Create new client in Solution Manager?

I finished installing Solution Manager 4.0 sp1 for the first time and have the default clients of 000, 001, and 066. I can log on with the SAP* user. I'm a little confused about the next step. Do I create an addtional client (For example, 100) just like a production or development system to use for users, RFC connections, etc.?
Or do I use one of the default clients?

Hi Carl,
As always... the golden rule applies to SOLMAN as well. Never touch the default clients. Have a client copy and then perfrom all the actions from and ON the Copied client. Get going with SCC4 for a new SOLMAN client :).. atleast thats what we follow here as a practice.
All thebest
Br,
Sri
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New Client in Solution Manager 4.0

Hi Gurus,
i need make a new client copy in Solution Manager 4.0 and I had made a entry also in SCC4 but after that entry when I am trying to login with sap* & pass in that new client.
It is not allowing me to login it is saying "wrong user or password repeat logon".
Please Help gurus... is there any change in solman on user name & password.
Thanks
Kamal

Hello Kamal,
Did you do this?
1. Create a client in SCC4
2. Log off from the system.
3. Logon to the new client with user SAP*, password PASS
4. Go to SCC3:
Source: Client 000
Source User: Client 001
Target: Your new client
Profile : SAP_ALL
Delete the profile parameter 'login/no_automatic_user_sapstar' when you have created the first user in the new client. Restart the system to make the changes effective.
See: SAP note 806819.
Best regards,
Dolores

Creating a new user in solution manager?

Dear All,
How to create a new user in solution manager for creating an incident?

prathish5,
I did this in our SolMan by following the instructions provided by a SAP document called: "Service Desk VAR Setup Master Data". I got it from the Support Portal, though I can't seem to find it now so I can't provide a link at this time.
Anyway, assuming that your SolMan is already able to download your master data (and/or your customers', if you are a VAR), these are the steps suggested by the guide:
1) The message creator (aka Key User) should have the following authorization roles:
SAP_SUPPDESK_CREATE
SAP_SUPPCF_CREATE
SAP_SMWORK_BASIC
SAP_SMWORK_INCIDENT_MAN
See also SAP note 834534.
A best practice is to create a Z copy of all of these roles (use transaction PFCG), so you can manage them and change them around if you need to. Just make sure to "activate" all the authorizations of your copy of the roles:
- Open the roles in tr. PFCG;
- Select Authorizations, and choose Change authorization data;
- If you get a yellow semaphore, be sure to review the authorizations and fill them according to your security policy. You can assign global permissions for all the authorization objects by double-clicking the yellow semaphore;
- Generate the profile, then go back and save the role;
2) Following the guide, with tr. SU01 I created a Template user and called it KEY_USER (make sure the user type is actually Template) and assigned to it the Z roles you created in the step above;
3) If your SolMan is working properly, you can now use report AI_SDK_SP_GENERATE_BP (tr. SA38) to create the Business Partners and SAP users automatically. The report will log in the Support Portal and read the users which are authorized to open a SAP tickets, and create a BP and user for each of them. Use the Template user KEY_USER created in step 2 as a "Reference user" and all the new users will automatically get the correct autorizations. Also if your SAP Connect (tr. SCOT) is correctly configured, you can choose to send an automatic mail to each user, with their login and generated password.
Otherwise, you can manually create a user with transactions SU01 and BP - be sure to fill the "Identities" table here - the report AI_SDK_SP_GENERATE_BP makes all these things automatically so it's definitely your best bet.
4) Your users should now be able to log in with the SAPgui and use transaction CREATE_NOTIF to create a new message in your SolMan. Also if you have done the preparation steps correctly they should also be able to log in your Incident Manager using their browser, and open a message there and also review their past messages.
Those are just a quick insight of the steps you need to do. This is NOT an easy thing to configure, at least it wasn't for me; if you don't have a reliable guide to follow you're going to struggle: I strongly suggest you browse through the SAP documentations (also the blogs) - http://service.sap.com/xsearch is your best friend!
I hope this helps a little bit. Good luck.

