Creative Cloud CP Won't Load

I get tray notes saying updates available, but when I click on it I get the attached - just an UnBlur'able/UnFocusable window. I'm on W8.1 64BIT, I can only get rid of the CC UNBLURABLE in W Task Manager. Incidentally, same issue on a W7 PRO 64BIT machine, until recently, when it seems to have fixed itself. Anyway, seems like the CC version on my W8.1 machine is 32bit. What should I do?

Did a reinstall of CC Desktop, that seems to have fixed it.

Similar Messages

  • Creative Cloud Desktop won't load. Just spins after launching.

    I just signed up for the photography subscription and have downloaded and installed the creative cloud desktop. after launching the application, the window just sits and attempts to load with the blue circle spinning. I cannot login or do anything. I've tried researching but haven't seen the same issue before. Thanks for the help!

    Hi Chrissy,
    Please try the Following Steps:
    For MAC OS
    Open Activity Monitor
    >Look For Adobe Processes
    >Force Quit Creative Cloud
    >Force Quit Core Sync
    >Force Quit Processes Related to Adobe.
    Try Launching Creative Cloud Desktop again.
    If you Still get the spinning circle Repeat the above Steps, You will get the Login screen and it will start working.

  • My creative cloud apps won't load?

    Every time I open Creative Cloud and go to "Apps"  it just keeps loading and never stops...what do I do?

    Hi adamhowden,
    Please try:
    App doesn’t open | Progress wheel spins continually
    Re: Adobe Creative Cloud / Desktop App / Home Screen: Constant Spinning Wheel
    Thanks,
    Atul Saini

  • Creative cloud desktop won't load the "apps" section/shows download error/ have uninstalled & reinstalled/ also completed yosemite os install successfully to see if it was a compatability issue/but still shows download error on apps/ this only occurred af

    I have a macbook pro 2010 & extra storage and drive space
    I don't know what the link is between the new creative cloud update in january and the loss of my apps  & downloading error after that update, to the desktop window?
    Before that I hadn't had any trouble with the apps window..all the other parts are syncing and seem fine?
    I uninstalled & reinstalled the creative cloud desktop
    I installed the yosemite os x to see if the new interface was an issue...all was fine with the yosemite install
    I have checked for the answer in the troubleshooting guide
    nothing seems to apply at this point...
    didn't know if anyone else was having the same difficulty?
    Thanks

    is this the 'unknown' download error or some other error?  attaching a screenshot of the error if it's in english would be helpful.

  • Creative cloud desktop won't load any apps

    The apps tab in my creative cloud desktop reads download error. Help!

    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/

  • My Creative Cloud App won't launch

    My Creative Cloud App won't launch I'm seeing other posts of the same problem that are unanswered. Is there an issue with cloud today?

    I'm having a similar problem. CC is greyed out and has no content when selected, meaning I have no access to my type kit font library. I've uninstalled CC and reinstalled CC. I've followed another course of action which is to trash the opm.db file (username > Library > Application Support > Adobe > OOBE > opm.db) which was advised from another forum, followed by a reinstall again. No joy... any help would be much appreciated

  • My creative cloud files won't sync.

    My creative cloud files won't sync. I've tried the suggestions made on here i.e.: pausing the sync and restarting creative cloud, but it hasn't made any difference.
    Has been working fine, up until 2/3 days ago and it just stopped working  ... Help!

    We should be able to resolve the file sync problem without needing to reinstall or change your user account.
    Have you used any restricted characters in your file or folder names?
    Help article: Error: "Unable to sync files". If none of the steps in the help article resolve the problem then please email your Core Sync log files to [email protected]
    The location for each OS are:
    Mac OS X: ~/Library/Application Support/Adobe/CoreSync/CoreSync-yyyy-mm-dd.log
    Windows: %APPDATA%/Adobe/CoreSync/CoreSync-yyyy-mm-dd.log
    Note that on Mac OS X to see the user library from the Finder click on the Go menu and hold down the Alt/ Option key. Note that on Windows %APPDATA% is a variable that will change to the correct path depending on if version of Windows being used.

  • My Creative Cloud App won´t snyc my files.

    my Creative Cloud App won´t snyc my files.

    jonesology,
    Could you send us your log files so that we can investigate further? Please zip up the entire 'CoreSync' folder at the location below and send it to me at [email protected]
    Mac:
    /Users/<username>/Library/Application Support/Adobe/CoreSync
    Windows:
    C:\Users\<username>\AppData\Roaming\Adobe\CoreSync
    'Library' on Mac and 'AppData' on Windows are both hidden folders. Please read these pages for help on showing these folders:
    http://helpx.adobe.com/x-productkb/global/show-hidden-files-folders-extensions.html (Win)
    https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html (Mac)
    Thanks,
    Ben

  • Every time I open creative cloud  it does not load. Is there anything I can do to fix it.

    Every time I open creative cloud  it does not load. Is there anything I can do to fix it.

