Creative Cloud for Teams... where to find infos?

we use a volume license at work for CS6 Master Collection and we need special packages for deployment.
where can i find infos about CC for teams (or whatever the name is)?
is the licensing still done via files for CC or do we need a internet connection to activate the software?
at least there must be a way to download all CC apps at once and install them or create a deployment package?

Hi hamada2003,
Sorry for not responding earlier. Have you checked out the Creative Cloud for Teams FAQ? Here is the link: http://www.adobe.com/products/creativecloud/faq.html#cc-teams
You do need an internet connection for authenticating once every 99 days with "Teams". It's been announced that there is going to be a way for IT to package and deploy packages to users' workstations, but that's not available quite yet.
Hope that helps,
Kevin

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Problem with Photoshop after I purchased Creative Cloud for teams for 1 year

Hello,
I just Creative Cloud for teams (one year membership) (Mac/Win,Multiple Languages) and updated my photoshop, but when I go to open it, it asks me for a liscence number. Where do I find that?

Refer to this:
Sign in or activation errors
Mylenium

Issues with Creative Cloud for teams deployment workflow

The Adobe Creative Cloud for teams IT Deployment Guide lists out steps for IT admins to deploy the CS6 applications and then have their end-users license the trial software with their Adobe IDs once they have been invited to the team. There are two major issues with this document.
First, the media that is on the FTP is not for North American English. We are working to get that posted on the FTP site ASAP. In the meantime, you can find the CS6 MC media from: http://www.adobe.com/downloads/
[Note: Getting media from that page requires the use of the Adobe Download Assistant which is very consumer focused. Sorry about that.]
Second, in order to have the ability to login properly with a Creative Cloud for Teams account the system needs to have the latest copy of Adobe Application Manager installed. If you do not do this step the end user will be prompted for a serial number.
Unfortunately the Adobe Application Manager can’t be packaged with AAMEE nor is it a native installer. I know, I know! Here are the links to the Adobe Application Manager installers:
Windows: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
Mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
It can be installed from command line by:
Win: <Path to Setup.exe>Set-up.exe –mode=silent –action=install
Mac: <path to ASU> /ASU/Install.app/Contents/MacOS/Install –mode=silent –action=install
Jody Rodgers | Sr. Product Manager | Creative Cloud for Enterprise | Adobe Systems

Hi Boncker,
I see that you have an active Subscription under your account . Please launch any of the installed product and when you get the trial prompt , please click on License this software and then Enter the Adobe Id & Password for the account that you have accepted the invite .
Please do let us know if that worked for you or not .
Cheers,
Kartikay Sharma

Hello, we have both Creative Cloud and Creative Cloud for teams. Can you help me with the difference and if i need to have both?

Hello, we have both Creative Cloud membership and Creative Cloud for team. Can you help me with the difference and if i need to have both? We have 9 employees that are using it. Just not sure if i'm paying for something i don't need.
Thank you

Please refer to Creative Cloud Help | Creative Cloud / Common Questions
CC is for retail use with 20 GB of storage space, CCT is where number of seats are purchased & assigned by one program admin where each seat gets 100GB of storage space.
You can not have both the CC & team in one account as it will only provide you added storage space of 120 GB but you can activate the CC any of them or either of them twice as CC is based on Adobe ID.
Regards
Rajshree

Deploying Creative Cloud for Teams via Group Policy

Good afternoon, we are trying to deploy our Creative Cloud for Teams products. Our ideal situation would be where we are able to deploy the Creative Cloud Software (e.g. including Photoshop, InDesign, Illustrator, etc) using Group Policy, then assign the respective user licenses using the Management Console. This would send out the email to the applicable user for them to create and Adobe ID, and use the software that has been installed. However, we are able to install the software using Group Policy Deployment using the msi created using the Creative Cloud Packager, but any user is able to use the software on the PC, not just the person who has been assigned the licence via the console email. Is anyone else successfully deploying in this way?
Kind regards
Mel

Team license links that may help
-team plans https://creative.adobe.com/plans?plan=team
-http://www.adobe.com/creativecloud/buy/business.html
-https://helpx.adobe.com/contact/creative-cloud-teams.html for Team help
-manage your team account http://forums.adobe.com/thread/1460939?tstart=0
-Team Installer http://forums.adobe.com/thread/1363686?tstart=0

Creative cloud applications won't open on additional machine - iMac 10.9.4 - Creative cloud for teams - a work colleague has the same issue on his home machine. Applications work fine at work.

