CONTROL_NOT_FOUND dumps in VT02N

Hello,
We have been experiencing a recurring dump in VT02N with error 'CONTROL_NOT_FOUND'. In the system log, the error details read as follows:
<b>The termination occurred in the ABAP program "SAPLSPO5" in "%_CTL_OUTPUT"
The main program was "SAPMV56A ".
The termination occurred in line 30 of the source code of the (Include) program "<SYSINI>" of the source code of program "<SYSINI>" (when calling the editor 300).</b>
This is the code extract from program SAPMSSYD where the dump supposedly occurred:
<b>000270 * Nach DCO
000280 module %_CTL_OUTPUT output.
000290 perform %_CTL_OUTPUT in program SAPMSSYD using SY-REPID if found
> endmodule.</b>
The activities in VT02N when these dumps happened are detailed below:
<b>Enter shipment #-execute
Uncheck planning
Look for delivery #
Minus out delivery#
Save (when saving it takes you back to the beginning of vt02)
Enter
Check planning (this is where it sometimes will not check and it will freeze and will take us to an error message)</b>
What confuses us is this error <b>does not</b> always happen when the process above is done. Until now, we are unable to replicate the dump at will, though it still happens frequently. And we still cannot identify what causes them.
Could someone help us figure out why this is error is happening?
Thanks a lot for you help.
Best Regards,
Gladys

Have you looked for OSS notes on this topic?
Also, have you checked if the SAP GUI is the latest on the machine that is getting the error? It should be 6.4 patch lvl 19.
To isolate the problem, take one user that is getting the error, and upgrade the GUI. Then ask him to re-try for a while to see if it happens.
I've found this on the OSS:
OSS NOTE 794329
Symptom
You got an exception 'invalid dynpro processor state' and an abap dump with CONTROL_NOT_FOUND. In the frontend trace file with the name like sapfewdll_xx_xxxx_xx_xxxx_xxx.trc and sapfewdll_xx_xxxx_xx_xxxx_xxx.err.trc you can find the line:
Error: wrong modal number:  1
Other terms
Focus, error "wrong modal number:  1"
Reason and Prerequisites
Program error.
The focus was set to a disabled modal popup because of the wrong "last focus"
Solution
A solution is provided in patch level [7] of SAP GUI for Windows [640] and patch level [52] of SAP GUI for Windows [620]
Install this patch or a newer patch. Refer to notes 563161 and 330793 for information on storing and downloading patches. For queries concerning the installation of patches, see note 361222 (for SAP GUI 4.6D or lower) or note 535308 (for SAP GUI 6.20 or higher).
Good luck!
Leonardo De Araujo

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    Dariyoosh

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