Computer sees 9530 but get "A problem occured while attempting to connect to Blackberry device" prompt

Running Windows 7 *64, just updated Backberry Desktop Software to 7.1
Computer sees the Storm 9530, Device Manager sees it, I can't get into the folders through My Computer, or when running Desktop Software I go to click on Music then itunes and I get this prompt
-"A problem occured while attempting to connect to Blackberry device" prompt.
I'm just trying to add music from my only computer to my phone.
Iv'e follwed the Tips for getting BlackBerry Desktop Manager to detect the BlackBerry smartphone!
On the step "ii. Under Universal Serial Bus Controllers, verify that the BlackBerry smartphone is found."
it is an Unkown Device with an exlamation
I Continue along the steps until I arive at "ix. Double-click on RimUsbNT.inf, click OK, and then click Next."
Once I hit OK I get Prompt"the folder you specified doesn't contain a compatible software driver for your device"
I'm at loss for ideas..
Thanks in advance for your help.
Solved!
Go to Solution.

Hello Dark0prince and welcome to the BlackBerry® Support Community Forums.
Sorry to hear you're having an issue connecting your BlackBerry® Storm™ 9530 smartphone to the BlackBerry® Desktop Software.
Download your device software from your mobile carrier (click here) and install it to your computer. This will update the drivers for your device.
If you have already installed the software and the drivers and the issue persists then it would be advised you contact your mobile network provider and ask for a ticket to be opened with RIM support to investigate this matter further.
Thanks!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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Playbook/Desktop Manager: A problem occurred while attempting to connect to your BlackBerry device.

Hello,
I have searched the forums and have done several different actions to try to clear my issue.
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TCP/IP NetBios Helper to Automatic
I have preformed a Playbook reset and removed and reloaded the Desktop software ( reseting the PC afterwards). I have used different ports and different USB cables. The new software reconizes my device after the driver loaded, but in the Media Sync portion, I recieve an error that the playbook cannot connect. It does see my device. back up my device and verify that I am on the latest software version.
The issue seems to be that the plyabook isn't being seen as a drive. I can manually assign it as a drive, and work with my files manually, but I cannot get media sync to work. Has anyone found a solution when windows isn't reconizing the device and only media sync isn't working?

Hey Grooge,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
I would suggest following the steps in this KB article to get your BlackBerry PlayBook accessed as a network drive: www.blackberry.com/btsc/KB29612
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. This failure occured while attempting to connect to the Principle server.

We are using SQL Server 2012.
Every now and then, when we execute the below stored procedure INSERT_INTO_MYTBL, we got the below error, and it returned @ID = 0.
"Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
This failure occured while attempting to connect to the Principle server."
What causes this error, and how can we fix it ?
Thank you.
create procedure INSERT_INTO_MYTBL
@ID int output,
@Order varchar(50) = NULL,
@ACCOUNT varchar(20) = NULL
AS
DECLARE @Success int, @TryNr int, @ErrMsg varchar(500), @ErrNumber int, @expected_id int;
SET @Success = 0;
SET @TryNr = 1;
SET @ErrMsg = ''
WHILE @Success = 0 AND @TryNr <= 3 and @ErrMsg = ''
BEGIN;
BEGIN TRY;
BEGIN TRANSACTION;
retry:
BEGIN TRY;
SELECT @expected_id = ident_current('myTbl') + 1
SELECT @order = @account + '-' + CAST(@expected_id AS varchar(50))
insert into myTbl
([Order],ACCOUNT)
values
(@Order,@ACCOUNT)
END TRY
BEGIN CATCH;
SELECT @ErrNumber = ERROR_NUMBER()
IF @ErrNumber = 2627
BEGIN;
GOTO retry
END;
ELSE
BEGIN;
SET @ErrMsg = '1.' + ERROR_MESSAGE() + ' ' + @order
RAISERROR (@ErrMsg, 16, 1);
END;
END CATCH
select @ID = SCOPE_IDENTITY()
IF @id <> @expected_id
BEGIN
UPDATE myTbl
SET [Order] = @ACCOUNT + '-' + CAST(@ID AS varchar(50))
WHERE ID = @ID
END
SET @Success = 1
COMMIT TRANSACTION;
END TRY
BEGIN CATCH;
ROLLBACK TRANSACTION;
SELECT @ErrNumber = ERROR_NUMBER()
IF @ErrNumber = 1205
BEGIN;
SET @TryNr = @TryNr + 1;
IF @TryNr > 3
RAISERROR ('Giving up after 3 consecutive deadlocks for %s', 16, 1,@ACCOUNT);
END;
ELSE
BEGIN;
SET @ErrMsg = '2.' + ERROR_MESSAGE() + ' ' + @order
RAISERROR (@ErrMsg, 16, 1);
END;
END CATCH;
END;

