Continued wireless printing failure

I have struggled for weeks to get my network printing wirelessly.
I have a Macbook Pro and an iMac, both on Mountain Lion.
I can get my Epson PX710W to print with USB but not wirelessly.
I can ping the router from both Macs. I cannot ping Mac to Mac. I cannot ping the printer from either Mac.
The Macs have IP Addresses 192.168.1.2 and 192.168.1.5, the priner is 192.168.1.7.
I have downloaded the latest printer driver and installed it on both Macs, but don't know where to find it. This is a mystery and may be significant?
I cannot add the printer from the Print and Scan page except as a USB kind.
Can anyone please help?
Thank you.
John

I am unable to add the wireless printer. The printer will work with a USB cable only.
2 different contacts at the Epson Online Chat have quoted 2 different driver versions.
Opening printer utility 3 in applications, shows 6.61 as the version.
I have also downloaded and installed a 2.12 version, which was also given to me as the version to use.
However, I am unable to add a printer to both my MacBook and an iMac, both on Mountain Lion. Nor can one mac ping the other mac. Nor can either mac ping the printer. Both macs can ping the router.
Yes, I was searching in the user library for the driver. I am not able to find the Mountain Lion Library where the system folder is.

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Any print job sent to the 2575 from the HP9000 just goes into the spool until it finally errors. I downloaded/installed the Vista install software and the connection patch for Vista from the HP support site. No luck.
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Try installing a wireless print server.
Greetings from Northern Ontario, Canada

Wireless printing failure...

I have an old MBP running OSX 10.6.8. Using a Canon MX870. Previously was able to print wirelessly from my MBP and iPhone flawlessly. The last few months it has been more and more unstable to the point that now I can't print wirelessly at all. Prints fine when plugged into the usb port.
I recently changed the firmware on my Time Capsule and got some improvements in overall stability and reliablitiy with wifi. Hoped this issue would get better but no such luck.
I have removed all printers, changed the network, added the printer to the network, added the printer to the MBP. Then when I print it acts like it will work. The computer says it is printing. The printer screen says it is printing. It does that for about a minute, maybe two, then I get this:
That's basically what it has done all along since it started failing.
Thanks in advance for any assistance.
TL

I am unable to add the wireless printer. The printer will work with a USB cable only.
2 different contacts at the Epson Online Chat have quoted 2 different driver versions.
Opening printer utility 3 in applications, shows 6.61 as the version.
I have also downloaded and installed a 2.12 version, which was also given to me as the version to use.
However, I am unable to add a printer to both my MacBook and an iMac, both on Mountain Lion. Nor can one mac ping the other mac. Nor can either mac ping the printer. Both macs can ping the router.
Yes, I was searching in the user library for the driver. I am not able to find the Mountain Lion Library where the system folder is.

HT4356 What printers beside HP will work continuously with an i-pad? I tried Canon and Epson and both time-out after a short time, requiring the user to re-initialize. This defeats the idea of a wireless printer, Thanks Art

What printers besides Hp will work continuously with an i-pad? I tried Canon and Epson and both time-out after a short period of time rerquiring the user to re-initialize, which defeats the purpose of wireless printing. Please help, Apple can not. Thanks to all. Art

Canon support told me that the I-pad printer driver would not work with any printer, including HP. They offered to fix the problem for $50. I turned them down.
If they really could fix the problem, they must be saying to update the printers firmware. Look on the cannon website & update the priners firmware. While you at it, update the routers firmware.
What printer do you have?
List of supported AirPrinters.
http://support.apple.com/kb/HT4356

When installing HP 3054 wireless printer continue to get a message saying my mac is not connected to the network, but it is....What do i try?

When installing HP 3054 wireless printer continue to get a message saying my mac is not connected to the network, but it is....What do i try?

looks like this is your network connection settings problem, you'd better only keep one network adaptor online and linked, if you do not understand how to setup windows routing, this is completely not firefox problem. buddy. wish you goodluck.

