Completely unusable

I have never been so frustrated with a piece of Apple Hardware or Software as I am now. The Touch is completely useless unless you have the most up-to-date system.
I am trying to use it on EITHER of two machines. A 12" Powerbook and an upgraded G4 Tower. Neither of them want to work with it at all. On the tower, all I get are 'unable to connect, error 0xE8000025' nothing else... and on the Powerbook, I get anything from Error 0xE8000013, 0xE8000025, 0xE8000001, or now it just doesn't show up at all!
I have tried everything I can think of short of throwing the **** thing off the balcony. Upgraded to 1.1.2, downgraded back to 1.1.1, upgrading iTunes, downgrading iTunes, reinstalling iTunes from scratch, deleting plists, reformatting the iPod... i seriously have no idea what else to do.
Its really frustrating because people with the most updated stuff, like intel macs and everything never have any problems, but as soon as your system is just a bit out of date, Apple doesn't seem to care anymore.
I was saving up to buy a new MBP, but perhaps I need to rethink and get a Windows Box...

So... I think I've gotten it resolved, although I really dont know how, but hey, if it'll help someone else in my situation, all the better!
Specifics:
Powerbook w/USB1.1, running 10.51
G4 AGP w/USB2.0 PCI Card, running 10.4.11
16gb iPod Touch, running 1.1.2
Situations:
90% of the time connecting to the Powerbook would result in 'could not Sync Errors 0xE8000013, 0xE8000025, 0xE8000001, etc. and would not show up
10% if the time it would connect, show up in iTunes, but when trying to Sync anything iTunes would either freeze or Panic.
100% of the time connecting to the Tower would result in an error 0xE8000025.
Resolutions?
At one point, I thought I had it resolved... I was able to turn off Auto Sync when it connected to the Powerbook, and then attaching it to the Tower I could manually sync the media. However... just as I thought it was done, I got another error and it showed the dreaded Connect to iTunes screen. Ugh.
So I tried restoring it using the Tower, but it went back to its 25 error. Nice. Tried restoring it on the Powerbook, and it ended up with Timed Out errors.
*Last Ditch Effort*
So in my last ditch effort, I tried UKOutpost's suggestion. I made a new account (on the Powerbook) with nothing but iTunes and a downloaded copy of 1.1.1.
First attempt was another timed out.
Second attempt I didn't let the iPod go to sleep... or more specifically, have the screen lock. The entire time that it was preparing the update, I ensured to keep the iPod active and lo and behold, it restored! (to 1.1.1)
Aftermath
So I am currently [manually] syncing the iPod via the POWERBOOK of all things. The USB 1.1 wouldn't do anything before, but its chugging along. Afterwards I'll attempt to Sync some videos from the Tower (its a dedicated Media Center dontchaknow)
I've decided to stick with 1.1.1 for now because ITS WORKING. As far as I'm concerned, 1.1.2 just never worked for me, and I'm happy to keep .1 around for a while. So I can't edit Calendars... oh well.
Hopefully this thorough guide will help someone else... It was certainly a long and convoluted solution, but a solution none the less, and well... I think Apple Products and I can patch things up, in time.

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Photoshop CS5 - Completely unusable.. help!

OK.. where do I start...
My company recently purchased a licence for Photoshop CS5 (Mac) at my request, and I am now stuck in the unenviable position of telling them it was a complete waste of money. Hopefully someone can help me resolve some of these issues and save my butt at the same time...
Problems:
1. Won't quit. Whenever I launch PS, even if I do nothing.. I can't quit. Selecting Quit from the menu does nothing, nor does Command+Q. I have to force quit every time which means none of my preferences are saved.
2. Images don't update. If I open ANY image with more than one layer, selecting/unselecting layers doesn't change the image. For example, if I have an image with two layers in which only one is selected, then I select the second layer nothing will change on the image until I actually draw on it or make some sort of change to the image. In other words, it's not re-rendering when I select different layers. There are other situations in which this occurs but this is the easiest to explain/reproduce.
3. I can't create a New image. If I select File->New... I get the New Image dialog, but clicking OK does nothing except make the dialog dissappear. So I can't create any new images. This seems to happen intermittently though.. sometimes it works, sometimes it doesn't.
4. General performance. I have a fairly new MacBook Pro (Intel Core i5 2.4 GHz, 4GB RAM) but photoshop is appallingly slow to use. Just general use (opening images, selecting tools etc) takes several seconds to execute. Way more than any other app I use.
5. If I run Photoshop in 64bit mode I am greeted with the following error at startup, "Could not complete your request because of a program error." No idea what the error is, but I'm assuming this is a bad thing.
I have tried uninstalling/reinstalling.. no change
I have tried removing with AppZapper and re-installing.. no change
I have tried running in 32bit mode vs. 64bit mode... no change (other than the error listed above for 64bit mode).
I have noticed the following errors in the system log.. not sure if they are relevant:
/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5[24480]: MDS Error: unable to create user DBs in /var/folders/B3/B3RE+qikH74rCK1Evpl+ik+++TI/-Caches-//mds
Adobe Photoshop CS5[24480]: -[NSCFString _getValue:forType:]: unrecognized selector sent to instance
At this point, Photoshop is completely unusable for me. I'm sure it's more likely to be something with my setup (although it's pretty much a vanilla Mac setup), but either way I need some help!
My Mac version is:
10.6.7
Photoshop version is:
CS5 Extended 12.0
Any help appreciated.
Thanks!

