Common Services device management/discovery

I use the Edit Identity option to change the "Display Name" from an IP to a station name, it is overwritten when a discovery has been done. I have checked the discovery settings and tried using the update DCR Display name setting to prevent this from happening, but it makes no difference.
Is there something i am missing? This is on LMS 3.2

Hi ,
In LMS 3.2 there is one more discover settings called Scheduled Discovery .
Common service > Device and Credentials >Device Discovery >Discovery Schedule.
Please check the settings there and see if there is a problem.
For more information on Common Service >Discovery , you can always refer this document written by Joseph Clarke sir :
https://supportforums.cisco.com/docs/DOC-9005
Thanks
Afroj

Similar Messages

Apache Tomcat error on common services (Device Update)

I have installed lms 3.2 on server 2008 , and when I click on device update in software center I recieve an error
which I inserted down here ;
I have to mention that I also have installed Common services patch .
please some one help me this out .
which I

Hi,
Kindly check if you have CSCtj20850-0.info at location CSCOpx\setup\patch
Try this workaround too as it look like rme map files got corrupted :-
Navigate to -->
CSCOpx/www/classpath/com/cisco/nm/xms/psu/maps
Backup these two files (rme*.map) at another location and finally delete them from this location. You need to stop the daemon manager to be able to delete this files with the command net stop crmdmgtd.
Now, run the following command two command, rememer they are one line command :-
1>
set NMSROOT=%CWMIBDIR%\..\..\..
2>
%NMSROOT%\lib\jre\bin\java -classpath %NMSROOT%\lib\jre\lib;%NMSROOT%\lib\classpath;%NMSROOT%\objects\log4j\1.1.3\log4j.jar;%NMSROOT%\MDC\tomcat\shared\lib\MICE.jar;%NMSROOT%\MDC\tomcat\shared\lib\NATIVE.jar;%NMSROOT%\MDC\tomcat\shared\lib\jdom.jar;%NMSROOT%\www\classpath;%NMSROOT%\lib\classpath\servlet.jar;%NMSROOT%\MDC\tomcat\webapps\cwhp\WEB-INF\classes com.cisco.nm.xms.psu.packagemgmt.map.CreateMaps %NMSROOT%\www\classpath\com\cisco\nm\xms\psu\pkgs\rme
The above workaround should generate the rme*.map files again and then it should work fine.
Now, start the daemon manager and wait for 20 minutes before logging back to CiscoWorks.
Note :- Its important to backup (rme*.map) before deleting them.
Many Thanks,
Gaganjeet Singh

Common Services Device Update

I have just completed an Install of LMS 3.2
I have tried to apply the latest device update package the download site for DFM.
However I get the following message "consitency check for base package DFMSharedUpdates."
When I look at the Common Services, Software Center, Device Update ; all the device type counts are zero except for CiscoView and Resource Manager Essentials. I would have thought that the DFM section would have a value other than Zero.
How do I apply the Base Package for DFM and what is the file location.
Thanks Mark

Make sure you also download and install the MDF update for Common Services. In fact, check the boxes next to RME, Common Services, DFM, CiscoView and Campus Manager. Install all of the available device updates for each application. When done, you should have non-zero device counts for RME, DFM, and CiscoView.

LMS 3.2 common services error

Hi all,
I am facing a problem with my LMS 3.2 server. Suddenly I found there is no device reflecing in common services-> device management as well as RME also. I restarted LMS services, server multiple time, reseted casuser, demoted the server from ACS mode to local mode but no luck. However in "dcrcli" i can see all devices and exported all devices to CSV file.
After this I restored from a backup 3 month old when devices were reflecting under common server and RME device management. this also not resolved the problem.
I uninstalled LMS, performed system cleaning and reinstalled LMS 3.2. Then I imported the devices from CSV file i had. Now also the problem not got resolved . I can see devices in dcrcli but none of the device is reflecting under device management of any module.
In Dcmaservice.log i found the error" ERROR,[main],com.cisco.nm.rmeng.config.netshow.server.admin.NSCommandSetManager,getAllCommandSet,8661,Invalid MDF data file:D:/CSCOpx/lib/classpath/com/cisco/nm/cwcs/mdf/mdfdata.xml"
Hence I restored teh mdfdata.xml file from another server. However now i can see the following errors
1) in common service -> software center -> device updae -> device count are 0 for all module
2) no device is reflecting under any module
3) one progress i saw when tring to add any device if selecting device type, it is showing me the list of device type along with OID. before restoring mdfdata.xml it was also not comming.
Please help me to resolve this.

