Contact field buying role

Can anyone explain to me how to populate/use the field buying role for a contact, i can add it to the page layout but it is readonly and i cannot modify it to read/write
thanks

hi, thanks for the answers.
I'm configuring the contacts record type, i found a field "buying role" that the sales manager found usefull to register the buying role for that contact in the company, so i added it to the layout, but in the contact it shows as readonly and i cannot change it for a particular contact, so the question is, where do i change its value?
thanks

Similar Messages

Repeated Opp Contact with different Buying Role

My business need calls for an Opportunity to have the same Opportunity Contact with more than one Buying Role. For example, Opportunity ABC needs to have Joe Smith as the Architect and again as the Designer. With about a dozen Buying Role values and all combinations of role values possible, I don't want to define all the role combinations. As delivered, the application prevents a Contact from having more than one Buying Role on a given Opportunity.
I'm thinking about using a custom object with the Name field being an expression that concatenates Opportunity Name, Contact Name, and Buying Role. Is this possible? Reasonable?
Open to other ideas to meet the need.
Regards,
Jeff

Custom Objects tend to come up short. In this case, I originally wanted the Name to be the Contact's name. I've not found a way to make that happen and I can't expect the user to set it. On the related list display, I can choose to not display the Name and instead display the Contact name. Name is still required. I could fill it with a Function value such as Timestamp. For a related list you get the Add and New buttons. User's still don't get those straight. The display for Add is just too confusing for the user, so I tell them to always us New. Is there a way to remove Add?
SFDC has a data type known as Look-up which lets you construct links between objects without using an intermediate custom object. For example, you want to indicate the "Project Lead" contact on an Opportunity. That same person can also be listed as a Contact with a Buying Role, so the related list isn't sufficient. In CRMOD, a custom object is necessary. While this type of custom object is easy on the user, but an admin type of user needs to populate the CO. For the user to actually get to the, you need to click through the intermediate object. Plus, you still have the challenge of setting the Name field. The Name is the displayed hyper-link, so you need to have a logical value. Anybody have luck using a function to set the value? I'd like it to be the Contact's name.
Regards,
Jeff

How to auto-populate the Contact field from a Custom Object

Hi,
I am working on a project where the Contact record is the main focus. I have setup the Contact record as having a one-to-many relationship with CO4. From the Contact Details page I can click on the New button in the Related Record section for CO4 and the Contact from the Details page is auto-populated (which is what I want). I then enter the data into CO4 and click on Save so that the record is displayed in the Related Record section, and then I click into it so that I'm now on the CO4 Details page.
My page layout for CO4 has both Activities and Service Requests as related records, and the page layouts for both of these include the CO4 field and the Contact field. When I click on New for either of these record types, the CO4 field is populated from the previous record but the Contact is not. I realize this is because there is a one-to-many relationship between CO4 and the Activity/SR, but is there any way to also pull over the value in the Contact field?
I also tried this using CO1 which does have a many-to-many relationship (if I understand it correctly), but the Contact field is still not pulling over. Is there a way to make this happen?
Thanks!

This functionality is not available at this time. I would recommend that you submit a enhancement request to customer care.

Primary contact and contact field in activity

Hi all,
I am trying to create few contacts under an account and set one contact as primary contact.
Then i am trying to craete an activity for that account.In that Activity there are two fields "Contact" and "Primary Contact".But when I try to pick up a contact and save the Activity record I see that the primary contact is not updated properly.(which means the primary contact is different from the one I selected in the account detail page).
I also found that if the contact's primary account is not the account to which i am adding the activity then the contact name is not coming in the drop down to select for an activity.(in the "contact" and "primary contact" look up field of activity)
Is there some reason for this??or am trying to overlook something..
kindly help..
Thanks in advance,
Ashan.

Hello Ashan,
I tried the same thing, creating 2 Contacts under Account then making one primary, then created the activity and select the contact under Contact Look up and it successfully updated the primary contact field.
There seems to be a problem with your pod, Have you tried raising an SR with oracle regarding this?

