Content Server problem after 5.0.2 upgrade

Hi,
We've just upgraded our staging environment from 5.0.1 to 5.0.2 and have lost all branding. The diagnostic script reports the following error:
==========
Community Branding Image Publishing Target : FAIL Settings
Community Branding Image Publish File Location: file://localhost/C:/ProgramFiles/plumtree/ptimages/imageserver/plumtree/portal/templates
Community Branding Image Publish Browser Location: http://<SERVERNAME>/imageserver/plumtree/portal/templates
Community Image FTP User Name:
Community Image FTP Password:
Possible Resolution
The file could not be found at the browser locationEnsure the community branding settings in content.properties are correct. The file location and browser location must be valid paths.
Error Details
Exception Message: Connect Failed. HTTP response code: 404
======================
I tried resolving both the file location and the http address from within the Content Server box and was able to without problem so I know it's not these it can't see.
I checked the pcs.log and the following error is reported:
======================
com.plumtree.openfoundation.io.XPFileNotFoundException: jscomponent file for jscontrols not found or failed to load.Exceptions encountered: - com.plumtree.openfoundation.io.XPFileNotFoundException: Failed to receive response from http://<PUBLICURL>/imageserver/plumtree/common/private/js/jscontrols/jscomponent.xmlin the alloted time (10000ms).======================
It appears that the Content Server is trying to access this xml file via the public url for the image server which, due to firewall configurations in this environment, it won't be able to do. I'd like to be able to change how it looks for this file to be http://<SERVERNAME>/imageserver rather than http://<PUBLICURL>/imageserver
Where is it getting this from for me to change it?
Thanks in advance for your advice, hope my problem description makes sense :-)
Anita

Hi Diane,
No, we haven't fully resolved this yet. In addition to the issue listed we've come across a number of others that look like problems from install. We've reached the point where it's looking more effective to try and uninstall Content Server and do a clean install from scratch rather than debug every little thing.
As part of the new install we're changing the architecture to create an internal ImageServer on the CS server and then use a scheduled task to push everything out to the external ImageServer on the portal box overnight. This should get around a number of the firewall and dns issues currently making communication between the two quite difficult.
We recently installed another 5.0.2 portal in a different environment and have had none of the same issues with it so we're a little perplexed. When we get this resolved I'll be happy to write a note about what it was. In the meantime if you get anywhere with yours please let us know.
cheers
Anita

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