Hi Martin,
Yes you are correct. I did the fresh installation. Imported all devices from the CSV file. However
1) none of these device is showing up in CS>device & credential >device manag
2) Also none of these device are showing up in any other module
3) In Dcrcli i can see al the devices are there
4) for testing I added few device manually. Those are also not showing in any module.
Just to inform all the modules are configured with Auto mode along with manage all devices in Auto Allocation settings under device management.
Thanks & Regards,
Satya

Problems with adding a new device in Common Services

Hello,
I have the following problem: I need to add a new device in my Cisco Works. What I do is I go to Common Services >> Device and Credentials >> Device Management. There I click "Add" and I add the new device with the corresponding credential set.
Then, in the RME >> Job Management >> RME Jobs I can see a new job created (
CDA:CDA job due to Device Add. ) because of this addition but this jobs stays always in status Running and it never finishes. Most probablt because of that this newly added device never actually appears in the RME so I cannot operate with it - deploy software, save configs, etc.
I did this test a few times and all the times this is the result.
I tought that it might be a firewall issue blocking some protocol needed for the communication, as SNMP, telnet or something else. But if I go to Decice Center and I select this newly added device (which there appears with the question mark icon, not with the right device icon) I can see all the information for it, like Detailed Device Report, etc.
Then I noticed that in the RME Jobs section I have some more jobs that are like running forever - "
CredEditCDA: CDA job due to Credential Edit".
See the attached image for details:
So, my question is what might be the reason for this behaviour and what can I do in order to unblock these jobs and add my device normally?
What I use is:
Windows Server
LMS 3.2
RME 4.3.0
Thank you in advance,
Vesko

OK,
first of all, have you intergrated lms with ACS ? - check in common services - server - security - single-server mgmt - local user policy setup.
If this is in ACS, check if the newly added devices is in ACS... Check if this devices is reflecting in common services itself...make sure that the device type is selected properly ???
Next do a snmp test in device center for this machine..how would you do this --" in device center, select the device, do a management to station and select the snmpv2 and ok it" you will get if snmp is failing or not...As you mentioned it is coming in question mark..this is because the correct device type is not selected in common services.
Do an update inventory & archive and check the status..
~ rate if this was helpful.
-rajesh

Problem With Device Management in Campus Manager

hi , there are 474 devices in common services device managemant which I grouped them to userdefinedgroups .
then I applied the auto allocation mode in Campus manager to apply all managed devices , when I click apply it mentioned that it would add 474 devices . but after data collection was finished just 461 devices was added and the rest of those are now in the Include devices under device management !!!
why does it hapened ?
thank you .

Hi Marian,
Could you please provide me with details on how to setup test workbench reporting. I have a BW system external to Solution Manager. I have setup the RFC conncections and all is okay. I have also setup the source system in BW and installed the web templates. However, when activating the content via solman_workcenter - test management - settings, I get the following error:
Content Activation Log
Log for Setup ID 20100819135323
20100819 135323[ERROR ]: Current Status: ERROR
20100819 135323[INFO ]: Job CCMS_BI_SETUP successfully scheduled
20100819 135323[ERROR ]: Incorrect system setting: standard transport is active
20100819 135323[ERROR ]: Change system settings or set user parameters RSOISCONTENTSYSTEM and RSOSTANDARDCTOACTIVE
20100819 135323[ERROR ]: Prerequisites check failed
20100819 135323[ERROR ]: Jobname/count: CCMS_BI_SETUP 13532300
I am sure there is something wrong in my setup but I cannot figure out what it is. A step by step help on how to do it will be greatly appreciated.
Regards,
Rue.

