Contact Role in Customer Master
I have assigned following roles to the 'Customer Contact' in Customer Master. Could someone help me what all the notifications customer contact will get from OM/any other module if he has this role assigned? Or does it depend on how OM implementation/customization client has?
Contact Role = Shipping Notification
I also wondered about Contact Role = Acknowledgement. I found few customizations to send 'SOA' and 'Delay shipment' emails to contact with this role. I wonder what are the standard email notifications will be sent by Oracle.
Thanks
Hi,
As part of standard functionality, based on the contact role I don't think any notification will be triggered, it depends on the customizations.
Regards,
Sridhar
Similar Messages
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Error Message AM057 while deleting contact person in customer master
Hi,
Recently, our company consolidated the SAP platforms for two regions and it is single instance now. The data is migrated to the new system by SLO. After this we are facing an issue while deleting the contact person in customer master. When we select the contact person and delete, we get a message saying "Specify a valid person use (PERSON_REFERENCE)". When we press enter, another entry (above the intended entry) gets deleted.
The performance assistant shows nothing but message no. AM057.
Based on the couple of OSS notes I have searched, I checked the table ADRVP entries and found two entries for that contact person. Both entries have the client number appearing in the field APPL_KEY.
The first record is having old client number and the second record is having the new client number. I presume, we are seeing two records because the data was migrated by SLO. But what is confusing is, both are having same addr.no. and marked as X for Owner (Flag: Adress owner object reference).
Data in table ADRVP looks as under.
Cl. Person Seq. No. Table Field Application table key pers.addr. Key Addr. no. Owner
300 0200591046 1 KNVK PRSNR 2000000093060 BP 0200026699 X
300 0200591046 45333695 KNVK PRSNR 3000007093060 BP 0200026699 X
Can there be more than one entry with same addr. no. in table ADRVP for the same person number? Can someone share what is wrong with deleting the contact person in customer master?
Thanks,
BalajiBalaji Srinivasan wrote:
Based on the couple of OSS notes I have searched,
You should share the OSS note which you got from market place.
Have you checked this note Note 445825 - Error message AM057 when deleting a contact person ?
It has the reason and solution. -
Mobile no of contact person in customer master
Hi.
I am entering mobile no of contact person in customer master but I am not able to find where it is stored in database. Actually i got telephone no of contact person in table KNVK. but mobile no is not there. Please tell me.
Thanks.hi Puru,
If you create a customer through tcode XD01
the following fields are available for storing telephone numbers in table ZA1_D0100
-- TEL_NUMBER - Telephone number
-- MOB_NUMBER - Mobile number ( First telephone number )
Good Luck and thanks
AK -
How to change Number range to Contact Person in Customer Master Record
Dear all,
We are maintaining contact person details under contact person tab in customer master record.
Currently contact person is being created using VAP1 transaction.
Can we automate this contact person creation by entering the data in contact person itself?
and where can we change the number range of contact person.
I have searched a lot to find the solution for this. Please help me to resolve this issue. Your suggestions will be highly appreciated.
Best regards
VenkatHi Venkat,
To your first question: "Can we automate this contact person creation by entering the data in contact person itself?"
Yes, you can enter the contact person directly in the customer master in the contact person tab. A number is generated automatically.
To your second question, go to transaction SNUM, and there use object "PARTNER". Here you can configure number range for contact persons.
Hope this helps,
Regards
Nikhilesh -
Contact Person in Customer Master to be linked to Partner function CP
hi,
My business scenario is that along with the address of the ship to party,the concerned persons name is also printed on the OR ,Deliver note and billing document.These names are changing alwayz,
Can some one tell me how can i link the contact persons in the customer master to the Partner function CP.Also i need to maintained multiple contact persons which can be then choosen at the SO level.
Kindly advise if there is some field in the sales order,which can be usd for the same(header level) and thereby the requirement be met.
In case u need to send a mail, kindly send on [email protected]
ThanksHello Priyanka,
(1) go to: Sales and Distribution > Basic Functions > Partner Determination > Set Up Partner Determination > Set Up Partner Determination for Customer Master > Partner Functions
Check whether the CP partner function exists or not. "CP" is SAP standard delivered Partner Function and must be there.
(2) go to: Sales and Distribution > Basic Functions > Partner Determination > Set Up Partner Determination > Set Up Partner Determination for Customer Master > Partner Determination Procedures
Check whether this partner function is included in your Customer Master Partner Determination Procedure for Sold-To Party or what ever account group you want.
(3) Now go to your Customer Master Record and create a Contact Person Record and save it.
(4) then go to Customer Master Record > Sales Area Data > Partner Functions tab and select the drop down list on Partner Fucntion to enter CP and select the drop down list for Customer Number and press enter then it should list your Contact Person Number then select it and save it.
(5) To flow this CP into Sales Order Make sure that the Sales Document Header Partner Determination Procedure has this partner function included.
