COMING SOON: Digital Library

We'll soon be launching Digital Library — a new way for you to download and manage digital content from BestBuy.com.
With Digital Library, you'll get:
A faster and more reliable downloading experience
Better access to your downloadable digital collection
New downloadable software and game titles
Digital Library will replace Best Buy® pc app. If you have used Best Buy pc app before, your previous purchases will automatically be added to Digital Library.
Look for more details about Digital Library in your email inbox soon.
Digital Library FAQs
Q: What is the Digital Library?
A: Digital Library is replacing pc app and will be the new place to access all of your downloadable digital content.
Q: What will happen to my current downloads I have in my pc app account?
A: They will be migrated to your Digital Library account which you can access using your dotcom or pc app credentials
Q: When will Digital Library be available?
A: Digital Library will be available within the coming weeks.
Q: Where can I buy digital products when pc app is no longer available?
A: The purchase of digital products can be done through BestBuy.com or via in-store kiosks.
Q: Will my in-store kiosk digital product purchases show in my Digital Library?
A: No, they will not. This will be built into a future update of the Digital Library.
Q: Will the Digital Library work on PC or Mac platforms?
A: Yes, the Digital Library can be accessed from either a PC or Mac computer.
Q: Will the Digital Library show on my mobile device AND can I download my content onto the device?
A: The Digital Library will show your purchases, but you cannot download from a mobile device; this includes tablets.

Come on Verizon you teased us enough with this coming soon! I'm a developer that purchased the new Verizon Samsung Galaxy Note 3, it was a nice a phone but not for a developer! So I sold it for $700! It was such a tease! I need an unlocked bootloader so I can install a custom recovery! So it was like buying a brand new laptop with an encoded password! Its not right! It's our hardware! Why must you lock it up?? I hope you guys release this Developer Edition Note 3 before December, if not it looks like I'm switching to Sprint or T-Mobile! You already took my unlimited data away, and now you expect us to buy locked devices? Please Verizon keep development going! It's only making Android better!

Similar Messages

Cannot log into Digital Library

Hello, I have been trying to resolve this problem for several hours now, but have been unable to do so.
I recently downloaded Test Drive Unlimited 2 Windows Digital Download and received a confirmation email stating that I was now able to enter the Digital Library and access the download.
However, when I attempted to to log in to Digital Library, my log in information was met with this error report :
We are combining all Best Buy accounts with BestBuy.com for an improved experience. As part of this process, you
may need to reset your password.
The email or password does not match, please try again or reset your password.
I do not understand what the first part of the error is trying to explain, as I had changed my password several times, each time coming back with the same response. So I reverted back to my old password for the BestBuy.com account and attempted again, generating the exact same response.
I do know for a fact the log in information I am sending is correct, as it works on the main site, no matter which browser I am using. The Digital Library error also occurs no matter which browser I tested.
I have searched the forums for an answer, and have found related topics regarding similar situations regarding Digital Library. However, they were either left unanswered, or the problem had been resolved, but when i tried to achieve the same solution, it failed and gave me the exact same error code.
I also tried Best Buy's troubleshooting guide for this, but to no avail.
Please respond soon with an answer, or with a better location for me to post this issue.

Hi Idallen,
Sorry to hear you're having difficulties signing into your Digital Library account! AWBrown has provided some pretty good general troubleshooting steps, but still, I can imagine how anxious you must feel to find a resolution.
I've had the chance to review your account and have sent you some information. Please make sure to check your private messages by signing into the forum and then clicking on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Introducing Digital Library!

We're happy to introduce the new Digital Library at BestBuy.com. With Digital Library you'll get:
• A faster and more reliable downloading experience
• Better access to your downloadable digital collection
Digital Library is replacing Best Buy® pc app. If you have been using Best Buy pc app, your previous purchases have been automatically added to the Digital Library.
In the coming months, we'll be making more improvements to the Digital Library and adding even more downloadable titles to BestBuy.com.
You can get to the Digital Library through My Account on BestBuy.com, or use your Best Buy sign-in information to visit the Digital Library now.
Sign In to Digital Library
Coming Soon — Downloads for Mac
In addition to adding more software and games for PCs, we will soon have downloadable titles for Mac users.
Thanks for shopping with Best Buy.

