Course not playing in IE8

Hello,
I need your help on something. I am using Captivate 6 and publishing with HTML and when I go to a kiosk with IE8 the course says it needs to have 9 or higher to work. Can I upload the course in a different format so that it will work better?

It sounds like you are publishing to HTML5, not just HTML. IE8 is not HTML5 compliant.
For this particular kiosk you will probably be better to publish to HTM/SWF.

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Spacing Issues and You Tube embed not playing in IE8, OK in Chrome or Safari

There are spacing issues (makes the website pages look like they are puzzle pieces) on all the webpages in
IE8, but in Safari and Chrome the website works fine. Same for the You Tube embed.
My wife did the layout of the website in Ilustrator and then transfered over the design to Dreamweaver CS3
(she's a graphic designer - I stopped asking questions long ago). Since she uses a Mac, it looked fine to her
in Safari. She took it to her work computer (PC) and tried to see if there were any issues detected when viewing in CS5
and she said it was fine.
Here is the URL: [url deleted by host]
here is the index file code (main page):
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"><html>
<head>
<title>Columbus Tile and Grout Cleaning Experts</title>
<meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1">
<style type="text/css">

</style>
<script type="text/javascript">

</script>
<script src="Scripts/AC_ActiveX.js" type="text/javascript"></script>
<script src="Scripts/AC_RunActiveContent.js" type="text/javascript"></script>
<link href="borderstlye.css" rel="stylesheet" type="text/css">
</head>
<body bgcolor="#002654" leftmargin="0" topmargin="0" marginwidth="0" marginheight="0" onload="MM_preloadImages('images/cleaning_b.jpg','images/sealing_b.jpg','images/repair_b. jpg','images/restore_b.jpg','images/about_g.jpg','images/cities_g.jpg','images/black_email .jpg')">

