Generating B doc as follow up document.

Hie Guys,
We create an Activity in CRM. But all of a sudden system is showing out bound B doc as a a follow up document. Our concern is we dont replicate these document to anywhere.
Can any one imagine how this could have happpened? if i click on follow up document (B doc), its taking me to SMW01.
kindly help me finding it out to know where i can disable it.
Thanks and regards,
Dinesh.

Hello,
I don't know why this is happening, but you can avoid the creation of unecessary BDOC in many ways... kindly take a look at the following OSS notes:
Note 772267 - CRM Service: How to prohibit data transfer
Note 705953 - CRM Standalone: Deactivate messaging flow for BUS_TRANS_MSG
Kind regards,
Nicolas Busson.

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Unable to Generate Follow on document

Hi All,
I am unable to generate follow on documents. I am getting below error Message no.06280
"Not possible to determine shipping data for article ART-001"
Please advice how to resolve this issue. Thanks in advance...

Hello,
Please see whether you have maintained Sales View for the article using MM42.
Thanks,
Venu

SC Status "follow on document created' but no PO has been generated.

Hi All,
We are in SRM 7 EhP2 extended classic scenario.. In the recent past we have noticed some Shopping carts which are approved fully. Workflow status is Finished. SC status is Approved in portal.But there is no PO created. In BBP_PD, we can see the status of the SC is in I1113: Follow on document created. Checked in RZ20, but no error. Tried to run FM BBP_PD_SC_TRANSFER and also BBP_REQREQ_TRANSFER but no luck. This is happening for a particular company code and only with few SC. Other SCs are working fine. Please suggest.

You are right in saying that when a SC is approved the PO will be automatically created, but what about SC that does not have Supplier?
Where does a SC goes if there is no assign supplier?
You may also want to see if you have a PO number for the SC in BBP_PD.
Mike

Details of Follow-up documents at Table level

Dear All,
I want to know if there is any table(s) which contains the follow-up documents numbers that gets generated in CRM.
For example,
1. first IC ticket will be generated,
2. then product complaint will be generated as a follow up transaction of IC ticket.
3. Compensation request transaction will be generated as a follow up of product complaint.
I am already able to get this follow up using BAPI but I want to know how to get this at Database level so as to make report to perform faster.
regards,
Amey Mogare

Hi Amey,
one possibility is to read doc flow using FM 'CRM_DOC_FLOW_READ_DB'.
If you really want to use the tables, here's the description:
1. Table 'SRRELROLES' with OBJKEY = GUID of order --> get the ROLE_ID
2. With ROLE_ID go to table 'CRMD_BINREL' field ROLE_A / B (depends on predecessor / successor)
3. With the other role ( ROLE_A / B) you can go back to table 'SRRELROLES' and get the GUID by the OBJKEY.
Hope, this is useful.
Best regards,
Claudia

Create Follow-up document from Service Contract automatically while saving

Hi,
In CRM 4.0, under the Service secnario, Service Data for Service Contract is related to --
1. Interval value
2. Period
Based on these parameter values how to generate the corresponding follow up documents automatically while saving the parent doucment(i.e Service Contract).
For ex, Interval = 6 , Period = 36, then all the 6 docs should be genarated at once while saving the Service Contract.
Please Advice.
Regards
Deb

Hi
Yes , manually executing the Action through PPF.
But the requirement is to generate the subsequent docs at once while saving the Service Contract i.e the corresponding Action should also triggered automatically.
Please Advice.
Regards
Deb

Unable to generate accounting docs for invoice.

hi all,
I have a delivery related billing invoice created in May 2010 that we're attempting to cancel. We created a MIRO invoice against a sales generated PO tied to the Sales order for the invoice.
Subsequently, in August, we determined that we needed to cancel the MIRO invoice, and discovered it's necessary to reverse the sales order Invoice first (subsequent docs.)
In attempting to cancel the SD billing document, we received several error messages that prevented the creation of the invoice. We were eventually able to create the invoice by changing the billing date to the current date (from the defaulted may date) and things got interesting.
We created a SD cancellation invoice in Aug but were not able to generate accounting docs
I thought that if we updated the billing date to this month we would be able to process. So updating the billing date to 09-13-2010 (today) I receive this error
System error in the FI interface
If we modify to any date before September, we receive the following error message, which we expect, since we've closed prior period.
Posting period MMM YYYY is not open (billing dates attempted - 07-31-2010, 08-05-2010, 8-31-2010)
If i process using a september date, the changd date is not retained. only non september dates (also attempted 10-1-2010) are retained. This leads me to believe that there's an issue that's outside of the billing date causing the problem.
Can someone provide some input on how to properly address this invoice and allow it to generate accounting documents?

