Computer shuts down when plugging in my Ipod classic

Can anyone help me with this? My Ipod plays fine, I have used the 5 r's of truobleshooting, but my computer shuts down everytime I plug in my ipod to the USB. If I keep the Ipod plugged in and restart the comp., Itunes recognizes the Ipod but it says it is corrupt and asks me to restore. The restore progress bar comes up, but it never finishes. Please help.

Any help in this document? http://support.apple.com/kb/TS2280

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Itunes keeps shutting down when I connect my IPod Classic

Itunes shuts down whenever I connect my IPOD classic and sync attempts to start. I have had this IPod for several years and I have had Windows 7 for over 6 months. I am trying to update versions, but I get an error message with that also.I have also seen posts on Microsoft and they aren't helpful.....I have seen many posts on Itunes also regarding same issue. What is up when the company will not fix their problems with the products?

I downloaded the 64bit system....did it like 3 times. Finally, I found some other helpful hints. I tried loading ITUNES in safe mode, still couldn't get it to not shutdown once I connected the IPod, I then logged into one of my other user accounts, then I was able to restore the settings, however, it removed all my songs and syned with the Itunes on that user acct (which was my nano IPod). That was ok, because then I was able to go back to my regular account and sync and updated all my songs....just had to have my kids authorize me again on Itunes. Think it's a racket to keep upgrading, changing things and not supporting the stuff that still works.....my classic works just fine nd holds 5,000 songs...I only have about 1500; so I have long way to go. When my display cracked and the LCD was all messed up. I sent it to IFIXIPODS fast.com and they replaced it, quick and cheap--hats off to them!

Computer shuts down when I connect my Ipod Touch to it.

Each time I go to connect my Ipod touch to my computer, I get the blue screen of death appear on my computer with a huge error message and then it shuts down, 'To protect itself'
I have tried to connect my Ipod Nano and thats fine, works no problems.
I have followed various advice notes from Apple with no joy of sorting the problem out.

I've been having the same issue with my 2nd gen itouch. My computer would crash and show a blue screen after I connected my itouch. My other IPODS would work fine. After unistalling/reinstalling several times, restoring my computer to an earlier date, and updating all usb drivers, I was still having my computer crash with my itouch. If you have a webcam, type in the following in the search support: What to do when Windows XP or Vista computer displays a blue screen error message when syncing the iPhone or iPod touch.
I solved my issue with solution one. My itouch is connecting fine without any crashes, for now. Hope this solves your issue.

Computer shuts down when i try to sync my ipod

Computer shuts down when i try to sync my ipod

Just took out the book from the library "Sams Teach Yourself itunes 10 in 10 minutes" by Brad Miser.
Basics for problems syncing:
-restart computer
-make sure device is not out if power
-try a different usb port...BTW....I contaminated a usb port by someone spilling drink on the usb port end of my ipod cord...bad...
-run apple's web-based device assistant
http://support.apple.com/kb/TS1495 (windows) or http://support.apple.com/kb/TB1591?viewlocale=en_US (mac)
clink for the device...etc.
this book looks great

ITunes shuts down when I connect my iPod 30gb

I desperately need help. Recently my computer crashes and I reformated it. So I had to reinstall iTunes. Ever since then iTunes shuts down when I connect my iPod 30gb. A windows error message appears saying iTunes has encountered a problem and needs to shut down. I am unable to update my iPod which drives me crazy. Somebody please help!
I browsed through some threads which have similar problems as I do, but I am unable to reply in any. It says: This topic has been archived - replies are not allowed.
There's this thread here about the problem I am facing but I doesn't seem to understand the solution to it.
http://discussions.apple.com/thread.jspa?messageID=1630589
Can somebody please help me?