<table id="Table_01" width="720" height="575" border="0" cellpadding="0" cellspacing="0" align="center">
            <tr>
                        <td colspan="7" align="left" valign="top">
                                    <img src="images/index_01.jpg" width="720" height="73" alt=""></td>
                        <td>
                                    <img src="images/spacer.gif" width="1" height="73" alt=""></td>
            </tr>
            <tr>
                        <td rowspan="13" align="left" valign="top">
                                    <img src="images/index_02.jpg" width="46" height="502" alt=""></td>
                        <td colspan="6">
                                    <a href="about_contact.html"><img src="images/index_03.jpg" alt="" width="674" height="24" id="Image5" onmouseover="MM_swapImage('Image5','','images/about_g.jpg',1)" onmouseout="MM_swapImgRestore()"></a></td>
<td>
                                    <img src="images/spacer.gif" width="1" height="24" alt=""></td>
            </tr>
            <tr>
                        <td align="left" valign="top">
                                    <a href="cleaning2.html"><img src="images/index_04.jpg" alt="" width="90" height="95" id="Image1" onmouseover="MM_swapImage('Image1','','images/cleaning_b.jpg',1)" onmouseout="MM_swapImgRestore()"></a></td>
<td rowspan="11">
                                    <img src="images/index_05.jpg" width="109" height="445" alt=""></td>
                        <td colspan="3" rowspan="4" align="left" valign="top">
                                    <img src="images/index_06.jpg" width="226" height="215" alt=""></td>
            <td rowspan="4">                    <a href="mailto:info@urldeleted by host]><img src="images/index_07.jpg" alt="" width="249" height="215" class="border" id="Image7" onmouseover="MM_swapImage('Image7','','images/black_email.jpg',1)" onmouseout="MM_swapImgRestore()"></a></td>
<td>
                                    <img src="images/spacer.gif" width="1" height="95" alt=""></td>
            </tr>
            <tr>
                        <td>
                                    <img src="images/index_08.jpg" width="90" height="16" alt=""></td>
                        <td>
                                    <img src="images/spacer.gif" width="1" height="16" alt=""></td>
            </tr>
            <tr>
                        <td align="left" valign="top">
                                    <a href="sealing.html"><img src="images/index_09.jpg" alt="" width="90" height="93" id="Image2" onmouseover="MM_swapImage('Image2','','images/sealing_b.jpg',1)" onmouseout="MM_swapImgRestore()"></a></td>
<td>
                                    <img src="images/spacer.gif" width="1" height="93" alt=""></td>
            </tr>
            <tr>
                        <td rowspan="2">
                                    <img src="images/index_10.jpg" width="90" height="16" alt=""></td>
                        <td>
                                    <img src="images/spacer.gif" width="1" height="11" alt=""></td>
            </tr>
            <tr>
                        <td colspan="3" rowspan="5" align="left" valign="top">
                                    <div><script type="text/javascript">
AC_AX_RunContent( 'height','181','width','226','src','http://www.youtube.com/v/UjTfSuPyhf0&hl=en_US&fs=1&rel=0&color1=0x3a3a3a&color2=0x999999&b order=1','type','application/x-shockwave-flash','allowscriptaccess','always','allowfullscr een','true','movie','http://www.youtube.com/v/UjTfSuPyhf0&hl=en_US&fs=1&rel=0&color1=0x3a3 a3a&color2=0x999999&border=1' ); //end AC code
</script><noscript><OBJECT height="181" width="226"><PARAM name="movie" value="http://www.youtube.com/v/UjTfSuPyhf0&hl=en_US&fs=1&rel=0&color1=0x3a3a3a&a mp;color2=0x999999&border=1"><PARAM name="allowFullScreen" value="true"><PARAM name="allowscriptaccess" value="always">
                                         <embed
            src="http://www.youtube.com/v/UjTfSuPyhf0&hl=en_US&fs=1&rel=0&color1=0x3a3a3a&color2=0x999999&b order=1"
            type="application/x-shockwave-flash" allowscriptaccess="always"
            allowfullscreen="true" width="226" height="181">
            </embed></OBJECT></noscript></div>
            </a></td>
                        <td rowspan="4" align="left" valign="top">
                                    <img src="images/index_12.jpg" width="249" height="128" alt=""></td>
                        <td>
                                    <img src="images/spacer.gif" width="1" height="5" alt=""></td>
            </tr>
            <tr>
                        <td align="left" valign="top">
                                    <a href="repair.html"><img src="images/index_13.jpg" alt="" width="90" height="92" id="Image3" onmouseover="MM_swapImage('Image3','','images/repair_b.jpg',1)" onmouseout="MM_swapImgRestore()"></a></td>
<td>
                                    <img src="images/spacer.gif" width="1" height="92" alt=""></td>
            </tr>
            <tr>
                        <td>
                                    <img src="images/index_14.jpg" width="90" height="18" alt=""></td>
                        <td>
                                    <img src="images/spacer.gif" width="1" height="18" alt=""></td>
            </tr>
            <tr>
                        <td rowspan="3" align="left" valign="top">
                                    <a href="restoration.html"><img src="images/index_15.jpg" alt="" width="90" height="92" id="Image4" onmouseover="MM_swapImage('Image4','','images/restore_b.jpg',1)" onmouseout="MM_swapImgRestore()"></a></td>
<td>
                                    <img src="images/spacer.gif" width="1" height="13" alt=""></td>
            </tr>
            <tr>
                        <td rowspan="3" align="left" valign="top">
                                    <a href="about_contact.html"><img src="images/index_16.jpg" alt="" width="249" height="102" id="Image6" onmouseover="MM_swapImage('Image6','','images/cities_g.jpg',1)" onmouseout="MM_swapImgRestore()"></a></td>
<td>
                                    <img src="images/spacer.gif" width="1" height="53" alt=""></td>
            </tr>
            <tr>
                        <td rowspan="2" align="left" valign="top">
                                    <a href="url deleted by host]" target="_blank"><img src="images/index_17.jpg" width="88" height="49" alt=""></a></td>
<td rowspan="2">
                                    <img src="images/index_18.jpg" width="47" height="49" alt=""></td>
                        <td rowspan="2" align="left" valign="top">
                                    <a href="url deleted by host" target="_blank"><img src="images/index_19.jpg" width="92" height="49" alt=""></a></td>
<td>
                                    <img src="images/spacer.gif" width="1" height="26" alt=""></td>
            </tr>
            <tr>
                        <td>
                                    <img src="images/index_20.jpg" width="90" height="23" alt=""></td>
                        <td>
                                    <img src="images/spacer.gif" width="1" height="23" alt=""></td>
            </tr>
            <tr>
                        <td width="674" height="33" colspan="6" align="left" valign="top" bgcolor="#FFFFFF"><span class="style1">Your tile and grout cleaning, restoration, and repair experts. Some of the cities serviced: Columbus, GA; Fortson, GA; Hamilton, GA; LaGrange, GA; Midland, GA; Pine Mountain, GA; Phenix City, AL; Smiths, AL; Auburn, AL.</span></td>
<td>
                                    <img src="images/spacer.gif" width="1" height="33" alt=""></td>
            </tr>
</table>

</body>
</html>
Please help!