    Hi Tahmid,
    Please refer to the threads below where this issue has been addressed:
    New Creative Cloud App unusable: it's blank!
    creative cloud is blank window why?
    Re: Creative Cloud app opening blank
    Regards,
    Sheena

  • Creative Cloud application won't open downloads

    I'm trying to download the 30 day trial run for Adobe Photoshop but the Creative Cloud application just keeps loading- it's been almost an hour. Why isn't anything happening?

    Jeff, OK, I'll reinstall - it'll probably have to wait till next month, because of my bandwidth allowance, but I can live with that.
    Regarding the other error, I didn't give enough information, sorry: after I installed InDesign and PS, I started them up and got a prompt from the CC app to fill in some details on the Adobe website. So I filled them in and got that error, no matter what I tried. If I clicked "Use the above address", it returned to the page with the form anyway.
    Edited to add: I logged in again this morning and found the "My Information" page on the Adobe website -  it's not complaining about the address now. I don't know if it means the problem went away or it's a different page (it looks different), but everything seems to be working at the moment.

  • Register Applications photoshop CC   Lightroom 300 baht per month Creative Cloud desktop install and load the program into Lightroom down normally open normally, but the work load photoshop program installed. Open access Like we use it to fill a 30-day tr

    Register Applications photoshop CC   Lightroom 300 baht per month Creative Cloud desktop install and load the program into Lightroom down normally open normally, but the work load photoshop program installed. Open access Like we use it to fill a 30-day trial version, serial no.

    1) WHAT if I juse JUST ONE Adobe program pretty often? 
    They have a single use subscription for $20/mo.  Similar to upgrading extended version every 1.5 years.
    2)  WHAT if I created projects like 2 months ago and I didn't use Photoshop for a full month.  Who assures us that with the CC series the projects are opened with the old CS ones?Or don't use it every day?
    Same problem if you own it.  If upgrade price is $400 every 1.5 year that is same as $16/month.  You can choose not to update and version will be same as when you last used it.
    3) WHAT if I don't use Adobe 24/7?  and 5) Making an day-based subscription??  Same problem if you own it.  If upgrade price is $400 every 1.5 year that is same as $16/month.
    4) Adobe, do you think to be the only one making these softwares?
    Competition is always a factor in market.
    6) After all this mess, you discriminate Europeans, too?
    Taxes charged by Governments and municipalities are not controlled by Adobe.

  • Creative Cloud Desktop won't opening

    Hi,
    I'm having an issue with Creative Cloud Desktop ever since I updated to Yosemite. I've gone through customer support (which were useless by the way) and discovered that Creative Cloud Desktop works if I'm logged in as my Root user (System Admin) on my Mac but won't load in my normal account. I've gone through this link (Troubleshoot unexpected behavior | User account-specific | Adobe software | Mac OS) that the Customer Service representative gave me. However I'm still having the problems loading App.
    Does anyone have any idea how I can fix this issue?

    >ever since I updated to Yosemite
    Did you tell Apple that their update breaks Adobe software?

  • Apps tab in creative cloud desktop just keeps loading and apps wont download

    I've uninstalled and installed creative cloud desktop 4 times now. Each time the same thing keeps happening. When I try to download an app it just keeps loading and loading and loading. Please help.

    Hi ThatGuyJakeE,
    Please refer to the thread below where this issue stands resolved:
    Re: Adobe Creative Cloud / Desktop App / Home Screen: Constant Spinning Wheel
    Regards,
    Sheena

  • Creative Cloud Desktop App not loading certain pages

    Hello,
    The Creative Cloud Desktop app is not loading the Home, Files, and Fonts pages. The only thing I get is the loading graphic spinning away. I've tried signing out then in, quitting the app, restarting the machine, renaming the OPM file to old, tried turning File and Font sync off - which it doesn't seem to do, checked the internet connection without any difference. The Cloud status page says everything is good.
    I'm on an iMac running the GM of Mavericks. I've been running Mavericks beta for awhile and haven't had any trouble previously.
    Does anyone have any suggestions as to how I can get to those pages?
    Thank you!
    Mike

    Hi Mike,
    Does reinstalling the Creative Cloud app make any difference? There is an uninstaller in the Creative Cloud app folder in Applications. Also, does the same thing happen in a newly created admin account?
    -Dave

  • Why creative cloud installer won't work?

    Hi,
    I am trying to download the trial for premiere pro and I'm having a lot of trouble.
    I click download and I have the creative cloud installer in finder. When I open it, creative cloud opens for about three seconds with a loading sign but then disappears. I have been trying to figure this out for an hour and nothing is working. I have closed everything that is open and have even restarted my computer. If you have a possible explanation for this please please please help me out.
    Thanks!

    Please read, and reply back here with information https://forums.adobe.com/thread/1499014
    -try some steps such as changing browsers and turning off your firewall
    -also flush your browser cache so you are starting with a fresh browser
    http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
    http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

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