Content Search not sorting User fields correctly

Hi All and Merry Christmas. Before I leave for the holidays I want to get this question in and hope someone has an answer.
I have a content type with a Person Field called Project Manager. This is a pretty ordinary field, users only, not groups, single person only, not multiple people, and the managed property has been tagged as Sortable. I access the data with this
column in a Content Search Web Part and sort on the column and the names don't come up in order. If I sort descending, the order is reversed from the Ascending, but both ascending and descending are not in alphabetical order.
I tried this in both our Test and Prod environments and the results are the same.
I created a new Person field from scratch, populated it with the same people, crawled the site and got the crawled and managed properties, made sure the managed property was searchable, queryable, and sortable, ran the full crawl again, and it gives the
same wrong results as the original column.
I am going nuts trying to figure out what is wrong.
I created a gerneric CSWP using the List control template and the Diagnostic item template, and put the name property in one of the lines. In the query I set the Sort to this property. I can think of no reason this won't work. The results
I get with the property in Ascending order is:
1. David I...
2. Dayle W...
3. Jorge D...
4. Joe V...
5. Tom Y... (again!)
6. Betrina C...
7. Louis S...
8. Tom L...
9. Tim W...
Here is a paste of what I see (wit last name changed to protect identities):
Line 2:
Value:
David I...
Mapped managed property:
ProjManagerOWSUSER
Property mappings:
ProjManagerOWSUSER
I will be gone for the holidays but if anyone knows what is going on, please respond. Thanks.

Hi Tom,
For your issue, could you retrieve values of the ProjManagerOWSUSER managed property using SharePoint Search REST API? For example:
http://sp/_api/search/query?querytext=’*’&selectproperties=’ProjManagerOWSUSER’
For more information, you can have a look at the blog:
http://www.sharepointalex.co.uk/index.php/2013/01/retrieving-values-of-managed-properties-in-sharepoint-2013-search-rest-api/
Thanks,
Eric
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Eric Tao
TechNet Community Support

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