Computer not reading my zen micro installation

just wondering if i can download the creative mediasource some other way. im trying to install the software onto my new computer but my install cd is scratched. is there another way to install this software? my brother has a zen touch installation cd. can i use that instead? any help would be appreciated. thanks.

The driver and software for that player is available at the download page.
Jason

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FIX: Zen Micro Installer Error - "DemoShield Player has encountered an error.

I just thought I'd post a solution to a problem I was having with the Zen Micro Explorer software installation because it might help someone else. Also, this forum is well indexed by search engines so it will be easy for people to find. It took me well over an hour to track this down.
After starting the Zen Micro Explorer Installer CD, a full screen splash is shown of the creative logo and then DemoShield is started for the software install. It shows an intro screen where you must click 'Next,' on clicking next the DemoShield program was crashing with the generic Windows error "DemoShield encountered an error..." The problem appears to be a software conflict between DemoShield and Apple's QuickTime (any version as far as I know). Disabling the QuickTime startup entry does not help, installing in Safe Mode does not help and exiting any instance of QT in the system tray does not help either.
To fix the problem you must un-install the QuickTime software from your computer by going through the Add/Remove Programs screen in the Control Panel. Once un-installed, run the Creative installer CD again, this time it will run correctly. Follow the on-screen prompts to complete the install.
<i>Please note that if you have installed iTunes on your system it will not run while QuickTime is uninstalled, this is normal. Re-installation of QuickTime is covered later in this post.</i>
When you have completed the install and restarted your computer you can re-install QuickTime. At the time of writing (4th Sept 2005) QuickTime and iTunes are bundled in one download package so you must download both. You can <a href='http://www.apple.com/QuickTime/download/' target=_blank>get the bundle here[/url]. Let it download and run the installer. If you already have iTunes installed, the installer will 'Repair' your installation, detecting that QT is missing it will re-install. If you do not have iTunes the installer will installer iTunes and QuickTime.
When you have completed the QuickTime+iTunes install you have got around the DemoShield issue. I hope this of use to anybody with a similar problem.Message Edited by PhilM on 09-5-2005 02:30 AM

Hi Jeremy,
I knew it was an issue with QuickTime because I clicked on 'Send Error Report' on the error message and it took me to <a href='http://oca.microsoft.com/en/response.aspx?SGD=0b73e24-7433-4ee-ac4c-49956d08c85c&SID=623' target=_blank>this page[/url]. It states "An analyst at Microsoft has investigated this problem and determined that an unknown error occurred in QuickTime Player. This software was created by Apple Computer, Inc.."
My QuickTime version is 7.0.2. My operating system is WIndows XP Home (Athlon 64; 52Mb RAM)
Eventually I just tried uninstalling QuickTime and it wroked after I did that. Some screenshots: <a href='http://www.phantomphil.co.uk/ZM/' target=_blank>Click[/url]
The contents of my disk.id file reads:
Creative Zen Micro
ZENM-CDSD-W-LB
Hope this hel
ps.
Message Edited by PhilM on 09-5-2005 02:45 AMMessage Edited by PhilM on 09-5-2005 02:48 AMMessage Edited by PhilM on 09-5-2005 02:49 AM

Zen Micro Installation Help PLEEEAAASSSEEE

My computer does not detect my zen micro nor does the software it came with. I reset it completely- there is no firmware on it. So is it possible for my computer to detect it, even if it doesnt have firmware? Right now when i boot up my micro it goes straight to Recovery Mode. thanks sooo much for any help...

It's very similar to the procedure described here in the Zen FAQ at Nomadness.net.

My up to date iMac can not read the lightroom 5 installation dvd I received for christmas, the dvd player works fine with other dvd's, is there a way to download the program with the dvd's serial number?

my up to date iMac can not read the lightroom 5 installation dvd I received for christmas, the dvd player works fine with other dvd's, is there a way to download the program with the dvd's serial number?

No need to worry about the disk version. You would just have to install an update anyway as soon as it was installed. Download from the link provided below and use the serial number you have to activate.
Product updates

My computer will not read Adobe Elements 10 installation discs

I am trying to install Adobe Elements on my my computer(windows) and it is not reading the installation discs. I made sure to check to make sure I have a DVD reader and I do. HELP! I do not know what to do! Thanks!