Can't print wireless "filter failure"

I recently upgraded to Maverick 10.9.5 from an earlier version of Maverick on my MacBook Pro. Suddenly, I am unable to print with either of my older printers on my LAN wirelessly, I have a canon 860i and and HP C8180. I get the same message "Filter Failure". Yes, I have taken both drivers off, restarted my computer and re-uploaded the drivers. This does not work. I reset my network thinking that might be the problem. Then I started reading on-line all these reports of people with the same problem with various brands of older printers. So, I'm thinking it's bad apple software. Is there a fix?
I can print using a usb cable.

Network Printer Troubleshooting
HP – Printer Not Found During Wireless Installation
HP – Wireless Printing Center
If you have the printers IP address open Terminal (applications/Utilities) and at the prompt type: ping {printerIP}. You will get a reply or failure.
Try resetting the printing system.
OS X Mavericks: Reset the printing system

I have an airport extreme with a HP Folio laptop and cannon pixma MX882 printer. when i am VPN'd in thru Cisco vpn and try to print the wireless print connection stops. i Un-VPN and it prints. then i have to go back into VPN to continue?how do i configure

i have an Airport Extreme wireless router, HP Folio laptop (company supplied) and a Canon PIXMA MX882 wireless printer,copier, scanner and fax.
when i am VPN's in thru CISCO VPN to my company Intranet site I cannot print wirelessly. i have to turn off VPN, priint and log back into the company intranet site. is there a way to configure the router so that it is not blocking the signal?
Tx

The problem is not the router.. the issue is the vpn has put your computer in a different IP range with a different gateway. When you turn off the vpn the computer returns to local lan and can print.
Some vpn software allows you to set gateway to use local net instead of remote gateway or access to other webistes or local lan.
Read up the issue.
http://stevejenkins.com/blog/2010/01/using-the-local-default-gateway-with-a-wind ows-vpn-connection/
Cisco vpn client..
https://supportforums.cisco.com/thread/239113
I did not search much.. just grabbed the first article I could find that explains the issue.
The whole point of the vpn is whilst it is connected your computer is NOT part of the Local Lan .. it is part of the Remote LAN via the vpn tunnel.
It is also a security risk using split tunnelling so often it will not be allowed.
Plug the printer directly into the computer via usb or whatever.. Local connection will work.. not local lan.

Wireless Printing Doesn't Work

In February I had to purchase a Mac desktop computer due to the failure of my semi-old HP Windows computer. When we bought the Mac we also purchased a new printer since it would be cheap since we bought it with the computer. The printer is a HP Photosmart Plus B210a series model and so it has wireless printing. However, the only way to get the 'wireless printing' to work is if you first install the software. Seems good, right? No. After proceeding to turn off the printer like every normal person since you don' want to leave it on, everything goes wrong. If you turn the printer on at some time, the wireless printing won't work at all! Even if I disconnect and reconnect the WiFi to it and print the diagnostics page, where everything turns out normal EVERYTIME. This is quite thoroughly making me irate because to get the wireless printing to work again, you have to uninstall the software and reinstall it. I got so fed up with it the other night that I connected a USB cord to it, which totally defeats the purpose of the entire printer since it's suppose to be hi-tech for it's wireless printing and e-services ( which require WiFi). Can anyone please help me figure out how to have the printer continuously working so it doesn't just stop when I turn it off?
Solved!
Go to Solution.

By the fact that you desire the printer to be turned off, I would think that you probably shut off your computer and other devices as well? You do this every time you're done?
There are two schools of thought on this.
Turning it off:
- Reduces electrical usage versus leaving it on in low power or 'sleep mode'. In today's modern terms, you'll probably save about $40 a year.
- If you have a fan or cooling issue, such as you're in a tight space with no airflow, this can reduce heat and cause hardware to last longer.
- No one can access your machine or other devices when they are turned off. This prevents virus's from executing or running so long as the machine *remains* off.
Leaving it on:
- Allows programs to update automatically when you are not there, dramatically reducing the chances of getting a virus and also giving you the latest version of your software.
- Virus scans can be run *automatically* to fully scan your computer while your not there, making it unnessasary to do this when you're actually using the computer, and therefore speeding up the computer greatly.
- Instant-access to what you're doing, instead of having to wait for the machine and devices to turn on.
- If you're sharing files, folders, or printers, this makes them available on the network.
Computers and their accessory devices are designed to run 24/7, 365 days a year. They are also designed to be shut off every night, if that is your preference. However, I think the benefits of leaving things on greatly outweigh the benefits of turning things off. Again, however, it's a personal decision.
If you decide to turn your devices off after use, please spend the time at each session to download and make updates to your computer, especially WIndows Updates and anti-virus databases. Especially with the anti-virus updates, try not to access the internet until you have the latest anti-virus update installed.
I am a Bestbuy employee who volunteers on these boards on my own time. I am not paid for posting here, and you should understand that my opinions are exactly that - opinions. I do not represent Bestbuy in any way.
: Open Mailbox