Hello RyanBoots,
Thank you for reaching out to us on the forums and I apologize for the issues with the digital library. There are simple troubleshooting techniques we offer such as clearing your browsing history, trying a different Internet browser, logging out of your account and back in, and finally you may need to reset your password.
Also, you may want to check out Best Buy's Digital Library: Accessing & Downloading and Best Buy's Digital Library: Troubleshooting.
Please let me know if this doesn't resolve the issue or if you need assistance resetting your password.
Blake|Social Media Specialist | Best Buy® Corporate
Private Message

Introducing Digital Library!

We're happy to introduce the new Digital Library at BestBuy.com. With Digital Library you'll get:
• A faster and more reliable downloading experience
• Better access to your downloadable digital collection
Digital Library is replacing Best Buy® pc app. If you have been using Best Buy pc app, your previous purchases have been automatically added to the Digital Library.
In the coming months, we'll be making more improvements to the Digital Library and adding even more downloadable titles to BestBuy.com.
You can get to the Digital Library through My Account on BestBuy.com, or use your Best Buy sign-in information to visit the Digital Library now.
Sign In to Digital Library
Coming Soon — Downloads for Mac
In addition to adding more software and games for PCs, we will soon have downloadable titles for Mac users.
Thanks for shopping with Best Buy.

Hello RyanBoots,
Thank you for reaching out to us on the forums and I apologize for the issues with the digital library. There are simple troubleshooting techniques we offer such as clearing your browsing history, trying a different Internet browser, logging out of your account and back in, and finally you may need to reset your password.
Also, you may want to check out Best Buy's Digital Library: Accessing & Downloading and Best Buy's Digital Library: Troubleshooting.
Please let me know if this doesn't resolve the issue or if you need assistance resetting your password.
Blake|Social Media Specialist | Best Buy® Corporate
Private Message

Cannot Access my Digital Library

I am unable to connect to my Digital Library. I just purchased Watch Dogs Deluxe as a digital download from Best Buy and the game is coming out later tonight. When I try to log into my Digital Library however I am unable to as it sends me a message:
We are combining all Best Buy accounts with BestBuy.com for an improved experience. As part of this process, you may need to reset your password
The email or password does not match, please try again or reset your password.
I have tried resetting my password like 5 to 10 times already and still get the same message. I also contacted support throw phone and after waiting forever to reach someone and many redirects the lady I spoke with was of no help and she told me to wait 24 hours for some reason and try again. I don't think she could understand me very well. I know for sure that the password and email I am using to log into my Digital Library is correct. I have been trying all day to get in.
I have read on another forum like this that I need to sync my Bestbuy.com and mybestbuy accounts. I'm pretty sure mine are already synced though since it has the same user ID for both. But if someone on Bestbuys end could manually do it for me just to be sure that would be great. Please someone help me since this game comes out tonight and I wouldn't have pre-ordered it if I had known I wouldnt be able to download it right when it comes out! Also I've experienced pretty poor support over phone and email so I'm hoping posting on here helps.

