Complaint with reference to R/3 Billing Document , Items not getting copied

Hi,
I have implemented BADI CRM_COPY_BADI_EXTERN for pulling billing documnets which is working fine. But when I am creating a credit with refernece to billing doc fetched all other details are getting populated except Product, description into line item level.
I am using MAPPING_FOR_EXTERNAL_DOC for mapping R/3 values to Web UI fields. However CT_ORDERADM_I table in this method does not getting filled up with item level data as product , description etc.
I am populating the same and modifying the table in program. However it is not populating the value in Web UI fields.
Can anyone help as how should I populate item level values?
Thanks,
Madhura

Hi All,
I have a requirement to display the item details of complaint are created with reference of a billing document in Web UI.
When a Returns Split is created with reference to a billing document, the item is split into multiple items based on the quantity in the source document. The BAdI definition CRM_COPY_BADI_EXTERN which we implemented for this requirement. This works fine in SAP GUI but i need to replicate the same in Web UI.
I have implemented the BAdI definition CRM_COPY_BADI_EXTERN in read_data method, check_split_change_alv method is actually spliting the line items based on the quantity. In SAP GUI its works fine but it’s not working in web UI.
We used a FM CRM_INTLAY_GET_HEADER_GUID to retrieve the header guid when there is call from web UI. But this FM returns zero value for guid. I’m struck up at this point.
Please suggest how can i replicate the return split in webui too.
Thanks,
Deepak

Similar Messages

Billing Plan Data not getting copied from Contract to SO

Hi ,
I have a Business requirement in which i ham supposed to create a Contract and then release/sales orders with reference to this contract. Whle creating the SO, the header billing plan dates are not getting copied from COntract to Sales Order.
Please guide me on how can this be done.
Regards,
Madhav

Hi,
plz check your copy controls VTAA from contract to release order ,under the contract item category there is Field-FPLA check what is the routine that is assigned.
you can either use routine-401 or 402

How to create complaints with reference to ECC Billing document (CRM 7.0)

Hi experts!
I use ECC 6.0 and CRM 7.0.
I have to create CRM complaints (ZCLR - CLRP) with reference to ecc billing documents.
I read the following topics and help:
1. How to create complaints with referenceto ECC Billing document
2. Re: How can we transfer billing documents from SAP ERP to CRM 2007?
3. http://help.sap.com/saphelp_crm70/helpdata/en/46/029ba32e675c1ae10000000a1553f6/frameset.htm
Made these settings:
1. Define the Business object type
Goto SPRO>CRM>Transaction>Settings for Complaints>Integration>Trnsaction Referencing>Define Object types for Transaction reference
2. Assign Business Object Types to Transaction Types
Goto SPRO>CRM>Transaction>Settings for Complaints>Integration>Trnsaction Referencing>Assign Business Object Types to Transaction Types
3. Implement a BADI - CRM_COPY_BADI_EXTERN.Check Implementation CRM_COPY_BADI_BILLDO for more information on the coding for referencing the ECC Billing document.
Goto SPRO>CRM>Transaction>Settings for Complaints>Integration>Trnsaction Referencing>BAdI: Create Complaint with Reference to External Transaction.
but still do not know,
1) if I should pre-replicate billing documents into CRM ?
2) Or, the system uses the RFC to find these documents in ECC to create reference?
Please help me.
Best regards Kostya.
Edited by: Kostya Khveshchenik on Oct 20, 2010 2:09 PM

not resolved =(
Edited by: Kostya Khveshchenik on Nov 19, 2010 8:50 AM

Create sales order with ref to quotation - usage of line items not copied

hi
i have created a quotation for which the first line item(higher level item) is a configurable item for which the value of the field use (vbap-vkaus) is blank and the line items the use field is given as 'HIDE DISCOUNT'.
when i created a order with reference to the above quotation i am not getting the value "HIDE DISCOUNT" populated for the line items for usage field ..
can any one knows any user exit / data transfer routine please suggest me
thanks in advance
rajani yeluri

hi
i have created a quotation for which the first line item(higher level item) is a configurable item for which the value of the field use (vbap-vkaus) is blank and the line items the use field is given as 'HIDE DISCOUNT'.
when i created a order with reference to the above quotation i am not getting the value "HIDE DISCOUNT" populated for the line items for usage field ..
can any one knows any user exit / data transfer routine please suggest me
thanks in advance
rajani yeluri

Billing document should not be cancelled after creating return sales order

Hi All,
Billing document should not be cancelled after creating return sales order with reference to billing document. Please suggest configuration settings on the same.
Sudheer.

Hi,
In SAP, when the sub-sequent document is existing , we can not cancel the preceeding document. Therefore if you want to cancel the billing document you need to calcel the documents which are created with reference to that.
Check and confirm.
Regards,
Ravi Duggirala

How to find the GL Account for a Billing Document Item?