HP Officejet 8620 Pro - repeated printer failure

An employee has a problem with a printer. It keeps saying "printer failure" Please restart it....over and over. Then it says contact HP if the message keeps showing up. lol!! that isn't very helpful at all. After an hour of trying to "contact HP" I have resorted to this forum for help. Can anyone help me? This printer is unavailable for chat and phone support points me to online. Round robins are supposed to be non-existent....except for support at HP Thanks

HI , Thanks for reaching out to the HP Support Forums! I understand that there is an error message, which reads 'Printer Failure' on the HP Officejet Pro 8620 e-All-in-One Printer. I also see that you would like the contact information for HP Technical Support. I would like to assist you. Here's a document I would recommend that you try, HP Printers - 'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a 'C2...' Error Message Displays.
HP Officejet Pro 8600, 8610, 8620, 8630, 8640, and 8660 e-All-in-One Printer Series - An 'Ink System Failure' Error Message Displays on the PrinterThis document is for HP Officejet Pro 8600, 8610, 8615, 8620, 8625, 8630, and 8660 e-All-in-One printers.An 'Ink System Failure' error message displays on the printer control panel. The printer does not print. IMPORTANT NOTE: If a similar message displays with ' Printer Failure' in the title, go to A 'Printer Failure' Message That Might Include an '0x610000f6' or '0x61xxxxxx' Error Code Displays on the Computer. If you see 0X6 in the error message, go to this link. If not continue.Step 1: Use genuine HP ink cartridgesIf ink cartridges are loaded in your printer that are not compatible with your printer, it might cause an error message.Video of replacing an ink cartridge The following video demonstrates how to replace cartridges. If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube.Visit HP SureSupply to check ink cartridge compatibility or purchase replacement ink cartridges.Go to the HP SureSupply website.Scroll to the bottom of the page, then make sure the country/region location is correct.Follow the on-screen instructions to order new ink cartridges or check ink cartridge compatibility with your printer.Genuine HP ink cartridges can also be purchased from other retailers. Step 2: Reset the printerResetting the printer might clear the error message.Turn the printer on, if it is not already on.Wait until the printer is idle and silent before you continue.With the printer turned on, disconnect the power cord from the rear of the printer.Unplug the power cord from the wall outlet.Wait at least 60 seconds.Plug the power cord back into the wall outlet. NOTE: HP recommends connecting the printer power cord directly to the wall outlet.Reconnect the power cord to the rear of the printer.Turn on the printer, if it does not automatically turn on.The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.Wait until the warm-up period finishes and your printer is idle and silent before you proceed.If the error message persists, continue to the next step. Step 3: Remove the ink cartridges, and then check the error messageRemoving the ink cartridges and checking for the error message can help diagnose the printer issue. Remove the ink cartridges, and then check for the error message.Slip your fingers into the slot on the left side of the printer, and then pull forward to open the ink cartridge access door. The carriage moves to the left side of the printer. Wait until the carriage is idle and silent before you proceed.Figure : Open the ink cartridge access doorMake sure that the colored dot on the ink cartridge label matches the colored dot on the carriage slot.Figure : Colored dot on the ink cartridge label should match the colored dot on the carriage slotPush in on the front of the ink cartridge to release it, and then pull the ink cartridge toward you to remove it from its slot.Figure : Remove the ink cartridge from its slotRepeat these steps for the other ink cartridges.Close the ink cartridge access door.Figure : Close the ink cartridge access doorLook at the control panel.If the printer displays an 'Ink System Failure' message on the control panel, then skip to Update the printer firmware.If the message has changed to 'Replace the (), (), (), or () Ink Cartridge' then continue to the next step.Step 4: Clean the ink cartridges, and then check the error messageCleaning the ink cartridge contacts and replacing them one at a time can help determine if a specific