Hi,
Please provide us with the following details which will help us narrow down to the cause of the problem:
What happens when you insert the disc into the drive, do you see any prompt or error message?
Are you trying to install Photoshop Elements 10, Premiere Elements 10 or the Photoshop,Premiere Elements 10 bundle?
Do you have any other DVD's handy which you can run to check that the drive is functioning fine?
Thanks

Zen Micro installation CD ISO h

Installation CD for Windows XP and older OS for Zen Micro.
Part
http://www.megaupload.com/?d=422F8CH3
Part2
http://www.megaupload.com/?d=40534I2B
Download all part and part 2 to the same folder, unrar, burn the ISO of the installation CD and then run installation from this new CD.
Note: Link error corrected now.
Message Edited by BadBoy on <SPAN class=date_text>08--2005 <SPAN class=time_text>0:04 AM
Message Edited by BadBoy on 08-2-2005 09:3 PM

johnston2 wrote:
Or just go to http://www.station-drivers.com/page/sb%20audigy2.htm and get 3.20.72 & 3.20.78
I successfully loaded 3.20.72 overtop of MediaSource 2, then loaded 3.20.78. I noticed that they have 3.30.04 listed, but when I loaded it my system didn't appear to update.
I remember their sound card mediasource will only install if you have a creative sound card in your computer. I don't think it will install for people who don't have their sound card.

Zen Micro Installation help...please

I just got a 5 gig Zen Micro. All was well until I attempted to install the program in the computer, which led to "Error code -600", which told me to clear my temp folder and check my internet connections. I have a cable connection, windows XP, and Norton antivirus. Does this have anything to do with my problem? If not, what am I doing wrong?
please, someone, help. I'm about to ritually disassemble my micro.
thanks and happy holidays
-CmF

ok i found the problem.
after a few hours of googling i found that the error is caused by an outdated version of windows installer.
to fix this problem on your computer find the folder
C:\Program Files\Common Files\InstallShield
and rename it to
C:\Program Files\Common Files\InstallShield-old
and then run your install again that should fix your problem

Windows 2000 not supported by Zen Sleek installation softwar

I have Windows XP at home and MS 2000 at work. I was successful with the Zen Sleek installation software at home, but cannot get the sfotware to install on my work copmputer which is running Windows 2000. What's the deal? The requirements are listed as Windows 98/2000/ME/XP, but at the beginning of the installation, it stops with the message that the application will not run on this operating system.
And are there any other pitfalls to trying to run the Zen Sleek with two different operating systems? I was hoping to get my Zen Sleek to act as my MS Outlook calendar and contacts carrier when I want to travel light.

On your Windows XP computer if the Sleek is recognized as an MTP Device or you see the words MTP anywhere when it first got detected, or everytime when you connect it and a window appears with the words MTP on it, then this means that the Sleek will ONLY work on Windows XP. The software might say that it will work with 2000/98/Me, but it comes down to if the Sleek will work with those OS's.
So if you see the words MTP anywhere, then it wont work with anything but Windows XP.

Zen Micro installation problem - file "data2.cab" neede

Hey
Trying to install my Zen micro software when it says, " Please insert dist that contains the file data2.cab"
I have the installation CD so why is file not on it'sDan

It might be a problem with the CD, but it sounds an odd error to get.
You can of course download the latest drivers and software from the download page for your player, so this is probably the best workaround as well as getting the latest software.

*sigh* zen micro installation probl

from searches, i see that this is common. haven't found a good solution to it yet, though.
i just bought a zen micro 6GB for my girlfriend. (awww). i have XP, and installed everything on the disc except acrobat and the aol shortcut.
creative mediasource installs fine .... the zen micro explorer installs fine .... but when i plug the player to the computer, it ) doesn't charge and 2) isn't recognized.
there is a yellow question mark on its usb port when i search for it.
what am i doing wrong?

Your chances of getting it to work when XP has a service pack is greatly increased. There are some who have got their player working on XP without a service pack, but on many systems a service pack is necessary. As far as I can tell it doesn't matter if you have SP or SP2 installed, there is no difference in success rates.