A windows error message appears saying iTunes has encountered a problem and needs to shut down.
let's get a crash log from itunes, and send it to the Apple engineers for a look.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Generate the crash, collect the crash log, and and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

Computer shuts down when I click on the list or grid display button

I've uninstalled an reinstalled 3 times and instead of the computer shutting down when I start itunes as it was doing, it only does it when I click on the display as a list, grid or cover display button. However it seems to unistall some parts at the same time as I can't open it all afterwards (error message says its not installed). This started to occur after a couple of weeks of non use and when I last used it I purchased songs from itunes. I now have current version but didn't when it first statred to happen. Help!!

Okay ... we'd better have a closer look at the minidumps the PC has been producing to see if they can turn up any additional information on what we're dealling with here.
Open "My Computer", and see if you can find a directory called C:\Windows\Minidump. (That's where minidumps usually go on a PC, so long as the Systemroot hasn't been set to some other folder.)
If it's been collecting minidumps, there should be files in there with names like "Mini(number-numbers).dmp"
(If you have "Hide filename extensions for known file types" enabled in Windows, the ".dmp" extension may not appear on the dump files. The numbers in the file name will be different for each minidump, if minidumps are present.)
Once we've tracked down some minidumps, we can have a go at analysing them.
1. Download and install the Windows debugging tools from here:
http://www.microsoft.com/whdc/devtools/debugging/installx86.mspx
2. Go to Start, All Programs, Debugging Tools For Windows, Windbg
Once you open Windbg, you will presented with a blank screen.
3. Click on "File > Symbol File Path". Here you will enter the symbols
path. Symbols are needed to effectively debug.
The path will be:
SRVc:symbolshttp://msdl.microsoft.com/download/symbols
4. Enter in this path and click OK. Now, go to "File > Save Workspace"
so that your symbols path is saved for future use.
5. Go to "File > Open Crash Dump" and load the file.
(An "Open Crash Dump" screen will appear ... doubleclick "My Computer", doubleclick "Local Disk", doubleclick "Windows", doubleclick "Minidump", and doubleclick on one of the minidumps in there.)
You will/should get a message to save base workspace information. Choose no.
Now you will get a debugging screen. It takes a little bit to run it,
as the symbols have to be downloaded as they are needed.
After the "bugcheck analysis" part of the screen comes up, look for the component that seems to be causing the crash. (It'll say "Probably caused by" ...)
Let us know the precise name of the component. (Include any file name extensions like .dll or .sys.)
If you can, have a look at several of your crash dumps. Are all the crashes being caused by the same component? If not, could you let us know the names of the various components being cited in the various crash dumps?

Computer shuts down when trying to create or open a pdf file

My computer shuts down when trying to create or open a pdf file.

In that case, you need to update the Acrobat Version at your end. Click on Help -> Check for Updates. Download and install the updates. Make sure your version is 9.5.1

Computer shuts down when I open itunes Store

Computer shuts down when I open itunes Store. I don't know why or how to fix it.. It used to work, now it doesn't. I haven't done anything differently. I tried to 'repair' it in the add/delete programs.

Some more info.................I have uninstalled and reinstalled iTunes and Quicktime. No fix. I can access the store on my other desktop computer which I also updtated to the newest version, so I think it's some setting in my laptop. As I said, it works great until I click on "iTunes Store" then it shuts the whole program down.

Computer shuts down when burning

Why does my computer shut down when I try to burn my Itunes playlist on a Cd?
Toshiba Satellite

air traffic controller
What computer operating system is your Premiere Elements 10 running on?
If not asked before, what video card/graphics card does your computer use? NVIDIA GeForce? If so, please read Announcement at top of this forum describing the Premiere Elements 10 NVIDIA GeForce issue and related how to solution information.
Please review the Adobe document dealing with troubleshooting burn to disc issues
http://helpx.adobe.com/premiere-elements/kb/troubleshoot-system-errors-freezes-burning.htm l
After that, we can decide what next if necessary.
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ATR

Computer shuts down when Update iPod

When I am trying to update my iPod my computer shuts down. Any advice?
Thx

You might consider reposting this question in one of the iPod discussion forums here - which are for both Windows and Mac user problems.