Thanks for the reply. I appreciate that millions of people are using Photoshop. I simply hoped that one of those millions may have some useful tips to help be diagnose and (deally) resolve the problems.
I have updated Photoshop however the same problems persist.
I have also discovered that the issues with not being able to quit, and not being able to create a new image are limited to running in 32bit mode. If I run in 64bit mode I am able to do both of these, however I still get the error at startup.
General performance is still very slow however. For example if I "long press" on the shapes tool (to display the context menu for shapes) selecting a shape from the context menu takes about 10 seconds to resolve. During this time the CPU spikes to 100%.. all used by Photoshop and the entire machine is locked up while the CPU is maxed out. Indeed this is observed for any context menu accessed from the Toolbox.
I haven't profiled it, but I'm assuming the slowness I see elsewhere is due to a similar effect.. namely CPU pegging.
I do not have any 3rd party plugins at all (it is a fresh photoshop install).
I have no idea what a haxie is, however after reading wikipedia (http://en.wikipedia.org/wiki/Haxie) I am fairly certain I do not have any of these installed.
I also understand that it is almost impossible to "fix" my issues from this brief explanation without knowing the full setup of my machine, however I am not necessarily looking for a solution, merely some guidance as to how to diagnose the problem so I can provide more meaningful data. Are there any logs produced by photoshop that I could inspect to help me diagnose?
Thanks.

IDCS3 Freezes - completely unusable

Hi,
I'm running a fully patched indesign cs3 on a fully patched xp sp3 machine. Both xp and indesign are fresh installs. My specs are:
quad core 6600, 4 gig ram, 8600 gts nvidia, 10,000 rpm hard drive.
Indesign freezes (usually for ~20-60 seconds) when I try to do anything at all. Opening a file, moving an image around, even just scrolling the page.
It seems to partially lock the OS as well. I can't open any new windows (windows-e for explorer, for example).
Please help, it's completely unusable.

This kind of problem is often related to video drivers, I think, or to trying to read/write over a busy network (and that includes updating previews for images stored on the network).
Video drivers are tested by turning video hardware acceleration to zero in the troubleshooting tab of the display settings dialog. If that fixes things, you need a new driver.
Peter

InDesign CC 2014.1 completely unusable

Since I installed the 2014.1 update last week, InDesign CC has been completely unusable for me. Everything works fine until I either open an existing file or create a new one, then everything just stops. I can't use it at all (I've had to reinstall CS6 to work on InDesign documents).
I'm on Windows 7 (64 bit) - everything was working perfectly before the update.
Is anyone else having this problem? Is there any way to undo the update?

Undoing an update is not intended, unless the update has an extra entry in the control panel where you manage installations. Or you could use a backup to revert or do a complete re-installation.

Completely unusable Late 2006 iMac

I've been scouring the discussion boards for some time due to an issue I've been having with my Late 2006 17" iMac Core 2 Duo. It seems as if I'm not the only one having this issue. I've been having random artifacts and distortions appearing on the screen. I've taken screenshots and they appear in them aswell as when using VNC. I was hoping that snow leopard would fix the issue because I thought it was software issue, although its even worse now. Not only are these random glitches showing up on the screen, the computer is barely usable. For example, last night I turned it on to stream some music to my living room airport express, yet it completely froze and I had to hold down the power button and shut it off. It happened again after the restart.
I took it to the apple store and the "genius" had the audacity to tell me to "buy a new machine." Why? I have an older macbook pro which is not nearly as fast as my iMac but it works fine. I've converted literally dozens of friends and family to macs and iphones and its embarrassing because I have an unusable brick on my desk. What is my next plan of action? I'm certainly not willing to spend $800+ to have this fixed when it is clearly not my fault. I understand it is out of warranty but this is not a rare issue as you can see by this discussion board.

