Configuring Integration Events

I am new at using workflow to generate integration events. Any guidance would be appreciated.
My business need is to share Contact information with an outside system. This is a bi-directional interface. When a Contact is added, changed, or deleted in CRM the other system needs to know about it. Also, when a Contact is associated with an Account or dissociated from an Account, the other system needs to know about it.
My questions have to do with the set of fields you see when you click "configure" on the integration event action. What should be selected for an Add? All the Contact fields? Just the Row ID? What about on an update? All the fields? Just the modified date? And on a delete? The External Unique ID so the integration code knows which record to delete in the other system?
I've tried to get this cleared up via an SR, but am getting nothing.
Much appreciated.
Jeff

Hi Jeff,
My questions have to do with the set of fields you see when you click "configure" on the integration event action. What should be selected for an Add? All the Contact fields? Just the Row ID? What about on an update? All the fields? Just the modified date? And on a delete? The External Unique ID so the integration code knows which record to delete in the other system?When you click the configure link, you see the set of fields which can be tracked for the selected object. Which fields you select to track depends on your external application. If you are looking to duplicate the record in another system then yes, you should track all fields that are stored in the other system. If you are simply looking to track that the contact exists and allowing the user to access the full details in CRMOD, they you could choose a small subset of fields (i.e. First/Middle/Last Name, Phone #, External System Id). The set of fields you select on an update really depends on which set of fields you are saving in your external system, for example, if you are not tracking email address then there is no need to track updates to this field. On a delete you are merely tracking the event, not individual fields since the record no longer exists. I would recommend using the External System Id value as that will allow you to identify the record in your external system that maps to the record in CRMOD.
I hope this helps. Please refer to the CRMOD Online Help guide or the WS User Guide for additional integration event details (see the announcement on the forum homepage for links to additional resources).
I've tried to get this cleared up via an SR, but am getting nothing.I'm sorry to hear that you haven't gotten a satisfactory response to your SR, please don't hesitate to post additional questions to this forum if you encounter issues.
Thanks,
Sean

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Integration Event Queue Fields

Getting starting on an integration project between Siebel OnPremise 8.1 HOR and OnDemand and I am seeing some conflicting information in the documentation versus what really happens with fields of data in the Event Queue.
I cannot remember exactly where but I came across documentation indicating that not all "tracked fields" may appear in a given integration queue event. It seemed to indicate that only the user key data and system fields like operation, created, created by etc would be recorded in the queue.
However in testing I have found that all my tracked fields are appearing in the queue except for custom fields and custom fields do appear when that field changes. I done only very limited testing but wanted to get others input on how this works.
If all the data I need will be in the queue then I can just map that data to my OnPremise data and apply the update.
If I should only expect a small subset of data then I'll have to use the event queue data to query the full record and then apply an update from the query result.
Thoughts?

Two things need to happen for a Workflow to trigger the creation of an Integration Event:
1) The Workflow condition (if a condition exists) needs to evaluate to true.
2) One of the "tracked" fields need to be udpated.
An Event may be missed when the Workflow condtion is true but no tracked field is updated. When you configure Integration Event fields to be tracked, what you are doing is telling the system to create an Event record if one of the tracked fields has been modified. A common misconception is that the tracking fields are the fields that will be returned in the Event record, this is not the case, only a few unconfigurable audit fields are returned in an Event record.

Integration Events - Configure

Hello,
When you use a workflow to create an Integration Event, there is an option to config with fields to include in the Integration Event.
Does selecting specific fields affect when the workflow is triggered?
Currently i have a workflow to create an integration event when a contact record is modified. I ticked the first and last name fields to appear on the integration event.
If i change the fax #, then an event is not triggered, but if i change the last name, then the event is triggered...
This behaviour seems strange to me.
Any thoughts??
Regards
Minesh Patel

Hi Venky,
So if I have a workflow event for when an Account is Created to create an integration event.
Unless i have specified specific fields on the integration event and one of those fields is populated, then I will not have an event in the queue?
Or is it only on workflows for 'modified records saved'?

How to create integration event when Contact's address changed?

I want to create an integration event and send contact's address to an external system whenever a Contact record type is modified. The problem is contact's address is not on the track changes list so I can't select it. I talked to Customer Care and they said you can't do this currently.
This is important to me since we want to send updated address info whenever it's changed. I'm able to send updated contact email and phones info since they are available on the track changes list.
Does anyone know how to get around this limitation regarding contact address?
Thanks

Hi, dirty, but yes...
workaround: just configure for every change on contact(use modified date in your integration event config as the only audit field) and check in the workflow condition if the person address has changed...there you go.
Best Regards
SL

Integration Event for tracking changes to Activity Primary Contact

I want to trigger an Integration Event when the Primary Contact of an Activity is changed.
But, when I try to configure the Integration Event, on the "Field Tracking" page, I don't see any fields that relate to Contact.
It appears that I can track changes to Service Request, Campaign, Dealer, Delegated By, Lead, Opportunity, Owner & Site - but not Contact?
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Chris

Helpful, but we're six weeks away from our R16 date - I'm on R15 and may just have to cope without this integration for a while.