Computer Shuts Down When iPod Is Connected

Every time I plug my iPod into my PC, the computer shuts down within 30 seconds. I have updated iTunes and that didn't work. Has anyone had this problem and/or how can I fix it so I can load new music into my iPod?

Hey KSPinStripe,
First we'll gather more information about the computer. Disconnect all USB devices other than the keyboard an mouse. Open iTunes> Help> Run Diagnostics> iPod Diagnostics> Next, then copy and paste the results here.
Plug the iPod directly into the computer(the front or back of the computer not a hub, keyboard, or moniter.) Does it still power off? Does the computer show any error messages?
Jason

Computer shuts down when backing up

Hello,
I am using an iMac with Mountain Lion 10.8.3. My Apple Airport Extreme is about one year old (fully updated and current). I am on a DSL connection with AT&T. I am backing up to an external 1.5 TB hard drive (non-Apple brand). There is lots of room remaining on that drive (about 700GB).
All backups in the past have been smooth sailing with no problem.
What's happening now are two things (but one of them I think I fixed). At first, Time Machine would try to back up but it would never succeed because it would give a message that there is not enough space available in the drive (it was saying that it needed 10 more GB of free space). But I know that's wrong. I could not figure out how to fix that issue, so I erased the drive completely and started over. Now, I no longer get the "full" message and all appears to be going well----UNTIL......(see next paragraph).....
Now what happens is that it begins doing the backup process like normal (this would be the first/initial backup since I erased the drive and started over), however, once it gets about 100 GB or so (very rough estimate), the computer SHUTS DOWN. It turns itself OFF. No error window, no warning, no nothing----it just "POOF" turns off. To get it working again, I have to push the power button to turn it back on. There is no error message when I turn it back on.
I am copying (below) the two most recent Time Machine messages from last night from that neat widget/app that I think pondini invented. I sure hope this helps to diagnosis what is wrong, because I'm stumped.
The backup log that says "Automatic" is the first one that failed where it claimed there was not enough space to complete the backup. Once I erased the drive completely and started "fresh", that is what the second "Manual" backup is.
Friday, April 5th
Starting automatic backup
Backing up to: /Volumes/Time Machine/Backups.backupdb
Event store UUIDs don't match for volume: Macintosh HD
Event store UUIDs don't match for volume: 2TB HD
Deep event scan at path:/ reason:must scan subdirs|new event db|
Finished scan
Deep event scan at path:/Volumes/2TB HD reason:must scan subdirs|new event db|
Finished scan
Found 433286 files (625.62 GB) needing backup
751.26 GB required (including padding), 741.14 GB available
Deleted backup /Volumes/Time Machine/Backups.backupdb/ScottPeavler’s iMac/2013-04-04-110906.inProgress/D11ECC13-2EB1-4975-A041-8EEA74F1339B containing 4 KB; 741.14 GB now available, 751.26 GB required
Removed 1 expired backups so far, more space is needed - deleting oldest backups to make room
Deleted 1 backups containing 4 KB total; 741.14 GB now available, 751.26 GB required
Backup date range was shortened: oldest backup is now Apr 5, 2013
Backup failed with error: Not enough available disk space on the target volume.
Friday, April 5th, 7:58PM
Starting manual backup
Backing up to: /Volumes/Time Machine/Backups.backupdb
Forcing deep traversal on source: "Macintosh HD" (mount: '/' fsUUID: 7267FE51-06B9-318F-80B2-EC5D94A925E2 eventDBUUID: DBDDEE41-0BFF-4DB0-AB1A-F7D152B9E065)
Forcing deep traversal on source: "2TB HD" (mount: '/Volumes/2TB HD' fsUUID: B4DDE136-9D38-302F-A81E-4645F23F6D09 eventDBUUID: B8E29F6D-A35B-4E34-B733-7C2983BD24D9)
Found 1331692 files (837.62 GB) needing backup
1.01 TB required (including padding), 1.49 TB available
Can anyone kindly help? Thanks!