Found this on "intel imac with bad logic board" discussion from Bodomann:
*"Following up on my previous posting regarding my son's late model 2006 iMac that required a $900 logic board replacement:*
*Turns out the problem is apparently related to a bad CPU temp sensor. I installed 'iMac Fan Control' (Google it) which reported the CPU temp always at 32 degrees Fahrenheit (obviously incorrect). The same software allowed me to adjust the CPU fan manually. After multiple trials I set the CPU speed to 2800RPM after which the system would run forever - never freezing with the dreaded grey box 'reboot me' screen. I tried several times reverting the software to default speeds and the system would always crash within 10 minutes. "*
I downloaded free Fan Control 1.2 for Imac from Derman Enterprises and cranked up all three fan speeds; 2000 rpm on CPU and 2500 rpm on hard drive, which was running warm. Horizontal lines gone from screen (so far), no color artifacts and no crashes yet. I may have a real computer back! Hope Apple checks this out- I will keep spreading the word if it keeps working!
Many thanks to Bodomann!!!

Time and Pitch appears completely unusable at 96k (I/O Error-36)-any ideas?

Hi there,
Any help for the following gratefully received. Sorry about the excessive length of this post, but I've tried a whole bunch of things trying to sort out my problem and I'd rather list them all in the interests of clarity. (or should that be catharsis?)
My simple question is: Is there anyone out there who is successfully using Time and Pitch compression / expansion at 96k? I simply can't get it to work with any degree of reliability on 2 new machines I've tried it on, and I've even managed to crash the demo machine in my nearest Apple Store trying it out.
Some background: I recently ditched my TDM PT HD system in favour of a core audio Apogee Symphony based one. I use time compression / expansion of audio files extensively in my projects, and previously used the DAE version of Serato Pitch'n Time to do this. I've never rated the Logic Time and Pitch engine, so knowing that Serato and Izotope have developed Logic friendly algorithms was a big deal for me in finally making the hardware switch to a Mac Pro Twin 3.2Ghz Quad a few weeks ago.
I've had quite a few problems / errors running Logic since then, resulting in me swapping the Twin 3.2Ghz Quad for a Twin 2.8Ghz Quad a couple of days ago. I reckon most of those errors are outside the scope of this question, but I'm happy to reel them out if people perversely want this post to be even longer. All those errors now seem to be sorted with the exception of the following:
I've been trying to carry out a series of time compressions and expansions on a stereo 96k audio file to get it to play in time with my track, but the time stretching doesn't take place - I've been getting the 'I/O error Result Code= -36' message when I click the Process button. Not every time, but almost every time. It's more prone to do it with negative tempo change values for some reason, and if it does work, then an undo will almost certainly mess the audio up by not returning to the original state. It fails with both Logic's own algorithms and the dedicated Serato Pitch'n Time LE version. All other sample edit functions (say excite, denoise etc) appear to work correctly.
Knowledge base here seems to imply that I'm getting a disk read / write error. I've tried resampling the audio. I've duplicated it and tried the copy. I've moved it to a different internal drive, having taken the first drive off line. I've moved it back again. I have four internal drives and I've tried audio running off each of them alone and in combination. I've given the file a new name with no gaps or punctuation. I've tried time stretching a completely different audio file chosen at random, usually to no avail but sometimes it works a few times, then fails. Mono files seem to be slightly more reliable, but not much. I've fixed disk permissions and all folder permissions more times than I care to mention. I've reinitialised the boot drive and reinstalled Logic. I've even installed OSX on a different drive, and installed Logic on that one, but that didn't work. I've tried it with my extra 8GB of (reliably sourced) third party RAM removed. I was getting this time-stretching error on the 3.2GHz machine as well, so you could even say I've tried it on two different machines (though it should be pointed out they had the same RAM and Hard Drives).
At the Apple Store earlier today I tried to get a display machine (a 2 core MacPro) with a version of Logic on it (that I'd had nothing to do with) to replicate this error on the demo Logic song. When everything was 44.1 time stretching worked absolutely fine, many times, but once I converted one audio file from its default 44.1 kHz to 96 kHz and tried the time compression, up came the I/O error message. Now I can't believe it's a good idea to have different sample rates in the same song, so I converted all the audio files in the demo song to 96k in a different audio folder, changed the sample rate of the song so it would play back as you'd expect, saved and restarted, and then tried time stretching one of the files - it wouldn't do it, resulting in the I/O error again. Interestingly, after that even the 44.1 version of the song started showing the same error, even after another restart.
It seems like I should work at 44.1 if I want to time stretch, but I like to work at 96k and I should be able to.
This sounds like a proper bug to me and has been crippling my productivity, but I can't believe no one else has tried repetitively time stretching sections of an audio file at 96k - either have you been able to get it to work, or has anyone got any more suggestions I may not have tried out?
Thanks in advance. (Or have you all gone to sleep by now? Self-editing was never my strong suit...!)

