Creating .pdf from a certain word file results in "2-layer" scrunched/superimposed text in places

Whether I export this certain .docx file from within Word 2007 or I import the file from within Adobe Acrobat Pro X, the same thing happens. It only happens on a few pages, but it's enough that people are losing their minds. Thoughts? This is what it looks like:

How are you creating the PDF from Word (PDFMaker macro or Adobe PDF printer)? Does it display like this or print like this? Both?

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Can't create PDFs from Acrobat or Word?

Downloaded the 8.1.4 update and now I can't create PDFs from Acrobat or Word. If I try to create a PDF from the print menu, I get a message indicating that there are no print drivers for this...any ideas?

Thanks for responding. Yep, I tried repairing it...no dice. Then I realized that I'd re-installed AA Pro 8 (having completely given up on the AA Pro 9 upgrade that crashed my system) but not the updates. So I went through and re-installed each update. Still no dice. Then I did another repair. Nope. When I try to create a PDF via the print menu, I get a "Windows cannot print due to a problem with the current printer setup." This tells me that I have driver problem. But everything else prints fine, and I'm pretty sure Acrobat doesn't have drivers. I'm stumped...

Can't create PDF from most MS Office files, or combine

After behaving nicely for months, Acrobat suddenly won't create PDFs, either from the Acrobat menu or (for most) from right-clicking in Explorer. If I try File> Create PDF> From File, the dialog says it's looking for 'all supported formats' but doesn't show any of the files in the folder (not even .TXTs). It'll create a PDF from the right-click menu in Explorer, for only a very a few file types (for example, .docx but not .doc), and it won't do a Combine Files, either from Explorer or from the program, for any filetypes (says 'cannot convert file' on all filetypes).
This worked fine up til today and I have the same setup at work (AA 9 Pro and Office 2010) where it works fine. Tried doing a 'Repair' but no change. Starting to panic here. What went south? Thanks for any clues!

I said to print as a check, not to forget PDF Maker. The print is a temporary work around while you resolve the issue, partiuclarly if you are under time pressure. With versions before AA9, PDF Maker was simply a front end for the printer and when the printer was checked things might fail. So you get some trouble shooting of where the problem is. If you do not want to troubleshoot to see if everything is broken, that is fine.
The updates and repairs are other steps to take. A reinstall is typically a last resort and should include deletion of the Acrobat folder and running a cleaner on the registry after the uninstall.
Generally, if the PDF Maker in WORD does not work, then none of the other options to right click and create a PDF or creating a PDF directly in WORD will not work either. The whole point is to trace down to what is the major problem. Often folks have problems because the PDF Maker is not being recognized in WORD and has to be activated, but you have the icon and that suggests things should work.
Your next step is to check the job settings file. Be sure you have access to the job settings file. You will usually get an error message if this access is denied for some reason and posting the error is helpful.

Create pdf from any type of file file format

Hi there;
I have to create a pdf file from a special file format (which is not in the supported file list of livecycle pdf generator).Is there any chance to accompish that transform?I know Java.Thanks in advance..

no sense?

How to create PDF from Publisher A3 landscape file

I have a poster in an A3 landscape Publisher file, two pages. When I created a PDF it came out as portrait, and only the left half of each page. What can I do? I need to take it to be printed, as I don't have an A3 printer, and the office shop wants it as a PDF.
Sue Slater

Not sure where that leaves the bUseConv parameter...
bUseConv
(optional, Acrobat 7.0) A Boolean value that is used when cPath references a non-PDF file. If true, the method tries to convert the non-PDF file to a PDF document. The default is false.
Do you mean that, despite being documented, it isn't supported?

When creating PDFs from WORD 2010 I cannot get the TOC heading entries as hyperlinks

When creating PDFs from WORD 2010 I cannot get the TOC heading entries as hyperlinks. I used to be able to do this in WORD 2003. I tried to create a PDF from Acrobat by selecting File > Create PDF >navigate to the WORD file > select three checkboxes >
Any help with getting the TOC heading entries as hyperlinks?