Hi colhoop,
Watch Dogs has been the hype as of late and I am as well plan to try out the game very soon as I have already ordered it for my library as well. Several people are starting to use the digital download version of games and it's great to see this, With this more populated feature cmes the more asstance but it's part of the grind I guess.
I would be glad to give you some troubleshooting assistance. Please read below:
1) Reboot your computer completely
2) Delete all history, cookies, cache, etc in all of your browsers
3) You may even want to consider using Ccleaner by Pinform to clean the cache/cookies for best results/easier access.
4) Reboot your system once more just to be on the safe side.
5) Make sure your bestbuy.com and your mybestbuy.com all information is the same. Not just the phone number, but the name, address, etc etc.
6) Close the browser(s) and try once more to log in with the details you need.
7) If this doesn't work... well...a community connector will be by in a little while as well to help assist in any other searchable way possible.
Other ideas:
-Make sure your bestbuy.com and your mybestbuy.com accounts are linked together. There should be an option to do this in your bestbuy.com account settings.
If worse comes to worse what will most likely happen is the community connector/and/or the customer service representative can give you the code, you write it down or whatever, and then you put it into Origins/Steam.
I am not affiliated with Best Buy nor have I ever been employed by Best Buy. All of my thoughts and posts are of my own opinion and personal experience.
I may not always know the right answer, but I will always tell you what I do know. I also do free computer analysis and consultation via private message.

Digital Library log in credentials not working

I created my BestBuy.com account and am able to login to it. I've checked my account information which I think to be correct. I received an email that my order is ready, but I have the error "The e-mail address and password entered do not match our records. Passwords are case-sensitive. Please try again.". I'm at a loss what to check or try next to correct my login issue.

Hello bbcust111,
Purchasing the digital download version of a game through Best Buy’s Digital Library should be a quick and convenient way to get you playing as soon as possible. I’m really sorry that you’ve been having issues logging in to your account and I’d like to see if I can assist.
It looks like you contacted another one of our customer service channels earlier today and they were able to help you access your game through an alternative method. Hopefully this worked out and you’ve been able to download it since then. Please let me know if you still need additional assistance and if you’re still unable to log in to your Digital Library account. If you are, I may have a way to help you access your account for any future purchases.
Thanks for connecting with us on the forum, and please feel free to let me is I can still be of assistance.
Sincerely,
Matt|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Cannot access digital library

I bought a game, received the email that says go to your digital library for download.
The problem is I can't log in to the library.
I reset my password like 5 times, still no luck.
After hours on the phone with idiots and several emails later, still no luck. HOW HARD CAN IT BE??
Either fix the problem or give me my money back!
If best buy thinks they ripped me off for a big $10, congrats to them. I will be buying my plasma TV somewhere else.
-future former best buy customer

Hello btray,
I’m really sorry that you’re having such a difficult time accessing your recently purchased game and I’d be happy to see what I can do to assist.
There are a couple of things I can do help you gain access to your game and your account. First, I was able to locate your order by using the email address attached to your forum account. I will send you a private message with some additional details that should help you to access the game without logging in the Digital Library. You will be able to view this message by logging in to your forum account and clicking on the envelope icon in the upper right-hand corner of the screen.
Second, I can also reset your password from my end which should take care of the log in issues yours experiencing. This should help you to gain access to Digital Library for any future purchases.
Keep an eye out for that message to come through soon, and please let me know if you’d like me to proceed with the reset.
Thanks for connecting with us on the forum.
Sincerely,
Matt|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Coming Soon Movies tab

I read online that iTunes now has a "Coming Soon" page in the Movies section. I read it on Ars Technica (http://arstechnica.com/journals/apple.ars/2008/03/09/itunes-store-introduces-mov ies-coming-soon-section)
But I can't find the tab anywhere. We have had the Movies in Australia for a few months now, but the library still lacks a few titles that I am after and was wondering if there was a way to see if they are on their way. Where can I find this coming soon tab?
Thanks.

Mmmm, never heard of this and never seen it, did type in 'coming soon' into the search and found a coming soon page which looks nothing like the page in the link you provided and when I looked at the films there they were already released.
Might be a US feature only.

Ideas for a simple solution to Coming Soon sign on my site till it's ready

Hello all!
I am downloading my site files for the first time from my server, over an hour now and although my site can be seen on the 'net, it's not ready. I wanted to put a Coming Soon sign to alert any viewers that my site is not yet ready for business. Any thoughts or ideas from anyone who had done this before? I have a few ideas rolling around in my head. I just wanted to get some feedback from all of you. Thanks!