Can we create a workflow in Solution Manager ?

Hi Friends,
Actually I have a requirement to create a workflow in solution manager.
The requirement is to create a wf for issue log. As soon as a new issue (support message) is created then the wf should get triggered and send out a mail to the resp. person. It just a sending a mail between issue created and responsible person. Can anyone please let me know if we create a wf in Solman or not ? If so please provide me some related buss. obj for that. thanks
Grateful to your help.
Srithan

If you want to Place certain actions after status change of a transaction, it's better to do this with an action profile and a condition for that action:
In Solman check SPRO path:
CRM>Transactions>Basic settings-->Define transaction types
In this activity double click the transaction type to find out what the action profile is:
Now go to:
CRM>Basic functions>Actions>Actions in transactions>Change actions and conditions-->Define action profiles and actions
Here you can add an action definition on the action profile, this can be methods, workflow or in your case a smartform mail.
If the action profile is a SAP standard (doesn't begin with Z) it is advisable to copy the standard. Also, this is more of a CRM/Solman consultant issue, so you may have to involve such a consultant
Now go to
CRM>Basic functions>Actions>Actions in transactions>Change actions and conditions-->Define Conditions
Here you can add conditions which will cause the action to be executed.
Kind regards, Rob Dielemans

Can we create a workflow in Solution Manager for Tester Worklist ?

Hi Friends,
Actually I have a requirement to create a workflow in solution manager.
The requirement is to create a workflow for issue log(tester worklist). As soon as a new issue (support message) is created then the wf should get triggered and send out a mail to the resp. person. It just a sending a mail between issue creater and responsible person.
Can anyone please let me know if we create a wf in Solman or not ? If so please provide me some related buss. obj for that. thanks
Is there any standard workflow (or similar to that) to make it automatic ? Once the message is created then a mail to the responsible person should go.
Grateful to your help.
Srithan

Sorry Raguraman,
I am unable to check those tcodes as I havenot got the authorizations for those. after several mails I got some basic wf developer tcode access. I am not sure whether I have to create a new workflow for this or I can go with some built-in technology to send mail when a new message (tcode: stwb_work) is created.
can raguraman or anyone please help me on doing this ?
if the solman has provided the standard for sending mails when a new message is created/changed to the responsible person.
grateful for your help
Regards,
srithan

Create Support Messages in Solution Manager

Hello,
Can you please tell me the basic and easy steps for creating Support Messages in Solution manager.
I am using Following link for the same.
http://help.sap.com/saphelp_sm32/helpdata/en/29/fc811d62c24906b71f395ec8558cd7/content.htm
but i am not able to understand the steps from No. 4. When i click on "New" button i gor an error saying that "Exception condition "CUSTOMIZING_MISSING" raised."
Please guide.
I think the version of the Solution manager on which i m working is different from that of the version for which is documentation is prepared.
Thanks in advance,
Prashant

Hello Prashanth,
You, the Solution Manager version could be different than the version which help.sap.com describes. However, may I know which user and its authorizations you are using to create Support Message? Because, authorizations plays most important role.
Please go through the following links.
SAP Solution Manager Roles
http://help.sap.com/saphelp_sm40/helpdata/en/f9/35023b6b33162ee10000000a11402f/content.htm
First steps to work with Change Request Management scenario
First steps to work with Change Request Management scenario in SAP Solution Manager 7.0
Managing Changes with the SAP Solution Manager
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/5d29d690-0201-0010-2f9f-a0f957dee385
Hope the above info is helpful.
Regards,
Satish.

Error while creating new client

Hi,
recently i installed sap 4.7 in my system .
to create new client i copy the standard one and i assigned password .
While i am trying to login in to new client i am getting error "password is not right even though it is passsword given while creating new one.
can any explian me how to resolve this
regards
babu

Hi. welcome.
dont worry. cool.
some times due to eror uploads in data base theese type of error happens. put a mail to basis people of your company. they will solve ur issue/
thanks
karthik

How to create new client in XI

Hi all,
Can any one guide me how to create new client in XI.