ink cartridge is causing the error message.Gather the following materials:Distilled or bottled water (tap water can damage the ink cartridges)A clean, lint-free clothA clean, dry cotton swabLightly dampen a clean, lint-free cloth with bottled or distilled water.Gently wipe the copper-colored contact on one of the ink cartridges.Figure : Copper-colored contact on the ink cartridgeWipe the contact with a dry lint-free cloth before proceeding to the next step.Repeat steps 2-4 for the three remaining ink cartridges.Carefully reinsert one of the ink cartridges into its slot, and then push the ink cartridge forward until it clicks into place.Figure : Push the ink cartridge forward in the slot until it clicks into placeClose the ink cartridge access door.Figure : Close the ink cartridge access doorCheck the printer control panel to see if the error message persists.If the 'Ink System Failure' message displays, replace the ink cartridge you just reinstalled. If you have replaced the ink cartridge and the error message persists, continue to the next step.If the message has changed to 'Replace the (), (), (), or () Ink Cartridge' then repeat steps 6-8 for each indicated ink cartridge remaining. If you have cleaned and replaced all of the ink cartridges and the 'Ink System Failure' message displays, continue to the next step.If the error message does not display, you do not need to continue troubleshooting.Step 5: Update the printer firmwareUpdating the printer's firmware might clear the error message. Update the printer firmware. NOTE: The HP printer must be connected to a wired (Ethernet) or wireless network with an active Internet connection to receive updates.From the home screen on the product control panel, touch the ePrint icon ().Wait for the product to connect to the ePrint server. The ePrint status displays.Touch Settings on the bottom left corner of the screen.Touch Printer Update, and then touch Check for Update Now. NOTE: Check for updates every week to make sure that you are getting the most out of your HP product.If the error message persists, continue to the next step. Step 6: Remove the printheadIf there is paper obstructing the printhead or if the printhead is not seated correctly, it might cause an error message. Turn on the printer, and then remove the printhead.Press the Power button to turn on the printer, if it is not already on. Wait until the warm-up period finishes and your printer is idle and silent before you proceed.Place your fingers into the slot on the left side of the printer, and then pull to open the cartridge access door. Allow the carriage to move to the cartridge access area, and the carriage stops moving.Figure : The slot on the side of the printerDisconnect the power cord from the rear of the printer. Unplugging the printer prevents the carriage from moving. WARNING: You must disconnect the power cord before reaching inside the printer to avoid risk of injuries or electric shock.Lift the carriage latch.Figure : Lift the carriage latchGrasp the sides of the printhead, gently lift and remove the printhead from the carriage. NOTE: Do not remove the cartridges from the printhead. You can safely remove the printhead with all of the cartridges inserted.Figure : Remove the printhead CAUTION: The nozzle area on the bottom of the printhead is fragile! Make sure that the bottom of the printhead does not bump or rub on the printer. Do not touch the nozzles or electrical contacts. Touching these areas can cause electrical failures or print quality problems.Figure : Nozzles and electrical contactsNozzlesElectrical contactsPlace the printhead assembly (with the cartridges still installed) upside down on a clean sheet of paper. CAUTION: Do not leave the printhead assembly outside of the printer for an extended period. Doing so can result in damage to the printhead or the printer.Figure : Printhead upside down on a clean sheet of paper Step 7: Inspect the carriage path where the printhead sitsUse a flashlight to check for torn pieces of paper that might remain inside the printer. If any torn pieces of paper remain inside the printer, errors are likely to occur.Use a flashlightPaper jammed in carriage path Step 8: Insert the printhead, and then lower the carriage latchReinstall the printhead, and then check to see if the error message persists.Grasp the sides of the printhead and turn it right side up with the nozzles facing down and the electrical contacts facing away from you.On the front of the printer, insert the printhead into