Commadmin user modify won't configure an existing user for e-mail

Good day,
On a new installation, I am receiving the following error message:
com.iplanet.am.sdk.AMException: Service not assigned.
when I try and use commadmin user modify to give e-mail service to a user. When I directly edit the JES DS directory entries directly, e-mail service is provisioned. This looks like a basic omission on my part (I'm quite new to JES); can anyone point me to a solution basing on this information or is more needed?
Cheers,

Hello Jay,
Thanks for following me up.
I also tried using commadmin user create - see my first reply to your post. In that case, the reply was still "FAIL<cr> Service UserMailService not registered". As regards the attributes, I agree with your point but I had taken the precaution of extending the entries manually with extra attributes. I'm not at my workplace right now so I can't report back but there were a few inet-something attributes among them. Incidentally, after I added the attributes, the icon in DS Console changed from the generic round one to the user type.
Now some updates from my side because I couldn't log in to the forum earlier to post:
The thread I referred to in earlier posts didn't help. "User Mail Service" showed up under AM console as a service allocated to my organization mydomain.com but the commadmin user create still came back with the usual "FAIL<cr> Service UserMailService not registered". This notwithstanding that the organization container mydomain.com had the sunregisteredservice=UserMailService attribute-value pair set, coming from the earlier command commadmin domain modify -D daadmin -w dapassword -n mydomain.com -d mydomain.com -H mymailhost.mydomain.com.
So as a wild guess, I added the attribute sunregisteredservice to the ou=people container below the o=mydomain.com organization and gave this attribute the value UserMailService. Then, finally, the commadmin user create command gave me the OK.
So the next question is: why did I have to add the attribute to the ou=people container? On a separate test system that I set up for planning (this is one case where the simulation fell really short of reality!), I didn't need to add the attribute to the people container - just to the parent organization.
Cheers

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