Try to do it from Word using the ribbon.

How to not include the path when creating pdf from many html files?

I use "Merge File into a Single File" to create a pdf file from many html files. However, the generated pdf file have the path information of the html files. I'm wondering how to generate a pdf without the path information.

Go to CREATE > Create PDF from Web Page > Click the SETTINGS button on the dialog that follows > Uncheck "Place headers and footers on new page".
Thanks!

Creating pdf from clipboard does not import images or formatting

Creating PDF from clipboard works perfect in acrobat X however in acrobat XI no images are imported and the text just defaults to times roman font. My wife uses acrobat for her craft patterns and copies from the web all the time with no issues in Acrobat X. She tried it on Acrobat XI and it just looks like garbage. The text is there but the images that were copied along with the text are not. I have examples that she did using the exact same clipboard in both X and XI.

Bill@VT wrote:
I guess I must not understand how you are transferring the items to the clipboard. Is the browser the same one you used with AA X?
Yes, I used the same browser (Chrome) with AA X and AA XI.
Bill@VT wrote:
When I did it with AA XI, I used the mouse (on a PC) to select the text and figures in my browser and copied that info to the clipboard (ctrl-C on the PC and I assume similar on the MAC).
Yes, the procedure for copying info to the clipboard is similar for a Mac and a PC. I select the info (in this case, text and graphics) with the mouse, and can copy it to the clipboard with either Command-C (Mac equivalent of ctrl-C), or by right-clicking on the highlighted info and choosing "copy" from the pop-up window. I do not have to use Print Screen in conjunction with this procedure. If I use Print Screen, it copies everything that my monitor displays and the results of a paste are an image.
Is there something I am missing about getting the web page parts wanted to the clipboard? If you clip the items into a graphics packages, does the graphics show up as desired?
No, you are not missing anything. All of the web page parts are in the clipboard. The problem is that only the text is showing up when I use the create PDF from clipboard option in AA XI. I do not have a graphics package installed; however, if I paste the clipboard contents into Word, both the text and graphics show up.
I checked the PDF created with my AA XI and found the text as text and the the graphic as graphic, not simply a graphic as you suggested. Is it possible the graphic is shown with a place holder or just space for the graphic. If that is the case, check the preferences that you have "view large images" turned on.
As I explained ad nauseum, the PDF I try to create with AA XI using create PDF from clipboard does not include the graphics; it only has the text. I just checked the preferences and "view large images" is turned on. I could not find any other preference settings that would seem to help with the problem I am having.
I can paste the clipboard contents directly into Word and print the document to a PDF. When I do that, though, I usually have to spend a lot of time editing the Word document, because the contents are not in the same format. The paragraphs are usually squashed together, or the photos are too large and I have to change the size. This just takes up more time than I have to spend.
The bottom line is that it seems to me Adobe must have changed something in the Mac version of AA XI that causes it to not work the same way it does in AA X. The PC version is obviously okay, because you are able to get the feature to work.
I guess I am going to have to give up on this problem and stick with using AA X.
Thanks again for all your help.

Can't create PDF from Word file

I may be missing some functionality or that functionality may not exist.
I'm running Acrobat Pro 9.2 and MS Word 2004 (11.5) on OSX Leopard 10.5.8. I want to create a PDF from a Word file but NOT using the Print dialog. I want to either create it in Acrobat using File > Create PDF > From File or create it from within Word using the Acrobat menu/toolbar. This is so that it will end up as a tagged PDF.
However, I don't have an Acrobat menu or toolbar in Word. I thought Acrobat was supposed to have installed these into MS Office when I installed Acrobat. And when within Acrobat if I select File > Create PDF > From File and choose a Word file, I get a message "Acrobat could not open 'filename.doc' because it is either not a supported file type or because the file has been damaged". This happens for all Word files.
Looking in Acrobat > About Adobe Plug-Ins... under Convert2AdobePDF it says 'Loaded: no'.
Are these two methods of converting Word files to PDFs something that can only be done in the Windows version of Acrobat? Or is there a plug-in or update I can download to install this missing functionality?
Thanks for your help,
Mark