the carriage, ensuring that the electrical contacts face the inside of the printer. As you guide the printhead into the carriage, it lowers into the carriage as it seats. CAUTION: The nozzle area on the bottom of the printhead is fragile! Make sure that the bottom of the printhead does not bump or rub on the printer. Do not touch the nozzles or electrical contacts. Touching these areas can cause electrical failures or print quality problems.Figure : Insert the printheadGently rock the printhead to the left and right to make sure that the printhead fully seats in the carriage.Carefully lower the carriage latch to secure the printhead.Figure : Lower the carriage latchVerify that the carriage latch is down.Figure : Carriage latch positionsCarriage latch is upCarriage latch is downClose the cartridge access door.Reconnect the power cord to the rear of the printer.If the printer does not turn on by itself, press the Power button to turn it on. NOTE: The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.Wait until the warm-up period finishes and your printer is idle and silent before you proceed.If the error message persists, continue to the next step. Step 9: Reseat the printhead up to three timesSometimes error messages persist after inserting the printhead. To clear any error messages, reseat the printhead up to three times. NOTE: You do not need to remove the printhead from the carriage.Slip your fingers into the slot on the left side of the printer, and then pull forward to open the cartridge access door. The carriage moves to the left side of the printer. Wait until the carriage is idle and silent before proceeding.Figure : Open the cartridge access doorSlot on the left side of the printerUnplug the power cord from the rear of the printer. Unplugging the printer prevents the carriage from moving. WARNING: You must disconnect the power cord before reaching inside the printer to avoid risk of injuries or electric shock.Lift the carriage latch.Figure : Lift the carriage latchGrasp the sides of the printhead, and then slightly lift the printhead without fully removing it from the carriage.Figure : Slightly lift the printheadReinsert the printhead into the carriage to reseat it. As you guide the printhead into the carriage, it lowers into the carriage as it seats.Figure : Reseat the printheadGently rock the printhead to the left and right to make sure that the printhead fully seats in the carriage.Lower the carriage latch.Figure : Lower the carriage latchVerify that the carriage latch is down.Figure : Carriage latch positionsCarriage latch is upCarriage latch is downClose the cartridge access door.Reconnect the power cord to the rear of the printer.If the printer does not turn on by itself, press the Power button to turn it on.Wait until the warm-up period finishes and your printer is idle and silent before you proceed.If the error message persists, continue to the next step. Step 10: Use an automated tool to clean the printheadLoad the paper into the input tray, and then use an automated tool to clean the printhead.Load unused, plain white paper into the input tray.On the printer control panel, touch the Right Arrow () to display additional options.Touch Setup (), touch Tools, and then touch Clean Printhead.Wait until the printhead cleaning sequence completes and the report prints.If the error message persists, continue to the next step. Step 11: Replace the printheadIf you have completed all of the preceding steps and are still experiencing a problem, contact HP to replace the printhead.If you have a defective ink cartridge or printhead, it might be under warranty. To check the warranty on your ink supplies, go to hp.com/go/learnaboutsupplies, select your country/region, then review the limited warranty information for your supplies.If the error message persists, continue to the next step. Step 12: Service the printerContact HP, and then service the printer. Contacting HP for service in all countries/regions except Asia Pacific.If you completed all the preceding steps and your product still has an issue, service the product.First, go to HP Printer Warranty Check to check your warranty status, and then go to Contact HP to find an authorized service dealer or to schedule a repair. What you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process:
Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your
contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone
number
Case number and phone number appear. I hope this helps. Good Luck!