Hi All,
   For a specific Billing Document Item, how to fetch the corresponding GL Account No.?
   I tried the below approach.
   Using the Billing Document Number, I fetched the corresponding Accounting Document No. then I tried to match the item of billing document with the item of Accounting Document by comparing the amount and then fetch the GL Account from table BSEG. When I compared the line items of both the documents, the no. of line items in the Accounting Document is more compared to the no. of line items in the Billing Document. I tried to match the items using Amount, but what if more than one item has the same amount but different GL Account No.?

Hi,
i would agree with what 'Rajasekhar Dinavahi' said.
quote,
<b>Hi
If you open the billing document in VF03, click on 'Accounting' , select the accounting document, click on 'Administrat. data' tab.
Here you will find the Reference Document and Reference item no.
Regards,
Raj
</b>
unquote
The reference Doc will be XBLNR .
Regards,
Shehryar

Open Sales order, Delivery docuement, Billing document, Item

Hi Gurus,
Kindly help to view the following items for a particular customer.
1) Open sales order value
2) Open Delivery docuement value
3) Open Billing document value
4) Open item.
I presume for viewing open sales order VA05N and to view Open item FBL5N would suffice. Please correct me if i am wrong and let me know about points 2 and 3.
This is required because, my client is facing some figure mismatch while executing F.35 tcode. I am trying to analyze the differnce of figures while doing a Static and dynamic credit check.
Thanking you in advance
ficoguy.

Dear ficoguy,
1) Open sales order value
Tcode: VA05 (select OPEN SALES ORDERS)
optional method: SE11/ TABLE VBAK/ INPUT customer code as KUNNR, fetch the list.
Input the VBELN in VBUK and filter with RFSTK='A'
2) Open Delivery document value
Tcode: VF04 (OUTPUT DATA FOR BATCH PROCESSING-->CHECK LIST DISPLAY)
DOCUMENT TO BE SELECTED = DELIVERY RELATED
optional method:(same as above except the FIRST TABLE)
SE11/ TABLE LIKP/ INPUT customer code as KUNNR, fetch the list.
Input the VBELN in VBUK and filter with RFSTK='A'
3) Open Billing document value
TCode: VF05
Selection criteria : OPEN BILLING DOCUMENTS
4) Open item.
Tcode : FBL5N
Check and revert back.
Thanks & Regards,
Hegal K Charles

Excise Invoice creation error -Billing document does not exists

Dear Experts,
I have created supplementary sales order, billing with refernece through sales order by VF01.
Now I want to create Excise Invoice but system gives error Billing Document does not exists
I have checked billing document in VBRK table & it is showing in table.
My item categroy is L2N -and set it to C
I have assigned Billing type under Outgoing excise invoice ->Assign billing type to delivery type still my excise invoice is not generating.
Pl. guide me.
Thanks
Trupti

Resolved my problem.
Actually in Billing item categroy if you put SD Doc. Catg. as M you can do excise invoice even if you have not created the
outbound delivery.
So cycle will be Supplementary Sales Order->VF01 with ref. to SO->J1IIN -Excise invoice creation.
Thanks to all.
Trupti.

The cost of billing document is not the same as GI cost

Dear Expert,
Condition EK02 in the billing document is not picking up the Cost of Goods sold at the time of goods issue.
We have a Made-to-Order Sales Order with a production order. The cost condition EK02 on the billing document is picking up the EK02 from the sales order. We would like it to pick up the actual cist of goods sold (cost on the goods issue).
Any help would be appreciated.
Many thanks!
Raymond

Hi Raymond,
My proposal: insted the condition type EK02 - Calculated Costs choose the condition type VPRS - costs.
I guess you want to transfer the costs into CO-PA ... if yes, don't forget to assign the condition type to a value field (KE41).
Have a nice day

Billing document are not flowing into FI and COPA

Hello SAP CO gurus,
please help me out by giving possible reasons why Billing document are not flowing into FI and COPA.
what are the settings need to check?
is there any option to get release by manual?
Initiatives rewards with points........
Regards
Chandra.

Hello Chandra,
Check whether any standard cost estimate is existing for that material for which your billing. If it is there then check whether costing key from COPA is able to access the cost estimate.
I am also working on the same issue but not solved yet.
regards
Nivas

Output to be blocked for Billing documents, if not released to Accounting

Hi SAP Gurus,
We have a requirement, where the Billing documents should not be issued output, if they are not released to accounting.
The system should not allow the user to issue output for billing documents, if not released to accounting.
Regards,
sree.