You could be encounrtering related FI errors. Release your billing document in VFX3 and refer to the details in the error logs.

Generated XML doc file contains comments from MFC source code

Hello, in my project I use the option /doc to generate XML doc file from my source codes but unfortunately in the output XML file there are mixed also comments from original MFC source codes, see the part of generated xml file:
Is there a solution to ignore these MFC cpp files?
Many thanks
Regards
Petr Stejskal
<?xml version="1.0"?>
<style xmlns="http://www.w3.org/1999/xhtml">@namespace html url(http://www.w3.org/1999/xhtml); :root { font:small Verdana; font-weight: bold; padding: 2em; padding- } * { display: block; padding- } html|style { display: none; } html|span, html|a
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"Console" </assembly></assembly><members><members><member name="T:_RS"><member
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Hi stejsky,
Thank you for posting in MSDN forum.
>>In my project I use the option /doc to generate XML doc file from my source codes but unfortunately in the output XML file there are mixed also comments from original MFC source codes.
Based on your issue, could you please tell me how you use the option /doc to generate XML doc file from your source codes?
If you use the option /doc to generate the XML doc file by right-click the your MFC project->Properties->Configuration Properties->C/C++->Output file->set the Generate XML document files as Yes(/doc) like the following screen shot.
(1)If yes, since we could not reproduce your issue in mu side, so if possible, I suggest you could share me your MFC project so that we will further help you support this issue.
You could upload your MFC project to the OneDrive and then copy link here.
(2)If no, please try the above way to generate XML doc file and then check if you still get same issue.
Best Regards,
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CRM_ORDER_DELETE does not delete salesorders with follow-up documents

Hi All,
in my CRM 5.2 i have to delte many sales orders exchanged in past from R/3 to CRM via middleware.
There is report CRM_ORDER_DELETE to delete sales document filtering with transacion type and sales order code, and it is ok;
but the problem is all the sales orders that have one or more follow-up documents (visbile in CRMD_ORDER transaction) are not deleted by the program and the message is as follow:
The following document could not be deleted:                 8101167607
Object ORDERADM_I cannot be deleted
Number of documents deleted:                                      0
Number of documents not deleted:                                1
How can I delete them ?
Thanks and Regards,

Hi
you should in first iteration delete last documents from documents' flows,
and later your sales orders.
You cannot delete documents that are in the middle or beginning of doc flow.
Regards
Radek

Call List and Creation of a Complaint as a follow-up document

Hi Experts,
I have a basic question in reference to the Call List Functionality of SAP CRM 7.0. We have to generate a list to measure the satisfaction of our customers. In this cases it is possible that the customer is very unsatisfied with the provided service and wants to open a complaint. Now my question is, if it is possible to open a complaint in the form of a follow-up document of the call list (so that the data of the customer is directly copied from the call list to the complaint - I am talking about data like Business Partner ID, etc.).
Is that possible? What is the customizing I have to do to make this possible? What are the basic steps?
Best Regards
Oliver

Hi Oliver,
Don't know if I understand correctly the question, but if it helps, here's my opinion.
Normally, we create every call of a call list associated with a document... a contact/interaction record.
So, for your scenario, I would try to create 'complaint' as follow-up document of that contact.
Then the agent makes the call and:
- If the customer don't answer or don't want to complaint, just close the contact with the respective reason
- If want to answer and have a complaint, the agent create a follow-up document of complaint type, and fill with the respective information.
Hope that helps you a little more.
Kind regards,
Garcia

Error creating follow on documents for Shopping cart

Hi expert
we are on srm 701
and we are using classic scenario
We are currently facing an issue with follow-on documents are not created in R/3
i Define Objects in Backend System (Purch. Reqs, Reservations, Purch. Orders)
when my manger approve Sc i havent any follow on doc in my back-end and i have this error in RZ20 :Shopping cart 0010000376: Error creating the follow-on document
but when is using FM : BBP_PD_SC_TRANSFER the reservation created (for which material that define on Objects in Backend System (Purch. Reqs, Reservations, Purch. Orders as created reserve)
but i cant create PO or PR
Please help to resolve this issue.

Hello,
check this section:
Shopping Cart Transfer
Regards.
Laurent.