You may wish to place a graphic image or notice on your Index.html page telling people the site is under construction.
Typically, I upload pages to a TEST folder on the remote server to work out any kinks first. Then when I'm sure everything works as it should, I move them to the root folder using a 3rd party FTP ware like Cute FTP, FileZilla or WS_FTP pro. And then I delete the TEST folder.
Nancy O.
Alt-Web Design & Publishing
Web | Graphics | Print | Media Specialists
www.alt-web.com/
www.twitter.com/altweb

Just downloaded itunes when i try to open itunes it keeps coming up itunes library itl cannot be read because it was created by a newer version of itunes please help!!!

just downloaded itunes when u try to open library keeps coming up itunes library itl cannot be read because it was created by a newer version of itunes,please help !!!

You posted in the iTunes for Mac forum, by the way.
Troubleshooting iTunes installation on Mac OS X - http://support.apple.com/kb/HT2311 - read section on Opening iTunes for information about running multiple copies of iTunes.

What is Adobe doing to fix all these bugs...? Is there an update coming soon??

Seeing so many complaints on the Adobe Muse bugs forum, wondering if there is fixes coming soon to all these, ESPECIALLY compatibility issues with Windows 8-8.1 64bit PC's. These are the PC's being sold nowadays, I cannot buy a new laptop with Windows 7 easily anymore... I had no choice.

Some say that there will be a version 8.1 released in the near future. But since your phone is still under warranty, get it checked again. Did you visit an Apple Store or an Authorized Apple Service Provider to test the phone?
iPhone - Contact Support - Apple Support

Call of Duty in my digital library isn't appearing t download what am I supposed to do?

Best buy online purchase, online download

Hi KyleGreenwood,
As a gamer myself, when I purchase a new game, I want to be playing it immediately. Just waiting for the game to install is tough enough at times! It sounds like you may not be seeing your Call of Duty purchase in your Digital Library yet, or may be having issues with it. I apologize for any frustration the delay in receiving your game has caused.
Although most orders are fulfilled within an hour, please allow up to 24 hours after your purchase for the delivery of your digital code. You can see more information in regards to this by viewing our Digital Library troubleshooting post here. I’ve attempted to locate your purchase to determine when it was placed, but am unable to do with the information provided in your profile on the forums.
If you have received the code, but you’re having issues actually downloading the game, send me a private message with the BestBuy.com order number and I’ll look into this further. To send me a private message, simply click the link in my signature.
Please let me know if you need further assistance with this, and thanks for posting!
Sincerely,
Brian|Senior Social Media Specialist | Best Buy® Corporate
Private Message

How to create SEO friendly, responsive "Coming Soon" page? [was:Help please! I am very new!]

Hi Guys,
First off, this is my first post, and will be one of many, as the Dreamweaver bug his bitten, and bitten hard!
I am new to web design, and am learning Dreamweaver and want to become a web designed after hours as a second job/hobby.
I am currently (unsuccessfully) working on getting a "coming soon" page up and running.
I would like the image to be scalable - however then all my text goes everywhere. I cant have it as a image as then Google doesn't index it, as well as i need to have a hyperlink in the body of the text.
If someone could point me into the right direction, I would be forever thankful!
I have attached the code:
<html>
<head>
<title>coming soon page</title>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<style type="text/css">
body {
          background-image: url(background.jpg);
          background-repeat: no-repeat;
#content {
          position: absolute;
          left: 70px;
          top: 468px;
          width: 912px;
          height: 120px;
          z-index: 1;
          font-family: calibri;
          font-size: 30px;
          color: rgba(255,255,255,1);
a:link {
          color: rgba(255,255,255,1);
          text-decoration: none;
a:visited {
          text-decoration: none;
          color: rgba(255,255,255,1);
a:hover {
          text-decoration: none;
          color: rgba(255,255,255,1);
a:active {
          text-decoration: none;
          color: rgba(255,255,255,1);
</style>
</head>
<body bgcolor="#FFFFFF" leftmargin="0" topmargin="0" marginwidth="0" marginheight="0">

