Computer ia already authorized, cant play song when downloaded the album
Purchased an album, cant play a song from it because my computer or ipod is not authourized,even though the comp is authourized.
I have the same issue... My ITunes is telling me that I used a different username (e-mail) to download this music, when I've only had one Apple ID my entire time using ITunes.
Also, when I log in with my existing current ID (that I purchased the song with), it tells me that this computer is already authorized, but doesn't let me play it!
-TIM
Similar Messages
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Itunes says my computer is not authorized to play songs on the nano.
I connected my Nano( 2nd gen) synched it with my itunes and transferred some songs a few days ago.
Today, I wanted to add some songs I missed but now Itunes is saying my computer isn't authorized to play songs on it. When I try to authorize it (the window pops up for my itunes store password) I get an error from the itunes store. Specifically it says unknown error (-42408).
What does it mean and how do I make it stop?Hello Sesquipedelianne,
And welcome to Apple Discussions!
Have you upgraded to the latest version of iTunes? This error message was common for people who were just upgrading to version 9, but it was resolved as of 9.1.
http://support.apple.com/kb/TS3258
Otherwise, if that is not the case, you might find a few more possible solutions in this older thread.
http://discussions.apple.com/thread.jspa?threadID=2321090&tstart=0
Hope this helps.
B-rock -
I get "computer is not authorized to play songs" after I have authorized it
I get "computer is not authorized to play songs" after I have authorized it many times and every time I try to play one I get the same authorization window. All of the songs were bought a while ago under my old aol email which I have now updated to a new yahoo one. I have repaired disk permissions, authorized over and over as well as reinstalled itunes 7. The songs remain locked and I am not able to even burn a cd. I cant seem to find out a way to unlock those songs to play...Help
My hunch is that you accidentally have two accounts and they both must be authorized on your computer. Fire up iTunes. Go to the Store menu and "Sign Out." Try to play one of the problem songs. A popup window with the account name will appear, asking you to authorize that account.
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This computer is not authorized to play Song name
Hi
A couple of weeks ago I tried bying a ringtone from my iPhone and it worked fine. But after syncing with my Mac Mini iTunes i get the error message
This computer is not authorized to play <Song name>. Would you like to authorize it?
I've tried de-authorizing and authorizing, also restarting the computer. But nothing helps. The same error just pops up every time I try to play it. I'm using the same apple-id on both my iPhone and my Mac Mini.
Please help me outAnyone???
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I recently did the update for iTunes and after I did that I got the error message: MSVCR80.dll file not found. I followed the suggestions from someone in this community to fix it and now some of my songs aren't playing. And they are the ones that I purchased from iTunes not CDs that I have and ripped to my iTunes library. I can see the songs listed in my iTunes library as well as on my iPod but yet they won't play. On my computer I get the message that this computer is unauthorized to play them and to authorize it. I only have one computer, so I have no idea why I'm getting this message. And does anyone have any suggestions as to how to get all of the iTunes songs to play again?
Hello Angel82co,
It sounds like you have some songs in your library that are not playing, and when you try to play them you are being told the computer is not authorized to play them. I would start by verifying that your computer is still authorized, and take note of the Apple ID that you sign in with:
To authorize a computer, follow these steps:
Open iTunes.
Choose Store > Authorize This Computer from the menu bar.
You may need to show the menu bar to see this option in Windows. In earlier versions of iTunes, you can access this option from the Advanced menu.
Enter your Apple ID and click Authorize.
If your Apple ID uses an expired MobileMe account, you can still authorize your computer.
From: iTunes Store: Authorize or deauthorize your Mac or PC
http://support.apple.com/kb/ht1420
If the issue persists, next I would use the following article to double check that these songs were purchased under the same Apple ID you used to authorize the computer:
Recovering a forgotten iTunes Store account name
http://support.apple.com/kb/ht1920
Open iTunes
Highlight one of the items you have purchased (You can find your purchases in your Purchases playlist).
Choose File > Get Info.
Click the Summary tab.
The Account Name area will list the account used to purchase the item. Unless you have changed accounts, this is your iTunes Store account name.
If it is the same Apple ID then I would next delete the song, and re download it from your purchased history, with this article named:
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Thank you for using Apple Support Communities.
All the best,
Sterling -
Please help me. I have already read the tips under the support and nothing has worked.
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
I just downloaded an album but one song won't play instead a message that "This computer is not authorized" to play the song. The prompt has a log in and when I log in it tells me the computer is already authorized. What gives? Specifically the album is Flying Lotus - Until the Quiet Comes and the song is DMT Song (feat. Thundercat). I purchased the entire album and it even played fine the first listen through.
Hi,
If you are in a country that permits redownloads, delete track and go to iTunes Store > purchased and redownload. http://support.apple.com/kb/HT2519
Jim -
How does one fix the problem of iTunes saying my computer is not authorized to play songs I've recently purchased, even though I continue to sign in for authorization? This is bullcrap.
Okay, that sounds like the dodgy tracks have been getting damaged during the download.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
Itunes says my computer isn't authorized to play certain songs but it is.
