Conflictos con Acrobat reader XI y Acrobat X Pro

Buenas tardes
Tengo instalada la suite CS6, con acrobat X Pro y Acrobat reader XI, y hace algunos meses empece a tener problemas sistematicamente con Acrobat. una vez al mes el programa se rompe y no inicia, o los documentos no se abren ( como si no hicieran nada), teniendo que reinstalar. Por que puede suceder esto? no pueden convivir los dos programas? espero su ayuda!

No.
Adobe desaconseja tener ambos instalados,
el Reader gratuito permite ver PDFs, asi que desinstala el Reader XI si creas PDFs con el Acrobat Pro.
Marca por favor tu pregunta como contestada. Gracias.

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This.print(pp) with interactive type silent or automatic does not work after upgrade acrobat reader 9 to acrobat reader 11

After an upgrade of acrobat reader 9 to acrobat reader 11 the automatic printing of a pdf. The pdf is opened, but the print does not happen. With acrobat reader 9 it works. But with acrobat reader 11 the printing does not happen.
I discovered when you specify pp.constants.interactionLevel.full it works on acrobat reader 11. But when you specify pp.constants.interactionLevel.silent or pp.constants.interactionLevel.automatic it does not work on acrobat reader 11. But with the full option we have a dialog print box
we do not want.
In our jsp we load a pdf document and create a message handler to detect the print events of a pdf document that is in an <object> tag.
In the pdf document we add
package be.post.lpo.util;
import org.apache.commons.lang.StringEscapeUtils;
import org.apache.commons.lang.StringUtils;
public class AcrobatJavascriptUtil {
    public String getPostMessageToHostContainer(String messageName, String messageBody){
        return "var aMessage=['"+messageName+ "', '"+ messageBody+"'];this.hostContainer.postMessage(aMessage);";
    public String getAutoPrintJavaScript(String interactiveType, String printerName,String duplexType) {
        String interactiveTypeCommand = "";
        if (StringUtils.isNotBlank(interactiveType)){
            interactiveTypeCommand = "pp.interactive = " + interactiveType + ";";
        String duplexTypeCommand = "";
        if (StringUtils.isNotBlank(duplexType)){
            duplexTypeCommand = "pp.DuplexType = " + duplexType + ";";
        return "" + // //
                "var pp = this.getPrintParams();" + // //
                // Nointeraction at all dialog, progress, cancel) //
                interactiveTypeCommand + //
                // Always print to a printer (not to a file) //
                "pp.printerName = \"" + StringEscapeUtils.escapeJavaScript(printerName) + "\";" + //
                // Never print to a file. //
                "pp.fileName = \"\";" + //
                // Print images using 600 DPI. This option MUST be set or some barcodes cannot //
                // be scanned anymore. //
                "pp.bitmapDPI = 600;" + //
                // Do not perform any page scaling //
                "pp.pageHandling = pp.constants.handling.none;" + //
                // Always print all pages //
                "pp.pageSubset = pp.constants.subsets.all;" + //
                // Do not autocenter //
                "pp.flags |= pp.constants.flagValues.suppressCenter;" + //
                // Do not autorotate //
                "pp.flags |= pp.constants.flagValues.suppressRotate;" + //
                // Disable setPageSize i.e. do not choose paper tray by PDF page size //
                "pp.flags &= ~pp.constants.flagValues.setPageSize;" + //
                // Emit the document contents. Document comments are not printed //
                "pp.printContent = pp.constants.printContents.doc;" + //
                // printing duplex mode to simplex, duplex long edge, or duplex short edge feed //
                duplexTypeCommand +
                // Print pages in the normal order. //
                "pp.reversePages = false;" + //
                // Do the actual printing //
                "this.print(pp);";
snippets for java code that adds
package be.post.lpo.util;
import org.apache.commons.lang.StringUtils;
import com.lowagie.text.Document;
import com.lowagie.text.DocumentException;
import com.lowagie.text.pdf.PdfAction;
import com.lowagie.text.pdf.PdfDestination;
import com.lowagie.text.pdf.PdfImportedPage;
import com.lowagie.text.pdf.PdfName;
import com.lowagie.text.pdf.PdfReader;
import com.lowagie.text.pdf.PdfWriter;
import java.io.IOException;
import java.io.InputStream;
import java.io.OutputStream;
import java.util.ArrayList;
import java.util.Iterator;
import java.util.List;
public class PdfMergerUtil{
    private static final PdfName DID_PRINT = PdfName.DP;
    private static final PdfName WILL_PRINT = PdfName.WP;
    private List<PdfActionJavaScriptHolder> actionJavaScripts = new ArrayList<PdfActionJavaScriptHolder>();
    private class PdfActionJavaScriptHolder{
        private final PdfName actionType;
        private final String javaScript;
        public PdfActionJavaScriptHolder(PdfName actionType, String javaScript) {
