Control H brings up a number of folders that i do not want seen or use anymore. How Do i clear this out ?

How do i clear out the folders that appear when you hit control H ?

KB article [[Clear Recent History]] should answer your questions about clearing history and handling settings for history.
A shorter history cleaning guide can likewise be found here: [[Clearing private data]].
Please let us know how above works out, and if we can be of further assistance. Detailed feedback is appreciated and helps us to help you better, plus enables us to better help other users with similar issues.

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I added an e-mail account to my iphone using microsoft exchange; all went fine. I then deleted a number of contracts from my phone that I did not want there and find they are now gone from my e-mail account on my computer. Can I retrieve them?

I added an e-mail account to my iphone using microsoft exchange; all went fine. I then deleted a number of contacts from my iphone that I did not want on my phone. when I went into my e-mail account on my computer the contacts were deleted from there also. Will I be able to retrieve them? If so, how? Thank you.

In the device sync pages select Photos on the top at the right.
Un tick Sync Photos
Apply

I have photo sharing turned on, on both my Iphone 5 an my PC Icloud control panel but yet my pictures will not show up on my PC, how do I fix this?

I have photo sharing turned on, on both my Iphone and my PC icloud control panel, however my pictures will not show up on my PC how can i fix this?
I had a previous problem with this with my old iphone 4 and did not realize there was an issue until it was stolen. I would like to get this straightened out just in case anything ever happens with this phone.
Thank you in advance for any help.

Hey LBert7,
I would try the recommended steps in the following article:
iCloud: My Photo Stream troubleshooting
http://support.apple.com/kb/TS3989
Welcome to Apple Support Communities!
Take care,
Delgadoh

Regarding iMessage, when i want to send text to a person in my contacts app, i've been getting a message saying the number has not been registered with iMessage. How can one fix this problem?

Regarding iMessage, when i want to send text to a person in my contacts app, i've been getting a message saying the number has not been registered with iMessage. How can one fix this problem? It works on the iPhone.

It takes two to tango, maybe it's your recipient that has weak Internet/Cellular connections.

I no longer have access to system folders that allow me to remove old or incorrect PAGES templates. Need to find out how to do that. The only way I can do it now is to blank the template and replace the bad template with a blank.

I no longer have access to system folders that allow me to remove old or incorrect PAGES templates. Need to find out how to do that. The only way I can do it now is to blank the template and replace the unwanted template with a blank. It was previously possible to go to MY TEMPLATES and remove the unwanted templates. I don't if this issue is before or since installation of 10.8 (a nightmare in my case, which led to significant failure issues). And because I haven't tried to remove templates since finally managing to install 10.8 (now at 10.8.4), I don't know if this is typical of the newer OS or a problem. I've been a Mac user for more than 25 years, but I think I'm nearing the end of the road. By the way, I've never needed to do this before because the manuals always offered an answer... they don't seem to do that anymore. In any case, I don't know how this works... I'd prefer an email reply if that's possible. But that would probably be too easy, and I don't know how to get a reply.

Thanks, I appreciate the help. I think this is one of the problems Apple is creating by changing the OS so often. I had fomer colleagues at [a major aerospace contractor] who told me that so many original files were ultimately lost because of the deadly change in the "Save As" operation that they are now afraid of every OS update. Apple has badly damaged their support base with that very prominent company (they won't update now until they've fully examined and understand changes in the pre-conditioned nature of OS computer functions), and they are a whole lot less enthaled with Mac-related equipment/software. Can't blame them, I too used orginal files that way (as easy-to-use templates), and lost some important files before I realized what was happening (to late to revert). Companies should not have to retrain employees each time an OS gets an update, it's can be very expensive several different ways. They learned a painful lesson with that one. And because I'm now retired and don't use multiple devices, I need iCloud like I need a hole in the head... but I'm told there's no way to keep Apple out of my computer. Fortunately, because of major problems when initially installing Mountain Lion, one hold-over of the hardware/software damage I experienced was that iCloud can no longer access my computer even though everything else is working fine again. That was the only "good luck" I had as a result of that expensive nightmare.