Please note my anti-virus program is warning me that your website is harmful. Please correct it immeidately or your link will be removed from Adobe's forum.
This is what F-Secure says:
<http://browsingprotection.f-secure.com/swp/result?url=http%3A%2F%2Fwww.cleaningsolutionsun limited.com%2F&lang=ENG>
This is what Mcafee says about your site:
<http://www.siteadvisor.com/sites/http%3A//www.cleaningsolutionsunlimited.com/>
Good luck.

Swf does not play in IE

I have a client who wants his logo in flash. I'm using swfobject to include the swf, but it does not play in IE8 unless I specify compatibility mode.
The site is here...
     thefinancialtap.com
What am I missing?

I'd suggest you get rid of all the IE conditional statement stuff and only use the single <object>, IE will handle that just fine... with or without swfobject.
<object data="path_to_file/file.swf" type="application/x-shockwave-flash" width="insert_width_of_movie" height="insert_height_of_movie">
            <param name="movie" value="path_to_file/file.swf">
            <param name="SomeOtherParam" value="ParamValue">
</object>
According to your DOCTYPE this validation service agrees. Validate your page here:
http://validator.w3.org/
Notice what is says about the first (IE targeted) <object>.
Best wishes,
Adninjastrator

HT5100 I have an ipod shuffle, obviously it does not play video, can i use my shuffle to play the audio part of an i-tune u course that normally comes in video format? To put it differently, if i-tunes course available as video can I download the audio po

I have an ipod shuffle, obviously it does not play video, can i use my shuffle to play the audio part of an i-tune u course that normally comes in video format? To put it differently, if i-tunes course available as video can I download the audio portion of an itunes video?

Welcome to the Apple Community.
Unfortunately not.

Course will not play in LMS until the Exit button is clicked

I'm stumped. I've created a course that plays fine until I enable reporting in our LMS. This is the first course we've created in Captivate 5, and I'm using the same Quiz Reporting settings that we used in Captivate 4 (that always worked). If the course is published to the LMS without quiz reporting enabled, the course plays fine.
However, if the course is published to the LMS with Quiz Reporting enabled, then the course freezes on the first slide, and will not play until the Exit Button in the playback controls is clicked. All of the other buttons cease to function until the exit button is clicked as well.
Any ideas on what could be causing this?

Just a quick update... I was able to resolve our issue.
(in case anybody else runs into this issue, maybe this will help)
We were using AICC to report back to our LMS (Saba) and it's always caused various kinds of problems with Captivate v4. We were using some sort of work around to get the reporting to work properly. I was trying to use the same work around we used in v4 with v5, which (I'm totally guessing here) was what was causing the problem.
Instead of using AICC, I uploaded a SCORM package to our LMS, and everythings been working great since.

I made a movie on iMovie and went to burn to DVD and of course I could not...contacted Apple and they said to download an app to help solve this problem...i did..so I could finally burn a DVD, but it will not play on my DVD player...HELP!!!

I made a movie on IMovie and went to burn it to a DVD ...I could not do this so I contacted Apple..they had me download an App and then I could make a DVD...but it will not play on my DVD player...does anyone know how I can solve this problem.. I purchased this to make DVD's and now I can not do that!!

This is a known issue. It really comes down to two key factors - what type of DVD are you burning to + what type of DVD player you have.
This article will help. It's lengthy and can be technical in some parts but should shed some light on your problem.
http://www.media.utah.edu/dvdworkshop/pdf/DVDCompatTest.pdf

I recently upgraded from an iphone 4 to a 4s, but now all songs purchased from iTunes will not play via my phone. Any idea how to fix this problem?

