Connection Errors to Remote Desktop from OSX after Domain name change

Question

We have an issue using Microsoft Remote Desktop from Macs in our school. All was well until we changed the domain name of our RDS servers and installed a new wildcard certificate. Connections work perfectly in Windows 7/8 and also iOS on iPads, but we cannot
get any Macs to connect having tried OSX 10.7 and 10.9. The error message says the connection failed to load but seems to add a spurious end to the connection string - TS/en-US/Default.aspx - but we cannot trace where this is being picked up.
We can get to the site in a web browser and sign in to receive the "browser not supported" message in Safari so traffic is obviously getting to the severs.
Has anyone else had a similar issue? We have spent days poking around with DNS etc but can't seem to make any progress here.

Answer 1

Hi Jeremy,
I have tried removing connections and also re-installing the App. We have been using this App since January with no real issues until we made our domain name change - I really don't understand why it works fine in Windows and iOS but not OSX. We are doing
nothing different to what we have done from day 1.
Log file from our old connection when it was working looked like this:
[2014-Mar-24 10:41:43] RDP (0): Final rdp configuration used: redirectcomports=1
server port=3389
use multimon=1
redirectdrives=1
promptcredentialonce=1
authentication level=0
full address=rdsfarm.xxxxxxx.internal
session bpp=16
prompt for credentials on client=1
redirectprinters=1
drivestoredirect=*
alternate shell=||OpenMind
gatewayusagemethod=2
alternate full address=rdsfarm.xxxxxx.internal
workspace id=rdsgw.xxxxxxx.internal
allow font smoothing=1
redirectposdevices=0
audiocapturemode=1
gatewaycredentialssource=0
remoteapplicationname=OpenMind 2.0
devicestoredirect=*
remoteapplicationmode=1
remoteapplicationprogram=||OpenMind
enablecredsspsupport=1
redirectsmartcards=1
redirectclipboard=1
span monitors=1
gatewayprofileusagemethod=1
gatewayhostname=rds.xxxxxxx.sch.uk
remoteapplicationcmdline=
The log file looks very different now, all I am getting is:
[2014-Jun-17 10:26:41] RDP (0): --- BEGIN INTERFACE LIST ---
[2014-Jun-17 10:26:41] RDP (0): lo0 af=18  addr= netmask=
[2014-Jun-17 10:26:41] RDP (0): lo0 af=30 (AF_INET6)  addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
[2014-Jun-17 10:26:41] RDP (0): lo0 af=2 (AF_INET)  addr=127.0.0.1 netmask=255.0.0.0
[2014-Jun-17 10:26:41] RDP (0): lo0 af=30 (AF_INET6)  addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
[2014-Jun-17 10:26:41] RDP (0): gif0 af=18  addr= netmask=
[2014-Jun-17 10:26:41] RDP (0): stf0 af=18  addr= netmask=
[2014-Jun-17 10:26:41] RDP (0): en0 af=18  addr= netmask=
[2014-Jun-17 10:26:41] RDP (0): en1 af=18  addr= netmask=
[2014-Jun-17 10:26:41] RDP (0): en1 af=30 (AF_INET6)  addr=fe80::21f:5bff:feb8:3f72%en1 netmask=ffff:ffff:ffff:ffff::
[2014-Jun-17 10:26:41] RDP (0): en1 af=2 (AF_INET)  addr=192.168.0.65 netmask=255.255.255.0
[2014-Jun-17 10:26:41] RDP (0): fw0 af=18  addr= netmask=
[2014-Jun-17 10:26:41] RDP (0): --- END INTERFACE LIST ---
[2014-Jun-17 10:26:41] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
[2014-Jun-17 10:26:41] RDP (0): client version: 8.0.24875
[2014-Jun-17 10:26:41] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
[2014-Jun-17 10:26:41] RDP (0): correlation id: 9f18df13-7c84-dc4b-a780-e6b77a280000
[2014-Jun-17 10:26:41] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
[2014-Jun-17 10:26:41] RDP (0): ------ END ACTIVE CONNECTION ------
[2014-Jun-17 11:44:15] RDP (0): *** Application terminated ***
[2014-Jun-18 09:51:37] RDP (0): *** Application terminated ***
[2014-Jun-19 12:00:19] RDP (0): *** Application terminated ***
[2014-Jun-19 12:15:32] RDP (0): *** Application terminated ***
[2014-Jun-19 12:16:21] RDP (0): *** Application terminated ***