When the problem occurs, the stored procedure returns @ID = 0, which I think means the query
When the problem occurs, the procedure does not return anything. SQL Server was told to stop executing. Furthermore, unless you issue the command SET XACT_ABORT ON, SQL Server will not roll back any open transaction. Which is one more reason you should not
permit command timeouts.
As for why this procedure sometimes take a long time, I would primarily suspect locking. When this occurs (but before the timeout elapses!), you could use my beta_lockinfo to see if there is any blocking going on. You find it here:
http://www.sommarskog.se/sqlutil/beta_lockinfo.html
Erland Sommarskog, SQL Server MVP, [email protected]

Attempting to save a bookmark, i get "a problem occured while trying to save the bookmark. Please try again later". ???

When I try to save any page to my yahoo bookmarks, I get a blue box and at the top it says, "A problem occured while trying to save the bookmark. Please try again later. All of my bookmarks are there but I can't add any more. I reloaded the toolbar, but still the same...thanks...

To help other users find solutions, please return to this Thread and '''Sign-in''' to the forum with your Username and Password:
click on '''"Solved It"''' Next to the reply ABOVE that '''BEST''' solved your Question
'''DO NOT click "Solved It" next to this reply

An error occurred while attempting to change modules

I installed Lightroom and when starting the program I get, "An error occurred while attempting to change modules." I get this message within the program when clicking on any of the top right menu items. Also, importing a photo is not listed in the file menu. I deleted the preference file and Lightroom folder in my user preference and reinstalled. I tried many reinstalls, it still has reoccurring error message. Anyone now a fix? I'm running 10.5 on a Core Duo with 2meg of RAM on a 320 gig hard drive with lots of room.

For what it is worth, I was unable to change to the Web and Print modules, and I was also unable to record new presets (though I had successfully done it many times before) though I could still use already created ones. I was baffled, but found a workaround using hints from this and other forums. Much thanks to those who provided me with a starting point as I never would have figured this out on my own.
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Hope this helps someone.

Switch Executive with SCXI "an error occurred while attempting to access device"

I get "an error occurred while attempting to access device" when trying to validate or use the test panel for my current configuration:
PXI-1010 (PXI/SCXI combo chassis)
PXI-4060 in the PXI rightmost slot
SCXI-1129 in slot 1 of the SCXI portion
Clean install of all NI software (2012 DS1 developer suite) and a reset of MAX configuration data after not getting this resolved previously.
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Am I configuring something incorrectly?
Attachments:
max_report.zip ‏93 KB

Frank,
Thanks for continuing to look at this issue. Here are my responses to your questions.
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my driver session, I type 3 things: the topology ("1129/2-Wire Quad 4x16 Matrix") in the driver setup string, "SCXI-1129" and "SCXI1::1" in the
hardware tab (It would be "SCXI0::1" if the dip switches on the PXI-1010 were set to address 0, which is the default), and niSwitch in the software
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4) See the screenshot.
5) Production line down is par for the course for this lab due to how many people have messed with this station in an effort to bandage it over the
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Attachments:
IVI export.zip ‏34 KB
SCXI-1129 adding to NISE.JPG ‏36 KB

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Deactivated PE6 on the Dell. Activated on the Toshiba.
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Thanks,
Bill

Are you sure that file paths are correct? I say this because under XP they would have originally pointed to Documents & Settings/My Pictures whereas on W7 it will be User/Pictures, albeit you are using an external hd.
Take a look at this knowledge base note on the correct procedure for back-up and restore.
I think writing metadata to files for such a large catalog will be a thankless task.
http://helpx.adobe.com/photoshop-elements/kb/backup-restore-move-catalog-photoshop.html

TS3694 Unable to upgrade ipad version 3.2.2;requires iTunes 10.6.3 but this won't download. Tried to restore but get "unknown error occurred (3194)". Please can anyone advise? Thank-you, Rosemary

Tried to restore but get "unknown error occurred (3194)". Please can anyone advise?
Thank-you,
Rosemary

Have you got the latest version of iTunes on your computer ? There is some troubleshooting for that error code on this page which you could try.