Due to poor planning on our part, my wife and I have three apple ID's. For some reason, iTunes now won't play music that was purchased with the oldest apple ID. Whenever I try to play a song bought with that ID, I get a message saying "This computer is not authorized to play 'Song Name.' Would you like to authorize it?" I am then prompted to enter the password for the apple ID. After I've done that, I get a message saying "This computer is already authorized." However, it still won't play anything. I've searched throughout this forum and found similar issues, but all of the solutions seem to be tailored to previous OS and versions of iTunes. I'm using Mountain Lion and have iTunes 11.2. I've tried deleting all of the com.apple.iTunes files from Library, but that didn't seem to do anything. Any help will be much appreciated. Thanks.
Thanks. I had already read that article and followed the steps. The article is outdated and appears to be talking about a previous version of iTunes and/or OS X (I couldn't find a SC Info folder anywhere). I did figure out the issue on my one. One of my apple ID's is fakeappleid and the other is [email protected] When I clicked "Get Info" on the songs that weren't authorized anymore, it said that they were associated with the fakeappleid user name. Also, iTunes kept prompting me to enter the fakeappleid login info and then telling me that the computer was already authorized. Only when I tried re-authorizing my computer for [email protected] would my songs play. So the confusion lies with the fact that iTunes was telling me one apple ID wasn't authorized my computer when it was actually another apple ID that wasn't authorized. Hope that makes sense.
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"Computer Not Authorized To Play Song" Box
Just updated to v9.0.2. Only have a small issue.
Since 2004 I have managed to establish three iTunes accounts. This was out of ignorance of what an account really is. I am presently only using my latest account. The other two are just "dormant", but have songs/albums that were purchased using them and back then the songs/albums fell into the "Digital Rights Management" (DRM) category.
But, like now, after an update I will get the "Computer Is Not Authorized To Play Song" box when I am playing one of my playlists.
The Box tells me the account name and ask for password to authorize the song.... I type in the password for the account and get another box stating that "This Computer Is Already Authorized To Play This Song".....???
Is there any method to "blanket authorize" all the song in my library? Or do I have to check every song in all my playlists to be sure that they will play??
Is there any method to consolidate all songs/albums in my library to just my "presently used" account?? iTunes Store has been nice a has tried to help, but keep saying that I have to keep all three accounts for the rest of my life or loose all the songs I've purchased on each account.... puke. The "Store" was very nice and responsive, I have to say...
Any suggestions???I had several symptoms on this "keeps asking to authorize computer" issue including showing a grey screen when ask to play music videos or TV shows. This seemed to have happen some 5 weeks after I changed my itunes account ID, even if it was working perfectly fine after such change. Worst, it keeps prompting the old account ID every once in a while. It also happen randomly with no specific pattern on either newly added or previously existing songs AND on both initial account ID or the more recent account ID.
It looks like the iStore account ID and/or the iStore authorization registry mechanism or database is out of control. The only way I was able to resolve this was to de-authorize my computer several times (up to 3) even if the message kept coming back with the message that your computer is not authorize, some how it appears that doing it several times seems to clear an outstanding registry inside the istore database. That I can say, so far it seems to work . . . enjoy. One comments is that I am really not impressed with Apple support or their inability to correct the situation since all of you may have notice that this is a problem that seems to be there for several weeks. I have spent way too many hours fugging the dog on this problem -
I downloaded two songs right after each other and the second one keeps telling me that my computer is not authorized to play it (I'm the only user). When I put in the information it told me that my computer is already authorized to play the song and a second computer is too. WHY?
That suggests the track is damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
This computer is not authorized to play, this computer is not authorized to play
I recently made some songs purchases on itunes. When i try to play these songs i get a message "this computer is not authorized to play" then I get the question "do you want to authorize" I then sign into my account and then i get the reply "this computer is already authorized". Then when i try to play these songs again this whole senerio repets. What can i do to fix this problem?
Click here and follow the instructions.
(64165) -
it wont play i have downloaded the album for 9.99 $ last night and i am not happy it would play but stops in the middle of the song and skip i want my money back and/or help on this
Try removing the album from iTunes and redownloading it via iCloud. It will not cost you anything assuming you live in a country where iCloud has gone live. See here for more information.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I would report a problem to iTunes Support. Head to the iTunes Store and click on your account in the upper right hand corner. This should bring you to the Account Information page. Scroll down to Purchase History and select the See All button to the right. On the next page should be a Report a Problem button.
B-rock -
When I click on a song iTunes tells me it is not authorized to play this song but when I authorize it, it tells me the computer is already authorized. What do I do to play the songs?
Delete the song from your Itunes music list, then redownload it, Itunes will ask you if you if you want to download it for free. This seems to be the fix for my problems.
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iTunes skips a song. It tells me, "This computer is not authorized to play this song. Would you like to authorize it?" So I enter my password. Then it tells me, "This computer is already authorized." But when I try to play it, it's still "not authorized".
JayneWilson wrote:
I tried that with one song and it charged me for it. I've got hundreds of songs my new iMac won't play! Help!
If you purchased the song from the iTunes Store go to your purchase history and re-download it from there. You will not be charged again.
http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US
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