Could not open key: UNKNOWN\Installer\Products\9B00314CD581E574FBCE93FE37F2911B\SourceList\Media. Verify that you have sufficient access to that key, or contact your support personnel.
Hi guys !
My problem is in installation/uninstallation of iTunes:
Could not open key:
UNKNOWN\Installer\Products\9B00314CD581E574FBCE93FE37F2911B\SourceList\Media. Verify that you have sufficient access to that key, or contact your support personnel.
The error appear first time in installation iTunes 10.3.1.55.
The error repeat in QuickTime, Bonjour, Apple Mobile Device Support, Apple Software Update, just changing the green area.
How i fix this ?
Thanks.
PS: Im administrator.
Start>Run put regedit and press Ok.
1. Go to the key: HKEY_CLASSES_ROOT\Installer\Products\9B00314CD581E574FBCE93FE37F2911B\SourceLis t\Media
2. Right click in Media folder, select Permissions from the menu.
3. You will see that is no user, on the "Permissions for..." dialog box which appears next, press the "Add.." button and add in the "All"
4. Back on the first "Permissions for..." dialog box, click on each account in the top-list and make sure each has the "Full Control = Allow" and "Read = Allow" permissions
5. Click the "Advanced" button and the "Advanced Security Settings" dialog box appears
6. On the "Permissions tab" enable the checkmark box named "Replace all child object permissions with inheritable permissions from this object", then press the "Apply" button
7. On the "Owner" tab, highlight the "Administrators" name in the lower listbox, enable the checkmark box called "Replace owner on subcontainers and objects" and press the "Apply Button"
In my case, many errors appear before, but i fixing 1 by 1 and installation completed. Try and tell me later.
Similar Messages
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Hi,
I'm not able to install itunes in my Win 7 , 64 bit. getting the below mentioned error.. any help would be greatly appriecated.
" Could not open key: UNKNOWN\Components\DA42BC89BF25F5BD0AF19C3B9B1A1EE8\C0B7E33AC99B9CE47B20A823B86 1A19F. Verify that you have sufficient access to that key. or contact your support personnel."NCPlater to all haveing the error: ***I HAVE THE ANSWER***
iTunes
Could not open key:
UNKNOWN\Components\DA42BC83BF25F5BDOAF18C3B9B1A1EE8\3e43b73803c7c394f8a6b 2f0402e19c2. Verify that you have
sufficient access to that key. or contact your support personnel.
After following instructions for three different solutions that did NOT work; I found the solution that did work
on the support site for Syamntec.
Readers - Please, you must be VERY familiar with pc jargon and windows vernacular to accomplish the reset
of ALL the permissions in your registry.
Follow the ditrections below and pay attention to the notes for those running 64bit Win7.
Step one, back up the registry.
Step two, go to the MS KB: http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe-4a91-93cf -ed6985e3927b&displaylang=en and download the file that installs subinacl. It is an MSI file, and will do a quick install of a few Microsoft files. Hint: Look in the folder listed below, "subinacle.exe" may already be there.
Step three, create a batch file (subinacle.bat) with the following commands: (Use Notepad - copy & paste, not the red stuff)
cd /d "Program Files\Windows Resource Kits\Tools" (only for 32bit/x86 machines)
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f /grant=system=f
subinacl /subdirectories %windir%\*.* /grant=administrators=f /grant=system=f
secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose
For 64bit machines substitute for first line of bat file:
cd /d "c:\program files (x86)\windows resource kits\tools"
Step four, run the batch file. Let it run until the Command Prompt screen closes, may take 30 minutes or more.
Step five, reboot the machine and run the install again.
Ladies and Gentlemen; this worked for me and allowed immediate installation of two application packages I had been trying for three months! (Including ITunes 10.5) -
I am having trouble installing updates from iTunes. It used to work flawlessly. I am having trouble finding an email address where I can contact Apple or iTunes. I do not want to take the chance that they will charge me for a phone call because I think it is unfair for them to charge me, since I am using THEIR software already. THEY NEED TO PAY ME!!
Here is the error message I receive each time I try to install the updates:
"Could Not Open Key:
UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\7E577B2224C65CF4E801A9E52375 DB49. Verify that you have sufficient access to that key, or contact your support personnel.”
If someone would be kind enough to help me, I would greatly appreciate it!!
THANKS!!!!!!I am having trouble installing updates from iTunes. It used to work flawlessly. I am having trouble finding an email address where I can contact Apple or iTunes. I do not want to take the chance that they will charge me for a phone call because I think it is unfair for them to charge me, since I am using THEIR software already. THEY NEED TO PAY ME!!