Standard routine 62 should be able to suffice your requirement.
Provided output determination in billing doc should happen from output condition record (VV31).
If you manaully assign assign output type in billing doc, then system will overlook the requirement.
In addition to that if your output type is assigned with requiremrnt routine 62 in your output procedure.
Then till your release tke billing doc to accounting, you will not be able see output type determine in billing doc.
If you have doubt, whether the output type is getting determined properly or not.
Then output(header/item) screen in your billing doc(VF02), in menubar select Goto - then choose Determin. Analysis.
It will show message that due requirement 62, output determination didn't too place.
Regards
JP

Billing document does not exist in VF22

Dear Experts,
   We are working on Invoice list it gives output with LR00.
but we have created a new output type ZPGR and assigned in
    SD>Billing>Billing document>Invoice List>Maintain Output for Invoice list
     Prgram-RLB_INVOICE and smart form ZS_INVOICE_PACK_2_GRP
and VF21 i was able club billing documents. but in VF22 while issuing output it give error 'Billing document does not exist'
checked and found because VBTYP in VBRK for invoice list document(LR) it is 3. but RLB_INVOICE program checking values MNOPSU56.
any idea how to deal with, is there any other program instead of RLB_INVOICE to assign smart form
Please suggest
Regards
Siva

Hi Sunkesula,
below is the sample Z print program.
i copy some of the code from RLB_INVOICE and change the sapscript calling method to smartform calling method.
REPORT Z_TEST.
INCLUDE XXXX. "you may define any include you want
INCLUDE XXXX. ""you may define any include you want
*       FORM ENTRY
FORM entry USING return_code us_screen.
DATA: lf_retcode TYPE sy-subrc.
CLEAR retcode.
xscreen = us_screen.
PERFORM processing USING us_screen
                     CHANGING lf_retcode.
IF lf_retcode NE 0.
    return_code = 1.
ELSE.
    return_code = 0.
ENDIF.
ENDFORM.                    "ENTRY
*       FORM PROCESSING                                               *
FORM processing USING proc_screen
                CHANGING cf_retcode.
DATA: lf_formname           TYPE tdsfname,
            lf_fm_name            TYPE rs38l_fnam.
* SmartForm from customizing table TNAPR
lf_formname = tnapr-sform.
* determine smartform function module for invoice
    CALL FUNCTION 'SSF_FUNCTION_MODULE_NAME'
      EXPORTING
        formname           = lf_formname
*       variant            = ' '
*       direct_call        = ' '
      IMPORTING
        fm_name            = lf_fm_name
      EXCEPTIONS
        no_form            = 1
        no_function_module = 2
        OTHERS             = 3.
    IF sy-subrc <> 0.
*   error handling
      cf_retcode = sy-subrc.
      PERFORM protocol_update.
    ENDIF.
ENDIF.
"call the fm of the smartform. You may pass in any data you would like to display here
CALL FUNCTION lf_fm_name
ENDFORM. " processing

Creation of sales order with reference - Zfields in Add data B are not cop

Hi all,
Please help me in the issue . I am creating sales order with reference to returns order . All item fields are getting copied but the Zfields which are added in addtional data b of sales order are not getting copied. Can anyone please let me know the procedure to copy the custom fields.
Thanks in advance,

The setting of field when copy by reference is best done in the copy rules.
If you go to transaction VTAA, and look to the order type you are copying to, you will find a data transfer rule number.
Then go to transaction VOFM, menu option DATA TRANSFER -> ORDERS and find the matching data transfer rule number.
Select and press the "Source text" button, here you will find the data from the copied order in structure CVBAK, and you can apply the code to set the VBAK structure fields appropriately.
This should then populate the data on the copied order.

Billing documents should not be created when it is not released to accounti

Hi SD gurus,
In some situation, billing documents are generated but it is not released to accounting which results in mismatch between FI value and SD value. We go to VFX3 and see the list of billing documents and take corrective action.
Our requirement is that the billing document should not be generated when system is not releasing this billing document to accounting.
Please suggest a solution for this.
Regards,
Senthil.

Thanks giri.
For the following reasons, the billing documents are not released to accounting.
1. If the user wrongly chosen the billing type for the delivery.
2. After creating condition type, it has to be assigned in COPA. If we forgot to do it, billing doc will not released.
Our requirement is that if the billing document is not able create accounting document, the billing document itself should not be generated.
Hope this will be suffice to understand my issue and suggest a suitable solution.
Points will be rewarded.
Regards,
Kumar.

Billing document does not capturing basic amt. capture only duty part

Hi
while doing billing on customer
the billing document does not capturing the basic amt on , it only capture only duty part.
pl suggest , how resolve the prob.
Regard
R.Sharma

HI,
Check the pricing procedure, in that remove the statistic for the pricing condition then try,
i think will resolve the issue, pricing should not activate the statistic
Thanks & Regards
Rajasekhar

Complaint with reference to R/3 Billing Document , Items not getting copied

Similar Messages

Maybe you are looking for