<div id="content">The webstie for Hurstar Investments is currently under construction and will be live shortly. If you have any enquiries in the interim, please email us at <a href="mailto: [email protected]">[email protected]</a>. We look forward to hearing from you.</div>
<table id="Table_01" width="1025" height="768" border="0" cellpadding="0" cellspacing="0">
          <tr>
                    <td width="1024" height="29" colspan="5">
                              <img src="images/spacer.gif" width="1024" height="29" alt=""></td>
                    <td>
                              <img src="images/spacer.gif" width="1" height="29" alt=""></td>
          </tr>
          <tr>
                    <td width="708" height="339" colspan="3" rowspan="2">
                              <img src="images/spacer.gif" width="708" height="339" alt=""></td>
                    <td>
                              <img src="images/logo.jpg" width="274" height="229" alt=""></td>
                    <td width="42" height="739" rowspan="8">
                              <img src="images/spacer.gif" width="42" height="739" alt=""></td>
                    <td>
                              <img src="images/spacer.gif" width="1" height="229" alt=""></td>
          </tr>
          <tr>
                    <td width="274" height="211" rowspan="3">
                              <img src="images/spacer.gif" width="274" height="211" alt=""></td>
                    <td>
                              <img src="images/spacer.gif" width="1" height="110" alt=""></td>
          </tr>
          <tr>
                    <td width="70" height="400" rowspan="6">
                              <img src="images/spacer.gif" width="70" height="400" alt=""></td>
                    <td>
                              <img src="images/header.jpg" width="414" height="79" alt=""></td>
                    <td width="224" height="101" rowspan="2">
                              <img src="images/spacer.gif" width="224" height="101" alt=""></td>
                    <td>
                              <img src="images/spacer.gif" width="1" height="79" alt=""></td>
          </tr>
          <tr>
                    <td width="414" height="22">
                              <img src="images/spacer.gif" width="414" height="22" alt=""></td>
                    <td>
                              <img src="images/spacer.gif" width="1" height="22" alt=""></td>
          </tr>
          <tr>
                    <td colspan="3"> </td>
                    <td>
                              <img src="images/spacer.gif" width="1" height="121" alt=""></td>
          </tr>
          <tr>
                    <td width="912" height="35" colspan="3">
                              <img src="images/spacer.gif" width="912" height="35" alt=""></td>
                    <td>
                              <img src="images/spacer.gif" width="1" height="35" alt=""></td>
          </tr>
          <tr>
                    <td colspan="3">
                              <img src="images/footer.jpg" width="912" height="59" alt=""></td>
                    <td>
                              <img src="images/spacer.gif" width="1" height="59" alt=""></td>
          </tr>
          <tr>
                    <td width="912" height="84" colspan="3">
                              <img src="images/spacer.gif" width="912" height="84" alt=""></td>
                    <td>
                              <img src="images/spacer.gif" width="1" height="84" alt=""></td>
          </tr>
</table>

</body>
</html>
PS: Using Dreamweaver CS6 if that makes any difference.
Again, thank you sooo much!
SiD24

I would like the website to ajust automatically to different brower sizes without having white on the sides, and the text moving all over the place.
Try this % width layout. Copy & paste code into a new, blank document in DW. SaveAs test.html. Preview in browsers at various viewport widths and text sizes.
<!doctype html>
<html>
<head>
<meta charset="utf-8">
<title>HTML5 Document, 1-Col</title>
<meta name="viewport" content="width=device-width, initial-scale=1">

