Computer help please????

I have a compaq presario yes its a few years old. but I restarted it and windows wont open anymore. I have tried rebooting and recovery and it wont allow me to do anything. It acts like its going to load after I have tried those opens and then I recieve a message that says " configuration error ( code purple). I have tried calling the company and they want 50.00 to help me with this problem. I have visited the website and they cant help me either. If anyone may have any suggestions on how to help me with this. I would greatly appreciate it. I dont have the money to pay thier tech support. Trying to fix it for my girls... One day it works fine next day its not.. Thank You!!!!!!!!!

Welcome, voneshd!
Sorry to hear you are having computer problems. I have not seen this error, but what RealGeorgeW is suggesting is only related to after repairs. HP and Compaq do use a "tattoo" process for hard drives and motherboards - so you would have had to have one of these things replaced. If it was repaired by Geek Squad®, this should be a non-issue as we know to re-tattoo before completing repairs. The best way to assist you is through a diagnostics at your local Geek Squad® Precinct. Let us know how we can help further!
Matthew|Community Advocate | Best Buy® Corporate
Visit our Channel on
Private Message

Similar Messages

I accientally synced my iPhone to 2 different computers. Now my older apps are on one computer and new apps are on another. Every time I try to sync all apps on one computer it takes the other apps of and just syncs what is on that computer - Help please

I accientally synced my iPhone to 2 different computers. Now my older apps are on one computer and new apps are on another. Every time I try to sync all apps on one computer it takes the other apps of and just syncs what is on that computer - Help please
I cannot for the life of me figure this out.

What you need to do is connect your phone to iTunes but do not click sync. Go to File at the top and click transfer purchases from phone, that'll put all your apps into iTunes. When it's done transferring, locate your phone on the sidebar and click it. Then find the apps option above the picture of your iphone, you can select which apps you want or don't want on your phone. After selecting your apps then you can sync. Once you do this you should never have your problem anymore.

Error message appears when I turn on my computer, help please!

When I start my computer this message appears "Failed to initialize Main Window Error HRESULT E_fail has been returned from a call to a COM component".
I just started and I have no idea what to do about it!
Also, my Microsoft office is not working (all started at the same time) and this message appears when I open MS Word, Excel, etc. and when I click OK,
it closes automatically " Microsoft Office Home and Student 2010 cannot verify the license for this product. You should repair the Office program by using the Control Panel. I have tried to repair it and have un-installed and re-installed
it.
Any help is much appreciated!

Hi,
I suggest you perform a startup repair to fix this start issue, please refer to this link
http://windows.microsoft.com/en-IN/windows7/products/features/startup-repair
For the office issue, here are some workarounds, check if it can help you
http://helpdeskgeek.com/office-tips/fix-office-2010-cannot-verify-license-error-message/
And you can get more professional suggestions in this forum
http://social.technet.microsoft.com/Forums/en-US/home?category=officeitpro
NOTE
This
response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you.
Microsoft
does not control these sites and has not tested any software or information found on these sites.
Regards
Yolanda
TechNet Community Support

Apple mobile device support was not installed on your computer, help please!

I bought iphone 6+ yesterday but when I connect it to the computer, itunes did not find it and there has no charging sign.
When I connect my iphone 4s to the computer, itunes detect it and the charging sign was there.
I thought it must be itunes' problem so I uninstall itunes and when I want to reinstall itunes, the problem came.
It start to rolling back action after copying new files.
Then I tried to uninstall appleapplicationsupport, bonjour, applemobiledevicesupport.
When I start to reinstall apple mobile device support, it encountered errors and start to rolling back.
Please help me!

Follow the instructions here for correctly removing and reinstalling iTunes: Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
If you don't have any of these operating systems there's a link on the page for XP.
If you have a Mac just drag the iTunes app from the Applications folder to trash, empty trash, then download and install a clean copy from http://apple.com/itunes.

Nano won't charge/turn on/not recognized by computer help please

i have a new nano, i installed the software, but when i plug the nano in the computer acts like it does not even recognize it, it won't charge, nothing appears on the screen, i tried to install software and connect to another computer doesn't work either i tried all usb ports on baoth computers but nothing help please

i have tried just about everything i could find on the website i am just really confused and hoping it is not something i'm doing but since i pulled it out of the box nothing has came up on the screen and it will not charge when plugged into the usb the comuter does not even recognize

Panic Kernal: You need to restart your computer, Help please...