Here is the error message I receive each time I try to install the updates:
"Could Not Open Key:
UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\7E577B2224C65CF4E801A9E52375 DB49. Verify that you have sufficient access to that key, or contact your support personnel.”
If someone would be kind enough to help me, I would greatly appreciate it!!
THANKS!!!!!! -
Ao tentar inslalar o ITUNES 10.4 me mostra a seguinte mensagem:
UNKNOWN\Installer\Products\9B00314CD581E574FBCE93FE37F2911B\SourceList\Media
Há algum tipo de erro com essa isntalação?
Aguardo contato.Tenho esse mesmo problema na instalação do itunes 10 no meu Windows XP
ele para de repente e aparece:
could not open key: UNKNOWN\Installer\Products\F65865963B6B0EB4ABB0F894B53E0233\SourceList\Media.Ver ify that you have sufficient access to that key, or contact your supportpersonnel. Verify that you have sufficient acess to that key, or contact your support personnel.
Como eu resolvo isso???? No suporte não diz!!!
Será que alguém pode me ajudar??????? -
'Could not open key....Verify that you have sufficient access to that key'
I just bought a new 4GB Ipod Nano. I had an older version if Itunes installed before that I hadn't used for about a year since I didn't have an Ipod. Now that I have a new one, when I try to install the latest version of Itunes I get this message
"Could not open key:
HKEYLOCALMACHINE\SOFTWARE\Microsoft\Windows...\{59C4F14F-7590-45FC-BE95-A67AB3590709}.
Verify that you have sufficient access to that key, or contact your support personnel."
I've looked up a way to fix this everywhere but I keep getting the same message. So does anyone know how I can verify that I have sufficient access to the key? I haven't been able to use my Ipod at all.Start>Run put regedit and press Ok.
1. Go to the key: HKEY_CLASSES_ROOT\Installer\Products\9B00314CD581E574FBCE93FE37F2911B\SourceLis t\Media
2. Right click in Media folder, select Permissions from the menu.
3. You will see that is no user, on the "Permissions for..." dialog box which appears next, press the "Add.." button and add in the "All"
4. Back on the first "Permissions for..." dialog box, click on each account in the top-list and make sure each has the "Full Control = Allow" and "Read = Allow" permissions
5. Click the "Advanced" button and the "Advanced Security Settings" dialog box appears
6. On the "Permissions tab" enable the checkmark box named "Replace all child object permissions with inheritable permissions from this object", then press the "Apply" button
7. On the "Owner" tab, highlight the "Administrators" name in the lower listbox, enable the checkmark box called "Replace owner on subcontainers and objects" and press the "Apply Button"
In my case, many errors appear before, but i fixing 1 by 1 and installation completed. Try and tell me later. -
hi,
i have problem when installing itune. it said:
Could not open key HKEY_LOCAL_MACHINE32\SOFTWARE|Microsoft\Windows\CurrentVersion\Run. Verify that you have sufficient access to that key, or contact your support personnel.
Please help me i can't do anything without ituneFor "Could not open key/write value" errors when reinstalling try b noir's user tip:
"Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\
[LongStringOfLettersAndNumbers]" error messages when installing iTunes for Windows.
The technique can be applied to the branch of the registry mentioned in the error message.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I continue to receive the error message "Could not create key: Verify that you have sufficient access to that key" when I am try to down Akamai NetSession Interface that's needed to download the adobe Photoshop elements 13 software that I purchased.
cancel the akamai download and download files 1 of 2 and 2 of 2 directly. put both in the same directory and double click the exe to start installation.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
What do I do when I get an error message: Could not write value ManageLLRouting to key\SYSTEM\CurrentControlSet\Services\BonjourService\Parameters. Verify that you have sufficient access to that key, or contact your support personnel?
See Troubleshooting issues with iTunes for Windows updates for general advice.
For "Could not open key/write value" errors when reinstalling try b noir's user tip:
"Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\
[LongStringOfLettersAndNumbers]" error messages when installing iTunes for Windows but apply it to the branch in question.
In this thread the OP found their AV solution appeared to be blocking access to the registry.
tt2 -
Hi friends,
i have tried to install ms sql 2012 on windows 8.1 pro 64 bit but it got failed due to the following error 1406 Could not write value to key \SOFTWARE. Verify that you have sufficient access to that key, or contact your support personnel..
I had run the set up file as administrator. I have ony one user account on my laptop. I have seen in the regestry about permission of user. There is full control to the user. I have also tried the solution related to this issue that are available in
this forum and other.