I upgraded from an iphone 4 to a 4s, after a few initial problems and two restores, everythings seemed to be working...until I went to play some music, all music loaded to itunes via CD's played, but ALL purchased music from itunes does not play...i click on the song and the screen flashes to the image then goes back to the list of songs, so the purchased music shows up...just does not play. Can anyone help resolve this problem? Thanks!

here is an interesting thing: take the iphone and set lock screen to never. Now make an email with siri--be sure to activate her with call button. get to the body and get some text in there. then just stop talking. LOCK SCREEN APPEARS!!!!!! and of course you draft is gone.
There does seem to be a work around for some--maybe all these issues. Don't use the call button--use the buttons on the phone.
Siri seems to behave properly with scenerio above---sans call button. She does not go to lock.

Real Instruments Not playing - effects are

In one of my songs, the real instruments do not play. However, I can hear the reverb and echo for these tracks. The tracks still respond to editing. The drum loop and Software Piano play just fine.

Thanks for the suggestions. I can't remember deleting any tracks... however, how would i check for "hidden" tracks?
The funny thing is i can hear the effect returns for the real instrument tracks...tracks that are heavily reverbed i can hear a faint echo of the track. and like i mentioned the drum loop and software piano still play fine.
And, I also see monitor activity in the real instrument tracks when i play the song. Everything looks normal, but of course, the sound isn't there.
Thanks again for your help!
Message was edited by: Ike the Longshoreman
P.S. I just tried Unsolo all tracks and Unmute all tracks... still the same problem.

