Contacts details of customer at the Communication tab defined at the Site level in oracle AR

Hi Expert,
Please tell me that how I find out recently updated Contacts details(Multiple contacts) of customer at the Communication tab defined at the Site level in oracle AR
Thanks in advance.

Hi Octavio,
Thank you for sending me this query. I am working on Customer Interface in R11i. For updating the records I need to check already existing data for a particular customer in a particular site. I am getting all the details except the communication tab details.
I am writing the below query but it is giving multiple rows and same data. Some phone numbers and email addresses are missing in the communication tab . Please correct me what mistake i am doing.
SELECT hcp.email_address,
,hcp.phone_area_code
,hcp.phone_number
,hcp.phone_extension
,hcp.phone_line_type
FROM ra_customers rc
,ra_addresses_all raa
,hz_party_relationships hpr
,hz_contact_points hcp
WHERE rc.party_id = raa.party_id
AND rc.party_id = hpr.object_id
AND hcp.owner_table_id = raa.party_site_id
AND rc.orig_system_reference = 'C100233' -- This I will get from the file for update
AND raa.orig_system_reference = 'A100961' -- This I will get from the file for update
AND hcp.orig_system_reference = '<Phone Reference>' -- This I will get from the file for update
Regards
Dev

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Recently updated Contacts details of customer at the Communication tab defined at the Site level in oracle AR

Hi Expert,
Please let me know How to find out recently updated Contacts details of customer at the Communication tab defined at the Site level in oracle AR.
Thanks in advance.

Hi -
Please use the below code to get the Contacts at the Account level.
where Sold to Org id is the Customer Account Id.
SELECT hp2.person_last_name||', '||hp2.person_first_name
FROM apps.hz_parties hp,
apps.hz_parties hp2,
apps.hz_relationships hr,
apps.hz_cust_accounts hca
WHERE 1 = 1
AND hca.party_id = hp.party_id
AND hca.cust_account_id = :sold_to_org_id
AND hr.subject_id = hp.party_id
AND hr.relationship_type = 'CONTACT'
AND hp2.party_id = hr.object_id
AND hr.object_type = 'PERSON'
AND hp.party_id = hr.subject_id
Thanks
Vyaghresh
Edited by: user11990386 on Jun 20, 2011 2:33 PM

Can anyone give a good contact number for someone in the upper level of customer service

can anyone give a good contact number for someone in the upper level of customer care i have talked to two of the worst people from customer service, the "supervisor" who was very appropriate did give me a address to mail a complaint which i will but being a disabled veteran of the Iraq war and a member of the wounded warrior project i get upset at certain people who show no respect for the average person and even worse of an attitude to those injured serving their country. I'm in no way saying I'm better its just that i expect a grain of respect as a person, a fellow American working everyday just to get by. my issue was not an impossible issue to resolve but i was told by one rep that it was not possible after my call being "dropped" i called back and talked to another. Luke from call center Washington state told me it was possible but that the phone i ordered two days prior (that rep failed to finish the order)was no longer available and i could pick a different phone not on back order.......i mentioned my confusion to the lack of service and being told two separate things. i asked why this was when i was not the one who made the mistake he told me it was not there fault and pushed the blame to me....he then called me dude and started to speak over me. when i asked to speak to a supervisor he asked why i told him i was no longer interested in talking to him he said why, i asked to be transferred again he kept refusing saying listen man I'm trying to help you what do you want. i asked to speak to his supervisor at least three more times he refused. i asked for his employee information so i could call back to report his rude behavior he refused to give me anything except at the end he finally told me his name.. there is more but my hand is tired is there anyone who can help me? if i find an answer as i will be posting this to many sites i will post it here.

Hello hazzard0011, I want to first and foremost say we truly appreciate your hard work and dedication to our country. It is our commitment to provide a top notch customer experience. My apologies that this hasn't been the case in your recent interactions. We can definitely submit feedback to our upper leadership regarding the matter. Can you please send us a direct message so that we can further investigate? Also, please share details regarding the initial issue. Here's steps to send a direct message: http://vz.to/1b8XnPy
WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport

Can anyone give a good contact number for someone in the upper level of customer care

Duplicate post - please see:
can anyone give a good contact number for someone in the upper level of customer service
Message was edited by: Admin Moderator

Hello hazzard0011, I want to first and foremost say we truly appreciate your hard work and dedication to our country. It is our commitment to provide a top notch customer experience. My apologies that this hasn't been the case in your recent interactions. We can definitely submit feedback to our upper leadership regarding the matter. Can you please send us a direct message so that we can further investigate? Also, please share details regarding the initial issue. Here's steps to send a direct message: http://vz.to/1b8XnPy
WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport

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The issue comes when you go to license the software. I can launch any of the individual programs without issue, but I am unable to complete the process of activating the license.
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Whilst I don't work for MS, I have a few thoughts on this..
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So, when you modified the configuration XML, and downloaded and installed "WordRetail" + "ExcelRetail" etc, this is not equivalent to ProPlus (neither from an installed-product perspective, nor from a licensing perspective).
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Perhaps in some global markets, or possibly in the future, MS might make those individual products available in C2R form.
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(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
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Hi lellypompom,
I'm sorry about the problems you're having with your BT service, if you need any help getting this sorted please use the 'contact the mods' link in my forum profile under the 'about me' section to send in your details. You can find the link by clicking on my username.
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I have checked the metalink notes couldnt find anything. I have already checked all the profile option at the site level
I found some queries which gives the output as follows. Kindly let me know if there is loggin enabled.
set linesize 100
set pagesize 999
column today new_value _date noprint
select to_char(SYSDATE,'DD-MON-RR') today from dual;
ttitle CENTER 'Debug and Trace Profile Options Set to YES' -
RIGHT _date ' Page:' FORMAT 999 sql.pno SKIP 2 -
Column app_short format a6 heading "APP"
column optname format a35 heading "PROFILE"
column d_level format a36 heading "WHO HAS IT SET"
column optval format a6 heading "SET TO"
column updated format a10 heading "UPDATED ON"
select distinct
        a.application_short_name app_short,
        user_profile_option_name optname,
        decode(level_id,
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from fnd_profile_options_vl o,
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and a.application_id = v.application_id
and o.application_id = v.application_id
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and a2.application_id (+) = v.level_value
and u.user_id (+) = v.level_value
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order by 2,1,3,4;
                                                                                                                                                                                                                                                                                                                                  Debug and Trace Profile Options Set to YES                                                                                                                                                                                                                                                                                                                                                                                                                                                                           13-SEP-12 Page:   1
Columnapp_shortheadingAPP
APP_SHORT                                          PROFILE                             WHO HAS IT SET                       SET TO UPDATED ON
MSC                                                MSC: Enable Java Debug              SITE                                 Y      23-MAR-05
OE                                                 OE: Debug                           SITE                                 Y      30-JUN-99
PO                                                 RCV: Debug Mode                     SITE                                 Y      17-OCT-01
I checked one more profile option, as we have SOA implemented.
SHORT_NAME                     NAME                                     LEVEL_SET       CONTEXT                        VALUE
FND_SOA_AUDIT_ENABLED          SOA: Service Monitor                     Site                                           ONAnd another query shows:
SQL> select owner,name,type from dba_source where text like '%Internal logging is enabled%';
OWNER                          NAME                           TYPE
APPS                           JAI_CMN_DEBUG_CONTEXTS_PKG     PACKAGE BODYDoes these indicate possible logging or debugging enabled.
Regards,
Gaurav
Edited by: Gaurav on Sep 13, 2012 6:03 PM

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Contacts details of customer at the Communication tab defined at the Site level in oracle AR

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