Conversion from trial to subscription version

I purchased a subscription to Premire Pro but when I start the program keeps asking me if I want to continue with the trial version.
how do I convert the trial version to the one I purchased?

Hi Marcosibino,
Welcome to Adobe Forums.
When the trial box appears please click on license this software.
Enter your Adobe ID and Password to activate your Product.
Thanks

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Lightroom: upgrade from trial to full version, how to enter license key?

I installed Lightroom from Creative Cloud (CC) trial on Windows 7 Pro, 64-bit. The version is LR 5.6. I do not want CC, so I purchased the full version of LR on DVD. I was going to reinstall LR from the DVD, but see that it is only version 5.2. I have already done a fair amount of work with the trial LR 5.6 and am worried about losing the catalog that I have created.
So I thought I could apply the full version license key to the trial install, but there is no place to do that within LR. When I bring up the CC master application it shows that I have 5 days left with LR, but still has no way to apply a license key.
I had a very long and frustrating chat session with tech support. In the end I was advised to uninstall the trial, then install the full version. I might be able to download LR 5.6 full and simply install that.
So let me summarize my questions:
Is there any way to apply the license key for standalone full version of LR to the trial version that was installed using CC?
If I uninstall trial version, will I be able to install LR 5.6 download and apply license key?
If I cannot install from download and instead have to install from purchased DVD, will version 5.2 be able to import the existing catalog? Will subsequent upgrade(s) to 5.6 go smoothly?
What about the catalog? Will the existing catalog simply be found during a new installation? Or do I have to manually import?
I've found the community help in the LR forum to be very good - and that is why I am abandoning ACDSee after many years Thank you all for your help.

You should just uninstall what you have installed for LR 5.x, now, then download and install the LR 5.6 update from the Adobe Updates page, and enter your standalone serial number, and things should pick up where you left off.
You might want to go into LR’s preferences (if LR is still opening for you) and see where the catalog (.lrcat) file actually resides on your computer in case you have a problem and have to double-click on that .lrcat file to open your catalog, but my experience is that nothing will seem different after you’ve installed the new version other than the version number will be newer. The preferences, catalog, and pictures are somewhere different than where the program is installed so uninstalling and reinstalling shouldn’t affect any of it.
LR 5.6 update is here: http://www.adobe.com/downloads/updates/
FYI, the CC-LR is licensed by logging into CC, the standalone version is licensed by entering a serial number. That is why you have to uninstall the CC_licensed version and install the non-CC-licensed version.
It also probably wouldn’t mess anything up to install LR 5.2 from the DVD, but then you’d have to turn around and immediately download the LR 5.6 update, anyway, and it would waste time, so why not start with the latest update. The update is a fully function program, not a patch to an existing program. It’ll either find your existing licensing information if you’ve already entered the serial number or ask for a serial number if it doesn’t find anything—which sounds like your situation.

Move from Trial to Full version

Have the FIM trial installed. Using it to migrate accounts from one Domain to Another.
We purchased the Full version.
How can i move from Trial to Full. Any docs on this ? need to make sure nothing happens to migration or i go on unemployment line :)

Should be enough to upgrade sync service to your licensed version. Remember to backup configuration and encryption key.
Regards, Soren Granfeldt
blog is at http://blog.goverco.com | facebook https://www.facebook.com/TheIdentityManagementExplorer | twitter at https://twitter.com/#!/MrGranfeldt

From trial to subscription

While i was trying to upgrade my adobe account from free trial to subscription, i find that the links do not work. Long time, an error message is being shown, "We are unable to load all your plans & products. Please try again."
On the hand, if i click on the icon "join now" within the software application, it prompts for a serial number, and i do not possess any serial number through mail or otherwise.
Please help me to proceed with the subscription plan.
Thanks.

Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-and try some steps such as changing browsers and turning off your firewall for downloads
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Converting PM from trial to full version

I had asked in another thread whether I could download and install the current tryout version of PM, and then use my old serial number from a PM 7 upgrade I had registered with Adobe back in 2002. I was under the impression this process would work for InDesign, or at least since ID required "activation," but PM dates to another era and my memory is not that good. No one answered, so I went ahead and installed the Tryout, and can now report that the Tryout version does not allow conversion to the full version by adding a valid serial number; in fact, the Tryout installs itself in a special Tryout folder, suggesting that it expects to be un-installed before the full version is installed.
I kept searching through old stuff and eventually turned up my original PM 7.0 CD -- an upgrade -- but not the carton it came in. I uninstalled the tryout, installed PM7.0, and found that because it was an upgrade I needed a valid serial number from an earlier PM. The only serial number on Adobe's cardboard sleeve for my PM6.5 Plus was for the bundled Photoshop, but having registered my purchase with Adobe I could still retrieve the number, a string of 15 digits. PM 7 upgrade rejected this, as well as the 15-digit serial number for PM5 (not to mention the PS serial number from my PM6.5 CD).
I had done a cautious un-install of the tryout: when the un-install process said there were elements that might possibly be shared with other programs, I let it preserve those lest I disrupt the CS2 software I still use occasionally. After my valid serial numbers were rejected, I threw caution to the wind and re-installed the tryout so I could zap it completely. Not surprisingly, the re-installed tryout found traces of its previous incarnation, reporting I had just 7 days remaining in my 30-day trial (I thought I'd started the day with 8). I un-installed again, this time telling it to take everything. I then tried installing my PM7 upgrade again, and this time it accepted the serial number from my PM5 carton: the same 15 digits preserved in Adobe's registration, but this time broken up by hyphens, NN-NNNN-NNNNNNNNN. I think I had tried the hyphen-less version first, and thus that the hyphens made the difference, though they key may have been the complete un-install.
A quick test of suggests IDCS2 is happy as ever on my XP machine. Perhaps I should add that I have carefully avoided upgrading the OS to XP SP3, dimly recalling that SP3 can complicate ID's ability to read PM files. For what its worth, I turned up the box for my Mac PM6 which shows the serial number as a single string of 14 alphanumerics, two of which are letters.

InDesign CS2 will not be able to open PM files on XP SP3, Vista, or Win 7.
Bob

From trial to full version?

Hope this is the right forum for this question.
My Adobe Acrobat XL Pro trial version has expired and I wanted to upgrade it. There was a "buy" button and from that point everything got very confusing. I can choose to buy a full version for 6371sek (unsure of whats included in this) or upgrade 2730sek (upgrade from what? trial? and what do I get?). What way do I go to get exactly what I experienced in the trial version, with form central included? Appreciate all help.

The Acrobat Pro XI (11) upgrade is a special price for people who own Acrobat Pro X (10) or Acrobat Pro 9. It will not install for anyone who does not already own the older software.
(I am not sure if Form Central requires a separate subscription -- see this page https://www.acrobat.com/formscentral/en_GB/landing/axifcpricing2.html)

Acrobat - Conversion from higher to lower version - Problem & Bizhubs printing problem

My team developed a form using Acrobat 7.x that will be triggered from a portal - directly routed to a printer. (that is, a user can print the form directly to the printer just by clicking the form name - no need to open the form).
The form is getting printed in certain Laser Printers but its not printing in Bizhubs.
I suspect that the server that routes the form to printer doesnt have acrobat reader and uses Internet explorer as default application to open. I heard that IE is not much compatible with Acrobat 7.x.
So I tried to convert the form from Acrobat 7.X to Acrobat 6.X (using the Print option -> Adobe pdf)
The form gets converted to Acrobat 6.X but the form misses some properties.
That is, the form holds the Text boxes & text areas in it (in 7.X) when i converted to 6.X all these text boxes are no more.
Could any one please help me over come these problems?
1- Why a form that is routed thru server is getting printed in Laser Printers but not in Biz hubs. (Please note if i open the form in my machine and print directly to any printer it prints. It fails only when invoked thru portal - inturn thru server)
2- why conversion to lower version of pdf misses its properties.
Your timely help is much appreciated. Thank you so much in Adavance.
Thanks,
Aravind Srinivasan.