            super();
            this.actionType = actionType;
            this.javaScript = javaScript;
        public PdfName getActionType(){
            return this.actionType;
        public String getJavaScript(){
            return this.javaScript;
    public void writePdfs(OutputStream outputStream, List<InputStream> documents, String documentLevelJavaScript) throws Exception {
        Document document = new Document();
        try {
          // Create a writer for the outputstream
          PdfWriter writer = PdfWriter.getInstance(document, outputStream);
          document.open();
          // Create Readers for the pdfs.
          Iterator<PdfReader> iteratorPDFReader = getPdfReaders(documents.iterator());
          writePdfReaders(document, writer, iteratorPDFReader);
          if (StringUtils.isNotBlank(documentLevelJavaScript)){
              writer.addJavaScript(documentLevelJavaScript);
          addAdditionalActions(writer);
          outputStream.flush();
        } catch (Exception e) {
            e.printStackTrace();
            throw e;
        } finally {
            if (document.isOpen()){
                document.close();
            try {
                if (outputStream != null){
                    outputStream.close();
            } catch (IOException ioe) {
                ioe.printStackTrace();
                throw ioe;
    public void addAdditionalDidPrintAction(String javaScript){
        actionJavaScripts.add(new PdfActionJavaScriptHolder(DID_PRINT, javaScript));
    public void addAdditionalWillPrintAction(String javaScript){
        actionJavaScripts.add(new PdfActionJavaScriptHolder(WILL_PRINT, javaScript));
    private void writePdfReaders(Document document, PdfWriter writer,
            Iterator<PdfReader> iteratorPDFReader) {
        int pageOfCurrentReaderPDF = 0;
          // Loop through the PDF files and add to the output.
          while (iteratorPDFReader.hasNext()) {
            PdfReader pdfReader = iteratorPDFReader.next();
            // Create a new page in the target for each source page.
            while (pageOfCurrentReaderPDF < pdfReader.getNumberOfPages()) {
              document.newPage();
              pageOfCurrentReaderPDF++;
              PdfImportedPage page = writer.getImportedPage(pdfReader, pageOfCurrentReaderPDF);
              writer.getDirectContent().addTemplate(page, 0, 0);
            pageOfCurrentReaderPDF = 0;
    private void addAdditionalActions(PdfWriter writer) throws DocumentException{
        if (actionJavaScripts.size() != 0 ){
            PdfAction action = PdfAction.gotoLocalPage(1, new PdfDestination(PdfDestination.FIT), writer);
            writer.setOpenAction(action);
            for (PdfActionJavaScriptHolder pdfAction : actionJavaScripts ){
                if (StringUtils.isNotBlank(pdfAction.getJavaScript())){
                    action = PdfAction.javaScript(pdfAction.getJavaScript(), writer);
                    writer.setAdditionalAction(pdfAction.getActionType(), action);
    private Iterator<PdfReader> getPdfReaders(Iterator<InputStream> iteratorPDFs) throws IOException {
        List<PdfReader> readers = new ArrayList<PdfReader>();
          while (iteratorPDFs.hasNext()) {
            InputStream pdf = iteratorPDFs.next();
            PdfReader pdfReader = new PdfReader(pdf);
            readers.add(pdfReader);
        return readers.iterator();
JSP code
<script type="text/javascript" src="<bean:message key="scripts.js.internal.jquery" bundle="app"/>"></script>
    <script language="javascript">
    function goToDidPrintUrl(){
        var url = "<%=didPrintUrl%>";
        window.location.assign(url);
    function createMessageHandler() {
        var PDFObject = document.getElementById("myPdf");
        PDFObject.messageHandler = {
            onMessage: function(msg) {
                 if (msg[0] == "WILL_PRINT"){
                    $("#printingTransitFeedBackMessage").text('<%=willPrintMessage%>');
                 if(msg[0] == "DID_PRINT"){
                    $("#printingTransitFeedBackMessage").text('<%=didPrintMessage%>');
                    setTimeout('goToDidPrintUrl()',4000);
            onError: function(error, msg) {
                alert(error.message);
    </script>
</head>
<body onLoad="createMessageHandler();">
<div id="printingTransitFeedbackArea">
<div class="info" id="printingTransitFeedBackMessage"><%=documentOpenMessage%></div>
</div>
<object id="myPdf" type="application/pdf" width="100%" height="100%" data="<%=toBePrintedUrl%>">
</object>
</body>

From the JS API Reference of the print method:
Non-interactive printing can only be executed during batch, console, and menu
events.
Outside of batch, console, and menu events, the values of bUI and of interactive are ignored
and a print dialog box will always be presented.

After Upgrading Acrobat Reader XI to Acrobat XI Pro the previewer in Outlook and Windows Explorer doesn't work. I have to set the default program for .pdf's to Acrobat Reader inorder for the previewer to work.