Accessing the Contact field on a Content Area Programmatically

I'm implementing some functionality to email the owner of a content area when a new document is submitted for
approval.
I have not trouble accessing and manipulating the content areas, folders, regions and items programmatically,
but when I get to the simple bit of looking up the contact for a content area to send the email I can't find the contact
property in any view, all of my WWSBR_% views MAILTO_DISPLAY_NAME values are '0'.
Does anyone have any idea how to access this Contact field (from Edit Folder -> Optional Properties tab) from PL/SQL
(or Java for that matter) either through a view, table or API call?
Regards,
Rob Paterson

Hi Robert,
Ur statement states that
"I have no trouble accessing and manipulating the content areas, folders, regions and items programmatically"
Can u throw some light on the same by possibly sending some codes to achieve the same.Our requirements are as under:-
1)When the content area is added with various privileges to a particular users page he needs to click on edit in order to add Item/folder or manage the same.Is it possible to show(either by customizing or programatically) the same links by doing away with the edit link and directly displaying the privileges(i.e. add item,folder properties) when he logs in.
2)As the situation stands now when a document is uploaded for approval only Portal30 can approve the same though the relevant privileges have been provided for various users.The icon for approval doesnt appear when the content area is added as a portlet.The only way of approval seems to be for portal30 to log in and navigate to the particular content area and click on the same.The items awaiting approval appear with a approve icon wherein he can approve the same.But the same fail to appear when published as a portlet.
Our project is under tight schedule so any help would be a gr8 help.
Thanks in advance.
Regds.
Kiran.

Sony Ericsson's limits in Contact fields

I just purchased a Sony Ericsson z610i and have synced my calendar and contacts. I found one big disappointment with my contacts, but perhaps I'm missing something. If I have a 2nd line in the "street address" field in my Apple Address Book, or if my street address is too long, it gets "cut" in the SE phone. Is that a limitation to the contact fields in SE? No 2nd line allowed? Only so many characters in the street address? Obviously, partial addresses are worthless.

Hi,
I have a SE z710i. I am having some issues as well.
I was wondering if you have problems syncing contacts which don't have a first or last name, but do have a company name.
Once I look through my phone on these contacts, I see "No name" as the listing.
Is there a way get the phone to display the company, in these cases?
Any help appreciated.

Pre populate the Primary contact field on Activity when created from an opp

Is there a way to auto populate the Primary contact field when a task is created from an opportunity with a primary contact? Can it be done thru a custom weblink? I think Bob B. may have had some weblink documentation?

There are a couple of options to solve this issue. One option would be to use a post-default to set the value. This option would allow you the ability to use logic to determine whether it is populated or not. The other option would be to use a custom weblink that populates the value, but I don't know that you would be able to use logic in the weblink option. I have docs on these options, so you can contact me via email and I send you what I have.
Good luck,
Thom

ADD CONTACT FIELD

HI EXPERTS,
We want to add a button or field when creating a contact with transaction BCT0. Anybody knows a User Exit related to this?
Thanks in advance
Nicolas
SAP-ISU CS

Enhance-ment
Business partner contact ECSCC001
Function Group
XBPT1
Screen
0100
Function Module
PBO EXIT_SAPLBPT1_003
PAI EXIT_SAPLBPT1_004
PAI EXIT_SAPLBPT1_005
Customer-specific contact fields are to be added into CI includes CI_BCONT.
Regards,
Siva Bontha
Edited by: Siva Bontha on Nov 12, 2009 3:24 PM

Contact field in outlook access

how to write code for adding contacts field in a GUI(graphical user interface) like outlook web access. Can anyone guide me...Thanks in advance

Hi Suresh,
The following is what I got from documentation of BAPI_CUSTOMER_CREATEFROMDATA1.
One person to be created as a customer:
With the entered personal data, addresses of type 1 (company address), type 2 (address for a person/private address of a contact person), and type 3 (contact partner address) are created simultaneously in Central Address Management (CAM).
If the "Allow Consumer Maintenance" indicator is set, then a consumer is created in SAP R/3. (See also: import parameter PI_CONSUMEREN ).
(a) No consumers to be created:
The entered personal data has a direct influence on the master data, company code data and <b>contact person data. One contact partner record is created for the customer in question.</b> All the master data, company code data, sales area data, tax code data, and reminder data that is not entered is adopted from a reference customer and from the sales area data (sales organization, distribution channel and division - import parameter PI_COPYREFERENCE).
I'm not sure what they are implying. But I think there is some way where the contact person is assigned.
What do you think?
Regards,
Eddie.

