", ISA doesn't use any Copy function configured in the backend. It is all done piece by piece using Java and ABAP code.
This is certainly a bug in standard code - unless somebody finds a note that explains. I couldn't find any SAP notes on this issue. The "Create new order on the basis of an order template" finally uses the action CreateFromPredecessorAction. While there is code available to address the "Ship-To list", "drop ship - ship-to", "Sold-To", "Requested Delivery date" etc. of the source (template) to target (basket or order), the code essentially misses to change the Contact person of the target document to the current user.
You can address this issue in two ways. # Ask SAP to fix the bug in the above class or # Do it your own way, by just introducing an action to "massage" the data the way you want. The CreateFromPredecessorAction action has one outcome editdoc.
          <action path="/b2b/createfrompredecessor" type="com.sapmarkets.isa.isacore.action.CreateFromPredecessorAction">
               <forward name="editdoc" path="/b2b/updatedocumentview.do"/>
Introduce a custom action ZFixContactPersonAction immediately after like this:
          <action path="/b2b/createfrompredecessor" type="com.sapmarkets.isa.isacore.action.CreateFromPredecessorAction">
               <forward name="editdoc" path="/b2b_custom/zFixContact.do"/>
          <action path="/b2b_custom/zFixContact." type="com.parxlns.action.ZFixContactPersonAction">
               <forward name="success" path="/b2b/updatedocumentview.do"/>
In this custom action, you can add some quick code to "fix" the contact person partner from the header.
import com.sapmarkets.isa.businessobject.header.*;
import com.sapmarkets.isa.businessobject.order.*;
SalesDocument salesDoc = null;
BusinessObjectManager bom =
        (BusinessObjectManager) userSessionData.
        getBOM(BusinessObjectManager.ISACORE_BOM);
salesDoc = bom.getBasket();
    HeaderSalesDocument header =
        (HeaderSalesDocument) request.
        getAttribute(MaintainBasketBaseAction.RK_HEADER);
String selectedPartnerID = bom.getUser().getContactData().getId();
String selectedPartnerGUID = (String) bom.getUser().getContactData().getTechKey();
PartnerList partnerList = new PartnerList();
//Get the document header - partner list value
               PartnerList partnerList = header.getPartnerList();
            PartnerListEntry contactData = new PartnerListEntry(selectedPartnerGUID, selectedPartnerID );
//Set the Contact partner in partner list
            partnerList.setContact(contactData);
//Set this partner list back to header.
header.setPartnerList(partnerList);
return ("success");
Hope this helps with little changes.
(sorry, there I am not aware of any solution with simple customization in the backend)
Easwar Ram
http://www.parxlns.com

Com.sap.isa.businessobject.BORuntimeException: No entry for User Business O

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