Yesterday I installed an update on my MacBook and everything went haywire. I installed the Apple updates
that were recommended for my computer when it did it's weekly update
check. After the install I quit all open applications and did a
restart per the on screen prompt. Finder closed and the computer just
sat for over a half hour and never would finish shutting down. No key
strokes or commands would do anything. As a last ditch effort I held
the power key down until it shut down. I waited a minute then powered
back up. The gray screen with the apple logo comes up then the spinning wheel. Then a
panic kernal saying the computer needs to be restarted. I tried ten
times then I reset the PRAM then I did two hardware checks. First the
short check then the long one. Both tests showed all hardware to be
fine.Then I called Apple. They told me to reset the PRAM, told me to
do a hardware check then told me to boot in safe mode. Then told me to
try an archive reinstall by inserting disc one, power on, then hold
the C key after the startup chime sounds. One of two things happen
when this is done, it either goes to a blank blue screen or the "You
need to restart the computer" message comes up. If I power on with the
disc in and hold the option key the hard drive and the disc shows on
the screen. If I click on the hard drive the "restart message comes up. If I
click on the disc the blank blue screen usually comes up but twice the
"restart" message came up. I have tried all of the start-up key strokes, Once I got into safe mode but I can't get into it anymore, it now gives the you need to restart message. I can get into Verbose and Single user mode but I don't know of anything to try once I'm in either of those modes.I tried to boot system from single user mode by typing in the command sh /etc/rc but a long list of code just comes up and says something about the panic kernal which I believe is telling me that the same problem
I have trying a normal boot is keeping it from booting in single user mode also. I can do a hardware test(I've done this 3 times and everything shows to be OK). The main problem I have now is it won't boot normally and it won't boot from the install disc so I am truly stuck. I am at a loss as to what I should try next
since I can't even reinstall the software. Any help will be greatly
appreciated especially since my free phone help ended 2 days ago and
today was the first time I ever needed it!!
thanks, Jason

Thanks for replying, I have no peripherals attached, I am booting from the MacBook Tiger DVD one that came with the machine. I get the panic kernal with or without the disc installed. All hardware checks out fine in the three hardware checks I've done. I am almost positive the problem is stemming from the Apple updates performed since this is exactly when my problems began(trying to restart after the Apple updates). I just can't get the machine to boot from the disc no matter what I try so I can reinstall the operating system. I even tried using an external DVD-ROM once to see if it would boot from it but it did the exact same thing as when I try booting from the internal drive. Yes my files are backed up to an external hard drive. I've got no problem doing a Nuke and Repave if I must but since it won't boot from the disc I don't know how I can even do this. I know it is under warranty but since the hard ware checks OK it looks like there would be a way to get it running again without sending it in for repairs. However I am starting to think that's what I'm gonna have to do. I'm just glad I still have an old clamshell iBook to work with so I can access the internet to seek help. Thanks for your input, can you think of anything else I could try?

Downloaded 6.0 firefox will not shutdown now without restarting my computer HELP PLEASE

when i try to shut down firefox now i get a window that says firefox is still running to shut it down restart your system. it started doing this the day after i downloaded 6.0. it was so annoying i uninstalled it and am using an old version i still had the set up for. but it say it is no longer protected from attack. please help !!!

Seeing this as well. Very, very frustrating. I have to kill the exe each time it does this. Was not happening prior to 6. I am now running 6.0.1 and the problem persists.

HT1212 i have disabled my ipad and i have no computer help please

i have disabled my ipad and i dont have a computer please help

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

New iTunes buys wont sync from phone to computer - Help please!!

Hi,
When I have tried to sync up my phone to my laptop I have found that some of the music and films that I have downloaded to my phone don't come through to my laptop. Basically my question is if I restore my phone to the previous backup, will I lose everything that I have bought since that last backup? Or is there some way of getting them back from the store if I've already paid for them?
Sorry for being dense but I've had an Iphone for over 3 years now and this is my 1st problem so I've never needed to investigate further! - I'm one of the lucky ones ;0)
Any help would be great!
Thanks

If you have Sync Music selected under the Music tab, Sync Movies selected under the Movies tab, sync TV Shows under the TV Shows tab (you aren't manually managing music and video with your iPhone), and you have Sync Apps selected under the Apps tab for your iPhone sync preferences with iTunes, after downloading a song, a movie, a tv show, and a 3rd party app direct with your iPhone, the song, movie, tv show, and 3rd party app will be copied to your iTunes library automatically the first time you sync your iPhone with iTunes after doing so.
No iTunes content on your iPhone is included with your iPhone's backup. All iTunes content on your iPhone should be in your iTunes library on your computer. If you are manually managing music and video with your iPhone, then is a manual process in both directions. You must manually transfer music and movies/tv shows from your iPhone to your iTunes library. This will not be done automatically by iTunes for music and videos when manually managing music and videos - manual means manual all the way in this regard.