Webform Customer Contact field only adds email

Hi,
Our customers enter their information via a webform which automatically adds them to our CRM and creates a new case. Yay! Great and easy function.
Here's the thing though, the customer also enters their Cell Phone as a mandatory field in our webform, however the record is not entered into the customer contact field and only their email address is added.
Can anyone help?

Hey there,
At a guess you made a custom field for the cell phone number which will only go into the case. In the form builder you should select and use the cell phone number field, not a custom field. This will then go into the CRM entry.
If you feel you have done that you need to ensure you have not renamed the input field name paramater as it needs to he the same as what it spits out in the system so it knows where to store it.
If that is ok then it could be that you have changed the ID etc or changed the form to break the javascript of the form so people are leaving it blank and the script to run it is not working.

How can you trim the contact field value without cloudconnector?

How can you trim the contact field value without cloudconnector?

You can add your contacts to segments, while right-clicking on the criteria you have added in segments, you will see the option for Merge, Intersect & Trim.
See the attached URL, it might help you .
Merge, Intersect, Trim

ActiveSync Outlook to iPhone contacts field mappings

With the iPhone 2.0 release, is the mapping of the contact fields between Outlook and iPhone when using over-the-air ActiveSync published anywhere?
It feels to me that the mappings are different for over-the-air ActiveSync versus in the old way of syncing via iTunes.
For example, I can not find any "Other Phone" field any longer on the iPhone. The iPhone 1.x releases had this field.

Here is what we have found through testing. The following lists the names displayed in Outlook 2007 and the corresponding name on the iPhone running 2.0.1. We did not find that any fields from Outoll overwrote any other field on the iPhone, even though the field might have a duplicate name, like "work" and "home". In the case of the Home and Home 2 numbers in Outlook, we ended up with two (2) "home" entries on the iPhone. If there is only a "-" under iPhone it is because it did not sync:
Outlook iPhone
========= =========
Assistant assistant
Business work
Business 2 work
Business Fax work fax
Call Back -
Car car
Company company main
Home home
Home 2 home
Home Fax home fax
ISDN -
Mobile mobile
Other -
Other Fax -
Pager pager
Primary -
Radio radio
Telex -
TTY/TDD -

SIP/2.0 400 Bad Request - 'Malformed/Missing Contact field'