This is a good read for anyone attempting to convert a PDF to a Word document...
http://www.planetpdf.com/enterprise/article.asp?ContentID=PDF-to-Word_Conversion_-_Why_it_ is_so_hard_to_do&gid=7837&fa

Updating from trial to Full version, can't get rid of Trial Overlay on the Video.

Hey guys,
I just bought the Premier Elements 11 full version and installed it. I had made a video on the trial, and was hoping that when I opened that in the full version, the overlay that says "Created with Adobe Premiere Elements" that hangs out there for the whole video would disappear. Is that not the case?? Is there anything I can do to the file what will get rid of that...or do I simply have to re-make my video??
Any help would be appreciated.
Thanks,
Ben

BenjaminGWS
Thanks for the follow up information on what you observed trying to get rid of the Premiere Elements 10 tryout watermark in the project.prel from that 10 version in the purchased Premiere Elements 11. You say that the watermark was not removed automatically by the purchased Premiere Elements 11. I had never heard "automatic" to be the case until I tried this myself with Premiere Elements 11, not 10, tryout and then the purchased Premiere Elements 11. Unfortunately, I do not have access to the Premiere Elements 10 tryout to make a comparative test between
Premiere Elements 10 tryout
Premiere Elements 11 purchased
vs
Premiere Elements 11 tryout
Premiere Elements 11 purchased
But I have seen my observation verified independantly by at least one other.
But there are a lots of things here that SG and Adobe need to help us clarify.
a. Can you really remove the watermark from the Timeline once exported as a file (.mov, .avi, etc) from the tryout or is he and Adobe referring to removing the watermark on files still within the project.prel file.
b. Classically SG has said to go Timeline Menu/Deleted All Rendered Files as the route in the project.prel of a purchased version to get rid of the watermarked video still within the project.prel from the tryout. The Rendered files are .avi files for SD project and .mpeg for HD project. It is my understanding that there is a fundamental difference between "Rendered Files" and "Conformed Video" files, the latter typically having the file extension of .mcdb. So, when SG says
"You delete the Media Cache by going to the Preferences (under the Edit menu on a PC) and, on the Media page, clicking the Clean button.
That should get rid of all of your render files -- and the watermarked video along with them."
I would ask him to revisit that statement. If you are doing anything with that directive, you are deleting conformed video files that are found in Local Disk C\Users\owner\AppData\Roaming\Adobe\Common\Media Cache Database Folder. That information is clearly available in the Media Cache Database dialog in that Common Folder. The "Rendered Files" are still alive and well with their companion .xmp files in the Adobe Folder (default Documents\Adobe\Premiere Elements). This is true for Premiere Elements 11 and 10 Windows 7 64 bit.
I do not see where the question that started this thread has really been answered. And the latest SG comment forces to ask for a clarification on that.
We will be watching for your results.
ATR

How to upgrade from trial connect 9 version with elearning features?

Please advise how i upgrade from my current trial version of Connect 9 to the full version with elearning features.
I see that the public pricing is without the elearning features, so for me this is no good as i need to host courses. The email address of [email protected] is invalid and bounces back and the phone line helpers are unable to provide information to help.
I cannot find costings or online download options anywhere
Please help as a matter of urgency
Thanks

Contact me off-forum and I'll get you all the info you need.
Jorma Jennings
jorma[at]realeyesconnect.com
Not sure why the adobe email bounces, but they probably can't get you anything more than a contact for a reseller anyhow.