Importing devices into QPM/Common Services

Hi,
We are in the process of installing QOS Policy Manager and I am struggling with a simple way to import devices into Common Services 3.2. The interface and the documentation is lacking to say the least. If it helps, we have a separate installation of Ciscoworks LMS 4.1. If I can run an export from that and than import into Common Services, I think that would be the easiest way to get all of my devices.
We use Solarwinds Orion for network monitoring, and I was hoping this application had something similar where you could do a device discovery via scanning a subnet via SNMP. If this is available, I don't see where to set this up.
I did manually add a device, and I thought about exporting it and building a csv file from the headers from that file, but we have so many devices that I feel that would be very time consuming to build that list.
Any suggestions?

It's been a while since I've had hands-on with one but Common Services 3.2 is part of LMS 3.1.
It has a discovery tool and the option to import devices via the cli using the dcrcli utility. See the link for using discovery in LMS 3.1 here.
You'll probably find it an exercise in frustration though. the old LMS will not recognize many of your more modern routers and thus QPM will be unable to send policies to them.
You'd be much better off using a more modern toolset like deploying configurations using NCM if you're an Orion shop or with templates in LMS 4.x. SolarWinds' NTA does a nice job of querying the CBQoS MIB to give you visibility into what's going on with QoS in your network.

Where is the network - workspace - device management's log? what is the name of the network - workspace - device's service?

Hi guys!
I want to know where can I set up the network -> workspace -> device management's log and get the log and what is the name of the network -> workspace -> device's service? Thank you for your answers.

Forget hotel technical support. All they'll do is refer you to a toll free number to the other side of the globe where somebody will tell you to click a Start button, or something. It's an utter waste of time.
What you describe is a "captive network" and yes, the need to authenticate each and every time you shut down your Mac or let it sleep is a common annoyance. The IT idiots that sold the Internet package to the hotel chain is long gone. Complain to whomever you can find, and perhaps one day they'll address their own incompetence. Until then keep your Mac connected, don't shut it down or let it sleep. Even then you may find yourself logged out from time to time, which you might not even become aware of until web pages stop loading. You can do nothing to fix it, other than to refuse to frequent that hotel chain. Be sure to tell them why.

Iphone 3g not recognized by computer(s). Windows 7. Charges when plugged into wall, but not PC's. Also not listen in Device Manager. I have hard reset/soft. reinstalled itunes after clean wipe. went through services... help! Windows 7

Hello all. My system is Windows 7 64bit. In the past my phone worked just fine, plug it into a usb slot, synced up, updated... but for months now it has not worked. Other Iphones will not work on this PC either with their corresponding cables. But my Iphone will also not work when plugged into other computers.. it will not show up at all.. no charge.. no itunes... no drivers show up in Device Manager. My phone works just fine when plugged into the wall with it's cable.. charges fine everything works.. but it will not charge when plugged into a computer.
So far... I have uninstalled everything related to apple... ran ccleaner.. fixed registry errors. Reboot PC, reinstall all itunes and apple components (all latest software) and nothing.
I have gonet o services and stopped and started apple mobile device. It is set to automatic.
I have hard reset the phone and soft reset it.
The cable obviously works. The Phone works when plugged into the wall.
Other Iphones will not work on my pc, nor will my iphone work on theirs
I have disabled windows firewall along with my Comodo Defense Plus and it's firewall. I have disabled my AV. I have scanned with ad aware plus, Avast, ran hijack this and fixed registry errors. Ran Ccleaner.
My device manager does not have anything related to apple in it.. I have no idea why. My Device Manager has no portable devices detected at all and does not recognize anything related to the phone.
Core 2 duo 6600
2gigs of ram
Windows 7 64 bit
I have checked all the tech support stuff I can find. I am desperate. Apple will not help me on the phone without charging me 30$.