I keep getting "error occurred while attempting to import file *******. The disc your are attempting to use is full." I have an external hard drive that I moved files over to, but apparently they're also still on my hard drive? HELP!

I keep getting "error occurred while attempting to import file *******. The disc your are attempting to use is full." I have an external hard drive that I moved files over to, but apparently they're also still on my hard drive? HELP!

So you have backed up the content of the computer's hard drive, too?
That usually is a great idea since it is possible to lose use of the system
if parts of it have accidentally been removed or get over-written, or the
main system files get corrupted, when the hard disk drive gets too full.
If you have not trashed the originals of your created content, that remain
after you made copies on an external hard drive or other device, then
that is what you'd have to do to reclaim the capacity still in use by them.
What are specifications of the hard disk drive? The unused capacity
verses the used, in GB? If the hard drive has less than 15 to 20%
free or unused capacity, you could run into trouble. Mine are 40-50%
unused hard drive space, so ample room is available for automatic
Virtual Memory to use that capacity as temporary swap file space.
This is helpful when the computer could use more physical RAM
memory capacity, but doesn't have it. Or if the RAM is maxxed out
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If for some reason your files in Trash won't go away when you empty
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You may have to boot the computer from the install-restore OS X DVD
and run Repair Disk from its version of Disk Utility, to be sure it's OK.
I'm guessing that by now you know enough about the vintage system
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In any event... hopefully you can simply trash the files, but check them
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CF 10 getting random resets : Detail: [Macromedia][SQLServer JDBC Driver]A problem occurred when attempting to contact the server (Server returned: Connection reset).

These resets appear to coincide with a clearing of the cached queries for the DSN from memory, breaking all my sub queries that try to use the initial cached one. I am grasping at straws to discover the reset culprit, the DSN tests always show OK, there is not packet loss at the switch level. If anyone has some suggestions, I am all ears!
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String Format [ ]
Max Pooled Statements 100
Timeout 20 Interval 7
Query Timeout 0
Login Timeout 30
CLOB [ ]
BLOB [ ]
Long Text Buffer 64000
Blob Buffer 64000
Validate Connection [ ]
I am running the following :
CF Enterprise 10,0,13,287689
Tomcat 7.0.23.0
Ubuntu 1204 x64
Java VM 20.4-b02
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Native Error Code: 0
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Database Error Information:
Native Error Code: 0
SQL State: n/a
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Query Of Queries runtime error.
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Hi, could DBA check MS SQL Server connection logs???
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When I plug in IPad with USB to my computer and ITune I get this error mesage; ITune could not connect to this IPhone. An unknown error occurred (0xE8000084

Windows 7 Pro
When I plug in IPad USB to computer and ITune I get this error message; Itune could not connect to this IPhone. An unknown error occurred (0xE8000084.

Have you tried the troubleshooting on this page : iOS: Unknown error containing '0xE' when connecting to a Windows PC ?

I'm having problems with a message that says: An error occurred while Attempting to create the directory: C:/program files/itunes/cd configuarion

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I recently downloaded the new iTunes v 9.0.3 as I am occasionally prompted to do whenever a new version comes out, and immediately I had problems. Access to the iTunes and Quicktime folders was mysteriously denied after the update, and after several hours of frustration, I was able to grant my own Administrative access to these two folders and installation went through. Thank God.
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Then I connected my iPod Touch to the computer. All of a sudden, Microsoft Windows informs me that the "Apple Mobile Device Service stopped working and was closed," with subtext, "A problem caused the application to stop working correctly. Windows will notify you if a solution is available."
Bullsh*t Windows can help me with anything from Apple.
So I've tried to get iTunes to work with me on this. I've come up against the infamous "iTunes could not connect to this iPhone because an unknown error occurred (OxE8000001)" message. My God, when does it ever end?
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I thought, perhaps Apple Mobile Device software was somehow removed. Okay, let's redownload iTunes (aka Repair the program from the Programs and Features menu in the Control Panel -- same thing). Huh. "An error occurred while attempting to create directory C:\Program Files\iTunes\CD Configuration," and I can choose to Retry or Cancel. So, instinctively, I deleted the CD Configuration folder, assuming iTunes Setup would just recreate it.
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. . . . . . . . . . . . Help me.