Need to show proof of purchase to my insurance company, but my phone was replaced by apple so has a different imei number to the one on my receipt, how do you sort this out??

Need to show proof of purchase to my insurance company, but my phone was replaced by apple so has a different imei number to the one on my receipt, how do you sort this out??

Contact Apple and see if they can provide any documentation of the device swap.

TS1292 My pin number had been already use? I bought a $10 card and it appears that has been used. How can i solve this?

Hi!!
My pin number had been already use? I bought a $10 pin number and it appears that has been used.
How can i solve this?
I already speak with a representative of the provider company and they told me to contact Itunes or apple to solve this.
Help me please!!
I cant neither pay with my Master card debit and now with a pin.

From where did you buy this "PIN"? And did you get an actual card, or did they just send you a number? If you got only a number, then you may well have been defrauded. You'll need to go back to whoever sold you this "PIN" to resolve the problem. Apple to the best of my knowledge does not authorize any company to provide codes rather than a physical card and hence probably cannot help you if you did not get a physical iTunes card or receive a gift certificate issued by the iTunes Store themselves.
Regards.

The volume control has disappeared from the music app on my iPhone and i can't play any music how do i fix this?

The volume control has disappeared from the music app on my iPhone and i can't play any music how do i fix this?

Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray BEFORE doing the reset.

I recently bought a new PC and when I transferred my photos a number of them became distorted- the top half was ok but the bottom half were color shifted. Also a number of them the top and bottom don't line up. How can I fix this?

I recently bought a new PC and when I transferred my photos a number of them became distorted- the top half was ok but the bottom half were color shifted. Also a number of them the top and bottom don't line up. How can I fix this?

Hi, I see I haven't had any responses but these problems haven't been fixed.
I still haven't been able to transfer purchases from my phone to my comp so consequently have stopped purchasing on my phone.
I bought a couple of albums recently via itunes on my comp, and tried to tranfer them to my phone via a playlist, but the sync often crashes. One album transferred except for one song, and the other hasn't at all. What happens is that when I autofill from a playlist it often hangs for ages on the first song and then I have to quit the application altogether as nothing happens for ages. Basically, the whole Itunes software freezes.
After this I find it hasn't transferred any songs, but they do appear greyed out on my phone, which means it has transferred some basic data such as the titles, but not the song itself. When I try to repeat the process to complete the transfer Itunes tells me that it can't transfer because the songs are already on the phone, but they are not!! I can't click or remove on the greyed out items, so now I have a couple of almost full albums on my computer that I can't tranfer or install on my phone, and a whole bunch of greyed out songs on my phone that I can't play or remove!
The rest of the problems as above still stand. I downloaded the latest itunes OS updates but nothing's changed. I haven't done the very latest iphone update yet though because it says you need to make sure your stuff is backed up, and I don't want to lose the purchases I made on the phone that I can't transfer to my comp. I'm planning on uninstalling itunes completely and reinstalling but I have little faith that this will fix the issue.
Can someone please help at all?? I'm so sick of this!

My 3rd iphone. 3GS I did not buy from an apple store, how do I register this serial number with my apple account? it is already sync to it and will preform every function except email to my home computer. It says apple ID disabled

My 3rd iphone is a 3GS. I did not buy this one from the apple store, how do I register this serial number with my apple account? it is already sync'd and it and will preform every function except email to my home computer. It says apple ID disabled, also will not update my apps, same promt apple id disabled.
anyone know where I can go to register this phone? Thanks

https://register.apple.com

Suddenly, most of my folders that I separate the read emails into dissappeared. How to get back?