<style>
    padding: 0;
    -webkit-box-sizing: border-box;
    -moz-box-sizing: border-box;
    box-sizing: border-box;
img {
    max-width: 100%;
    vertical-align: baseline
body {
    padding: 0;
    width: 90%; /**adjust width in px or % as required**/
    margin: 0 auto; /**this is centered**/
    background: #F5DD83;
    color: #505050;
    font-family: Segoe, "Segoe UI", "DejaVu Sans", "Trebuchet MS", Verdana, sans-serif;
    font-size: 100%;
    box-shadow: 2px 2px 4px #333;
header {
    margin: 0;
    padding: 0 1%;
    width: 100%;
    background: #B00202;
    color: #FFF;
header h1, header h2 {
    display: inline;
    color: #F5DD83;
    padding: 0 1%;
/**top menu**/
nav {
    background: #69C;
    font-family: Gotham, "Helvetica Neue", Helvetica, Arial, sans-serif;
    font-size: 14px;
    font-weight: bold
nav ul {
    margin: 0;
    padding: 0;
nav li {
    list-style: none;
    display: inline-block;
    margin: 0 1%
/**menu link styles**/
nav li a {
    color: #FFF;
    text-decoration: none;
    line-height: 2.5em;
    padding: 6px;
    border: 1px solid #CCC;
/**on select or mouseover**/
nav li a:hover, nav li a:active, nav li a:focus {
    background: #CCC;
    color: #505050;
/**main content**/
article {
    padding: 2%;
    background: #FFF;
article h3 {
    color: #2294AE;
    margin-bottom: 0
article p { margin: 0 0 1em 0 }
figure {
    text-align:center;
figcaption {
    text-align: center;
    font-style: oblique;
    font-size: small
footer {
    background: #B00202;
    color: #FFF;
    text-align: center;
    margin: 0;
</style>
</head>
<body>

<header> <h1>Sitename</h1>
<h2>Some pithy slogan...</h2>
</header>

<nav>
<ul>
<li><a href="#">Menu Item1</a></li>
<li><a href="#">Menu Item1</a></li>
<li><a href="#">Menu Item1</a></li>
<li><a href="#">Menu Item1</a></li>
<li><a href="#">Menu Item1</a></li>
</ul>
</nav>

<article> <h3>Heading 3</h3>
<p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris vitae libero lacus, vel hendrerit nisi! Maecenas quis velit nisl, volutpat viverra felis. Vestibulum luctus mauris sed sem dapibus luctus. Pellentesque aliquet aliquet ligula, et sagittis justo auctor varius. Quisque varius scelerisque nunc eget rhoncus. Aenean tristique enim ut ante dignissim. </p>
<figure> <img src="http://placehold.it/500x325" alt="placeholder">
<figcaption>Figure 1 Caption</figcaption>
</figure>
<h3>Heading 3</h3>
<p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris vitae libero lacus, vel hendrerit nisi! Maecenas quis velit nisl, volutpat viverra felis. Vestibulum luctus mauris sed sem dapibus luctus. Pellentesque aliquet aliquet ligula, et sagittis justo auctor varius. Quisque varius scelerisque nunc eget rhoncus. Aenean tristique enim ut ante dignissim. </p>
</article>

<footer> <small>© 2014 Your Site Name. All rights reserved</small> </footer>
</body>
</html>
Within the body of the contect, there needs to be a email link - so I assume that would be a div section.
Publishing your e-mail address is an open invitation to spammers and e-mail harvesters who will flood your inbox with junk. If you want people to contact you, use a contact form and a form-to-email processing script that hides your e-mail address from robots.
Nancy O.

Coming Soon page for iPhone

any chance that apple would update the Coming Soon page for iPhone in other countries, coz the list seems to be the exact same since forever !!

Hi
you may do better in the Developer or even the iWeb sections - but possibly the iPhone is designed to display regular (much wider than 480) pages w/o scrolling, so defaults to 'squeezing' yours to suit that.

Is there an update for AE CS5 coming soon?

Is there an update for AE CS5 coming soon? I am hoping it will fix the problems I am having...

I can't say when updates are coming or what will or won't be in a given update.
But I can say that we have fixes in the works for some issues, including the AIFF issue.
Stay tuned.

COMING SOON: Digital Library

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