Creating a New Help Service

Hi,
I am trying to create  a new help service for my web template. To trigger this i use the URL Command (cmd=process_help_window,item=item_1). The Help service class has been created as an ABAP class. How do i control what method of the ABAP object will be called in this case ? Will the process_help_window call up a default method or does it need to be supplied ?
Thanks
Shailesh

Sorry the command that i use is
&CMD=PROCESS_HELP_WINDOW&HELP_SERVICE=<my_new_service>&ITEM=<my_item> where i have registered the service my_new_service to the item my_item. The class to which this service points is specified in the item properties.
Thanks
Shailesh

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