HP 7510 AIO printer won't stay connected - Wired workstation, wireless printer

Hi! I spoke (and checked solution button) too soon. The printer still "disappears" from the Wired XP network workstation. The only difference since applying the solution given is that the disconnects are now happening about every 12 hours, vs every couple of hours.
Ink notification is set to "only when I print"
Static IP is set for all machines
HNDU works -- when the printer is visible but will hang the workstation if printer is not visible.
Original comments follow below;
HP 7510 wireless printer disappears -- 4 station XP wireless network, w/ 1 PC hardwired.
Options
04-12-2012 03:59 PM
Printer: HP 7510
Network: multi-station wireless, thru DLink DI-632 (one PC hardwired to router)
Address Config:   Printer is using static IP -- outside of DCHP range (192.168.15.240)
Printer Config: Each computer has static IP set into the control panel app, using IP addressing.
Operating System: XP (Service Pack 3)
Other devices: Ipad, Xoom and Kindle Fire (all working using ePrint)
Network Security Protocol: WEP (we're out in the country)
Network Setup: Main router, along with 2 access ports (hardwired); currently using channels 1, 5 and 11 (again, we're in the country and have little competition for channels)
File Sharing: All machines in network have one open "share" drive, accessable with passwork.
Scenario: Wireless computers appear to stay connected for several days to a week at a time. (We reboot weekly, just as a SOP)
Computer that is wired to the network loses communication with the printer a couple of times a day and needs to be rebooted in order to restore connection.
When this happens, other machines continue to print and scan, with no problems, and the wired machine continues to have its name displayed in the SCANNING panel on the printer -- but the printer won't talk to it.   All network functions, including internet and intranet access to the printer's EWS is still available. I have noticed that if I go into check ink levels, though, that the ink check software behaves differently.
Normally in the ink status app, there is a small "working" icon with 6 dots. When this computer is connected properly, it will start jumping around the circle, showing activitiy, get to 41%, and then display the ink status info. When the printer/computer connection is not working, the "working" icon will go to just a couple of percent then jump to the printer information page, showing make, model, serial number, firmware level etc.
In every instance so far, rebooting (with no other action) brings the printer/computer connection back to life -- until next time. I am trying to find any other pattern for this behavior, just can't identify it yet.
I started out with the plain vanilla installation, but then every computer in the network would consistently drop connections, about every 45 minutes. Using the info on this forum, I've eliminated the drop-outs for those printers, and got to the Static IP solutions (we've done that anyway for years with net-ready machines). This is the last machine that "drops off" It appears that some piece of HP-required software is "dropping out" or getting clobbered, but I cannot see a pattern, even checking and noting the various software used locally on the machine, and the various websites visited. So far, no pattern.
I am hoping that an HP guru with access to the source for the "ink supply" status software can take a look at what is happening and why it will always go to 41% and then display ink status (when connected) and then only go a couple of percent and display the ink status (when it isn't connected).
Thanks, in advance,
jim
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jimzix
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Re: HP 7510 wireless printer disappears -- 4 station XP wireless network, w/ 1 PC hardwired.
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04-13-2012 01:48 PM
More info:
In last paragraph, above, the request for "ink status" is returned with a static display of the printer firmware version, driver version, step level, MAC# etc of the printer, not "ink status" when the printer is disconnected.
Also, when printer is disconnected the HP home networking utility will hang the system -- a hard reboot is required, which restores the printer, until the next time it goes "into the woods". Signal stregth, measured on the printer, is 4 bars (very good).
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007OHMSS
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Re: HP 7510 wireless printer disappears -- 4 station XP wireless network, w/ 1 PC hardwired.
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04-20-2012 09:30 AM
Not sure if this would help, some of the info could be pertinent:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03149924&tmp_task=solveCategory&cc=us&dlc=en&la...
007OHMSS
I am a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.
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jimzix
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Re: HP 7510 wireless printer disappears -- 4 station XP wireless network, w/ 1 PC hardwired.
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04-22-2012 09:53 AM
Thanks! That appears to solve the problem. After your suggestion, I remembered that I set the "ink level warning" on this machine ONLY to "Always warn me", as opposed to "tell me only when I am printing". That seemed to be the problem. Only the computer that was set to "always warn on low ink-levels" was disconnecting -- the others worked fine! Now, all are working fine.
Just to be safe, though, I've also turned off the "scan from printer to computer" function on each computer. That was set for each machine, and seemed to work fine. The other machines in the network did not disconnect, and the printer was tracked whether each computer was on or off.   May try to turn it on later; I'll see if the family uses that feature very often!
Thank you for your help.
Jim
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jimzix
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Re: HP 7510 wireless printer disappears -- 4 station XP wireless network, w/ 1 PC hardwired.
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04-22-2012 03:56 PM
I spoke too soon! After about 26 hours, the printer connection on the one "hard-wired" CPU dropped, which is better than before, but still not solid. Same exact symptoms as before. Only piece of the puzzle that was different this time is about 50 pages were scanned, some to this computer. Used the "Scan requested from CPU" process, rather than enabling the "Scan TO Cpu" function in the software app. It did not drop the connection immediately after -- about 1 hour to 1.5 hours afterwards. Suspect this is a coincidence, not a cause of the problem with this machine.
I also scanned (same approach) from one other CPU on the network -- that wifi connection is still rock-solid.
Jim
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I think it is fixed now.....the problem seems to reside in the module that will notify you immediately if ink is low (vs notify me only when printing). If, when initially installed, the user selects "immediately", then the printer will randomly disappear. (More on "re-finding it" later.)
Also, it is difficult to change the ink notification setting, because it appears not to be "sticky", but will sometimes, flip. (I've not figured this out yet). As long as the setting for "low ink notification" is on "only when printing", life is good.
If the printer does disappear, go over to the Advanced tab when the printer software/firmware page comes up, instead of the current ink levels. Reset the selection about "tell me about ink notification" to "only when printing", and then toggle the "autoshut off" from "NEVER" to "2 hours" and then, finally, back to "NEVER". Then, lastly, press closed on the panel. Printer should be connected again. To test, go to the Photosmart 7510 app again, and select "Show estimated ink levels". The counter will start at 1%, jump to 41% and then bounce around until it displays the ink level.
FOR HP TECH: Please consider making the "ink level notification" persistent in the registry OR provide a de-install tool that will completely clean all traces of the prior installation of the 7510 driver / app in the registry, so that a new install may have this setting saved correctly.
Hope this helps some of you -- it's an excellent printer once its running!
jim