Also.... my phone works and can do everything fine when not plugged in.. I just can't get my computer or others to recognize the darn thing when plugged in!

ITunes won't recognize my iPod. I have the Apple Mobile Device USB driver installed in my programs but it doesn't show up in my Device Manager or Services. Can someone help?

So I connected my iPod to iTunes and an error message came up saying it needed an updated version of iTunes 64 bit and I was missing the Apple Mobile Device USB driver so I downloaded it because another discussion said that was the solution. I did but it wont show up in my device manager or services. Can someone help me figure out whats wrong?

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Java ME SDK 3.0-"Cannot connect to device manager" on port 1299 error HELP!

Hello,
I am running Vista 32 bit. I just downloaded the Java ME sdk 3.0. It installed "successfully". I just tried to launch it several times and it gets stuck in the error below. In summary, something about "Connection refused to host: localhost; DeviceManagerConnection error". Why am I getting that error? This is the first time I installed this.
I run netstat -an, and nothing shows that something is taking up my 1299 port. Also "ping localhost" returns ::1:. And my hosts file looks good. Windows Defender and Firewall are both off. Does anyone have had this issue in the past? If so, please kindly let me know how you resolved it. Thank you.
[ 1052] INFO - mpl.ObjectServerConnectionImpl - Connecting to service:jmx:rmi:///jndi/rmi://localhost:1299/device-manager
[ 2189] WARN - mpl.ObjectServerConnectionImpl - Remote object server is not running at service:jmx:rmi:///jndi/rmi://localhost:1299/device-manager
[ 2297] INFO - l.process.GenericProcessRunner - Starting process: C:\Java_ME_platform_SDK_3.0/bin/device-manager.exe
[ 23372] ERROR - un.jme.toolkit.bootstrap.Batch - Problem calling start() on DeviceManagerConnection
java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.sun.jme.toolkit.bootstrap.Batch.invoke(Unknown Source)
at com.sun.jme.toolkit.bootstrap.Batch.tryInvoke(Unknown Source)
at com.sun.jme.toolkit.bootstrap.Batch.startObjects(Unknown Source)
at org.netbeans.modules.javame.common.container.Module.start(Module.java:21)
at org.netbeans.modules.javame.common.container.ContainerSupport.startModule(ContainerSupport.java:67)
at org.netbeans.modules.javame.common.container.devicemanager.DevicemanagerHelper.getDeviceManagerConnection(DevicemanagerHelper.java:41)
at org.netbeans.modules.javame.common.container.devicemanager.DevicemanagerHelper.ensureConnected(DevicemanagerHelper.java:48)
at org.netbeans.modules.javame.common.container.devicemanager.DevicemanagerHelper.getDeviceManager(DevicemanagerHelper.java:84)
at org.netbeans.modules.javame.platform.jme_sdk.autoinstaller.AutoInstaller.ensureDMStarted(AutoInstaller.java:292)
at org.netbeans.modules.javame.platform.jme_sdk.autoinstaller.AutoInstaller.restored(AutoInstaller.java:63)
at org.netbeans.core.startup.NbInstaller.loadCode(NbInstaller.java:421)
at org.netbeans.core.startup.NbInstaller.load(NbInstaller.java:342)
at org.netbeans.ModuleManager.enable(ModuleManager.java:906)
at org.netbeans.core.startup.ModuleList.installNew(ModuleList.java:428)
at org.netbeans.core.startup.ModuleList.trigger(ModuleList.java:364)
at org.netbeans.core.startup.ModuleSystem.restore(ModuleSystem.java:276)
at org.netbeans.core.startup.Main.getModuleSystem(Main.java:165)
at org.netbeans.core.startup.Main.start(Main.java:312)
at org.netbeans.core.startup.TopThreadGroup.run(TopThreadGroup.java:110)
at java.lang.Thread.run(Thread.java:619)
Caused by: java.io.IOException: Failed to retrieve RMIServer stub: javax.naming.ServiceUnavailableException [Root exception is java.rmi.ConnectException: Connection refused to host: localhost; nested exception is:
java.net.ConnectException: Connection refused: connect]
at javax.management.remote.rmi.RMIConnector.connect(RMIConnector.java:338)
at javax.management.remote.JMXConnectorFactory.connect(JMXConnectorFactory.java:248)
at com.sun.jme.toolkit.remoting.client.rmiimpl.ObjectServerConnectionImpl.connect(Unknown Source)
at com.sun.jme.toolkit.remoting.client.rmiimpl.ObjectServerConnectionImpl.start(Unknown Source)
... 24 more
Caused by: javax.naming.ServiceUnavailableException [Root exception is java.rmi.ConnectException: Connection refused to host: localhost; nested exception is:
java.net.ConnectException: Connection refused: connect]