Nevermind. I was low on disk space. Duh (though the error could have been a bit more descriptive).
Move along. Nothing to see here, folks.

IPod Classic 120gb completely unusable.

I bought my Classic in late(ish) 2008, I use it every day, it's had a lot of use, but it's been looked after really well, and it hasn't skipped a beat... however recently there has been some intermittent problems with transferring files over. It would say "device cannot be synced", even though I had auto sync off.
Last night however, when I plugged it in to charge it, it said straight up that it couldn't access the files (or something to that effect)... when I unplugged it, it said there were no songs... going into the info part of the settings, there was about 75gb of "other" data... all of that used to be music... plugging it back into iTunes did nothing. So just now I've restored it to factory settings (which downloaded the update, reformatted it, etc, I didn't lose anything, it's all on my computer, but still) and while now I can connect to iTunes, songs will not transfer over. I move them on, and it says "synchronising" on the iPod's screen for about a second, then just goes back to "connected"... but in iTunes, it's like it's still copying the data, but it never ends. When I eject the iPod, iTunes freezes until I straight up unplug the cord.
I have no idea what brought this on, or what to do about it. I don't know what other details I can give you, I'm on a Macbook Pro, iTunes version 9.1... I really really don't want to have to buy a new MP3 player at the moment, but it's important that I have it with me... I don't think it's so unreasonable for an iPod to work for more than two years... Is there any kind of warranty I can claim on, even though I've had it for a long time? It's insanely disappointing to put it very very nicely...
Can anyone please suggest something?

sorry for double post but i fixed my ipod.
1)first i went into my computer and right-click format. once done the ipod said
files were corrupted and unusable.
2)next i restored to factory defaults and everything worked fine. had to reload music though.
good luck

How do I turn Faces OFF? Completely unusable for me!!

There has got to be a way to turn off the abomination that is FACES.
I am providing tech support for a local theatre with 15K+ photos. I have used IPhoto Manager to separate the photos into 5 libraries by season with roughly 3K photos in each. Faces is completely useless to us - We only care about particular shows, i.e. Events, not individuals in a particular show. Every time I start a library it starts running Faces again. How can I make this stop? It is making IPhoto useless to us!

There is not currently a a way as you can see from reading the many posts on this subject in this forum - if you just let it finish its initial scan it stays out of the way and you ignore it
make your suggestion to Apple - iPhoto menu ==> provide iPhoto feedback
LN

IPhone 3G Completely Unusable - HELP!

Hi,
I recently bought my iPhone 3G in Abbotsford, BC (Canada). This week I took a trip to Europe, and during a flight... the phone completely froze up.
I have done the "soft-reset" (holding down power and home button until reboot) numerous times, but it won't go ANYWHERE. The Apple logo is all that I have seen on the device ever since. It appears to be freezing on every boot.
I can't even sync or reinstall the software (for a hard-reset). Basically, the device is completely useless. What do you recommend? is there other button combos for an actual "hard-reset" of all data? Any possible solution?
I am in Europe until August 6th, so I can't exactly take it back to the store I bought it from (for a couple weeks at least).

Don't know and magic button combos. All I can suggest is to find an Apple store nearby.
You can find stores in the UK or Italy here: http://www.apple.com/retail/storelist/
Worldwide technical support numbers are here: http://www.apple.com/support/contact/phone_contacts.html
Good luck.

IPhone was unplugged during update; now completely unusable, not recognized

So I was updating to the latest iPhone software through iTunes when somehow, the USB got unplugged. Now, the phone is always off; when I turn it on it just has a picture of a USB cable pointing towards the iTunes logo for a few seconds, and then shuts off again. It's comepletely unusable. When I plug it into the USB port, it is recognized in Windows and the computer and all, but it doesn't appear in iTunes, and the iPhone's screen is the same image as when it is unplugged.
HELP PLEASE!!!
No phone + No music = Death.
=[.
Thanks in advance!
--Sarah.