Premiere Pro CS5.0.4 -Will not play any video- reinstall didn't help

here's my system info -
Model: MacPro5,1, BootROM MP51.007F.B03, 4 processors, Quad-Core Intel Xeon, 3.2 GHz, 16 GB, SMC 1.39f11
Graphics: ATI Radeon HD 5870, ATI Radeon HD 5870, PCIe, 1024 MB
   ----------------I only use one monitor, 1920x1200, 32bit color depth
   ------------------No Capture Card, No Sound Card or I/O box
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Serial ATA Device: HL-DT-ST DVD-RW GH61N
Serial ATA Device: TSSTcorp CDDVDW SH-222AL
Serial ATA Device: Hitachi HDS722020ALA330, 1.82 TB
---------- This 2tb Hitachi is my data drive - there are 600GB free (33%)
Serial ATA Device: OWC Mercury Extreme Pro SSD, 223.57 GB
   ---------This 250gb SSD drive is my system/application drive - 120GB free (50%)
Serial ATA Device: OWC Mercury Extreme Pro SSD, 111.79 GB
------------this 125GB SSD I use as a project-specific drive to serve up video very quickly when i'm generating Video material using the software VDMX
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd300000 / 2
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfd320000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x5a100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x5a110000 / 3
FireWire Device: built-in_hub, Up to 800 Mb/sec
i've been using Premiere Pro for about a year and a half with no trouble, no crashes that i can remember.   I updated to 5.0.4 when it came out and experienced no problems.
I have not made any changes to my system (drivers, programs, etc.) since the last time i worked with Premiere Pro with no trouble. The only difference is that i generated approx. 52GB of new video files (mov. uncompressed 32bit 640x480 resolution) that i was beginning to edit in to a music video.
My current problem is:: there is absolutely no playback of video in 5.0.4.   not in the tiny project window preview, not in the source preview, and not in the timeline/canvas window.   when i push PLAY, the button turns into a square STOP button, but nothing happens.   this is independent of project or file type. The project i was working on when playback stopped is using uncompressed 640x480 32bit Quicktime files and one 44khz/16bit .AIFF file.   as a quick doublecheck, I just added a 640x480 Apple Intermediate Codec file and it also will not play back.   I opened older projects and none of them will playback.
My problem started while i was working on a project. I was working on the project for probably an hour and a half with no trouble. Then it seemed to get a bit sluggish and i could hear the HD churning a little more.   After rendering out a short section (just under 10 seconds), PPro did not play back the just rendered (now greenline) section. Immediate playback of rendered material was the default behavior, and this was the first time ever that the just rendered section did not play back.   I then discovered that no video would play back at all--in any of the windows.   I can scrub through all the video without any trouble--all the frames are there.
I shut down PPro, & restarted. No change.   I restarted my computer. No change.
Realizing that the problem was likely related to a lack of space on my data drive, i deleted approx. 500GB of files off my 2 TB drive, leaving just under a 1/3 of it free. i checked the drive for errors, and defragmented it. Premiere Pro still wouldn't play any file from any project.
The files are fine, they will playback anywhere else (several different file types involved in different projects). The files are compatible with Premiere Pro (uncompressed VGA resolution Quicktime .mov), i was editing on the timeline with them for hours before all video playback stopped.   All other Adobe programs (After Effects, Photoshop work fine).
I tried to find an answer/solution on these forums, unsuccessfully.   After uninstalling PPro and reinstall (did not help), and entire Suite uninstall, Adobe Clean, and reinstall, neither version 5.0.0 or 5.0.4 will play video --the no playback problem has persisted.
I was running out of HD space --i had less room than i thought -- down to about 7% of free space, a bone-headed move on my part. I'm not surprised that playback performance got compromised due to lack of space.   But i'm shocked that the problem is persisting.   Fortunately, i had just backed up my entire system the day before. (i've backed up many times before and this never affected PPro performance)
i tried to "CLEAN" the media cache for the sequence but it had no effect (in searching the forums, i saw somebody else have their 'crashing Premiere Pro' problem solved by hitting this button). I just took a look in the user/application support/adobe/common/5.0 to look at the "Media Cache" folder and the "Media Cache Files" folder.   Neither of them are empty, even after hitting the CLEAN cache button in the main preferences 'Media' settings window.   I don't know if this is the correct behavior or not.   (i'd expect a "clean" command to empty the folder, but i'm not the programmer)
This does not appear to be the ATI/5.0 problem that so many Mac users suffered (i was lucky to never have that problem).    Again, i've never had any problems with Premiere Pro over the last year and a half, until working on this latest project with the Hard Drive very low on space.   I'm 99.9% positive that's at the heart of the issue.
I don't understand why a clean reinstall did not help in this regard. The problem is clearly PPro specific.   I found one topic in the forum where someone else experienced this same "no video playback" problem, but there was never follow-up from the user saying whether or not his problem was solved (or what was done to correct the problem).
I'd love to get some help--- seems to be a very rare issue, but right now, i can do no video editing. btw, i started a new project as well and imported a .mov file -- same problem, no video playback.
the weird thing is that i can actually still edit video. i just rearranged my timeline assets and rendered out a minute-long quicktime (Apple Intermediate Codec) .mov and it looks and plays as it should.    This is really weird. I'm baffled -- there must be some way to fix this.   I don't want to have to go back to Final Cut, certainly not when i've already paid for Create Suite 5 Production Premium and EVERYTHING works except for video playback in PrPro.
thanks in advance for your help
Message was edited by: magneticjak
Message was edited by: magneticjak

hello.   hey, thanks very much for writing back. i got some good info with a search or two. (info about what regedit is and what corresponds to it in OS X -- regedit allows you to edit "preference" keys for individual programs, OSX's equivalent for these keys are the .plists in User & System: Preferences and Application Support)
what i ended up doing was uninstalling Premiere Pro (not the suite, just PPro).   Then i deleted a few preference files:
from User /Preferences/Adobe:
com.adobe.AdobePremierePro.plist
com.Adobe.Premiere Pro.5.0.plist
and from System Preferences:
the file: Adobe Premiere Pro Prefs
and..
/.../Premiere Pro/5.0/...
AMEPrefs.xml     (i noticed that there's also a preference file in Media Encoder's own folder so i didn't sweat this one)
Debug Database.txt
Placeholder Preset.epr
PostEncodeCmds.pref
PresetCache.xml
Trace Database.txt
NOTE:
of course i don't know if deleting any files beyond the 2 .plist files in User Prefs was necessary, but... it seems to have worked.
I then reinstalled Premiere Pro CS5, and fired up an old project and i've got playback of HD and DV files, and snappy editing and rendering, so hopefully i'm good to go.   I'm just going to stick with v5.0.0 because i actually don't remember ever having any trouble with it, and i don't remember v5.0.4 adding anything i was 'missing' or 'needed'
hopefully, this thread will be useful for any future folks that run into trouble - and it's got a solution for both Windows and OS X
happy editing,
peace