Hi there,
I believe I am having the problem reported by the first person in this thread.
In fact, I installed NetBeans and ran a Java ME sample and it gave me the following error
Jad URL for OTA execution: http://localhost:8082/servlet/org.netbeans.modules.mobility.project.jam.JAMServlet/C%3A/Users/Afamefuna/Documents/NetBeansProjects/CurrencyConverter3/dist//CurrencyConverter3.jad
Starting emulator in execution mode
+{color:#ff0000}*C:\Users\Afamefuna\Documents\NetBeansProjects\CurrencyConverter3\nbproject\build-impl.xml:889:*{color} Execution failed with error code 1.+
BUILD FAILED (total time: 26 seconds)
Of course, I went to the file but the stipulated line didn't make much sense. Eventually, I seperately installed Java(TM) ME Platform SDK 3.0, but when I doubled clicked on its icon to open it, the initial splashscreen showed up, but when the progress bar got to "+{color:#ff0000}starting modules....{color}+", it gave me a java.net.ConnectionException error.
When I went to the generated log file, amongst other things, it also contained the following snippet
+Connecting to service:jmx:rmi:///jndi/*{color:#ff0000}rmi://localhost:1299/device-manager{color}< </strong>[ 23398] ERROR - un.jme.toolkit.bootstrap.Batch - Problem calling start() on DeviceManagerConnection java.lang.reflect.InvocationTargetException+
+ at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)+
+ at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)+
+ at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)+
From the above I can only imagine there is a problem with the device manager set-up for SDK, but how can it be solved?
The device manager icon shows up in the windows toolbar, however, the "device manager" menu choice is greyed out.
This same problem was replicated in my friend's PC, so I am certain this has to do with low-grade packaging/programming from the vendor end.
Please how do I solve this problem? I am hoping that solving one problem, resolves the other.
thanks
ABCDEFGH1JKLMNOPQRSTUVWXYZ

Ciscoworks LMS 3.0.1 RME devices management

Hello everyone,
I work with CW LMS 3.0.1 with the following product versions installed:
Products Installed
Showing 1-8 of 8 records
Product Name
Version With Patch Level
Installed Date
1.
CiscoWorks Common Services
3.1.1
02 Mar 2010, 10:34:04 CET
2.
Campus Manager
5.0.2
02 Mar 2010, 10:34:05 CET
3.
CiscoView
6.1.7
02 Mar 2010, 10:34:10 CET
4.
CiscoWorks Assistant
1.0.1
02 Mar 2010, 10:34:10 CET
5.
Device Fault Manager
3.0.5
02 Mar 2010, 14:55:12 CET
6.
Internetwork Performance Monitor
4.0.1
02 Mar 2010, 10:34:14 CET
7.
LMS Portal
1.0.1
02 Mar 2010, 10:34:17 CET
8.
Resource Manager Essentials
4.1.1
02 Mar 2010, 10:34:18 CET
Many Thanks in advance,
LucaI verified that RME has a license to support 1500 devices while the devices discovered by RME are about 1600.
Many of these devices have now been eliminated from the Network (around 200) and I want to know if there is a way to automatically remove them from CW or if I must remove them manually step by step.

