Connecting second computer only tries to authenticate connection

I have finally gotten the Cisco e1000 connection with my laptop. I would like my wife's laptop to take the main connection rather than a non-encrypted guest connection. When I use Cisco connect and try to connect my wife's laptop to the network it connects but remains in the authenticating connection status. 
It eventually chooses the second connection which is guest status.
What am I doing wrong that won't allow the connection with router to finally authenticate; I have tried to run the Cisco connect "connecting a device" part but it does not seem to work.

E1000 router uses WPA2 type encryption.
this is what i think:
1. If your if your computer is running XP, check if it has SP3, if not update it
2. If your wireless adapter is Atheros, that one has issue with wireless-N routers (check other forum sites)

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