Follow this path: go to: Sales and Distribution > Basic Functions > Partner Determination > Set Up Partner Determination > Set Up Partner Determination for Sales Document Header > Partner Determination Procedures
Thanks and please reward points if helpful.
Sree. -
Automatic Creation of BP(Credit Management Role) from Customer Master
We have done the required config for this. But the Business Partner is not getting created automatically when the customer is created. Rather, we have to run the synchronization cockpit. Is this the normal way (schedule a background job for Synchronization cockpit) or am I missing a step ?
Hi
Cross-Application Components Master Data Synchronization Synchronization Control
Synchronization Control Synchronization Objects
Cross-Application Components Master Data Synchronization Synchronization Control
Synchronization Control Activate Synchronization Options
Try these customization steps for the solution
Regards
Sridhara Rao D -
Creation of partner roles for customer master
Hello,
when I try to create one or more partner roles while creating a customer with IDOC DEBMAS basic type DEBMAS06 I get the error message:
No customer ID found for partner .
The required fields PARVW and KUNN2 are filled with valid values.
Can anybody help ?
Regards
AlexHi Alex,
Could you specify what error message you are getting?
Thanks!
Rudra -
Deleting a Contact on Customer Master with that Contact on Open Sale Orders
Our current SAP system ECC 6.0 allows a user to delete a Contact from the Customer Master where that Contact is also on Open Sales Orders.
Then when our create delivery job runs, it abends saying Contact record not found.
How is this normally handled ? Are users not suppose to delete Contacts from the Customer Master if they are attached to an Sales Order ? Is there some config to turn on in SAP that checks for Open Sales Orders before deleting a Contact in the Customer Master ? Do I code this check in User Exit on the Save in the Customer Master and not let user delete the Contact if it's attached to Open Sales orders ?
Would appreciate any help on this.
Thanks,
DavidHi David,
Try this user exit.
RFDRRANZ User exits: Accounts Receivable Information System
Regards,
Vijay -
How to synchronise contact person data from customer master to Bus partner.
Can someone please explain how we can synchronize contact persons from customer master to business partner data.
Are existing contact persons of customer are automatically created as Business partners(persons) when we do the synch.
Can MDS_LOAD_COCKPIT be used for this purpose.
I have some existing customers whose contact persons data is not already reflected in BP. How can I do that.
Please help.
Thanks-DonnyHi,
I think the BP data will change with the changes in the critical fields of the customer master. Try chaning certain fields in the customers where you want the data to be updated. Hope that will work. Other wise you need to look out to do a mass update on the BP.
Best Regards,
Jagadeesh
Edited by: Jagadeesh G Chary on Feb 1, 2012 7:34 AM -
List Customer master Filelds (URGENT)
Dear All,
Can you Please provide the list of Customer master fields in one Place.
Please Do the Needful (IT IS URGENT)
Regards,
VinayHi
Do the following.
Go to SE11 and put below tables one by one
KNA1 General Data in Customer Master
KNA1VV Customer Master View KNA1 KNVV
KNAS Customer master (VAT registration numbers
KNAT Customer Master Record (Tax Groupings)
KNB1 Customer Master (Company Code)
KNB4 Customer Payment History
KNB4_AEDAT BW FI: KNB4 Extraction using AEDAT
KNB5 Customer master (dunning data)
KNBK Customer Master (Bank Details)
KNBW Customer master record (withholding tax ty
KNC1 Customer master (transaction figures)
KNC1_AEDAT BW FI: KNC1 Extraction using AEDAT
KNC3 Customer master (special G/L transaction f
KNC3_AEDAT BW FI: KNC3 Extraction usign AEDAT
KNEA Assign Bank Details and Payment Methods to
KNEX Customer Master: Legal Control - Sanctione
KNKA Customer master credit management: Central
KNKA_AEDAT BW FI: KNKA Extraction using AEDAT
KNKK Customer master credit management: Control
KNKKF1 Credit Management: FI Status Data
KNKKF2 Credit Management: Open Items by Days in A
KNKKF2 Credit Management: Open Items by Days in
KNKK_AEDAT BW FI: KNKK Extraction usign AEDAT
KNKO Assignment of Cost Est. Number to Config.
KNMT Customer-Material Info Record Data Table
KNMTK Customer-Material Info Record Header Tabl
KNMT_REF Test - Search Help for KNMT
KNOB Assignment of Cost Est. Number to Config.
KNVA Customer Master Loading Points
KNVD Customer master record sales request form
KNVH Customer Hierarchies
KNVI Customer Master Tax Indicator
KNVK Customer Master Contact Partner
KNVL Customer Master Licenses
KNVP Customer Master Partner Functions
KNVS Customer Master Shipping Data
KNVT Customer Master Record Texts for Sales
KNVV Customer Master Sales Data
KNZA Permitted Alternative Payer
You will get all the needed fields.
Hope this helps. reward if helpful
kind regards
sandeep -
CUSTOMER MASTER SCREEN RELATED TABLES..