In LMS 3.0.1, you must remove them manually. LMS 3.2 has a feature which can poll devices in DCR, then generate a report for those which are no longer reachable. That will then facilitate removing those devices.

CiscoWorks LMS 3.2 device driver discovery problem

Hi,
We have many devices Cisco 3825 on our network. For some of them, the device driver is correctly discovered but not for others.
- Devices correctly discovered : cisco3825 : Cisco IOS Software, 3800 Software (C3825-ADVSECURITYK9-M), Version 12.4(5a), RELEASE SOFTWARE (fc3)Technical Support: http://www.cisco.com/techsupportCopyright (c) 1986-2006 by Cisco Systems, Inc.Compiled Fri 13-Jan-06 21:09 by alnguyen : snmp oid : .1.3.6.1.4.1.9.1.543
- Devices not recognized : cisco3825 : Cisco IOS Software, 3800 Software (C3825-ADVSECURITYK9-M), Version 12.4(15)T9, RELEASE SOFTWARE (fc5)Technical Support: http://www.cisco.com/techsupportCopyright (c) 1986-2009 by Cisco Systems, Inc.Compiled Tue 28-Apr-09 17:45 by prod_rel_team : snmp oid : .1.3.6.1.4.1.9.1.543
I didn't see any new device driver package on Cisco site.
Does somebody has an idea ?
Many thanks,
Fabien GIRAUD

I'm not sure I clearly understand the problem. Are you saying that some 3825s are not being discovered by Common Services Discovery? If so, are they showing up as unreachable, or are they not showing up at all in the Discovery reports?

2nd HDD not recognized in Win7 Disk Manager, Shows in Device Manager, BIOS, Win7 Repair CD

Hello,
I am trying to add a newly purchased HDD to my laptop as the secondary HDD. The primary is a 160 GB SSD.
Primary SSD: Intel 160 GB SSD model SSDSA2BW160G3H
Secondary HDD: WD 750 GB 7200 RPM SATA/300, Model WDBLHJ7500ANC-NRSN
Laptop: HP Pavilion dv7t-7000 Quad 17.3" laptop
Laptop Config: Intel i7-3720QM 2.6 GHz Quad Core, 8 GB RAM, nVidia GT650M, 160 GB SSD
Laptop BIOS: F.24
Laptop Date of Birth: 5/24/2012
OS: Win 7 Prof x64
Shows up in BIOS (can run diagnostics OK).
Shows up in Win 7 Prof Device Manager.
Does NOT show up in Disk Manager.
Checked device drivers for Win7 Prof Device Manager HDD, have the latest.
Checked service manual, can't see anything that I missed.
Booted with Active@BootDisk (Win PE rescue disk), drive showed up as uninitialized.
Initialized drive, partitioned (one large), formatted NTFS.
Booted with Win 7 Repair Disk (Win PE), can see the drive in command prompt, able to write a text file to it OK.
Still won't show up in Win 7 Prof in Disk Manager.
Any ideas? Maybe a firmware upgrade for the laptop? Some kind of incompatibility with the HDD and SDD such as different dirve modes (don't believe that Win7 has issues with IDE versus AHCI devices)?
I had trouble adding a 2nd HDD to my dv7-6000 laptop; it finally just showed up months later. Is this common with HP laptops?
I am stumped and any help is appreciated. I checked the Internets and didn't see anything other than HW issues. I need this to work for the new semester that started today.