SRM 7.0 PCW. Follow-on document creation

Dear experts: we are in SRM 7.0 and have implemented PCW with approval at item level. Our end users want to have automatic follow-on document creation inmediatlly after SC item approval. However, as per standard SAP SRM, they have to wait untill all levels for all items have been approved.
One example will illustrate: A shopping cart with two items. Due to the threshold, item1 requires only one level of approval, while item2 requires two levels. Both items will result in a dfferent purchaisng document in the backend system in a classic scenario: Item1 will result in a PReq, while item2 will result in a Purchase Order.
Once first level for the two items have been approved, would it be possible to generate the follow-on document for the first item as no further approval for this item is needed is needed?
Our end users are familiar with Preqs in MM, where item approval process is done at item level and the follow-on document can be created even when the other items in the PReq are not yet approved.
Thanks in advance for your valuable help.
Regards
Valentí

Hi,
No, this is not possible, once all the item in a SC approved, then only system will create a follow-on-documents. As per your scenario , item1 will still wait until item2 gets approved. This is standard.
Saravanan

Setting the request of follow-on documents

Hello everybody,
my issue is the following: I'm using the SAP Supplier Self-Services. When I display the Purchase Order selected from a list, in the field "Requested Follow-On Documents" appears also the voice "Invoice".
My target is to remove this voice.
Reading rows and rows of code, I understood that this parameter is inside an internal table (BBP_PDS_SUSPO_UI_HEADER_D) and its name is IR_IND (Invoice Receipt Indicator). Debugging, this field is passed to the function with a value of 'X'.
How could I pass a blank value to it without changing the standard code? Is this possible? I also tryed to uncheck in transaction ME23N the field "Inv. Receipt" from PO Item (Tabstrip Button: Invoice).
I'm really without any idea.
Suggestions?

Hi,
You can look up in tables :BBP_PDBEH and BBP_PDBEI for all the follow on doc info for SC.
See these threads:
Re: shopping cart number from PO/PR number by rfc call
Re: Tables for confirmation
Re: Table to look for PO in EBP
BR,
Disha.

I1112 status of Shopping cart- Need to create a follow on document

Hello Experts,
I have one issue in which enduser had created a shopping cart and header status is approved but no follow on document is generated. at line item level the status is Error in Process.
When i ran the report BBP_ALERT_SB_NOTTRANSFERED. then my Shopping cart status changed from I1111(item in transfer) to I1112"error in transmission'..
In Applicaiton monitor : the message is Not transferred to backend and Shopping cart 3100001911: Follow-on document(s) not transferred. we are using Extended Classic Scenario and i dont know why we are getting this issue, we are getting this same issue only for 2 Shopping carts.
Please guide me how i can repost the document so that follow on document will get generated.
I am in ECS scenario with SRM 7.0
Help will be appriciated.
smriti

Hi,
If it is only the problem with only few carts, Check if any Short dumps are occuring in SRM as Well as in R/3.
We faced a simialr situation and observed that it was resulting in a short dump due to bad coding in one BADI.
regards,
MRao

SERVICE_OS in CRM_ORDER_MAINTAIN for a follow up document

Hello SAP Guru’s!
Currently I’m working with my customer requirement that begins with the creation of a case after some business rules an appointment should be created with specific information. As I mentioned, the first document is a case and the second document (follow up document) is an appointment. But I´m facing the following issue:
On the second document (appointment) I’m trying to add values to fields KATALOGART, CODE and CODEGRUPPE that correspond to structure SERVICE_OS through function CRM_ORDER_MAINTAIN, I filled out the corresponding structures like: SERVICE, OSSET AND SUBJECT (SUBJECT with fields CODE and CODEGRUPPE).
After filling out the fields I use function CRM_ORDER_SAVE and then CRM_ORDER_COMMIT to create them in the second document (appointmen), but the structure SUBJECT has not been generated in the second document, this happens only with the second document because on the first one (case) it is created without any problems.
Has anyone faced something similar before?
Any guidence would be greatly appreciated.
Kindest Regards,

Are you using copy control badi? If yes, which method that are you using?

Generate a .doc with Bps

Hi all experts,
I have no much idea about Bps, but in my company we have this problem and we would like to solve it:
- We would like to present via Bps a web based form to insert data in a textarea and when the user clicks "submit" button, we would like to generate a .doc file with that data and store the document in our server.
Is this possible?
Could anybody share information, links,... about this?
If is not possible, there's another way for doing this??
Thanks a lot in advance.
Alberto.

Thanks a lot for your replies guys.
I really don't know what type of file generates BPS. HTML File?
Could I be able to insert Javascript code in that file?
If so, maybe I could create an ajax function in that Html file and call to a web service deployed in my server to create the .doc file.
Could be this possible?
Maybe I'm speaking about impossible things but, as I have told before, I've no much idea about BPS...
Thanks a lot.
Alberto.
PD: Points will be given in a few minutes

Generating B doc as follow up document.

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