Locked out of computer - Help please!

Since trying to update my security I have been locked out of my computer. Message keeps saying incorrect password?

iOS: Forgotten passcode or device disabled after entering wrong ...

ITunes disappears when i turn off computer-help please

I have always used itunes just fine, but recently I mapped 2 itunes on 2 different computers to my itune library on my nas and they work fine but whenever I turn a computer off and then back on i try to open itunes but it says the folder containing itunes cannot ne found and I need to choose or create a new one. Why is it this??? BTW when I had only one mapped to the nas it maintaned the location

I have the same problem.
But with Windows 7.
Any solutions??

TS4062 I had to restore my computer to factory settings now i can't sync my phone to my computer,help please

I had to restore my computer to factory settings now I can't sync mine and my husbands IPHOne to my computer

See Recover your iTunes library from your iPod or iOS device.
tt2

Copying "The Illusionist" to my computer help please

i recently purchased the illusionist and I have 2 different houses. I want to store a copy of the illusionist on my imac so i can watch it on my imac whenever i want, with the same quality the dvd would produce? How can i do this? I have handbreak but im not sure what to set the settings for to make it the same quality as the dvd basicaly and i dont know what size to set the picture setting at. thanks in advance : ).

I believe HB has a setting for "quality" as a slider bar... slide it to 100%. I suggest using mp4/h264 and dual pass...
It may take forever, but you will get great quality.
I usually rip at 1000 bitrate, dual pass, mp4, 264 main profile and it looks darn good for the size of the file... usually less than 700 mb.
Just play around with Handbrake...

Computer freezes -- PLEASE HELP

Each time a new song starts on my iTunes, about 10 seconds into the song my memory usage for iTunes will shoot up from 53,000K to 85,000K and will cause everything I am doing on my computer to freeze up for about 5-10 seconds. Like I said, this happens for each successive song. I have a 13,000+ song library and did not have this problem with iTunes 4.9 -- I recently updated to 5.0.1 and started experiencing this. So, I tried uninstalling 5.0.1 and reinstalling 4.9, but the same problem was now happening there as well. This is NOT a problem with my hardware, it is more than sufficient to support this usage, and happens even when iTunes is the only program running on the computer. PLEASE HELP, it is very annoying to have to stop what I'm doing and wait for 5 seconds each time a new song starts.

Boot from your original Tiger cd and run Disk Utility Repair Disk from there - it can repair directory problems which can't be fixed from normal Disk Utility.
If that doesn't work, an archive and reinstall of Tiger might be best - it's pretty simple and can save weeks of trying to track down and fix an obscure problem. Just make sure you thoroughly backup first. Check Apple's website for instructions http://docs.info.apple.com/article.html?artnum=107120. Disconnect all peripherals while you reinstall.
Once Tiger's reinstalled, download the combo update from here http://www.apple.com/support/downloads/ (Note - don't use Software update for this). Re-attach peripherals one-by-one to see if anything is still upsetting Tiger.
I would then recommend you install third party software Macaroni, http://www.atomicbird.com/ to automate the necessary admin tasks needed to keep OSX in tip-top shape.
2GHz dual G5, 23" panel Mac OS X (10.4.7)

Attachments dont download from Gmail in Safari, They disappear,I even tried re-downloading Safari and that download disappeared, it is not in my downloads folder, I actually searched in finder for the file and it is nowhere on my computer. Please help!

Attachments dont download from Gmail in Safari, They disappear,I even tried re-downloading Safari and that download disappeared, it is not in my downloads folder, I actually searched in finder for the file and it is nowhere on my computer. Please help!

Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
When I went back to my phone and tried installing them again (still on my computer), it worked!
I hope this helps, because it was incredibly frustrating. Good luck!

Computer help please????

Similar Messages

Maybe you are looking for