Transfer from trial to purchased version final cut pro

aloha!
i got the final cut pro trial version... and started some projects in there.
now i purchased final cut pro.
how do i get my projects and clips to final cut pro purchased version?
help!
kristin

Hi Kristinkshui,
Welcome to the Support Communities! I’m happy to hear that you liked the Final Cut Pro X software enough to purchase the full version. You will be amazed at all of the things you can do with this creative software!
The full Final Cut Pro X application will recognize the Libraries (and the projects and clips contained in them) that you created with the Trial Version. By default, these libraries are in the Movies folder in your User Account on your Mac, unless you chose an external hard drive to store this data. So, all you should have to do is launch the new Final Cut Pro X application and you should be able to pick up exactly where you left off. Once everything is working with your purchased software, quit Final Cut Pro X, and delete the FCPX Trial by dragging it from the Applications folder to the Trash.
The video below will provide a quick overview of what Final Cut Pro X can do:
Final Cut Pro X: Overview
http://support.apple.com/kb/VI287?viewlocale=en_US
I'm also including the Online Help Manual for Final Cut Pro X for your reference below:
Final Cut Pro X Help
http://help.apple.com/finalcutpro/mac/10.1/
These additional learning resources may come in handy as well:
Apple - Final Cut Pro X - Resources
http://www.apple.com/final-cut-pro/resources/
I hope this information helps …
Have a great day!
Judy

Upgrading from Trial to registered version of Server 2012 Essentials

I believe my Trial ran out.
Arrived in the morning to see my server rebooting right after attempting to scan the registry. During the scan, it reads 0% and erorrs to “If you’d really like to know, it is a registry error”.
I’m able to restart in Safe Mode w/ Network and it appears that the entire domain tree is unresponsive. All data is intact and I’m able to get out to the internet.
Tried to use the repair feature from CD but it states that C: is locked.
Also unable to reinstall due to the drive being locked.
Any suggestions would be greatly appreciated

Hi,
à
I’m able to restart in Safe Mode w/ Network and it appears that the entire domain tree is unresponsive.
I noticed that you can restart the server in Safe Mode. Just a confirmation, please check if be able to run
the server in normal mode again? Then check if can convert the server to full version. Or tell us why be unable to access normal mode?
Please refer to following article and check if can help you.
Evaluation Versions and Upgrade Options
for Windows Server 2012
àTrying sfc /scannow
as a last resort before calling for Tech Support
By the way, did you find any error message when run
sfc /scannow command?
If anything I misunderstand or any update, please feel free to let me know.
Hope this helps.
Best regards,
Justin Gu

I just purchased the upgrade from trial to full version. It does not work. It asks for my orginal serial key and when I paste in the trial key it says invalid??

Downloaded trial and then purchased the activate the full version option. The activation keys don't work. It wants an 'original' key. When I use the trial key it rejects it as invalid! Have I just been robbed of 75 quid?

lanceblack,
You know, I had seen your similar post in other forum with same issue. This itself is confusing for other participants including myself to keep track of forum discussion regarding same issue.
It would be nice if you keep your issue in proper forum in one place, less confusion for others.
Corky02 said better than I did yesterday. I am not quite sure why or what impresssion that you'd easily upgrade from try-out app into full-license. For many people are aware that what it means or what does this having to do with upgrading qualification with any applications. Why did you think you would get to upgrade that easily from trail try out app to licensed one?
I don't think the Apple's ads are misleading. I just think you got yourself confused. Sorry I can't help you. IF I am Apple employee, I would love to help you and get this resolved for you. I am just one of those participants helping others.
Once again, I am sorry that you get your view all wrong and lead into thinking that you are entitled to do so. But you need to understand that once if you had purchased a full license app from try-out app. Most people know what does that mean with try out app for the first time. And most people know that if they wish to purchase an application, this means purchasing a boxed (or electronic downloaded file) from Apple retail store (or online store). Plus, new venue at Apple offering Mac App store. I think that is a little confusion for some people who are not familiar with the difference.
I do believe that if you purchase from Mac App store, it doesn't require to put in license serial number. I think it is a different approach for some reason. I had bought some other Mac apps (not Aperture) from Mac App store few times. I haven't purchased Aperture updated version straight from Mac App store online. I bought mine from Apple retail store in Canada in person.
I still don't understand why you still think Apple is misleading you all the way. I don't think it is. In case if you haven't notice... there is way for you to get in touch with Apple called Apple Support Express Lane. Give it a try.

Moving from trial to full version - any precautions I should take?