Try forcing your iPhone into Recovery mode.
Disconnect the USB cable from the iPhone.
Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
Press and hold the Home button while reconnecting USB cable. When you reconnect USB, the device should then power on.
Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo.
When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message.
This will require an iPhone Restore.

IPhoto 9.5.1 crashing constantly - completely unusable!

i've been using iPhoto for years (decades?) with barely a problem; always updating ...
i just updated to 9.5.1 (from 9.5) and it has become completely unsusable!
it crashes constantly, with nearly any attempt at opening a photo or an album.
this is on a late 2011 17-inch MacBook Pro, running the most up-to-date Mavericks.
i followed instructions and deleted iPhoto, reinstalled, restarted about 2 million times (give or take a couple thousand); rebuilt permissions, restarted again...
Nothing works!
PS: re-installing iPhoto also lost my streams, which i use a lot to share photos with loved ones..

Well...
For the fourth time, i did the following:
deleted iPhoto.app,
restarted,
rebuilt permissions on the main drive,
installed iPhoto.app from the App Store,
rebuilt permissions on the main drive,
restarted
opened iPhoto.app
and have not yet seen the crashes i would get upon opening videos from the iPhone or attempting to export a slideshow to video..
keeping fingers crossed..
Note: one problem with Mavericks is the caching mechanism for preferences and other files; even if you delete preferences for an application, they are still active until you restart, so, when troubleshooting, restarting at every single step becomes paramount..
I think that this is what was happening because after every crash, the crash reporter would complain that iPhoto.app was not properly installed and needed to be erased and downloaded again. Well, i did so 3 times, but the crucial step (i think) was to restart after erasing iPhoto.app and restarting immediately after installing iPhoto.app (without trying to open it so as to revive old cached files!)
Again, i hope this is solved -- keeping fingers crossed...

IMovie completely unusable since Mavericks

The new iMovie (that came with the Maverick's update) does not have any video clips from iPhoto. The old version of iMovie has some, but it seems that the connection between the two is lost in both versions. I make movies all the time, but the new iMovie is completely useless. Can anyone help, please?

Here are some things I found by going to Apple Support and searching for importing from iPhoto to iMovie:
http://support.apple.com/kb/index?page=search&src=support_site.home.search_sugge sted.search&locale=en_US&q=import%20iphoto%20to%20imovie
Those might help you.

IPhone completely unusable - can someone suggest something please?

My iPhone has just suddenly come to a complete freeze. Nothing is working at all currently, appart for when I press the button at the bottom of the screen. I have tried to turn the phone off completely, but the 'Slide to power off' button doesn't want to slide, and the 'Cancel' button is not working either.
Has anyone ever had this, and, short of waiting for the battery to die, what is the solution to this, if any?
Thank you

Thank you both for your reply. I didn't know that there was another reboot option, so thank you so much, my iPhone is back in service.
Your help is very much appreciated.
Message was edited by: londonmilk

Battery completely unusable

A few days ago the battery on my T61 completely stopped using, even though I had never had any trouble with it. My computer now acts like the battery is not attached at all (although it does note "68% available plugged in, not charging), which means it must be plugged in at all times. It is very frustrating and I think it has hurt the performance of the computer because so the number of hard shutdowns from the power going off or the plug getting unattached.
History: I replaced the harddrive about four months ago. besides that, there have been no problems.
Could this be a software problem, or could I solve it by purchasing a new battery? If I purchase a new battery, could there still be an underlying software problem?

I Had an iPad 1 that I sold about 4 months ago. The battery was still holding a charge for about 9-1/2 hours or so while using it. My iPad 3 which I used for 2-1/2 years until I got the new iPad Air 2, still holds a charge when using it all day for about 9-1/2 hours or so.
I Have had my iPad 3 unplugged from power for about 6 days now and it is powered on and asleep. The battery indicator is at 80%, o I think that Inwill get the 30 days in stanmy that Apple claims the device should get.
IF your battery were to totally die, you might still be able to use the IPad with the power adaptor, but I think you are worried about something that really isn't going to happen anyway.

Safari completely unusable

I have the latest versions of OSX and Safari, (freshly installed), I have "the best Mac ever" (MBP Retina) and Safari is completely unsuable.
It is extremely slow, freezes, very often when I want to write something, it responds in the speed 1 letter in 3 seconds, it takes ages to open something. I switch to Firefox - it works absolutely normally. I use no extensions. 2 weeks ago I reset Safari, it seemed to help. Now again I am back to that crappy state.
I can't believe it that it behaves like that

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

Completely unusable

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