Zen Micro Installation CD L

Hi, still having loads of problems with MediaSource, still doesn't want to work properly.
Until we get a new computer I'm having to li've with it, but I am now having trouble trying to find which software I need to run Zen Micro on it, having lost the software CD that it came with. I cannot put music on it until I find the software, but is it available as a download from the site? I can't seem to find anything. Many thanks in advance.

Thanks, but I have been there, I have no idea what it is I'm looking for... I don't want to update the firmware on my player because it's not the player that has a problem and I don't want to have to restore all of my music. I just want to be able to find the right software that would have come with the CD. I don't know what this software is called in the download list, there are no names for downloads that are self-explanatory. Can anyone help please? thanks.

Not clear on Zen micro back up proced

I am currently trying to re-install the Creative software for my 8 month old Zen micro after getting new computer and since I have lost my software CD, I will be attempting to do this with downloads from the Nomad site. I am scared that something will go wrong and my player will crash, since I have to connect it to allow software to properly install. I have a lot of music on it and I have thought about trying to back up the files--of course now without Mediasource on the PC, I can't do this. My questions are: has anyone successfully downloaded the software from the Nomad site and had the music already on the player survi've intact? And next, once I get the software back on the PC, is there a way I can back up the files on the player to the PC? (I did read about this on the FAQ, but I was not clear on exactly how this works--i.e. if a track ripped from a CD is already on the player, can I get it back and store on the computer?)
Thanks very much!
pkoeppen

The same thing happened to me and I called the co. and they told me to send it in, (bad hard dri've)not only that the head phone jack was loose so i only got like half the sound, either high's or lows it sucked. I only had it for a month!!

Zen Micro - Installation CD error mess

Hello there...
I just bought the Zen Micro today, and as I was attempting to load the installation CD, I received the following error message:
"Exception occurred: Stream write error"
Does anyone have a fix for this problem? Thanks very much!
ZB

Try download the separate elements of the installation from Creative's site, click the link Support > Downloads on this page.

PC does not see my ZEN micro mp3 pla

Hello
I have a ZEN micro mp3 player and a Laptop wich runs windows Vista with SP.
At the moment i am in Finland and the software disc is in Holland so that's why i can't install the normal way.
When i try to instal either firmware or other software/drivers it keeps saying my player is not connected.
I used both front and back USB ports and also connected the player to a different laptop with windows XP but it was the same.
Pleas help me, Thanks
Joost

@lllaass
I see now that i have an ipod 2. I will have to point that out to the Apple guy.
itunes says I have 6.6GB (of 6.8) in audio. I have only aobout 300 songs and nothing else. I took 3+GBs off the audios when this all started and it Still says I have 6GB audio - did not even see the change.
And - even the ipod itself (setting, about, capacity) says I only have 5 MB free. (which was why I thought it might be the OS)
Other is a mere 0.22 GB.
And it still won't let me add anything even though I took off 3.3 GB (and was playing all those various audios just fine until this started on Sunday when I tried to add an album).
I ran across this thread - https://discussions.apple.com/thread/2574693?start=0&tstart=0
apparently it is an old problem (for some people on their iphones or ipads) and no one has an answer. Thus my stopping in at Apple today and I guess I'll need to go back. Online they don't want to talk to me without payment as the ipod is not under warrenty now. But this really seems to be doing something Apple is doing wrong and not fixing. It's turned my $250 ipod into a useless thing.
Sorry to rant - very frustrated....

Zen micro installation probl

Hi guys...
after installing CD software , I reset my PC, and when then I plug the Zen Micro I always get an ask from Win ( whatever 2000 or 98 ) to install drivers... I'm maybe doing anything wrong?

It shouldn't make any difference whether USB or 2. I'm not sure where the drivers are unpacked to (I'm having a similar discussion in another thread) but for the earlier Zens it was C:\Program Files\Creative\Jukebox 3 Drivers. You could check there, and if it exists do a manual update. Failing that do a search in the C:\Program Files\Creative directory for *. INF and then try pointing the driver update to any directories it finds.
It might be there's another problem though if this player is working and being installed on other PCs, but not this one.

Computer not reading my zen micro installation

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