I set up a trunk between Avaya and CUCM but when I call from Avaya to PSTN a receive the error "SIP/2.0 400 Bad Request - 'Malformed/Missing Contact field' (what does it mean????)
This is my scenario:
Avaya (SIP) -> CUCM -> (SIP) Voice Gateway
This the log extract from the CUCM:
INVITE sip:[email protected] SIP/2.0
From: "Test<Australia>" <sip:[email protected]>;tag=066f4f88a5ae31ddb84f9871ca00
To: sip:[email protected]
Call-ID: 066f4f88a5ae31deb84f9871ca00
CSeq: 1 INVITE
Max-Forwards: 71
Route: <sip:172.30.3.252;lr;phase=terminating;transport=tcp>
Record-Route: <sip:172.32.201.208;lr;transport=tcp>
Via: SIP/2.0/TCP 172.32.201.208;branch=z9hG4bK066f4f88a5ae31dfb84f9871ca00
User-Agent: Avaya CM/R015x.02.1.016.4
Supported: timer, replaces, join, histinfo, 100rel
Allow: INVITE, CANCEL, BYE, ACK, PRACK, SUBSCRIBE, NOTIFY, REFER, OPTIONS, INFO, PUBLISH
Contact: "Test<Australia>" <sip:[email protected];transport=tcp>
Session-Expires: 1200;refresher=uac
Min-SE: 1200
P-Asserted-Identity: "Test<Australia>" <sip:[email protected]>
Content-Type: application/sdp
History-Info: <sip:[email protected]>;index=1
History-Info: "435" <sip:[email protected]>;index=1.1
Alert-Info: <cid:[email protected]>;avaya-cm-alert-type=internal
Content-Length: 252
v=0
o=- 1 1 IN IP4 172.32.201.208
s=-
c=IN IP4 172.32.201.203
b=AS:64
t=0 0
m=audio 52284 RTP/AVP 18 0 8 101
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=yes
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:101 telephone-event/8000
a=ptime:30
INVITE sip:[email protected] SIP/2.0
From: "Test<Australia>" <sip:[email protected]>;tag=066f4f88a5ae31ddb84f9871ca00
To: sip:[email protected]
Call-ID: 066f4f88a5ae31deb84f9871ca00
CSeq: 2 INVITE
Max-Forwards: 71
Route: <sip:172.30.3.252;lr;phase=terminating;transport=tcp>
Record-Route: <sip:172.32.201.208;lr;transport=tcp>
Via: SIP/2.0/TCP 172.32.201.208;branch=z9hG4bK8066f4f88a5ae31e0b84f9871ca00
User-Agent: Avaya CM/R015x.02.1.016.4
Supported: timer, replaces, join, histinfo, 100rel
Allow: INVITE, CANCEL, BYE, ACK, PRACK, SUBSCRIBE, NOTIFY, REFER, OPTIONS, INFO, PUBLISH
Contact: "Test<Australia>" <sip:[email protected];transport=tcp>
Session-Expires: 1800;refresher=uac
Min-SE: 1800
P-Asserted-Identity: "Test<Australia>" <sip:[email protected]>
Content-Type: application/sdp
History-Info: <sip:[email protected]>;index=1
History-Info: "435" <sip:[email protected]>;index=1.1
Alert-Info: <cid:[email protected]>;avaya-cm-alert-type=internal
Content-Length: 252
v=0
o=- 1 1 IN IP4 172.32.201.208
s=-
c=IN IP4 172.32.201.203
b=AS:64
t=0 0
m=audio 52284 RTP/AVP 18 0 8 101
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=yes
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:101 telephone-event/8000
a=ptime:30
SIP/2.0 100 Trying
Via: SIP/2.0/TCP 172.32.201.208;branch=z9hG4bK8066f4f88a5ae31e0b84f9871ca00
From: "Test<Australia>" <sip:[email protected]>;tag=066f4f88a5ae31ddb84f9871ca00
To: sip:[email protected]
Date: Fri, 08 Nov 2013 05:17:49 GMT
Call-ID: 066f4f88a5ae31deb84f9871ca00
CSeq: 2 INVITE
Allow-Events: presence
Content-Length: 0
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/TCP 172.30.3.252:5060;branch=z9hG4bK26a5845ec88e6
From: "Test<Australia>" <sip:[email protected]>;tag=286974~3b2f3ffb-a349-4309-b2d9-a3867e731109-17833990
To: <sip:[email protected]>
Date: Fri, 08 Nov 2013 05:17:49 GMT
Call-ID: [email protected]
Supported: timer,resource-priority,replaces
Min-SE: 1800
User-Agent: Cisco-CUCM9.1
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 101 INVITE
Expires: 180
Allow-Events: presence
Supported: X-cisco-srtp-fallback
Supported: Geolocation
Cisco-Guid: 0447840768-0000065536-0000006291-4228062892
Session-Expires: 1800
P-Asserted-Identity: "Test<Australia>" <sip:[email protected]>
Remote-Party-ID: "Test<Australia>" <sip:[email protected]>;party=calling;screen=yes;privacy=off
Contact: <sip:[email protected]:5060;transport=tcp>" <sip:[email protected];transport=tcp>
Max-Forwards: 70
Content-Type: application/sdp
Content-Length: 214
v=0
o=CiscoSystemsCCM-SIP 286974 1 IN IP4 172.30.3.252
s=SIP Call
c=IN IP4 172.30.3.254
t=0 0
m=audio 24336 RTP/AVP 8 101
a=rtpmap:8 PCMA/8000
a=ptime:20
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
SIP/2.0 400 Bad Request - 'Malformed/Missing Contact field'
Via: SIP/2.0/TCP 172.30.3.252:5060;branch=z9hG4bK26a5845ec88e6
From: "Test<Australia>" <sip:[email protected]>;tag=286974~3b2f3ffb-a349-4309-b2d9-a3867e731109-17833990
To: <sip:[email protected]>;tag=C88DE7C0-313
Call-ID: [email protected]
CSeq: 101 INVITE
Reason: Q.850;cause=100
Content-Length: 0
ACK sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/TCP 172.30.3.252:5060;branch=z9hG4bK26a5845ec88e6
From: "Test<Australia>" <sip:[email protected]>;tag=286974~3b2f3ffb-a349-4309-b2d9-a3867e731109-17833990
To: <sip:[email protected]>;tag=C88DE7C0-313
Date: Fri, 08 Nov 2013 05:17:49 GMT
Call-ID: [email protected]
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: presence
Content-Length: 0
SIP/2.0 500 Internal Server Error
Via: SIP/2.0/TCP 172.32.201.208;branch=z9hG4bK8066f4f88a5ae31e0b84f9871ca00
From: "Test<Australia>" <sip:[email protected]>;tag=066f4f88a5ae31ddb84f9871ca00
To: sip:[email protected];tag=286973~3b2f3ffb-a349-4309-b2d9-a3867e731109-17833987
Date: Fri, 08 Nov 2013 05:17:49 GMT
Call-ID: 066f4f88a5ae31deb84f9871ca00
CSeq: 2 INVITE
Allow-Events: presence
Reason: Q.850;cause=100
Content-Length: 0
ACK sip:[email protected] SIP/2.0
From: "Test<Australia>" <sip:[email protected]>;tag=066f4f88a5ae31ddb84f9871ca00
To: sip:[email protected];tag=286973~3b2f3ffb-a349-4309-b2d9-a3867e731109-17833987
Call-ID: 066f4f88a5ae31deb84f9871ca00
Via: SIP/2.0/TCP 172.32.201.208;branch=z9hG4bK8066f4f88a5ae31e0b84f9871ca00
CSeq: 2 ACK
Max-Forwards: 70
Route: <sip:172.30.3.252;lr;phase=terminating;transport=tcp>
User-Agent: Avaya CM/R015x.02.1.016.4
Content-Length: 0

