Computer crashed before I got a chance to transfer purchases to Ipod!

My computer crashed before i got a chance to transfer my whole ipod library. So long story short i paid for an audiobook and I never got the chance to transfer onto my ipod, now I have paid for it but I have never had the chance to listen to it.

If you are now using iTunes on a different computer, or simply just had to replace your hard drive, once you sign in to iTunes, go to your account / purchase history.
Next to the item you downloaded (although you never got to listen it it) you will see the "order number" for the audiobook you downloaded.
Include that order number AND title of the audiobook in your problem report. Explain in as much detail as you can remember that your computer crashed sometime after your purchase.
It is very possible that whatever tech receives your problem report can reset this download for your account.
Once you get it again, make sure you backup your collection. I have all my stuff saved on an external hard drive.
Best of luck to you!

Similar Messages

Computer crashed, lost all content. Need to transfer songs from iPod to PC

My computer was hijacked by a virus and all software was eliminated including iTunes and all of the songs/photos. I still have them on my iPod-Photo but don't know how to synch them back up with my "restore" PC.
Dell XP Windows XP

I have a solution for you, but I have it in the office. If you don't get a solution today, email me at [email protected] and I will forward the directions. It's quite simple.

I made purchases on ibooks and phone broke before i got a chance to back up, i cannot find these purchases in my itunes so please help as have spent alot of $ and really would hate for that to be a waste ?

I made purchases on i books on my iphone 4 but it broke before i got a chance to back it up have since gotten a new phone but half the books are missing.
i have spent well over $100 on books and am quite baffled as to how i can rectify this problem, PLEASE help

If they are still in the store then you should be able to re-download them via the Purchased tab in the ibookstore in the iBooks app, or via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.

My computer crashed and i got a new one and want to install CS6

my computer crashed and i got a new one and want to install CS6 I have the serial number from before but it wont accept it. what can i do?

First check the following...
Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
In that doesn't help resolbe avything, try contacting Adobe Support thru chat...
Serial number and activation support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

HT4859 The guy at the verizon store programmed my phone before I got the chance to restore my apps, etc. from icloud- therefore i did not get to go through the setup assistant.. How do i get my apps and app data back on my phone w/o having to go through

The guy at the verizon store programmed my phone before I got the chance to restore my apps, etc. from icloud- therefore i did not get to go through the setup assistant.. How do i get my apps and app data back on my phone w/o having to go through and re-

To restore from an iCloud backup you have to erase the phone and start over. To do this, go to Settings>General>Reset, tap Erase All Content and Settings, then go through the setup assistant again and when given the option, choose Restore from iCloud Backup. There is no other way to do this.
Be sure you phone is connected to wifi and your charger as this is likely to take some time to finish.

My computer crashed and I got a new one So I down loaded itunes on it and can not fine my account

My computer crashed and I got a new one and down loaded itunes and I can not fined my account

If you mean your content then have you copied it onto your new computer from your backup and added it to its iTunes via File > Add To Library ? If you haven't got a backup then if you have any of your purchases on your iPod then you should be able to copy them to your new computer's iTunes via File > Transfer Purchases, or you might be able to re-download some/all of your previous purchases (what content types you can re-download depend upon which country that you are in and whether it's still in the store) : re-downloading.

My old computer crashed so I got a new computer and installed Itunes but some songs are grayed out.

My old computer crashed so I got a new computer and installed Itunes but some songs are grayed out

What actions, if any, did you take to transfer your iTunes Library from your old computer to your new one? Unless you do so, the only songs that will automatically be available to you are your previous iTunes Store purchases - and even then this is dependent on both where you are (not all regional versions of the Store provide this facility) and whether the songs you've purchased are still available from the Store.
As leofanti points out, iTunes Match is not a backup service for your library.

Computer Crashed before I could make backup.

My computer crashed before I could make a backup of my library. Can I some how recover on a different computer without a backup?
Message was edited by: truthhunter87
Message was edited by: truthhunter87

Do you at least have your music, videos, photos etc on an ipod?

My computer crashed before I could unsync my iPod!

Alright, so, my computer crashed before I could unsync my iPod from the iTunes installed on it and before I could save my music to CD. It's now dead and long gone-- a hopeless cause.
IS THERE ANY WAY TO MOVE THE MUSIC FROM MY IPOD TO MY NEW LAPTOP?
And to transfer the new things on my laptop to my iPod?
Someone PLEASE help.

Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
You can also use a keyboard command to prevent your iPod auto-syncing with iTunes. While connecting the iPod to the computer on Windows with iTunes 7.3 installed hold down the Shift + Ctrl keys. This will stop the iPod from auto-syncing with iTunes and the iPod will appear in the source list. Wait until you are sure the iPod has mounted, and that it will not auto sync and then you can let the keys go. This may take between 20 to 30 seconds depending on your computer: iTunes 7.3 Keyboard Shortcuts for Windows
Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Transfer iTunes Store purchases using iPod
The transfer of content from other sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can also read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
TuneJack Windows Only
iPod2PC Windows Only
iGadget Windows Only
iDump Windows Only
iRepo Mac and Windows
iPodRip Mac & Windows
YamiPod Mac and Windows
Music Rescue Mac & Windows
iPodCopy Mac and Windows
There is also a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows or a Mac. The procedure is a bit involved and won't recover playlists but if you're interested it's available at this link: Two-way Street: Moving Music Off the iPod
Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

My computer crashed before i was able to deactivate my Visual Communicator 3 software. Please help! I have my disc, but cannot activate my software again. I have several projects that I cannot access. Please help!

