Computer freezes when importing CDs or playing songs through iTunes

Hi! I have been searching for a solution to this problem, but have not had any luck. Whenever I try to import a CD to iTunes, my computer freezes. Just recently, my computer started freezing when I play songs through iTunes. I have noticed that some people have similar, if not the same, problem and any suggestions of things that may help are greatly appreciated!

b noir,
I also have had this same issue. In reading your reply, I've also saved my CD diagnostics....they are included below. I'm fairly convinced that my problem lies in the drive. It is causing WM Player to lockup as well. Please help....thanks.
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Computer Corporation Dimension 2400
iTunes 7.1.1.5
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: drvmcdb (1.0.0.1), sscdbhk5 (1.0.0.1), MxlW2k (1.1.0.116),
UpperFilters: GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
Connected Device Information:
DiskDrive, ST380011A, Bus Type ATA, Bus Address [0,0]
CDROM, Lite-On LTN486S 48x Max, Bus Type ATA, Bus Address [0,0]
CDROM, SAMSUNG CD-R/RW SW-252S, Bus Type ATA, Bus Address [1,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
D: Lite-On LTN486S 48x Max, Rev YDS6
Audio CD in drive.
Found 11 songs on CD, playing time 50:26 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 04:01:32
Track 3, start time 08:56:45
Track 4, start time 13:32:07
Track 5, start time 18:49:72
Track 6, start time 23:07:20
Track 7, start time 27:44:12
Track 8, start time 32:09:62
Track 9, start time 36:09:72
Track 10, start time 41:17:72
Track 11, start time 45:47:67
Audio CD reading succeeded.
Get drive speed succeeded.
E: SAMSUNG CD-R/RW SW-252S, Rev R901
Drive is empty.
Dell Windows XP

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I'm ready to take a hammer to my computer! EVERY time I attempt to import or burn a CD my computer freezes at some point. It's very erratic, may import none, one or some songs, very, very rarely a whole cd. Don't get any error messages and I am unable to CTRLALTDELETE as whole system is locked.
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Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
ECS L7VMM3
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CD Driver 2.0.6.1
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CD-ROM Drive, HL-DT-ST DVD-ROM GDR8162B, Bus Type ATA, Bus Address [1,0]
CD-ROM Drive, LITE-ON DVDRW SOHW-812S, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
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D: LITE-ON DVDRW SOHW-812S, Rev US01
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 8 16 24 32 40.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.
E: HL-DT-ST DVD-ROM GDR8162B, Rev 0015
Drive is empty.
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Detection of product '{90280409-6000-11D3-8CFE-0050048383C9}', feature 'WordUserData', component '{8ADD2C93-C8B7-11D1-9C67-0000F81F1B38}' failed. The resource 'HKEYCURRENTUSER\Software\Microsoft\Office\10.0\Word\UserData' does not exist.
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Product: Microsoft Office XP Professional with FrontPage -- Configuration failed.
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Message was edited by: crolers

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Computer freezes when importing CDs or playing songs through iTunes

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