More testing:
WD Data Lifeguard (Western Digital's HDD diagnostics) also won't see the HDD after booting with Win 7 Prof off of the SSD.
Moved the HDD cable from the 2nd HDD to the primary header (SSD disconnected). Was able to install another instance of Win7 on the 2nd HDD OK; this proves that the new WD HDD and the secondary cable are OK. Moved the cable back to the 2nd header (still no SSD) and the computer booted off of the secondary HDD connected to the secondary header OK.
Added the SSD back to the primary header and booted into the instance of Win7 off of the SSD. Disk Management can't see the 2nd HDD, WD Data Lifeguard can't see the 2nd HDD; however, Device Manager is able to see the 2nd HDD OK.
Ran Intel SSD toolbox on SSD; no issues. Ran WD Align by Acronis on SSD (checks for advanced format alignment of 4K boundaries); it's already aligned to 4k boundaries.
Connected HDD to pri header, booted Win7 Ultimate on HDD. Ran WD Data Lifeguard on HDD; it's fine. Booted into WD Align by Acronis CD, ran WD align against HDD; it's already aligned to 4k boundaries.
Put HDD on pri header, SSD on secondary header and booted into Win7 Ultimate on HDD. Able to see both drives in Dask Management.
Put SSD back onto primary header, HDD back onto 2nd header, booted into Win7 Prof on SSD. Disk Management can't see the HDD again...
Updated laptop BIOS from F.24 to F.2D rev A (Install Shield Wizard confirms that it is for Win7 x64 as well as Win 8.1). Didn't fix the issue...
Ran Intel Driver Update Utility. I have the Intel RST (Rapid Store Technology) driver v 11.0.0.1032. Did not state that I needed to upgrade this driver. This is latest version on the HP website.
Everything works except having the SSD connected to the primary header, having the HDD connected to the secondary header, booting into Win7 Prof on the SSD and trying to see the HDD in Disk Management. Unfortunately, this is the configuration that I need to work.
Any thoughts on what is causing this? Hardware issue with HP Laptop? Power supply issue? Bad HDD controller? Bad install of Win7 Prof on SSD (appears to run fine otherwise).