Integration Event set-up

I am new at using workflow to generate integration events. Any guidance would be appreciated.
My business need is to share Contact information with an outside system. This is a bi-directional interface. When a Contact is added, changed, or deleted in CRM the other system needs to know about it. Also, when a Contact is associated with an Account or dissociated from an Account, the other system needs to know about it.
My questions have to do with the set of fields you see when you click "configure" on the integration event action. What should be selected for an Add? All the Contact fields? Just the Row ID? What about on an update? All the fields? Just the modified date? And on a delete? The External Unique ID so the integration code knows which record to delete in the other system?
Anybody know why there isn't a "configure" on the After association with Parent trigger event? It is still rather vague when this WF actually fires.
Much appreciated.
Jeff

There is no UI or a wizard to see the data inside the Queue the only option is to query INtegration Event Queue using Web Services
Regards,
Deepak H Andeli

Integration Event for Opportunity and Account

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I understand that I can create a WS that consumes this IE, reads the Opt.ID and updates the Opportunity with the OptNumber - externally generated.
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Antony

Hi,
Have you checked/configured fields at Integration event level which will enable the event to trigger?
When you create the workflow action, you need to configure the Integration event where you need to check the fields which you want to be available in Integration event.
let me know if this helps.
Thanks,
Mayank

Error while deleting events from the integration event queue

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Thanks in advance for any input.

Dont keep this attributes null
input.setDateTime(""); //Put a Default Time way in
the past. Ex:"1/1/2000"
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To configure an event catch attached to an operation

hi
Using help in "Adobe LiveCycle Workbench ES" version 8.0.3187.1 I found this topic (for which I don't seem to be able to find an online equivalent) :
> Creating Processes > Implementing Business Logic > Configuring events to control flow in a process > Configuring events attached to an operation
Configuring event catches attached to an operation
Asynchronous events and timer events can be directly attached to an operation. You cannot attach exception events to an operation, but many operation types have built-in exception events. (See Handling an exception event attached to an operation.)
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I was hoping to be able to combine the "FaultMessage" (which is what I think I need),
documented here http://livedocs.adobe.com/livecycle/es/wb_help/00001140.html ,
with step (4) in the above scenario.
How can I work with an exception, so that I have the "exception message" available to do something (like log, mail, etc.)?
many thanks
Jan Vervecken

Thanks for your reply Scott.
You write "There is no way to capture the exception message at run time using the event data.".
Please consider the documentation for:
"Creating Processes" > "Event Type Reference" > "Exception event types" > "Exception"
at http://livedocs.adobe.com/livecycle/es/wb_help/00001140.html
This documentation refers to a FaultName, a FaultSource and a FaultMessage as event data.
Do you know what that means and how these could be used?
You also write "As far as I know, the best you can do is to determine the type of exception that was thrown.".
Do you agree that only "the type of exception" would not be very informative in a log or e-mail about what went wrong? Typically the most interresting information about an exception is in the exception message or even in the causing exception.
About "... you would find the exception information in the server logs ...", yes, but from my experience only when there is no fault route for the exception from an event catch.
So, it seems to be kind of "contradictory" (mutually exclusive):
(1) or no fault route, and exception details in the log but no e-mail notification possible
(2) or a fault route, but no exception details available (not even in the logs) but e-mail notification (without details) possible
regards
Jan Vervecken

XI Debugging tool in the Configuration -Integration Builder

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Integration Event Fun...

I am about to embark on a project that entails working with the Integration Event queue. I have downloaded the WSDL and was able to compile it into my .NET environment. I was wondering if anybody had answers to the following questions:
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Hi All,
i got the solution, Actually the integration queue was full and i had to delete them. Now as i have deleted them, integration event is going in teh queue.
Nisman

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Regards

Hi,
When I start Internet Explorer with this url http://port:50000/rep/start/Main.jsp
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com.sun.deploy.net.JARSigningException: Could not verify signing in resource: http://port:50000/dir/directory/aii_ibdir_sbeans.jar
Any Help
Regards

Problem in integration event administration

hi
whenever i click on "Integration Event Setting" in "Integration Event Administration" i get following error
Internal error: Directory does not exist(SBL-ODS-00208)
i have Integration event enabled in my company profile
because of this error whenever i run a workflow which has an action of creating Integration event i get the same error.
Thanks and Regards

The solution I have is below, not sure if the user is on a demo pod or not but most likely they will need to contact CSR to have integration events disabled and then re-enabled.
Q: When I try to go to the Integration Event Settings, I get the following error message: Internal error: Directory does not exist(SBL-ODS-00208)
A:
I have seen this complaint several times. I believe it has to do with the way the demo system is set up.
Please contact customer care, its a problem with how the system is setup and there is a sequence of steps they need to follow to fix this.
Sean Duffy

Integration Event webservice problem

Hi there
i'm trying to create a java client to check all contacts deleted in crmod. For that i've created a workflow rule that creates an integration event, everytime a contact is deleted.
Now when i try to get those events i'm getting this message: org.xml.sax.SAXException: Invalid element in crmondemand.xml.IntegrationEvent.SiebelMessage - ListOfContact
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the error occurs in the last line. Does anyone has an ideia of what is happening?
thanks in advance.

This is not answer of your question but alternate option.
If your requirement is just to check the contact deleted, use the Deleted Item Service API.
NO need to overload integration event queue. Though it can be done by IE also but for that you need to create the Queue, WF etc, not the efficient way.
Dinesh

Query Regarding Integration Event

I have a scenario where i have to create an opportunity team based on the data that user enters in oppportunity and it has to be done when new record is saved in opportunity object.
We cannot use out of box workflow functionality in this scenario so in this case i have opted to use integration event in the workflow.
I have planeed to develop a windows service which will timelly read the INtegration Event queue and will fetch the lastEventID using INtegrationservice.
PLease let me know if this approach is correct or not.
I am also facing another isssue.
In one of my test application i am trying to fetch the last event ID using the integrationservice.I am hitting the particular event where my workflow is registered but still i am not able to get the lasteventId.
Please let me know if I am missing something
Thanks In Advance!!
-Mitesh

If all of your event cases will be the same except for the array constant, turn all of that inside a subVI and put it outside of your event structure. The idea here is that the event structure just passes out the data to send.
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Configuring Integration Events

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