Keep your Office2004. But Office 2008 does have a way to create PDF's from within the word and excel Programs.
It works better than through the AdobePDF Printer, or through the Apple Print menus save as PDF. (Unless you have X.6.x Snow leopard)
One thing it gets around is a long standing Problem Acrobat has had with word and excel since Word 6.0.1.a/Excel 5.0.1a. Acrobat doesn't know how to interpert Word Page section Breaks. Chopping up a word/excel document in to multiple PDFs that have to be merged back together. MS came up with their own PDF Converter that gets around that problem.

Some pictures are removed while creating pdf from MS word

Hi
I have some problems with creating PDF from MS word 2007 file.
I'm using Acrobat X pro and MS office 2007. My system is windows XP Pro SP3.
I'm making some documents including many tables and figures. They're created and modified in MS word and when I publish them, I have to convert them in PDF files.
At first, the body of the document and figures are separated. I converted them individually and insert the figure pdf files to the body pdf files.
One day, my boss wanted to combine the seperated word file into one file and I did it. There was no problem before I created PDF file.
There are sample of the PDF.
This is a part of missing picture. After conversion, another parts are unseen and I can find only this part.
Sorry that I can't reveal all parts of picture.
As you see up there, a little part of whole pictures are found (but they are reversed) and another pictures are just missing.
Any help will be appreciated. Thank you.

I don't know about the PC version but in the Mac version if you don't have drawing objects checked in Print and
in the view menus, when you print to PDF, the images won't be there.
I would assume there are the same settings in PC even if you Print to PDF printer or what other method available to PC.

Question re Create PDF from Word doc

Hi
I am trying to create a pdf from a Word document (Word 2007, Acrobat 8 Professional), and am having lots of trouble with images,fonts and document overhead. With the fonts, i generate the PDF by saying Create Pdf from the plugin in Word. I specify in the Preferences that fonts are not to be embedded. I then open the PDF and access PDF Optimiser -> Audit Space Usage, and it says that fonts take up like 20% of the document, however there are only like 10 lines of text in Arial (9pt), and 6 titles also in Arial (Bold). I dont understand why Font is taking up so much space considering that i have elected not to embed fonts (if i go to the Fonts section in the Optimiser, it shows both embedded and unembedded panes blank).
With the images, i have 2 jpegs in the footer, that are compressed (JPEG -> Low). The other thing i am struggling with is the headers and footers, if i generate the PDF from the Word doc with Headers/Footers, then images take up over 15% of the document. Not sure if there is a way to add headers and footers within minimum impact of filesize? I have tried checking everything in the 3 categories of Dicard Objects, Discard User data and Clean Up. but the Document Overhead remains at 35%.
What else can i do to get these filesizes reduced?I have been researching this for days and have not come across anything that has helped.I have tried to PDF print, i have changed the font to like Courier, ensured no thumbnails or bookmarks, ensured JPEGs are not embedded in the doc, tried Save As, Save As under a different filename - basically anthing you can find on the net i have found and tried, but still cant fix this!!!! please, if anyone knows acrobate 8 better than me / or knows what the problem is, please advise????
Thanks very much.