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Hi Dave,
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Good morning
I have a nice issue with these 2 adobe products
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I have both Acrobat Pro or whatever its called and Acrobat Reader installed.
Presently going to firefox's tools, options, then selecting the file types option I cannot select any plugin to open my pdf's besides what's labeled as "adobe acrobat" but which executes an in-tab instance of Adobe Acrobat Pro, despite the ambiguous language on the plugin which I suspect stems from Adobe's evolving and confusing conventions regarding just what Adobe Reader, Adobe Acrobat, Adobe Acrobat Reader, and Adobe Acrobat Pro really is.
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Is there a sepperate plugin I need or something?
Any help is very Appreciated

eh,
The problem w/ acrobat is that it takes forever to load
I was going to just use reader to read documents, and acrobat to edit, so I could gut reader of all the plugins worthless for 99.9999 of pdfs I use and it'll load fast.
foxit is nice, but won't open in-browser despite their continuing claims of supporting this feature.
That's so bizarre that adobe won't allow you to choose which one you want to run. Its installed as sepperate programs on the uninstall list, on the "open with" context menu, and w/ file associations, so why would it not be possible to only open pdf links w/ one?
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Hello Michael,
I think Galena01 was actually asking about Reader X and not Acrobat. She was just trying to give additional information.
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Link works in Acrobat Std 8.0, Acrobat Reader 8.2, but not in Reader 9.0

Hi. I also posted this in the Acrobat site:. Perhaps this might be a more appropriate location?
Hello.
I faced a really strange thing today. I created a report PDF through Xcelsius. In this PDF, I have a Flash button which, when clicked, would link to an Excel (.xls) file within our LAN. The link works within Acrobat Standard 8.0 but not within Acrobat Reader 9.0. I have examined the preferences on both and they are identical (as far as I can see).
Details:
Software used: Xcelsius 2008 SP1
                       Acrobat Standard 8.0.0
                       Acrobat Reader 9.0
                       Acrobat Reader 8.2 (later)
Link address:   file://G:\Management\[sub-directory]\[sub-sub-directory]\[filename].xls
Any help at all will be welcomed and appreciated.
Thank you!
--- Update ---
I later uninstalled Reader 9.0 and reinstalled Reader 8.2 and the link worked in Reader 8.2. The link is a direct address and not a script. The file is opened in IE 7 as a spreadsheet with Macros attached. It is important for me that it works in both versions of Reader as there are several versions of Acrobat Reader deployed among our hospital -- Reader 7, 8, and 9.
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I think this is related to this other problem: http://forums.adobe.com/thread/567165?tstart=-1 . This has appeared with current releases of Acrobat, Acrobat Pro and Acrobat Reader. Adobe seems unresponsive. We started seeing it this week in conjunction with Excelsius 4.5. I have both Acrobat Pro 9.3 and Acrobat Reader 8 on my PC. Pro blows up when I open the .pdf created by Excelsius, but Reader does fine.

Indesign CS4 button flashes after exported to PDF and viewed in Acrobat Reader/Professional X

Hey everyone,
Greetings!
I've encountered this odd problem when preparing my portfolio.
I've created some 40 buttons in InDesign CS4 (all according to the official tutorial) to Show/Hide Fields (specificly images), and navigate through the pages.
The buttons all have their own Normal and Rollover states, but no Click states.
After exporting the file to PDF, I tested the buttons in Acrobat Reader 9 and Acrobat Pro 9, and both the actions and the states worked fine.
BUT that's not the case with Acrobat Reader X or Acrobat Pro X.
The actions are still there, showing the images and navigating, but the states are not!
The buttons' rollover states just flashes when the mouse hover above them, and even in Normal state, they kept *blinking* randomly.
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2. Slow processing due to large image size
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Thanks Dave! I was in the middle of writing this when your post came in:
Not sure if this will help anyone, but I changed the button fill color to white and it seemed to fix the flicker. I exported each state from indesign as a PDF and recreated the button from scratch. This still had the flicker. I'm guessing something strange is happening with the transparancy of the states.
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Unable to make Acrobat X the default handler/opener of PDF files on a Windows 8 laptop with Acrobat Reader also installed.

I have a user with a Windows 8 Sony Vaio laptop with Microsoft Office 2013 Professional, Acrobat X Standard, and Acrobat Reader installed. Another program on his system requires Acrobat Reader so we cannot just remove that and keep it off the system. Regardless of what he does to set the default program to open PDF files with, when he opens a PDF file it always opens it in Acrobat Reader and not Acrobat itself. We have re-associated it and set the default program handling repeatedly and have also tried complete uninstall and reinstall of both Acrobat and Acrobat Reader which had no effect on this. At this point I am of the opinion that this is a bug and the file association is being overridden somewhere in the registry besides the file association entries. Any help is appreciated.

The only supported way to set the default handler (besides the Wizard and cmd line properties) is via the UI at Edit > Preferences > General > Default PDF Handler. The installer has to be invoked and many registry entries get touched during the switching process.
You should also verify your dot versions of the product support Windows 8: Overview — Acrobat and Adobe Reader Release Notes.
Finally, while you Acrobat 10 should work with Reader 11, try reverting to Reader 10 (that should be your last resort).
Ben

Conflictos con Acrobat reader XI y Acrobat X Pro

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