Connection Timeout during Synchronous proxyc- 500 Connection timed out

Question

Hi ,
We are seeing the HTPP timeout issue in synchronous proxy. It says timeout aftr 250 secs
Error: -5
Version: 7200
Component: ICM
Date/Time: Thu Jul 28 15:38:10 2011 
Module: icxxthr.c
Line: 4295
Server: 
Error Tag: {-}
Detail: Connection to partner timed out after 240s
Kindly let me know the timingconstraints that need to be configured.
Thanks.....

Answer 1

Hi,
Increase the values (TIMEOUT AND PROCTIMEOUT, and keep_alive_timeout) as seen below example for the R/3 parameters (via SMICM):
icm/keep_alive_timeout
old value: <your_old_value>
new value: 900
You will also see the parameters where PROT=HTTP. Change the values here too similar to as seen below:
icm/server_port_0
old value: PROT=HTTP,PORT=<your_port>,HOST=<your_host>,TIMEOUT=<your_old_value>, PROCTIMEOUT=<your_old_value>
new value: PROT=HTTP,PORT=<your_port>,HOST=<your_host>,TIMEOUT=900,PROCTIMEOUT=900
icm/server_port_<n>
old value: PORT=<your_port_value>,PROT=HTTP
new value: PORT=<your_port_value>,PROT=HTTP,TIMEOUT=900,PROCTIMEOUT=900
You could also take a look into these notes:
#824554 - ICM and SAP Web Dispatcher Timeout Parameter
Afterwards, restart the system for the new values to take effect.
Regards,
Caio