Hi
To set up a new client, follow these steps
1) Create a client going in to the path
Tools->Administration ->Administration -> Client administration -> Client maintenance
or can also use TCODE scc4
2)Login into the client with
User: DDIC or SAP*
Password
For default password go thru this link
http://help.sap.com/saphelp_nw04/helpdata/en/52/67179f439b11d1896f0000e8322d00/content.htm
Regards
Arpit Seth

"How to create new client in ABAP sneek Preview "

HI ,
Can anybody tell me how to create new client in ABAP sneek preview , i had create a new client 100 and tried to enter with Cilent 100. User : SAP* , and Password : pass. But i'm unable to log into the sap system.

Hello,
perhaps this will help you --> <a href="http://www.sap-img.com/bc049.htm">instructions</a>
And this quote from another thread:
in SAPNW2004sSneakPreviewABAP this procedure only works if the system profile parameter login/no_automatic_user_sapstar is set to 0 (and the system restarted after that), otherwise you will have a new client without any user thus useless ;-).
Regards,
Norman

What is source client of Solution Manager?

Hi
I wanted to apply note 990534 to configure MOZ.Can any body tell what exactly is source client of Solution Manager?
Regards
Arati

Check the below links :
What is Solution Manager?
Solution manager
/thread/384815 [original link is broken]
Is SAP Project System part of Solution Manager?
SAP Solution Manager is a centralized, robust solution management toolset that facilitates technical support for distributed systems -- with functionality that covers all key aspects of solution deployment, operation, and continuous improvement. It combines tools, content, and direct access to SAP to increase the reliability of solutions and lower total cost of ownership.
With SAP Solution Manager, you can be sure your entire SAP solution environment is performing at its maximum potential. The toolset addresses your entire IT environment, supporting SAP and non-SAP software and covering current and forthcoming SAP solutions. As part of SAP NetWeaver, SAP Solution Manager is included in the annual maintenance fee for SAP solutions.
SAP Solution Manager targets both technical and business aspects of your solutions, focusing strongly on core business processes. It supports the connection between business processes and the underlying IT infrastructure. As a result, it eases communication between your IT department and your lines of business. And it ensures that you derive the maximum benefits from your IT investments.
Check these links related to solution manager
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/ce89c290-0201-0010-5985-dd64605111fd
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/ce0b74e3-0601-0010-29a0-f2a6af98ef06
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/5348ada6-0301-0010-f38f-a5076178843e
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/5d29d690-0201-0010-2f9f-a0f957dee385

CREATE NEW CLIENT

I have loaded ECC6 in my system.
I want to create new clients.
I created in SCC4 and and tried to log in through the SAP* password PASS.
But failed.
how it is possible please reply.

Hi,
Once you have created the new client in SCC4:
- Goto transaction rz10
- From the drop down select the instance profile <SID>_DVEBMSG<NR>_<hostname>
- Select extended maintanence
- Add new parameter login/no_automatic_user_sapstar and set it to 0
- Save the changed profile
- Make sure to activate the new profile
- Restart SAP system
- login to the new client via SAP*/pass
Regards,
Srikishan

How to create a "blueprint" using solution manager?!!

I have been asked to create a 'blueprint" using solution manager!! I have absolutely no clue how this can be achieved using solution manager!! Please guide me on what is to be done.Would appreciate if you donot give me links of help.sap as the same is not making sense to me.
I have to create a blueprint for 20 countries of SAP reports available for FICO. Some of these reports are country specific while others are generic.