you are sending From:
Contact: "
,as the contact, towards your SIP voice gateway. I dont know where that comes from but 092004131 is definitely not a Melbourne number (strip the 0 off).
There is a contact in there twice, with two IP addresses, the original one from avaya is:
sip:[email protected]
check this post out.
https://supportforums.cisco.com/message/3810453#3810453
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Where is the Nickname contact field stored in Outl...

On the N80 you can add a nickname field to a contact which is used by the voice control system instead of the full name.
If i syncronise then view all the contact fields in Outlook, I can't find a nickname field.
Where is it stored?
The same applies to the contact group info.
My reason for asking is it would be much easier to edit this info on a pc.
Nick
Phone List: (in order of appearance)
Nokia 101 (remember them?), Ericsson 388, Nokia 7110, Ericsson t39, Sony Ericsson p800, Nokia N80, HTC TYTNII, HTC HD2, Nokia Lumia 920

It's under the details tab when you open the contact.
Groups options will be under the main tab, at bottom called categoriesMessage Edited by getsurfers on 18-Oct-2006
09:26 PM
Orange Handsets : Nokia 51 > NK702 (6130) > 6210 > 6310i (silver)> 7210i > 6230 > 6230i (silver) > N80 (silver) > N95-1
T-Mobile: N96

Cisco Jabber for Mac - Directory Lookup and Contact Fields

Hello,
After having issues myself with Cisco Jabber for Mac 9.2 specifically with Active Directory lookups not working, or contact information not populating (and therefore not being able to call users from the contact list as no telephone information exists) I am including a sample jabber-config.xml file that works for me.
Please note: there are many different ways to configure this. What I will be showing is the method that works for me and my deployment, which is pretty standard.
As always and as a disclaimer, once again, this is what has worked for my deployment scenario. Always keep backups of your configuration files, and always be mindful of anything you have configured already, especially in the jabber-config.xml file.
Background
My deployment is based on CUCM 9, with 1 publisher and 2 subscribers. I also have a CUCM IM & Presence 9.0 server. This assumes that you have already configured your deployment and Jabber is functioning already, albeit with the aforementioned issues.
As for Active Directory, my deployment will be based on Windows 2008 R2 Domain Controllers running in native 2008 mode. For this example, we will be searching directly against one of the DCs with a Global Catalogue role. Please be aware that in large deployments you will have to plan accordingly with regards to lookup traffic from Jabber clients to the DCs.
Also, as of Cisco Jabber for Mac 9, the client no longer can search via the CUCM internal directory (which may be made of local end users, Active Directory synced users, or a mix of both) and this must be done via a LDAP mechanism.
Scenario
In this deployment scenario, Cisco Jabber for Windows is working properly - you can search and add people from Active Directory, and contacts in your contact list have all the appropriate fields populated from Active Directory. However, when trying the same with Jabber for Mac, Jabber for iPhone or Jabber for iPad you notice that you cannot perform a directory lookup, and if you add people directly (for example, [email protected]) the user only has the IM field populated. No telephone, email or additional information is displayed.
Solution
Whereas Cisco Jabber for Windows uses the EDI mechanism (native Windows), whereby when running from a computer that is on the domain (or in the event that you are search for contacts in another Active Directory domain where a domain trust exists) , Jabber for Mac / iPhone / iPad uses the BDI mechanism.
In this case, you will need to provision a jabber-config.xml file that you will upload to your TFTP server (or Publisher) that will be "downloaded" by your Jabber for Mac client and also used by the iPhone and iPad client. You can configure many options in the jabber-config.xml file, but for this example we will place just the information that we need to order for these clients to request and display Active Directory information.
Please note that the configuration may vary depending on your deployment, but at the very least we will be:
- Configuring a DC where we will perform the lookup.
- Configure credentials that will be used to perform the lookup. This will be an Active Directory account that has read rights on the Active Directory domain. Please note that these credentials are saved in plain text in the file, so ensure that the account that you will be using is not privileged.
