Creation of a follow-up document

Dear experts,
In the Web IC, I would like to create an activity as a follow-up document of another contact.
In the "Follow-up" block, I select my transaction type and then click on the "Follow-up" button.
Then I can access my new contact by clicking on the link In the "Activity Clipboard.
But I'd like to access my new activity directly when I click the "Follow-up" button. The click should launch the creation of the activity.
Does anybody know how to customize this?
Thanks a lot for your helpfull information.
Pascale

Hello Pascale,
"Follow-up" button is present to enable a quick creation of follow up.
That is end user can just input those limited fields, and click on this button to create the document without going into the detail.
And at the same time, standard IC do provides another link to the detailed follow up documents to enable user add more detail.
The link "Follow-up Details" can realize such purpose and should be the one you are asking for.
The steps are:
- select the transaction type in the drop down;
- click on "Follow-up Details" link, this lead to another page of the detailed activity creating, only at this time the activity is being created;
- click on the Back button without save, you will return to the previous screen, and get the link in Activity Clipboard for future access;
Hope I have understood your requirement correctly!
Hongyan

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