HI
I WANT TO KNOW ABT ALL THE TBALES RELATED TO CUSTOMER MASTER (XD01 )APPLICATION.. WHEN EVER WE CREATE A CUSTOMER THROGH THIS SCREEN THAT DATA WILL STORE INTO SOME TABLES.. WHAT ARE THOSE TABLES..(FOR EXAMPLE: KNA1 ,ect..) like this.. what are the other tables...
thanks
babuKNA1 General Data in Customer Master
KNAS Customer master (VAT registration numbers
KNAT Customer Master Record (Tax Groupings)
KNB1 Customer Master (Company Code)
KNB4 Customer Payment History
KNB5 Customer master (dunning data)
KNBK Customer Master (Bank Details)
KNBW Customer master record (withholding tax ty
KNC1 Customer master (transaction figures)
KNC3 Customer master (special G/L transaction f
KNEA Assign Bank Details and Payment Methods to
KNEX Customer Master: Legal Control - Sanctione
KNKA Customer master credit management: Central
KNKK Customer master credit management: Control
KNKKF1 Credit Management: FI Status Data
KNKKF2 Credit Management: Open Items by Days in A
KNKO Assignment of Cost Est. Number to Config.
KNMT Customer-Material Info Record Data Table
KNMTK Customer-Material Info Record Header Table
KNOB Assignment of Cost Est. Number to Config.
KNVA Customer Master Unloading Points
KNVD Customer master record sales request form
KNVH Customer Hierarchies
KNVI Customer Master Tax Indicator
KNVK Customer Master Contact Partner
KNVL Customer Master Licenses
KNVP Customer Master Partner Functions
KNVS Customer Master Shipping Data
KNVT Customer Master Record Texts for Sales
KNVV Customer Master Sales Data
KNZA Permitted Alternative Payer -
Error during create CR for MDGC "Enter a relevant role for creation of customer master data"
Hello Experts,
I am unable to create a Customer CR in 'MDG 6.1 Customer UI' , the UI throws an error saying "Enter a relevant role for creation of customer master data".It looks like it is expecting me to mention the BP role ( like FLCU01 Customer or FLCU00 FI Customer ) , but I don't see that BP role section in the Customer UI to mention .
While creating the vendor CR , I am able to enter the BP role ( like FLVN01 vendor or FLVN00 FI Vendor ) in the UI BP Role section.
Following are the UI's for Customer and Vendor
Customers BS_OVP_BP: BS_OVP_CU > OVP: BS_CU_OVP - I do not see BP role section here.
Vendors BS_OVP_BP: BS_OVP_SP > OVP: BS_SP_OVP - This is working fine , I see BP role section here.
Please advice what I am missing here , what should I do for the successful CR creation . Should I change the UI for Customers or do I need to do anything in CVI configuration.
Thanks,Hi Abdullah,
You were right in the first place the UIBB is missing , the UIBB 'Role' was present in the 'Search Customer' page but not available in the 'Create Customer CR' page , so I created the 'Role' UIBB again and was able to create the CR now . Not sure how it got deleted in the first place , is there any options where we reset the UI screen to the default initial configuration
But after approving the CR , only the Business Partner BP is getting created and the Customer is not getting created . Not sure what might be the issue now. Is there any config that tells to automatically create customer when BP is created. I was able to create Vendor using the create Vendor CR before.
Thanks -
FM to upload Customer master Contact details.......
Hello frndz,
Is there any FM to upload Customer master Contact details.......
regards,
ajit.Hi Ajit,
To upload the customer master contact details ,
use the FM BAPI_PARTNEREMPLOYEE_CREATE.
And to update the already created contact details,
use the FM BAPI_ADDRESSCONTPART_CHANGE .
also see link.
Help with function mocule BAPI_ADDRESSCONTPART_CHANGE
Thanks,
Kanishak
Do contact if any more quiries -
Can an contact person be independent of a customer master
Hi,
I need to create a contact person that will be used by multiple customer masters. Is it possible to set up an independent customer master and then reference it within the partner funcitons of an e.g. sold-to?
Regards,
GaryHi,
You can create a contact person using the transaction code VAP1. This contact person can be assigned in the partner tab of customer master, you can assign it where ever you want.
Path: Logistics-->Sales and Distribution -->Master data ---> Business Partner --> Contact Person --Create contact person.
Hope this will help you.
Venkat Cheedalla -
Customer Master tab page "Contact Person"
Dear All
In the custome master general Data the * contact person tab page * is not appearing, How to make it appears the tab page
contact person, since we need to add the contact person name for that customer.
Please give me the soluation, its very urgent.
Thanks in advance for your answer.Dear Friend,
This is because of the suppressed entry in the account group creation.
Go to TC : OBD2 :
Select your account group and then go to the details in the magnifying options you will find the datails of the sales area ....
In the sales area go to bussiness partner assignment.
Radio it to optional entry......
now create customers...
reward if useful..
regards,
SAP SD
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