In Thunderbird just now most of the folders that I put my read emails into have disappeared. All the old messages are in them . I need them and the folders too. I don't know what I did to make them disappear. Please help. Thanks.

this is a follow up from the profane post earlier....
i have done this twice in two other posts..
here is my problem.. i started off trying to update itunes, it failed twice and said i needed to install manually via tools.
the only place to get to tools is the pop up box that appears when you click check for updates.. if there is an available update then the pop up shows up with the quick time and itunes files to download. so i finally figured that out. i clicked on tools and manual update, four files were saved to a file. Apple mobile device support, another one similar, itunes, and another one i cant remember. I only downloaded the itunes file seeing as though thats all i needed to accomplish in the first place.
so then i restarted my computer bc you need to reboot and then reopen itunes for update to take effect. once i have itunes back open i plugged in my new 5s which i am trying to sync to my computer to get all my stuff back bc i lost my previous phone over the weekend.. once i plugged the phone in an error stating i needed to unistall the apple mobile device support and itunes and then reinstall. well i dont know where those files were originally stored on my computer AND since my itunes was updated, just not the other 3 associated files, when i click check for updates it says its up to date and then pop up containing the quick time and itunes does not pop up thus i cant get back to the tools tab to manually save the 4 files again.
so i was just going to uninstall itunes all together and then i thought well what happens if it erases all my photos apps songs etc... which would defeat the whole purpose in the first place of me trying to sync my new phone to get all my stuff back.
so i literally have no idea what to do at this point.. if you have read this you are probably just as confused as me...

Old Skype Number that I do not want keeps getting ...

I had a skype number that expired almost a year ago, but I keep getting autobilled for it. Fortunately I did not have sufficient funds in my pay pal account. How do I deactivate this? I want to get a new number - but not until I can resolve this. Please help!

Hi, Eastriver,
Thank you for your further explanation. The fact that you do not see the Skype Number subscription on your Skype account details and purchase history is mystifying; please contact Skype customer service to sort this.
The process ought to be as simple as cancelling a subscription:
https://support.skype.com/en/faq/FA1881/how-do-i-cancel-my-subscription
or
https://support.skype.com/en/faq/FA12164/how-do-i-cancel-my-skype-number
Kind regards,
Elaine
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I have a number of gzip compressed archive files I'd like to delete. How do I do this?

I have a number of gzip compressed
archive files I'd like to delete. How do I do this

Select files and use one of the following:
Drag to Trash.
CTRL- or RIGHT-click and select Move To Trash from the context menu.
Select Move To Trash from the Finder's File menu.
Press the COMMAND and Delete keys.
Then Empty the Trash using one of the following:
CTRL- or RIGHT-click on the Trashcan and select Empty from the context menu.
Select Empty the Trash from the Finder's Finder menu.
Press SHIFT-COMMAND-Delete keys.

When i open safari an apple alert comes up with a phone number. when i call i get put on hold forever. how do i get this off there?

when i open safari an apple alert comes up with a phone number to call. when i call i get put on hold forever or no one calls me back. how do i get this off there and what is it?

It's a scam. Do not call the number. There are several ways to recover.
1. Some of those scam pages can be dismissed very easily. Press the key combination command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.
2. Press and hold command-W. You may hear repeating alert sounds. While holding the keys, click the OK button in the popup. A different popup may appear, which you can cancel out of as usual.
3. From the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and uncheck the box marked Enable JavaScript. Leave the preferences dialog open.
Close the malicious window or tab.
Re-enable JavaScript and close the preferences dialog.
4. If the Preferences menu item is grayed out, quit Safari. Force quit if necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock. None of the windows and tabs will reopen.
After closing the malicious page, from the menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.

After right-clicking the Firefox Icon, a window pops up with one of the titles being "Frequent." Web sites are always being added to this section that I do NOT want. Is there a way to control the number of listings under "Frequent?"

After right clicking the Firefox Icon, a window pops up above the icon with three sections in it. Two are titled, they are "Frequent" and "Tasks."
The "Frequent" section each time I see it, has added previous sites that I have visited. This list then has lots of duplicates in it. I do not need that, and would like to keep this listing a a favored few.
Is there a way to stop having superfluous web-sites added to the "Frequent" list ??
Thanks!

After right clicking the Firefox Icon, a window pops up above the icon with three sections in it. Two are titled, they are "Frequent" and "Tasks."
The "Frequent" section each time I see it, has added previous sites that I have visited. This list then has lots of duplicates in it. I do not need that, and would like to keep this listing a a favored few.
Is there a way to stop having superfluous web-sites added to the "Frequent" list ??
Thanks!

Control H brings up a number of folders that i do not want seen or use anymore. How Do i clear this out ?

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