I have also attache the detail.txt log file here
So i am heartily requesting you guys if you have the solution then please post your solution as soon as possible.
Thanks in advance!!!Looks like this is a permission issue with account you logged in in your operating system or account if any you chooses to run you SQL Server installation . Or for executing setup file try using run as administrator.
http://www.sperrysoftware.com/kb/questions/7/How+to+Troubleshoot+a+%22Error+1406%3A+Could+not+write+value...%22+or+%22Error+1406%3A+Could+not+write+InstanceIndex+to+key...%22+error+message
http://support.microsoft.com/kb/913559
Raju Rasagounder Sr MSSQL DBA -
ERROR: Error 1406.Could not write value to key \SOFTWARE\Microsoft\Windows\CurrentVersion\Run. Verify that you have sufficient access to that key, or contact your support personnel.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1406.Could not write value to key \SOFTWARE\Microsoft\Windows\CurrentVersion\Run. Verify that you have sufficient access to that key, or contact your support personnel.Error 1402 | Error 1406 | Acrobat, Reader
Error 1603: A fatal error occurred during installation -
Hello everyone.. I recently bought iPad air and I am trying to connect it to my windows 7 notebook. And so I am trying to install itunes in windows 7. But I keep on getting the error message:
"\SYSTEM\CurrentControlSet\Services\Bonjour Service\Parameters. Verify that you have sufficient access to that key, or contact your support personnel."
I already did this: http://blogs.msdn.com/b/astebner/archive/2006/09/04/739820.aspx that was given in this thread:
https://discussions.apple.com/thread/1558225?tstart=0
But unfortunately I still get the error message during installation. If I ignore that and continue installation, iTunes is installed and seems to work. But my windows does not recognize my iPad. I read somewhere that iPad driver is in iTunes.
Please help... thank you very much.iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
iOS: “Not enough free space” alert when trying to sync
http://support.apple.com/kb/ts1503
You may need to delete iTunes on your computer and then reinstall.
How To Completely Uninstall and Remove All Traces of iTunes
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
Cheers, Tom -
Can anyone help? I have been trying to install the new version of Itunes for ages my new iphone wont activate on the old version!! Keep getting the same error message - Hkey_local_machine\software\microsoft\windows\currentversion\run - Verify that you have sufficient access to that key, or contact your support personnel.
Please Help!!!!!That particular key can sometimes be hit by malware, liam, so just to be on the safe side I think we should try a malware scan first.
Try downloading and installing the free version of Malwarebytes AntiMalware. Update your MBAM definitions and then run a full scan of the PC. (Takes about 2 hour on my Lenovo.)
http://www.malwarebytes.org/mbam.php
Does the scan find any infections? If so, please paste the contents of the log file for the scan in a reply here so we can have a look -
That comes up but I look for the file on my computer and its not even there? I've had trouble updating/installing the new itunes for the last week any help would surley be appreciated.
Sorry I missed your post. Anyone else with the same issue should find useful resources at Troubleshooting issues with iTunes for Windows updates.
tt2 -
I can not update my version of itunes. When I install the message "Could not open key UNKNOW \ Instaler \ Products \ E84E5F4E55179FC488DCF773E79CCA45 \ SourceList \ Media. Make sure you have sufficient access to that key or contact the support team." Any tips on how to solve this problem?
If doesn't work try use the instructions below BUT in BOTH folders, first in SourceList and after in the Media.
Start>Run put regedit and press Ok.
1. Go to the key: HKEY_CLASSES_ROOT\Installer\Products\9B00314CD581E574FBCE93FE37F2911B\SourceLis t\Media
2. Right click in Media folder, select Permissions from the menu.
3. You will see that is no user, on the "Permissions for..." dialog box which appears next, press the "Add.." button and add in the "All"
4. Back on the first "Permissions for..." dialog box, click on each account in the top-list and make sure each has the "Full Control = Allow" and "Read = Allow" permissions
5. Click the "Advanced" button and the "Advanced Security Settings" dialog box appears
6. On the "Permissions tab" enable the checkmark box named "Replace all child object permissions with inheritable permissions from this object", then press the "Apply" button
7. On the "Owner" tab, highlight the "Administrators" name in the lower listbox, enable the checkmark box called "Replace owner on subcontainers and objects" and press the "Apply Button" -
I can't install the itunes 11.0.1 version. an error message appears UNKNOWN \ installer \ products \ 21DFF8FCB206D224FAD115B114E16723 \ SourceList \ Media.
@Rudegar
Thanks for the reply, but I've been having this problem for well over a week. If it is a corrupt download, is there some way of deleting it from the iPad and getting a new one?
Thanks
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