Is the HP BT500 wireless printer adaptor able to be updated to work with Bluetooth 2.1?

I have a new HP BT500 wireless bluetooth printer dongle. It is not working on either of my Windows 7 (both 32 and 64 bit) Lenovos. It states that the setup cannot continue because the bluetooth version is an older version. I would like to be able to wirelessly print from my idevices but my printer is an Officejet 4315 which does not (I think) have a powered usb port, so I am using the Lenovo laptop as a bridge for them. Or that's the idea.... The software will not go any further than setup which stops with the bluetooth error message from the second line.
Thanks!

Hi, what IP is listed on the Network Configuration Page?
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I am not a HP employee.

Remote laptop won't print to new HP4622 wireless printer

My new HP 4622 won't print from wife's laptop (Compaq Presario CQ-60-224NR w/ Windows Vista) in another part of the house on my home Centurylink DSL network with very good connectivity. I have the printer installed at my desktop (Gateway Microsoft XP SP3) and it prints fine from the desktop. Does the printer software also need to be installed on the laptop? I sent a .jpg file to the printer from the laptop and it printed one line of unicode? code per page until I cancelled the job from the print queue. I have gone thru the installation guide a couple of times and nothing is fixed. Test results say that everything passed and install is successful. I downloaded and tried the print doctor wizard and it says no problems found. I have McAfee total protection running, could there be a firewall problem? I'm not sure about enabling ports or that sort of thing. I dumped a perfectly good Lexmark X7170 all-in-one because it wasn't wireless and we couldn't get it configured to print peer-to-peer. Now I have a new wireless printer and con't get to print remotely either. Hope you can help. Let me know if you need more info. Thanks.
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Hi Ken,
I would recommend giving the printer a static IP address for the wireless connection (not USB):
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway.
- Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS. This is Google DNS. You can choose another external DNS if you wish.
- Click 'Apply'.
Now, shut down the router and printer, start the router, wait, then start the printer.
After this you will have delete and re-add the printer on your computer. Do it this way:
0. Go to Start > Control Panel > Devices & Printers and delete all instances of the printer.
1. Make sure the printer is turned on and connected to your network. Verify that you can access the printer's internal web page by browsing to its IP address before continuing. Get its IP from a Network Test printed from the front panel of the printer.
2. Click >> Start >> Control panel >> Devices & Printers.
3. Click the Add a printer
4. Select Local printer
5. Select Create a new port and select Standard TCP/IP Port and click Next button.
6. Under Device type, select TCP/IP Device. Under Hostname or IP address, enter the printer's IP address. Click Next.
7. Select Hewlett-Packard from the list of manufacturers and select and select your printer model. Click Next.
If your printer model was not listed, then select Have Disk, browse the HP CD that came with your printer and select the first file that starts with hp and ends with inf. Click Open then OK. Select your printer model. Click Next.
8. If you are asked, use the currently installed driver.
9. It will ask for the Printer name -- enter a new name or use the existing one. This will be the name of the printer that you select from other applications.
10. You may be asked to share the printer. Choose NO.
11. The Print Test Page box appears. Go ahead and print it.
12. Click Finish.
If you're still experiencing issues try changing the channel on your router to 11 and the encyption to WPA.
Say "Thanks" by clicking the blue Kudos star in the post that helped you.