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W.

Photoshop CS3 extended error on Installation("A Problem occurred while extracting some files....

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thanks in advanced.
Cheers!

Welcome to the forum.
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Please help. iTunes says to restore phone but then an error occurs while..

When I plug in my phone to my computer, it tells me it cannot read the phone and that I need to restore my phone. I press ok and then restore and it finishes extracting the software but ends there and another window pops up and says iTunes cannot restore iPhone "iPhone" error -18.
I cannot update any songs onto my phone or change any media on it because I cannot sync it. Please help me.
Oh, and one more. Whenever I try to play a song or video at a random part in the song/video the audio will stop for five seconds and then it will switch to next song in playlist or exit out of that video. If you fastforward past that 5 second time period for each song (each song has a different place where it stops) you can listen to the rest of the song. I have tried restarting my phone and reinstalling iTunes but nothing seems to work. AND its not just this particular phone. This is a replacement because my old one wouldn't turn on but before that problem occured this audio problem was still existing.
Thank you

Assuming you have not unlocked or otherwise hacked the phone with 3rd party software check the following:
1. You are using a USB 2 port and not USB 1.1
2. You connect directly to a USB port on the computer, and not to a USB hub.
3. You are not running Vista 64 bit.
4. You are using iTunes v 7.5
If you pass all of these try a Recovery. Reboot your computer, launch iTunes, then hold the HOME button while putting the phone in the cradle. Continue to hold the Home button until the phone displays a message saying it is in Recovery mode. Then wait until you get an error or it finishes restoring. DO NOT remove the phone from the cradle before one of these two events happens.
If it still doesn't work take it to an Apple store or call Apple support.

CS5 "a problem occured while extracting some files...."

I used both Firefox and IE to download the update for CS5. All seemed to successfully download to my desktop where I wanted them. When I double clicked on the .exe file, it began to extract and got to 99% (sometimes 100%) before giving me the error "A problem occured while extracting some files. Check availabile space on your computer and the write privilages on the destination folder."
I am using Windows XP, I'm the admin so I'm not sure what privilages I need.
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First of all, let me correct an incongruency in your post, Mr. Cox: you say it works for "almost everyone" yet also state that it fails "only" for me. These can't both be correct, and of course we all know the latter is clearly incorrect because we can see from this thread that someone else has also had the problem.
Also, I am not sure that the problem has been attributed with absolute certainty to a "bad download", although I tend to agree that it's the most likely explanation. Has it?
Now consider this: I posted here for the exact reason that Adobe needs to know this is not a problem with only one computer and one user. I took some time out of my work day because I appreciate Adobe.
They might want to know that I had the problem on a fresh install on my home computer, one that was only days ago running CS5 from ym first install, which went without a hitch. In solving this, I am happy to post any system information, error logs, checksums, or ANYTHING that Adobe would like to see that would result in the resolution of this problem. As you know I can solve the problem myself because I have the original uncorrupted files here at work. But, really, being as Adobe has decided to use a special download and installation package, which I know can be somewhat quirky from past experience, I think it is Adobe's responsibility to listen to download/installation problems. AND as their customer service has never been anything but exemplary in the past, Mr. Cox, this is exactly why I posted here. Because they do listen.
What should they do? It seems to me, although I'm no programmer, that in this day and age there is no reason that a download should be completed and still not function. There are solutions aplenty that ensure data is transmitted without error, and I quite frankly do not understand why they have not already used such a solution (if bad download is in fact the problem here). For example, can they not make a downloader that runs a checksum for us, and tells us if we have a bad download, or runs packets through one to make sure that everything is coming in correctly as we download? Can corrupted packets be discarded and redownloaded automatically so that crappy connections still get their software in pristine condition, and nobody has to post or call in about stuff like this?
That would seem to be a good idea.
Cheers,
o.0

Computer sees 9530 but get "A problem occured while attempting to connect to Blackberry device" prompt

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