Connecting a Wacom Cintiq 13HD to iMac (2012)?

I have been having issues connecting my 27" thunderbolt iMac (2012) to my Cintiq 13HD so far i have bought several adapters and have done several diffent methouds along side it. I am now at a point where the iMac screen goes blue for maybe 2-3 seconds but doesn't mirror across to the cintiq. can you help? 

Have you updated the latest Wacom cintiq's driver?
Do you have another (third monitor) attached to your imac? Are you using your Cintiq as "second" display?
Some people connect the cintiq through adaptor, which would make the cintiq the third display.
Normally, as I know, imac can get hooked up to only one monitor (as second display).  The imac wouldn't recognize the third display unless you have an adaptor. 
In any case, if your cintiq is a second monitor, you shouldn't have the problem you mentioned.  May be the cintiq is defective or it's your driver isn't up to date.  I also have a cintiq13hd connected to an imac as second display and it works just fine.
Hope this help.

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