These problems are happening on my iMac at home. I can log into Creative Cloud no problem, however as soon as I try and open an application, whether it's an old version or CC 2014, Adobe Application Manager opens and tells me that membership has expired and prompts me to 'try again'. Clicking this button results in a new pop up that thanks me and tells me that my subscription is now active. However as soon as I click 'continue' the process begins again, the application closes, a pop tells me that membership has expired etc.
I can login and view my Creative cloud for teams account online and everything seems to be in order and the applications open without incident at work, another colleague at my work has the same problem with his CC applications at home.
I've tried uninstalling and the installing all of the applications and CC several times, run all updates etc.
Is this an issue the the Terms and Conditions for CC2014, are we no longer allowed to run applications on 2 machines?
Is there a bug with the latex version of CC? This problems has only recently occurred.
I should add that I've read some of the other posts about login loops and I've tried deleting the opm.db file, it didn't work.
Thanks for any help anyone can provide.
Regards
Pete

There doesn't seem to be an uninstaller for CS3, and I've tried the CC Cleaner tool several times. It doesn't work and it is not correctly documented anywhere. For example, there is no log file at "/Users/[user name]/Adobe Creative Cloud Cleaner Tool.log" as one of the Adobe pages states. For example, there is no log file at "/Users/[user name]/Adobe Creative Cloud Cleaner Tool.log" so I can't find any success or error states of the tool.
There is a log file at "/Users/[me]/Library/Logs/ACC.log." Would there be anything in there that could shine light on install issues vs. uninstall issues?
Regardless, running Cleaner and then attempting to install ACC repeatedly leads to the error "Creative Cloud quit unexpectedly" upon launching it or rebooting (which launches it automatically). I've been trying various things for weeks to no avail yet.

Creative Cloud for Teams. I can not remove a user

I am helping a friend who has bought Creative Cloud for Teams. I am myself a team admin for a company and that's why she asked me to help out.
She has only one user on the team right now, her self. She is also the admin.
Different User and Pass for each.
Anniversary date is in July 2015.
Trouble started four weeks ago in the beginning of October.
The iMac was on System 10.7 but I updated to 10.10 when trying to solve the matter.
I cleaned everything Adobe, using Adobe Cleaner and manually inside out, preferences, Libraries, Applications, Utilities…
Installed again the Creative Cloud and started with Photoshop to try out once again.
When she is logged into the Admin Console / Manage Team it shows very clearly that the User is Active.
When she tries to open any CC application there is a message saying that the account has expired.
When trying to remove the User, it is not possible and there is a yellow sticker saying: "We're sorry. Something seems to be wrong on our end. Please try again later. If this continues to fail, please contact customer support."
The User can not use any of the CC applications and the only option now is to run a 30 days trial on the admins Adobe ID while we try solve this matter.
Is anything of this familiar to anyone? Any suggestions?

Oh, sorry…
The problem was partly that the owner of the license should have assigned the first (and only) seat to the admin, herself, the buyer,
Instead she assigned it to herself under another Adobe ID. She says she was told to do it this way but reading the instructions from Adobe says you should start by assigning the first seat to yourself/the admin.
But that should not have caused such dramatic problems where she was not able to delete the user and correct it. Also the license for the assigned user expired – strangely after 5 months of use. There was something that happened at Adobe that made this stick and the problem had to be solved by them.
In the meantime I made the admin a trial for 30 days and the problem was solved within that time and everything is fine now.
Lesson learned: If one is buying a Team version, one should always assign the first seat to the admin – as the instructions says.

Creative Cloud for Teams

Hi,
I have creative cloud for teams. I would like to easily be able to share folders with my team members. I am not sure how to do that. I can see that one can share individual files with a link. But It would be so much better if I can see the shared folders of my team members rather than asking them to send me link every time. Am I missing something? I switched to teams hoping for better file sharing option.

Now try getting your money back.
I had to buy my own cloud server to be able share files with my clients as Adobe had implied when I signed up.
I am now stuck paying for Team versions when all I needed was the single CC.
All the features of "teams" that I needed didn't work and like you I didn't find out until after I paid to use it.
We are stuck for the next 6 months paying for something we don't have.
The extra storage that comes with the "team" option is not worth it without file sharing (real file sharing is for more than one file at a time.
Adobe uses the word soon, Adobe hasn't got a clue when it will be available. Or they would prive a deadline.
More Max2013 smoke and mirrors.