- Configure the server port that we will be using to perform the lookup.
- Configure the Search Base. This is basically where we want the directory lookup to happen. You can either choose for this lookup to start at the "base" of the domain (and therefore the search will iterate through all the user accounts and and OUs below the root base) or define a specific OU where you want to search.
Caution!
- There is a current limitation with Cisco Jabber for Mac whereby you can only have 1 search base configured. Please keep this in mind if, like me, you have multiple OUs (like an OU for each company in your organization) and under these OUs you have sub OUs as a user account container.
- If using the top level search base, unless you specify a filter, you will potentially be able to search for all user accounts in the domain. You will need to configure the <BDIBaseFilter> parameter if you want to fine tune your search ability.
Steps
These are the steps I have followed. Other steps or considerations may vary.
- Log in to your TFTP server and download the jabber-config.xml file and keep it as a backup. If you are already using the jabber-config.xml file for other purposes, do not worry - you can add your BDI information parameters inside.
- Remove the jabber-config.xml file
- Edit the jabber-config.xml file and configure thus:
<?xml version="1.0" encoding="UTF-8"?>
<config version="1.0">
    <Directory>
        <DirectoryServerType>BDI</DirectoryServerType>
        <BDILDAPServerType>AD</BDILDAPServerType>
        <BDIPrimaryServerName>DOMAIN CONTROLLER IP ADDRESS</BDIPrimaryServerName>
        <BDIPresenceDomain>YOUR PRESENCE DOMAIN</BDIPresenceDomain>
        <BDIServerPort1>3268</BDIServerPort1>
        <BDISearchBase1>YOUR SEARCH BASE</BDISearchBase1>
       <BDIConnectionUsername>[email protected]</BDIConnectionUsername>
        <BDIConnectionPassword>PASSWORD</BDIConnectionPassword>
        <BDIEnableTLS>0</BDIEnableTLS>
   </Directory>
</config>
For example, let´s assume the following:
- Domain controller IP address is 10.1.1.2 .
- Your presence domain is test.local .
- Your search base will be test.local using the top level of the domain.
- Your username with which you will be doing your searches is called walt . Usually you can either identify walt as test.local\walt or [email protected] . It is always best, in these sort of scenarios, to use the UPN convention so we will be configuring a [email protected] .
- The password is the Active Directory password for the account walt .
- I have disabled TLS in my case. There are issues with the Jabber for Mac client when using other security methods.
<?xml version="1.0" encoding="UTF-8"?>
<config version="1.0">
    <Directory>
        <DirectoryServerType>BDI</DirectoryServerType>
        <BDILDAPServerType>AD</BDILDAPServerType>
        <BDIPrimaryServerName>10.1.1.2</BDIPrimaryServerName>
        <BDIPresenceDomain>test.local</BDIPresenceDomain>
        <BDIServerPort1>3268</BDIServerPort1>
        <BDISearchBase1>DC=test,DC=local</BDISearchBase1>
       <BDIConnectionUsername>[email protected]</BDIConnectionUsername>
        <BDIConnectionPassword>walt01!</BDIConnectionPassword>
        <BDIEnableTLS>0</BDIEnableTLS>
   </Directory>
</config>
One you have configured the jabber-config.xml file, you will now need to upload it to you TFTP server. Once uploaded, you will need to restart the Cisco TFTP service. Again, my TFTP server is on my CUCM publisher, so:
- I go to Cisco Unified OS Administration on my Publisher server, TFTP File Management and I upload jabber-config.xml to / directory
- I then go to Cisco Unified Serviceability on my Publisher server, I locate the Cisco TFTP service and I restart the service
Once this is done, you can figure up your Jabber for Mac client. As a test, on your Mac (using Terminal) go to:
/Users/username/Library/Application Support/Cisco/Unified Communications/Jabber/Config
In here you will see several files, but what we want to see is jabber-config.xml . As soon as you start the Jabber for Mac client and log in, the jabber-config.xml file will download from your TFTP server and get saved here. When you see it appear, just type in your terminal window more jabber-config.xml and make sure that the output is the same as the xml file you created.
From there, try doing directory search. If you have previously added contacts and they still lack attribute information, you will need to remove them (sometimes it will not refresh properly) and add them again from the directory.
I will be updating this guide and ammending anything that is incorrect, but this is meant to be a quick checklist and steps to get this, at least in the most very basic version, up and running for Jabber for Mac.