The colors and size in a graphic needs to be done in a graphics editor. What type of editor would depend on the use of vector graphics versus bitmap. Sometimes vector graphics are larger than bitmaps if you are using a lot of lines that would display better as just a splotch of color. Such are the variations between vector and bitmap graphics, but important if you are looking for size reduction. For a bitmap, I would do the sizing and color depth with IrfanView, but you should be able to do that with PhotoShop if you have it. Vector graphics can be adjusted in Illustrator. The size of vector graphics is not an issue since they are scalable, but the size of a bitmap is important since your are looking at individual pixels and that depends on size. The point is that if you can adjust the color depth and size for the desired pixel resolution, the bitmap is optimized for the conversion to PDF from WORD.
As I mentioned, the smallest file size job options should minimize font storage in the PDF. Checking with the PDF Optimizer does not always give you all of the fonts. I am not sure why. It is better to check the font tab in the document properties to see what has been embedded. There is a preflight macro to embed fonts, you might check to see if there is one to delete fonts (I have not checked on that). Sometimes you can play with the reprint of a PDF, but that is not an option that is generally recommended, particularly if you have any tagging or such. Of course, tagging can really bloat a PDF, but is needed for a variety of reasons such as format for saving back to WORD (not a great workflow), accessability, and related issues. In another topic, there is some discussion of the purposes of tagging and bookmarks. However, the tags and bookmarks take space if that is really an issue for you. The latter are avoided if you use the print to the Adobe PDF printer and do not use PDF Maker in the PDF creation process. Again, there is a trade-off here in terms of size and functionality, particularly accessibility compliance.
Not sure I am helping as I run on, but sort what might be useful for you.

Acrobat 9 Pro - Create PDF from Word doesn't start

I have Word 2007 and Acrobat 9 Pro installed on Windows 7. I can print a Word file to PDF, but using Create PDF on the Acrobat toolbar does almost nothing. A dialog opens and asks what to name the file, but when I click Save nothing happens. The PDF Maker doesn't even start.
When I go into Acrobat and try to Create PDF from File and select a Word file, I see a message about "starting" but then I get "An unexpected error occurred. PDFMaker was unable to produce the Adobe PDF."
So I essentially have no PDF and no useful error messages to help me find the source of the problem. I've tried repairing the Acrobat installation, and even uninstalling and re-installing, all to no avail. My IT department has tortured me for a few hours trying all the basic stuff, but nothing has helped. I found this problem description in the Adobe Knowledgebase and I followed the steps there, but still nothing. (Yes, I have my name and initials set in Word's personalization settings. That was a dumb bug, wasn't it?)
Anyone had any ideas? I can create basic PDF by printing, but that doesn't give me a hyperlinked table of contents and other good stuff that I need.
Thanks for any help!
Steve

Hi Bill,
Can you tell me a little more about PDF Maker not working in Word? It worked fine for me on my Windows XP machine with Word 2003 and Acrobat 8 (or maybe 9). It sounds like you've had a different experience. I currently have version 9.3.1, but the updater is running right now to update that. Is there another way to install the updates besides with the built-in updater? I don't seem to have control over the order of the updates when I use it.
I will try turning off features to see what happens. It doesn't look like PDF Maker gets started, though, so I don't know if it's getting far enough to even load the list of what features are on/off.

Acrobat Pro 9.1 no longer creates PDFs from Word 2007

I upgraded from Acrobat 7 to 9 specifically to gain more control over settings when making PDFs from Word 2007. This worked as I had hoped until the 9.1 vulnerability upgrade was installed. Now it will no longer create PDFs from Word 2007 documents at all.
From within Word 2007, when I click on "Create PDF" (whether in the Office menu or Acrobat toolbar) it asks for a file name, but after I click "Save" does nothing. This is true even for the simplest possible document, using the "Default" settings for PDF "Preferences."
If I right click the file name of the document in Windows Explorer, with Word 2007 closed, and click on "Convert to Adobe PDF" in the menu, it starts and the staus box comes up, but after a few seconds quits and displays "An unexpected error occurred. PDFMaker was unable produce the Adobe PDF."
I can still "Save As" PDF in Word 2007, but this gives me little control over the format.
Is there any way that I can get Acobat 9.1 to do what I bought it for, and what Adobe advertises it will do?

