Convert to attachment

Dear all,
My corp is using exchange server and outlook client. My colleague send email to us through his handheld. I got the email but the content is null but it would have a attachment. The attachment is exactly original content. When he sent email to other staff, all of us got same problem. Do you know any setting we should change at our exchange server?
Many Thanks
SeaTiger

seatiger wrote:
Dear all,
My corp is using exchange server and outlook client. My colleague send email to us through his handheld. I got the email but the content is null but it would have a attachment. The attachment is exactly original content. When he sent email to other staff, all of us got same problem. Do you know any setting we should change at our exchange server?
Many Thanks
SeaTiger
Hello SeaTiger.
Is your colleague forwarding an email from his BB, or is he creating a new email on his BB and then sending it to your address?  What type of attachment shows up on the email received on your Outlook client?  Is your Outlook client configured to view html mail?
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