Hello,
Thanks for this post! It works, I can do lookup and also I can add found contact to contact list and get information about contact from LDAP.
One more question: - I can't get all information about contact. I don't get e.c mobile phone number and more others attributes. I have tried to expand your file as follows:
<?xml version="1.0" encoding="UTF-8"?>
<config version="1.0">
<Directory>
<DirectoryServerType>BDI</DirectoryServerType>
<BDILDAPServerType>AD</BDILDAPServerType>
<BDIPrimaryServerName>IP of AD</BDIPrimaryServerName>
<BDIPresenceDomain>Presence Domain</BDIPresenceDomain>
<BDIServerPort1>3268</BDIServerPort1>
<BDISearchBase1> Search Base</BDISearchBase1>
<BDIConnectionUsername>User</BDIConnectionUsername>
<BDIConnectionPassword>Password</BDIConnectionPassword>
<BDIEnableTLS>0</BDIEnableTLS>
       <BDISipUri>msRTCSIP-PrimaryUserAddress</BDISipUri>
       <BDIPhotoSource>thumbnailPhoto</BDIPhotoSource>
       <BDIBusinessPhone>telephoneNumber</BDIBusinessPhone>
       <BDIMobilePhone>mobile</BDIMobilePhone>
       <BDIHomePhone>homePhone</BDIHomePhone>
       <BDIOtherPhone>otherTelephone</BDIOtherPhone>
       <BDITitle>title</BDITitle>
       <BDICompanyName>company</BDICompanyName>
<BDILocation>co</BDILocation>
<BDIPostalCode>postalCode</BDIPostalCode>
       <BDICity>l</BDICity>
       <BDIState>st</BDIState>
       <BDIStreetAddress>streetAddress</BDIStreetAddress>
</Directory>
</config>
But it didn't help.
When I capture lookup via Wireshark, I can see that Jabbers sends search request with bunch of attributes, but from LDAP answer contains only 8 attributes. (see attached screenshots)

Contact field buying role

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