The Ultimate Guide to Resolving Profile and Device Manager Issues

The following article also applies to issues after re-setting the severs' hostname. It also applies to situations where re-setting the Code Signing Certifictateas described by Apple has not resolved the issue.
Hello,
I have been plagued with Profile Manager and Device Manager issues since day one.
I would like to share my experience and to suggest a way how to resolve issues such as device cannot be enrolled or Code Signing Certificate not accepted.
I shall try to be as brief as possible, just giving an overview of the steps that resolved my issues. The individual steps have been described elsewhere in this forum. For users who have purchased commercial SSL certs the following may not apply.
In my view many of these issues are caused by missing or faulty certificates. So let us first touch on the very complex matter of certificates.
Certificates come in many flavours such as CA (Certificate Authority), Code Signing Certificate, S/MIME and Server Identification.
(Mountain?) Lion Server creates a so-called Intermediate CA certificate (IntermediateCA_hostname_1") and Server Identification Certificate ("hostname") when it installs first. This is critical for the operation of many server functionalities, including Open Direcory. These certs together with the private/public keys can be found in your Keychain. Profile and Device Manager may need a Code Signing Certificate.
The most straightforward way to resolve the Profile Manaher issues is in my view to reset the server created certicates.
The bad news is that this procedure involves quite a few steps and at least 2 hours of your precious time because it means creating a fresh Direcory Master.
I hope that I have not forgotten to mention an important step. Readers' comments and addenda are welcome.
I shall outline a sensible strategy:
1. Clone your dysfunctional server to an external harddrive (SuperDuper does a reliable job)
2. Start the server fom the clone and shut down ALL services.
3. It may be sensible to set up a root user access.
4. Back-up all user data such as addess book, calendar and other data that you *may* need to set up your server.
5. Open Workgroup Manager and export all user and workgroup accounts to the drive that you using to re-build your server (it may cause problems if you back-up to an external drive).
6. Just in case you may also want to back-up the Profile Manager database and erase user profiles:
In Terminal (this applies to Lion Server - paths may be diferent in Mountain Lion !)
Backup: sudo pg_dump -U _postgres -c device_management > $HOME/device_management.sql
Erase database:
sudo /usr/share/devicemgr/backend/wipeDB.sh
7. Note your Directory (diradmin) password for later if you want to re-use it.
8. Open Open Server Admin and demote OD Master to Standalone Directory.
9. In Terminal delete the old Certificate Authority
sudo rm -R /var/root/Library/Application\ Support/Certificate\ Authority/
This step is crucial because else re-building you OD Master will fail.
9. Go back to Server Admin and promote the Standalone Directory to OD Master. You may want to use the same hostname.
10. When the OD Master is ready click on Overview and check that the LDAP and Keberos Realm reflect your server's hostname.
11. Go back to Workgroup Manager and re-import users and groups.
NOTE: passwords are not being exported. I do not know how to salvage user passwords. (Maybe passwords can be recovered by re-mporting an OD archive - comments welcome! ).
12. Go to Server App and reset passwords and (not to forget) user homefolder locations, in particular if you want to login from a network account!
If the home directory has not been defined you cannot login from a network account.
13. You may now want to restore Profile Manager user profiles in Terminal. Issue the following commands:
sudo serveradmin stop devicemgr
sudo serveradmin start postgres
sudo psql -U _postgres -d device_management -f $HOME/device_management.sql
sudo serveradmin start devicemgr
14. You can now switch back on your services, including Profile Manager.
In Profile Manager you may have to configure Device Management. This creates a correct Code Signng Certicate.
15. Check the certificate settings in Server App -> Hadware -> Settings-> SSL Certificates.
16. Check that Apple Push Notifications are set.(you easily check if they are working later)
17. You may want to re-boot OS Server from the clone now.
18. After re-boot open Server App and check that your server is running well.
19. Delete all profiles in System Preferences -> Profiles.
19. Login to Profile Manager. You should have all users and profiles back. In my experience devices have to be re-enrolled before profiles can be pushed and/or devices be enrolled. You may just as well delete the displayed devices now.
20. Grab one of your (portable) Macs that you want to enrol and go to (yourhostname)/mydevices and install the server's trust profile. The profile's name should read "Trust Profile for...) and underneath in green font "Verified".
21. Re-enrol that device. At this stage keep your finger's crossed and take a deep breath.
22. If the device has been successfully enrolled you may at last want to test if pushing profiles really works. Login to Profile Manager as admin, select the newly enrolled device. Check that Automatic Push is enabled (-> Profile -> General). Create a harmless management profile such as defining the dock's position on the target machine. (Do not forget to click SAVE at the end - this is easily missed here). If all is well Profile Manager will display an active task (sending) and the dock's position on the target will have changed in a few seconds if you are on a LAN (Note: If sending seems to take forever: check on the server machine and/or on your router that the proper ports are open and that incoming data is not intercepted by Little Snitch or similar software).
Note: if you intend to enrol an Apple iPhone you may first need to install the proper Apple Configuration software.
Now enjoy Profile and Device Manager !
Regards,
Twistan

HI
1. In Action profiles, logon to system and recheck correcion are available in action definition as well in condition configuration and the schedule condition is also maintained. but the display is not coming(i.e in the worklist this action is not getting displayed).
You can check the schedule condition for the action and match the status values...or try recreating the action with schedule condition again....for customer specific ....copy the standard aciton with ur zname and make a schedule condition and check the same.
2, In suppport team of incident when i give individual processor it throwing a warning that u r not the processor. but when i give org unit it is working perfectly. Could anyone guide on this.
You need to have the empolyee role for BP ..goto BP and got here dropdown for ur bp and choose role Employee and then enter ur userid
also make sure that u have the message processing role
Hope it clarifies ur doubt and resolve ur prob
Regards
Prakhar

Common Services device management/discovery

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