CR 2008 .msi Deployment

I set Crystal Reports 2008 as a prerequisite when deploying a Visual Studion 2008 application.  With the original 2008 .msi file this worked great.  The Crystal Reports runtime installed as expected.
Since CR 2008 is now up to SP1, I replaced the original msi file with CRRuntime_12_1_mlb.msi.  I rebuilt my setup application.  The new msi file was packaged with the setup as expected.  However, when I run the setup program I get the EULA (and I press Accept) then I get the message that setup terminates with a error.  The error is
the publisher of CRRuntime_12_1_mlb.msi cannot be verified.
Is there a way to get the SP1 msi to behave like the original msi and install correctly.
Thanks.

I ran into the same issue when attempting to add the msi as a prerequisite.
- I used the CRRuntime_12_1_mlb.exe instead and it worked fine.
- You'll need to modify your product.xml file so it looks like what I have below.
You can download the CRRuntime_12_1_mlb.exe from [here|https://smpdl.sap-ag.de/~sapidp/012002523100006561812009E/cr2008sp1_redinst_rfrsh.zip].
See note [1353836 |https://www.sdn.sap.com/irj/boc/notes]when it is published to the SDN.
<?xml version="1.0" encoding="utf-8" ?>
<Product  xmlns="http://schemas.microsoft.com/developer/2004/01/bootstrapper"  ProductCode="BusinessObjects.CrystalReports12.NET.2.0">  <!-- Defines list of files to be copied on build --> 
     <PackageFiles>
          <PackageFile Name="CRRuntime_12_1_mlb.exe" />
     </PackageFiles>
  <RelatedProducts>
  <DependsOnProduct Code="Microsoft.Net.Framework.2.0" />
       <DependsOnProduct Code="Microsoft.Data.Access.Components.2.8" />
  </RelatedProducts>
  <InstallChecks>
       <RegistryCheck Property="CRBuildNum" Key="HKLMSOFTWAREBusiness ObjectsSuite 12.0Crystal Reports" Value="BuildNum" />
  </InstallChecks>
  <Commands Reboot="Defer">
       <Command PackageFile="CRRuntime_12_1_mlb.exe"
       Arguments=' /quiet pidkey=A1234-B123456-C123456-D123'
       EstimatedInstalledBytes="50000000"
       EstimatedInstallSeconds="220">
      <!-- These checks determine whether the package is to be installed -->
      <InstallConditions>
        <!-- ByPass if the BuildNum is the same -->
        <BypassIf Property="CRBuildNum" Compare="ValueExists"/>
        <!-- Block install if user does not have admin privileges -->
        <FailIf Property="AdminUser" Compare="ValueEqualTo" Value="false" String="AdminRequired"/>
        <!-- Block install on Win95 -->
        <FailIf Property="Version9x" Compare="VersionLessThan" Value="4.10" String="InvalidPlatformWin9x"/>
        <!-- Block install on NT 4 or less -->
        <FailIf Property="VersionNT" Compare="VersionLessThan" Value="5.00" String="InvalidPlatformWinNT"/>
      </InstallConditions>
      <ExitCodes>
      <ExitCode Value="0" Result="Success"/>
      <ExitCode Value="1641" Result="SuccessReboot"/>        <ExitCode Value="3010" Result="SuccessReboot"/>        <DefaultExitCode Result="Fail" FormatMessageFromSystem="true" String="GeneralFailure" />      </ExitCodes>
         </Command>
    </Commands>
</Product>

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    During installation of the CR 2010 msi a message said that the 2008 msi had to be uninstalled which it did automatically.  But later I received the error 1904 message.  There are about 21 dll's that were listed as not registering.
    I uninstalled the cr 2008 32 bit runtime and tried again, but that did not help.
    I tried running the CR 2010 msi as administrator to no avail. 
    I tried uninstalling all other crystal -related software and updates to no avail.
    I tried disabling windows defender, to no avail.
    My OS platform is Windows 8.1

    Hi Suzanne
    Something does not sound right; The CRVS MSI should not have required an uninstall of CR 2008 runtime as these are side by side compatible...
    Re. Information on CRVS and WIN 8.1, see this KBA:
    2012075 - Installing Crystal Reports for Visual Studio 2013 SP 9 - 1904 error - Failed to register a SAP component - HRESULT -2147010895 or HRESULT: 0x80073715
    Now, irrespective of the above KBA which discusses MS VC++ dependency, the CRVS MSI contains the C++ runtime so it is quite confusing as to why the issue. Note that the MSM files do not install the C++ dependencies due to MS licensing restrictions.
    There is 10 different CRVS MSI files - one for each Service Pack. Which one are you using? Can you provide the link you used to download the MSI?
    Is this computer some special OEM edition? Surface Pro?
    Have a look at this KBA:
    1611044 - How to enable Windows Installer Logging on Crystal Reports MSI files?
    See if the logs tell you anything.
    - Ludek
    Senior Support Engineer AGS Product Support, Global Support Center Canada
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