Just set up a new router, now I can't print to my wireless printer!

Hi, so I'm really frustrated with this situation since I installed OS X Mountain Lion. I have a Samsung SCX-4623FW wireless printer, connected it to our wifi network (router: D-Link N 300 DIR-632). So it's all good, the wireless light is on so I know it's connected. I even printed out a configuration report to find out the IP address. Now my problem is, when I try to add a printer to my MacBook Pro (13" Inch, Late 2011) using the IP address and the following information:
Protocol: Line Printer Daemon - LPD
Use: Samsung SCX-4623FW Series (from Select Print Software...)
It says: Unable to verify the printer on your network.
Unable to connect to '[printer ip address]' due to an error. Would you still like to create the printer?
And I hit continue in case the error doesn't affect the wireless installation of the printer, I tried to test print a page on the internet and the status message of the printer says: The printer is not responding.
So I reboot the computer, unplugged and reconnected the router AND modem and still nothing. I reset the settings on the printer, new IP address and everything. Still nothing. I can print via USB but I prefer wireless printing because there are 2 desktops, 2 laptops and multiple devices in the house and it's just not convenient.
Can anybody please help? I'm all out of ideas. Many thanks in advance.

Can any Macs in your home see the printer?
That is to say, is it just Mountain Lion that is having the problem?
What I'm wondering is if this is a router problem, or a Mountain Lion problem? I'm trying eliminate as many variables as possible.
Do you happen to know if the Samsung printer supports Bonjour (eg. Zeroconf) network discovery protocols? You could download "Bonjour Browser"
<http://www.macupdate.com/app/mac/13388/bonjour-browser>
to see if the Mac can see your printer via Bonjour protocols.
Since you know the IP address of your printer, you could download "WakeOnLan" which will display every IP address is sees on your network, and check to see if it is in the list generated by WakeOnLan (NOTE: I do not want to wake anything up, but WakeOnLan does a really good job of finding and displaying every IP address is sees on the local network).
<http://www.macupdate.com/info.php/id/15779/wakeonlan>

How can I print from my ipad2 via my Canon Pixmar MP620 wireless printer? I get a message stating "no airprinter found".

How can I print from my ipad2 via my Canon Pixmar MP620 wireless printer? I get a message stating "no airprinter found".

Welcome to Apple Support Communities.
If you have a Mac running OS X, try AirPrint Activator.
http://netputing.com/airprintactivator/airprint-activator-v2-0/
It's "donation-ware."
Free to download and try. If it works and you like it, the developers do appreciate a donation, but the app continues to function, even without a donation.

My iPhone 5S no longer sees my wireless printer via bluetooth

my iPhone 5S no longer sees my wireless printer via bluetooth. All it does in Settings is continually search for devices. I've rebooted the phone, as well as the printer. I even sat next to the printer with no luck. It did find the printer when I initially set it up.

Did this work for you in the past?
ios does not support bluetooth printers without extra software.
Helper app -- /print n share
Print directly to the widest range of network or WiFi printers available in any app. Alternatively print via your computer to ALL printers including USB & Bluetooth printers. View read and display large PDF, Office & iWork files. Easily transfer & store files from the Cloud or your computer.
https://itunes.apple.com/us/app/print-n-share/id301656026?mt=8
You need to buy the right printer.
The iPad uses a print technology called AirPrint. Airprint is a particular communication protocol that flows over WiFi. So, having a WiiFi printer isn't sufficient. The printer needs to be of an Airprint variety of WiFi.
For a comprehensive list of links,
   see Texas Mac Man list:
     https://discussions.apple.com/message/21291967#21291967
   or
     http://ipadhowtouseit.com/ipad-printing/

Continued wireless printing failure

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