My ipod classic will not play podcasts

I have a 160GB iPOD classic and have been syncing successfully music, podcasts, photos and videos for many years. Originally formatted on my PC, for the last year I have only been syncing on my MAC but I haven't re-formatted the iPOD and it didn't seem to mind. A couple of weeks ago the iPOD decided it would not play any video podcasts (radio podcasts are fine). I select it to play, and after a second or two it goes back to the menu. I have completely cleared the iPOD and restored to factory settings. After re-syncing it still does not work. Movies (typically MP4 conversions from DVD and the web) all play fine. I have done this on the MAC (factory reset, re-sync) and also on the PC (factory re-set, re-sync). Makes no difference. Today I deselected all podcasts, synced, then just selected a new video podcast (a TED video as it happens) but still no luck. Does anyone have any suggestions?

I think I have figured out the problem. Call it "Curse of the iCloud." In the settings I had "download most recent episode." That may have been the only one actually on my computer. The rest were hiding in the Cloud. The computer showed a couple of hundred episodes, long since sent packing but still hiding. If I click on the iCloud symbol it brings the actural podcast to my computer where it can sync to the ipod. I didn't really want 250 old podcast taking up space, but of course they aren't really taking up my space, only Apples, and what Apple wants, Apple gets, and to **** with the rest. I suppose I should have known all of this, but I didn't, and trying to find it out is somewhat daunting. Anyway, I've reset to download all future episodes, gone back reloaded ones I hadn't listened to, and will see if that works. To quote that distinguished techie, Ricky Recardo, "We need some better 'splaining around here.
EMS

Ipod Nano 2GB Not Playing Songs

When I turn my Ipod on and try to play a song, it just cycles through all of the songs and does not play any of them, I can change my settings and look through the playlists but when I try and play one it will start acting up. Can anyone help?
1st Gen. 2 GB Ipod Nano Windows XP

I believe I have remedied the situation. I took my ipod to another computer, and downloaded itunes and restored my ipod from there. And that seems to have fixed the issue. Course now I have none of my apps and only the music that I did purchase, but hopefully when I sync it with my other pc it will bring all that back, without the song skipping problem.
-CDHHYATT

Why do my songs and audio books keep getting erased when I add a new book? Now some books will not play and the iPod does not keep track of where I was when I pause a book, leave for music and then go back!

About a month ago I added some new audio books to my iPod Classic and then after disconnecting, I discovered EVERYTHING had been erased.
I had to restore through my iTunes but then I could not load my music back on.
I uninstalled / reinstalled iTunes and completely reformated the iPod drive.
I successfully got my music and books back on but then added a new book two days ago only to discover everything got erased AGAIN!!!
Of course, my 1 Year Warranty was up about a week before the first incident.....
I formatted the iPod again, uninstalled / reinstalled iTunes (it was freezing during sync) and downloaded all my music and books again.
Now I have several books that will not play (they play on iTunes and they played on the iPod before all these events) and the iPod does not keep track of where I was in a book when I have to stop and go to something else.
Does anyone know what is going on with this thing??? I have a 5th Gen Video and in all the years I've had it, I've NEVER had problems like this!
Does anyone have any ideas on what I can do to get my iPod Classic up and running properly again?
Thanks.

When iTunes/iPod sync process failed due to timeout, the iPod, has only the initilaised filesytem structure at the start of the Sync.
The timeout failure could be due to
Bad hardisk - do the iPod disk diagnostic, refer to this excellent post by tt2
Slow USB port or resource - Dont use any USB hub, disconnect all other USB devices while syncing
Timeout due to Antivirus or other plugins - disconnect from Internet and stop the Antivirus or monitoribng software if you are syncing.
Preferably stop doing other things while syncing this ancient device, which the latest iTunes designer, think will soon be extinct.
Have a nice day!

Music will not play in iTunes store OR library. Quicktime also not working.