Hi Suchita,
You can create blueprint document using SOLAR01 transcation, provided you must have included all the organizational data, business process, master data,,
Follow the path
transaction SOLAR01->Business Blueprint-> Generate Blueprint
You must have created a solution and a project assigned to that solution also.
further clarifications feel to post the query
regards
Naveen
Edited by: Naveen kumar Palanichamy on Jan 2, 2008 7:16 AM

Problem Creating New Client in SAP NW2004s ABAP+JAVA LINUX

Hi,
I installed successfully NW2004s dual stack on linux vmware (SUSE10 enterprise server). This stack give me two client by default, 000 and 001. System gives me default user sap* and password: sapn4sadm
I want to implement the process for BW enabling, and I want to create New Client for it. I have been used SCC4 to create a new client by logging on with the Client 000, but the problem start, when I log-on with the new client.
Client: 002
User: sap*
Password: pass
I have tried system default password of sap* , but that also dosen't help.
It doesn't work, I also try RZ10 to change the value of login/no_automatic_user_sapstar = 0, but I don't find any profile , when I click on the profile field, i get the message "Profile not found". I am not figuring out where I am doing wrong.
How can I success to create a new Client in which i could log on with sap* user. Please Help me
All yours help would be highly rewarded.
Obaid.

In order to edit profiles In RZ10, you must first import them.
Menu: Utilities --> Import Profiles --> Of Active Servers
After this you can add your parameter.
One alternative is to edit the profile directly with vi, restart the system, do all client copy tasks, remove the parameter with vi, restart the system again and then import the active profiles.
the profiles are located in directory
/usr/sap/<SID>/SYS/profile
and the filename is something like this
<SID>_DVEBMGS<instancenr>_<hostname>

Error in creating Java Users during Solution Manager installation

Hi gurus,
First time trying to install SAP.
Red Hat Linux 4
Oracle
jdk 1.4.2_11
While installing the Solution Manager, it errored when it was creating Java Users, SAPJSF, J2EE_ADMIN and J2EE_GUEST.
The error description read "jco$exception: rfc_error_system_failure: invalid request".
I want to create these users manually and continue with the rest of process.
I searched lots of entries, notes, etc., but somehow, my "old" pair of eyes (and brains, too) failed to come up with something I could understand.
So, gurus, please help, help, help!!
There are no GUI version of anything installed, no Virtual Admin, no nothing like that. I have to rely on good old unix (Linux) command to do (add users) this.
Can you please, please post the instructions (step-by-step)? Please have a pity on me since this is my very first time dealing with SAP.
Thanks and regards.

Creating users manually is not the intension of the SAP Installation tool. There are other solutions available
A good starting point is to check if SELinux is enabled or disabled. I've seen lots of broken installations on Red Hat because SELinux does not allow the installer to create users. Check if in /etc/selinux/config the setting
SELINUX=disabled
is set.
I see, that you are using JDK 1.4.2_11. Is this the Sun JDK? In case you are on x86_64 you have to use the IBM JDK instead. You can download it from <a href="https://www14.software.ibm.com/webapp/iwm/web/reg/download.do?source=lxdk&S_PKG=amd64142sr7&S_TACT=105AGX05&S_CMP=JDK&lang=en_US&cp=UTF-">here</a> .
Also a new SAPINST may help. The current Installation Master CD can you download here:
http.//service.sap.com/swdc
-> Download
-> Installations and Upgrades
-> Entry by Application Group
-> SAP Technology Components
-> SAP SOLUTION MANAGER
-> SAP SOLUTION MANAGER 3.2/4.0
-> Installation and Upgrade
-> LINUX
-> ORACLE
51032006 SAP Solution M. 4.0 SR1 Inst. Master **
Best Regards,
Hannes Kuehnemund

How to create System component in solution manager

Dear Experts,
How to Add a new (Custom) system component in solution manager which is used for service desk and also how to replicate the same component while creating support message (i.e., in F4-help for component filed).
Thanks in Advance.
Thanks and Regards,
*bold* Thirukumaran. R *bold*

check this blog:
/people/dolores.correa/blog/2007/10/06/service-desk-solution-database
basically it is at:
IMG under SAP Solution Manager -> Configuration -> Scenario-Specific settings -> Service Desk -> Solution Database
Nesimi

Create new client in Solution Manager?

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