Do a verify of the local disk. The sudden complete failure sounds like a hard disk or memory issue.
A5 http://pondini.org/TM/Troubleshooting.html
So the hard disk is plugged into the computer directly?? If not, then I think you should do it that way. Backup to Extreme USB drive is not reliable.
YOu don't have an error message for the manual backup.. and I am uncertain what the problem is.
Do a reset of Time Machine. A4.
And try again with the hard disk plugged into the computer directly.
You can look at other suggestions on the troubleshooting page.
eg http://pondini.org/TM/C4.html
But if you are doing it with the usb drive in the Airport Extreme please read this.
http://pondini.org/TM/Airport.html

Computer shuts down when calibrating

Hi.. I've been having problems when trying to run the Battery Calibration and the computer shuts off when it gets to the discharge part of the calibration. Seems to be when it hits the 15 to 20% part of the discharge. I'm using a Compaq Presario CQ56-219WM and running Windows 7 64 bit Home Premium. The battery calibration that I am talking about is when you first start the computer... press ESC to get menu and press F2 for Advanced Diagnostics then Battery Calibration. It checks to see if battery is there.. whether it is charged and charges if needed then goes into the drain battery part to find lower limit or 0% of the battery. It doesn't show any errors detected up to the part of discharging the battery and don't even show that the test was even run in the error log of the Advanced Diagnostic Menu. I've tried restoring the Bios to default values, uninstalling and reinstalling everything (programs and drivers), did a restore drive to original and updating everything and all is STILL the same. I've tried calibrating in Windows with the Support Assistant and all I get is the battery needs calibrated is this (after running calibration - waiting 3 hours plugged in and recalibrating:
Status (upper left hand corner): needs calibrating (20) and Charge capacity 51%
Over to the right side of the Screen: Failure ID - OK Design Capacity 4400 mAh Full Charge and Remaining Capacity: 2254 mAh Terminal Voltage: 12366mV Design Voltage: 10800 mV Cell Voltage1: 4148 mV Cell 2 voltage: 4125 mV Cell 3 Voltage: 4093 mV Status: E0 AC Power: True and a CT Number of 6BUED05BBZUE1G and showing a charge of 100%.
I realize the battery is getting old but all of this came on pretty much at the same time (short battery life and loss of calibration). I'm also running default values of HP Power Plan. Any ideas? Will a battery going bad cause all this? Why doesn't the Calibration when first booting the computer, shut down instead of doing the discharg/recharge thing... ? The power supply checks ok (checked with AC/DC meter).

is your notebook still in warranty? Warranty status check web page
It certainly seems by your description that the battery has issues.
Battery warranty is for one year, so it would be a good idea to replace it. Be sure that you buy a guaranteed compatible battery that comes with a one year warranty.
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Computer shuts down when itunes store or quick time tries to open

I recently downloaded the latest version of itunes and quick time. when I try to go to the itunes store, try to use quick time or if a music video tries to load onto the itunes library from videora ipod converter, the computer shuts down. It happens every time. can anyone help.

iTunes will not download, but gives me the error code " not a 32bid win program" I am running a 64 bit system and have tried all the fixes that are listed.
Doublechecking. In the course of your troubleshooting to date have you worked through the following document?
iTunes: Windows reports that "iTunesSetup.exe is not a valid Win32 application"

T400 Shuts down when plugging in monitor with VGA

My T400 shuts down instantly when I plug I my monitor (Dell WA2209). If I shut down the computer, and then try starting the computer with the monitor plugged in, the computer shuts down almost instantly after I press the power button. In each case, I have to unplug the computer, and remove the battery, before I can try turning the computer on again. I have installed the latest power manager, video drivers and bios. On the odd occasion, I am able to plug in my monitor without the computer shutting down. This happens when using integrated and discrete graphics. It worked for almost a year just fine, and just recently started doing this. Any ideas?
Thanks in advance!
Other info: Win 7 Ultimate (64 bit)
Solved!
Go to Solution.

try a different vga cable.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Computer shuts down when plugging in my Ipod classic

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