My Aperture 3 trial is almost up and I've decided I'd like to purchase the full version from the Mac App Store. Because this involves deleting the application, and installing a newly downloaded copy from the store (instead of just entering a serial number to authorize the software), is there anything I need to do as a precaution beyond backing up my library to a vault?
Some notes about my set-up:
1. My images are referenced, and I have a vault of my library backed up to the same drive as my masters (which are also backed up to yet another external drive).
2. I have imported about 6,000 of my images so far and have performed a lot of keywording, organizing and rating, and have made a lot of adjustments.
3. My wife has her Facebook account set-up and a number of albums created which have comments from her friends, etc.
4. I am running OS X Lion 10.7.2 and Aperture 3.2
My biggest concern is accidentally overwriting or erasing information when installing a new copy of Aperture. Should I back up my preference files or anything like that? Or will the new version look to the preference file already created by the trial? Will my presets and ratings get wiped, or are they saved in the library? How about the Facebook data? Will it stick with my library, or will the full version need to be authorized again? I'd hate for her to lose all of the comments and such on the albums she's put together. Should I get her to de-authorize Aperture before reinstalling, or will this cause more problems?
Thanks in advance!
Doug

The one thing I can;t comment on is the Facebook aspect of this. Aside from that:
You seem to have it pretty well covered. In addition to the vault I would make a straight copy of the Aperture library. The trial you are running is 3.1.3 correct? In that case the first thing that will happen when you get 3.2 running is it will want to upgrade the library. The vault too will need to be upgraded. These go OK most times but if something did get messed up, you might have problems recovering from the vault.
You shouldn't need to worry about overwriting the library. You wiil be deleting the application from the Apllications folder. No need to do anything with the library. When you get the new version in and open it it will see the location of the library from your preferences file and open it. Should this not happen for some reason Aperture would make a new empty library but under no (normal) conditions would it overwrite a library. If this did happen for some reason you would just need to point Aperture to your original library.
Like I said I'm not really sure what will happen with Facebook. The whole Aperture web sharing thing is a bit of a kludge (imo).
So you should be fine with Aperture and your libraries, Facebook, well...
good luck.

Moving from trial to full version. Serial number not valid?

Trial version will not accept new serial number for authorization.
I bought the full version today from the Apple store (for $99 -- I guess I spent too much due to it being $79 on the App Store). Apple sent me the new serial number, but Aperture won't accept with the trial version serial number or the new serial number. What is going on?

While you're at it, you should see if they will just refund your money then you could go to the App Store and get it for $80.
If the above number doesn't work the web page Contact Apple might help.

Move from trial to full version of Aperture 3

I have been using the trial version of Aperture 3 for a week now, and I am really impressed with it. I would like to buy the App version from the App Store. What is the best way of doing this? Do I have to remove the trial version and then purchase and install the App version, or do I just purchase and install the App version and it will overwrite the trial version? I have read a few threads where someone went from the trial to the full version and because of the way then did it, it could not accept updates because it was still being seen as a trial version. I am still new to Apple and not comfortable with the way Macs handle software installation and removal. Any help will be appreciated.

We're in a kind of limbo with Aperture right now because of the transition to the Mac App Store. Logically that BUY link should take you to the MAS and let you buy from there without having anything else to do. But I don't know if they've changed it to do that — you'll have to try and see for yourself.
What may happen is that it'll work like it did before and you'll instead get taken to the Apple Store and be offered the $199 full version or $99 upgrade. Which is a little odd and — I have to agree with you — very un-Apple.
Basically there are two versions of Aperture 3 floating around: the $79 MAS version and the $199 Apple Store version. Both are identical in function but the $199 version still works with a serial number. You also get a DVD but frankly I haven't used an Aperture DVD since version 1.5 (I've been downloading the trial and purchasing a serial number upgrade since then).
Confusing? Yeah, it is.
But unless you want to pay more for the same thing, I'd go with the $79 MAS version. You might not even have to delete the trial but it's just a precaution in light of certain stories on this forum. Deleting the trial application won't affect anything you've done with Aperture 3 until now so don't worry, it's really not a big deal.
Best

Conversion from trial to subscription version

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