My computer crashed before I was able to deactivate my Visual Communicator 3 software. Please help! I have my disc, but cannot activate my program again. I have projects that I cannot access. Please help!

I wish I could help, but I am in a similar situation.
I need to deactivate it because we are getting rid of the computer it is on and are buying a new one. When I go to Help there is no Deactivate option. The only options are: "Help", "Hide Coach", "Tip of the Day", "Adobe Website", "Technical Support Website", "Frequently Asked Questions", "Check for Updates", "Register", "Download e-License..." (Greyed out), "Return e-License..." (Greyed out) and "About Adobe Visual Communicator 3". I spoke with support through chat and they said my product was no longer supported.
Patrick

Computer Crashed...How do I get my purchased music back?

I purchased a ton of music on itunes...until my computer crashed. I got a new computer and was wondering if there was anyway I could get those songs I bought back on my new computer.
Thanks
Steve

If you have an iPod the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod to a computer
If you have no iPod and the purchases weren't backed up I'm afraid the policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on any of the links on this page you'll find a space at the bottom to email your query: iTMS Customer Service
You might also want to check out this page for future reference: How to back up your media in iTunes

My computer crashed and once restored I could only sync purchased content. I dont want to lose my non-ITunes puchased content. What can I do?

My computer crashed and once restored I could only sync "purchased content". I dont want to lose over 500 songs. My ITunes file now only contained the "purchased content" items. My Ipod Touch still contains all the original music. HELP!! How can I download music from my IPod Touch and somehow get it into my computer (ITunes Lirbary)...... Can I down load my content to a computer that does not have ITunes installed?

See this older post from another forum member Zevoneer covering the different ways to copy content (including non-iTunes purchased content) from your iPod back to your PC.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
Yay for Sioux Falls!
B-rock

HT1329 My old computer crashed, and I have most of my music on my ipod, how do i move it to my new computer.

My old computer crashed, and I have most of my music on my ipod, that has been purchased, and downloaded music from my CD's. I also have music in my old Library on ITunes. How do I recover all of them, and transfer my music on my IPod, to my new Library.

Lucky for you, I just found out how to get the music stored on your iPod by messing around with it. I'm not much of an Apple user (I only have a shuffle), so I'm not 100% sure it would work the same way as yours.. but it's worth a shot.
if your iTunes didn't sync with your iPod yet,... that would be great..
1, Make sure your iTunes does not automatically sync with your iPod (I don't know if this would help..)
2, Click on your iPod and go to settings, check "Enabe Disk Use"
Your iPod should now have a partition on My Computer called AFJCHAW's IPOD or whatever you named your iPod... If you go to that disk, you'll notice there's nothing in there.
3, Click on Organize at the top right part of Windows Explorer(Windows 7, don't know how in XP..), go th the Folder and search options, view tab, and click on show hidden files, folders, and drives.
If you go back to your disk, you should be able to find a folder
4, It'll be pretty straightforward then. Go to iPod_Control/Music. You'll find folders there. Inside the folders are each of your music files (they're renamed but the Details would still be about the same).
If you did get your music files back from this procedure, then, yay! it worked!!
If you didn't,.... it should've worked..

My Dads computer crashed and all my music was on there and my iPod. I want to know if there is anyway to transfer music from your iPod to laptop including music you didn't purchase off itunes

My Dads computer crashed and all my music was on there and my iPod. I want to know if there is anyway to transfer music from your iPod to laptop including music you didn't purchase off itunes

iTunes: How to move your music to a new computer

So my computer crashed and i had lost all my itunes purchases and dont know how to get them back, so my computer crashed and i had lost all my itunes purchases and dont know how to get them back

so my computer crashed and i had lost all my itunes purchases and dont know how to get them back, so my computer crashed and i had lost all my itunes purchases and dont know how to get them back

You have a backup of your computer, or at the very least of your iTunes media, correct?
Simply copy your backup of your iTunes media into the iTunes library on your new computer.
Connecting and syncing your device to the new computer without first recovering your iTunes media is a really, really, really bad idea. iDevices are designed to ONLY sync with one computer. When you plug your device into a new computer, it will wipe all media on the device when it syncs. The only media you may be able to salvage and transfer to the new computer would be anything bought directly on the device.
If you do not have a backup of your iTunes media, then you will want to either look at a way (using software from a third party company) to either extract the media from you iDevice or your old computer (assuming the hard drive is not toast).

Computer crashed before I got a chance to transfer purchases to Ipod!

Similar Messages

Maybe you are looking for