Creation of items in Service Notification

Hi,
I am trying to create a service notification document from inside dunning activity (TR FBVB).
The steps that I followed are
A custom FM is configured which is called after dunning event <u>ISU_DUNNING_BLOCK_DEVICE_0350</u>. This std FM creates a disconnection order number which can be seen via TR EC87. This EC87 transaction has a tab for service orders created via it.
The custom FM configured is called after standard FM is used to get disconnection order and then we are using FM ISU_S_DISCDOC_CHANGE to create a service notification from the disconnection order. This FM creates the relevant service notification document for the disconnection order.
The problem I am facing in here is the equipment number, connection number, installation, material, serial number created via the FM ISU_S_DISCDOC_CHANGE is blank.
Our requirement is to have the service notification created with the above fields populated in it.
Kindly suggest is there any alternative to get those fields populated in the service notification (TR IW53 to view service notification)
Regards,
Imran

Hi Imran:
Could you please Function Module  ISU_S_DISCDOC_CREATE instead  of
ISU_S_DISCDOC_CHANGE ?
Hopefully your problem would be resolved.
Regards
Shashi

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    *   SENDER                   =
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    BAPI_QNOTIFCAT_CREATE
    BAPI_SERVNOT_CREATE
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    Hi Ayushi,
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    First check for whcih service notification. I mean Notification Type.
    Then use you BAPI if it is correct for the notification type.
      CALL FUNCTION 'BAPI_ALM_NOTIF_CREATE'
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                notifheader        = p_header-tables-mnhead
                task_determination = p_header-tables-task_determination
                orderid            = p_header-tables-mnmisc-orderid
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                notifheader_export = l_head
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                notitem            = l_it_item         " Since you dont have any items to create leave it blank.
                notifcaus          = l_it_caus      " Since you dont have any causes to create leave it blank.
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                notiftask          = l_it_task         " Since you dont have any tasks to create leave it blank.
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                return             = l_it_return.
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    Thanks & regards,
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    Hi,
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    The steps that I followed are
    A custom FM is configured which is called after dunning event ISU_DUNNING_BLOCK_DEVICE_0350. This std FM creates a disconnection order number which can be seen via TR EC87. This EC87 transaction has a tab for service orders created via it.
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    Our requirement is to have the service notification created via the above fields populated in it.
    Kindly suggest is there any alternative to get those fields populated in the service notification (TR IW53)
    Regards,
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    hi eshwar
    you can create service order by using the service notification,
    create service notification using IW54 after entering the details select the Service notification in the menu and select the service order create OR press the Order buttom ,and enter the order type you  want to create
    hope this will clear you
    regards
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  • How to block a material that not to creation of service notification thru-IW51

    Hi All,
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    Narendra,
    1. I do not see any possibility without using this exit. It is a very simple and effective thing for your ABAPer and you too.
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    data ls_notif_e type BAPI2080_NOTHDRE.
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      SENDER                   =
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      NOTIFACTV                =
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      NOTIFPARTNR              =
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    * TASK_DETERMINATION = ' '
    * SENDER =
    * ORDERID =
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    NOTIFHEADER_EXPORT = ls_notif_e
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    * NOTIFCAUS =
    * NOTIFACTV =
    * NOTIFTASK =
    * NOTIFPARTNR =
    * LONGTEXTS =
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    WRITE:/ 'errors'.
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    ENDLOOP.
    endif.

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