I am quite nearly at my wits end trying to figure out the problem I am having: I just started up a brand spanking new Mac Pro today, and aside from other problems, am unable to play songs that I migrated over from my old Power PC G5, which was running the last version of Mac OS 10.5 before it kicked the bucket; I luckily had an external drive running Time Machine backups.
The songs all show up, I checked my Library, checked permissions, ran my disk utility just to be sure, I have already gone through the authorization mambo in iTunes--I was able to sync my iPod Touch just fine, aside from a few issues with apps that I downloaded directly to my iPod not wanting to transfer over to my computer, it did tell me my new machine was authorized, of course I have two machines authorized because I was unable to deauthorize the last one before it died--but they just do not play. The play button shows, the little sound icon comes up beside the song, but no sound issues forth. Same thing seems to happen in iTunes. I attempted to play a Quicktime movie preview, also, but that did not work either, so I am wondering if there might be a connection between the two.
This too, after I migrated over everything, iTunes did not want to start up; I was prompted to reinstall it, as I was told it was corrupted or installed incorrectly. Which is weird, seeing as how I had only just started up the machine for the first time, and had nothing to do with installing iTunes in the first place. I downloaded it from the internet, and it seemed to be working fine until I attempted to play music.
If anyone can help me, I will be so very grateful. Just about next to tears, and am trying all avenues; next will be calling Apple Care and hoping for someone who can help.

I am having the same problem with my iTunes. Support had me uninstall everything and reinstall iTunes again thinking it was corrupt. I did that and it worked for a couple of days. Now they say that cannot help since it is iTunes and not my iPhone and sent me here. Sometimes I can get it to work sporadically if I reboot my laptop a couple of times, but I have rebooted a few times already and nothing plays...no song previews, nothing from my library. iPods and iPhone play fine, it is isolated only to iTunes and is super frustrating. I get the same task bar up top as if it were going to play, but the play timer doesn't start. Help please!!!

Are Adobe Captivate swf files not compatible with IE8 or IE9 when inserted into RoboHelp projects?

Hi,
I've published Adobe Captivate swf files and then inserted them into my RoboHelp project. I then synced my RoboHelp project with our website and the videos within online help are not functioning in IE8 or IE9. They are only working in IE11.
Thanks,
Jaimie

Hi there
When a SWF plays in IE, it uses the Flash Player ActiveX control. I'm not 100% sure that different versions of IE would share the install. So if you have one version of IE on your machine, perhaps it either doesn't even have the control added in or it's the wrong version.
One thing I would check in the browsers where the content seems to be missing is to right-click the blank area and see if you coax a Flash pop similar to below:
Then note the version number.
You may find that all that you (or others) need to do is ensure you have at least a specific version of the player/add-in installed.
Cheers... Rick

SWF does not play after publish.... OS compatibility bug?

I have embedded SWFs that will not play once the Presenter file is published. They appear to be "frozen" on the first frame.
Here's the setup:
The SWFs are scripted in AS2 (not AS3)
SWFs are built in Flash Pro CS5 and are published to Flash Player 9.
They are not Captivate files.
PowerPoint 2007 (12.0.6535.5002) SP2 MSO (12.6535.5002)
Presenter 7.0.5 Build 7588
Microsoft Windows 7 Pro 64bit
BUT, I can open the same file on another computer with this setup, and it publishes just fine.
The SWFs are scripted in AS2 (not AS3)
SWFs are built in Flash Pro CS5 and are published to Flash Player 9.
They are not Captivate files.
PowerPoint 2007 (12.0.6535.5002) SP2 MSO (12.6535.5002)
Presenter 7.0.5 Build 7588
Microsoft Windows Vista Business
The only difference appears to be my OS. Does anyone know of any bugs with Presenter in Windows 7?
UPDATE:
As I type this, literally, I got a notice that there's a Presenter 7.0.6 Update. So I went ahead and installed it on the Windows 7 box. Republished the Presenter course, and wouldn't you know it... the SWFs are now playing!
The patch says this: The Adobe® Presenter 7.0.6 update resolves Adobe Presenter's compatibility issues with PowerPoint 2010 and some important issues identified in Adobe Presenter 7.0.5 (Although the patch site doesn't bother providing us with a list of what those important issues are! Thanks Adobe, you rock.)
--- Well, it fixes MY issue for Windows 7/Presenter 7/PowerPoint 2007 too.

See the updated within the post. Installing the 7.0.6 patch was the fix.

Course not playing in IE8

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