Try printing to the Adobe PDF printer, the more fundamental process (PDF Maker is a preprocessor for the printer). If that does not work, then try with print-to-file selected. Open the file in Distiller and see if the PDF is created. If the latter happens, then check for AcroTray running in the background. It is required to automate the process and is needed by PDF Maker.

Create PDF from a Word document within Acrobat

Hi!
I am having trouble to create a PDF from a Word document within Acrobat itself, and not by using PDF Maker in Word. When I try to create a PDF using Acrobat, it gives me the choice to choose any Office format file, but Word format doesn't appear. I can convert from an Excel document or a PowerPoint document, but not from a Word document, even if Word 2010 is installed and works perferctly. Why?
I know I can make a PDF in Word itself by printing to the Adobe PDF printer or by using PDF Maker, but I want to resolve the issue in Acrobat that prevents me to select a Word document in the Create PDF dialog window. You can see the dialog box in the screenshot attached.
Any help would be appreciated.
I am using Acrobat X version 10.1.8 on Windows 7 Home Premium and I have Office 2010 installed (with Word 2010).

Thanks for your reply. PDF Maker works in all of my Office applications. However, in Acrobat, the file formats available for me to create PDF from figure all the Office file formats except the one for Word. This is not normal. At my school, Acrobat X and Office 2007 are installed, and I can use there both PDF Maker in Word and creating PDF from Word document within Acrobat.
So I think maybe there's a key in my Windows registry that is not set correctly? or something like that. I repaired the installation of Office 2010, and I did so for Acrobat X too, but it doesn't help. Any idea of how I can resolve that?

Error using the distiller in Acrobat Professional 8 to create a PDF from an Aspose.Words .doc docume

Hi,
We use Aspose.Words to create Microsoft Word (.doc) documents from one of our Intranet applications. These documents are then further modified in Microsoft Word and are then converted to PDF files using the distiller in Acrobat 8 Professional.
The distiller ends with a message saying it encountered an error and could not complete the conversion.
If we create a document directly in Microsoft Word and then use the distiller to convert it to a PDF, the distiller runs just fine.
Would you have any idea of what might be causing this problem? The distiller gives no indication of the cause of the problem, only that is one!
I also tried using the Create Adobe PDF Online service to convert the same Aspose.Words .doc file and it worked fine.
Any help you can give on this would be most appreciated!
Thanks!

Thanks for your response. I mistakenly referred to the distiller.
We are using PDF Maker in Word. It appears as an icon on the Word toolbar once Acrobat Professional 8 has been installed. When I open the Aspose.Words .doc document in Word and click on the toolbar icon, PDF Maker launches and starts the conversion program and then Microsoft Word ends with their standard message "Microsoft Word has encountered an error and needs to close...".
I also tried going into Acrobat Professional 8 and chose File --> Create PDF --> From File off the menu bar. I selected the same Aspose.Words .doc document file to convert and once again the conversion process started, but this time it gave me the following error message:
"Unable to convert PDF file.
Invalid page range or conversion setting parameters."
When I clicked on OK to clear the message, I got the following:
"Acrobat could not open 'xxxxx.doc' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
To create an Adobe PDF document, go to the source application. Then print the document to Adobe PDF or use the Acrobat toolbar found in Microsoft applications."
I assume that since the on-line service can successfully convert this document, it is a supported file type and is not damaged (not sent as an email attachment, so no issue there). I tried opening the document in Word and printing it to Adobe PDF and that worked, but my users really like the convenience of the Acrobat toolbar so I would like them to be able to use it to create PDF files from Aspose.Words documents.
I am using all the default settings. Is there some setting I should be changing?
As I mentioned earlier, I did try the Create Adobe PDF on-line service with this same file and it worked just fine, so there seems to be a difference between how the on-line service does the conversion and how PDF Maker does it. Printing the document to Adobe PDF also works, so again, there must be some difference in the way PDF Maker does it.
Any guidance you can give me would be greatly appreciated!
Thanks very much!

Creating .pdf from a certain word file results in "2-layer" scrunched/superimposed text in places

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