Creative Cloud for Teams - second computer will only install as trial version

Hi there
My company purchased Creative Cloud for Teams. I use a Mac at work and have installed it without any problems there. However at home i use a PC (Windows 7) and i have tried several times to sign into my Creative Cloud account and download programs so i can work at home but each time it will only load the programs as trial versions.
I have tried several troubleshooting options with no luck:
Clicked sign in on the trial window - but it just asks me for a serial number which i obviously dont have.
I asked my work IT dept to delete and resend my seat invitation which they did but it didnt fix the issue.
I asked my work IT dept to check with the reseller we bought Creative Cloud for Teams from whether there were any restrictions or settings which wont allow to install on a second computer but they said it should be fine.
My team mates at work have installed it on their home Macs without a problem, it seems to be only a PC issue.
I have had CS6 on my computer previously but uninstalled it all in case this was causing the conflict - but it didnt fix the CC issue.
I have uninstalled and used the Adobe Cleaner tool, then reinstalled but this didnt work - the trial days still kept counting down.
I uninstalled again, used a Registery cleaning tool (cleaned registery, temp files, browser temp files etc), used the Adobe Cleaner tool (just to make it extra clean), and removed all traces of Adobe from my machine. I reinstalled Creative Cloud Application manager, installed Acrobat to try it out. This time the trial days have gone back to 30 (rather than zero). I clicked on the "sign in" button, it signs me in but still asks for a serial number.
I tried contacting Adobe via the chat channel but was told after some time that i would need to speak to Tech Support. My dealings with Adobe Tech Support in the past haven't been the most fruitful, so i thought i would ask the forum as my last desperate attempt to solve this problem.
Any and all suggestions welcome.
Thanks!

Hi,
Reset the hosts file:
Windows
Choose Start > Run, type %systemroot% \system32\drivers\etc, and then press Enter.
Right-click the hosts file and select Open. Select Notepad for the application to open the hosts file.
Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
Save and close the file.
Mac OS
Log in as an administrator to edit the hosts file in Mac OS.
In a Finder window, choose Go > Go To Folder.
Type /etc.
Select the hosts file and open it.
Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
Save and close the file.
Regards,
Romit Sinha

Creative Clouds for teams, web hosting?

Does the Creative Clouds for teams also include 5 sites/domains webhosting on the business catalyst, as the Creative Cloud for single person? I can't find the information anywhere...

You might refer to :
Business Catalyst Help | Business Catalyst for Creative Cloud subscribers
Web Hosting zdarma | Bezplatná zkušební verze produktu Adobe Web Hosting
Best would be you use Contact Customer Care = http://helpx.adobe.com/contact.html and click through the position 'till you reach the chat, I had the best experiences.The chat button is activated as soon as there is an agent available to help.
Regards
Rajshree

How many times can a team member install Creative Cloud for teams ?

How many times can a team member install Creative Cloud for teams ?
Is it possible for one team member to install it for example on a portable mac and a desktop pc at the same time?

From the Creative Cloud FAQ at https://www.adobe.com/products/creativecloud/faq.html under the Purchasing and getting started section:
On how many computers can I install the software I download from Creative Cloud?
You can install the desktop applications available in Creative Cloud on your primary computer and one backup computer, as long as they are not running at the same time. You will have access to both the Mac OS and Windows versions, so if you have a Mac at home and a PC at work, for instance, you can install your applications on both. See the product license agreements page for more information.

How to license Acrobat Pro as a single product in Creative Cloud for teams.

We're just starting with Creative Cloud for teams and I have a question about purchasing it.
We seem to have the option to either add all the products or to license for a single product.
Since a lot of our users are only using Acrobat Pro we'd like to license only that, but when we add a single product license in our team Acrobat Pro is not in the list of applications.
Any idea why?

Hi,
No way to remove it yourself,you must contact the customer service and normally they will remove it without any problem .

Disable access to the cloud storage feature for Creative Cloud for Teams?

Is it possible to disable access to Creative Cloud Files when using Creative Cloud software for Teams/Volume Licensing customers? We're considering moving to Creative Cloud subscriptsions instead of traditional licensing and the ability to turn this feature off would be the easiest way to comply with our company's security requirments.
Thanks.

BrickyB, This is what the Creative Cloud FAQ says,
My organization wants to block access to certain services, such as storage and access to community features, available through Creative Cloud. Is this possible?
Yes, your IT administrators can block users from accessing the online services. The online services and their URLs are listed here.
As an administrator, you will also be able to deploy Creative Cloud desktop applications independent of the cloud-based services using the Creative Cloud Packager. The Creative Cloud Packager is available through Creative Cloud for teams.
Check this for more details.
http://www.adobe.com/products/creativecloud/faq.html

Switching a Creative Cloud individual account to Creative Cloud for TEAMS account

I want to switch my account from an Individual Creative Cloud account to a Creative Cloud for Teams account, and it says you can here: "Yes. If you have an individual Creative Cloud membership, you can cancel with no penalty and reenroll as part of your company's team membership."
However, when I went to actually cancel my individual account, it says here: "you are charged 50% of the remaining amount left on your contract."
So what I need to know is, HOW? I don't want to cancel and then get charged.
Do I really have to sit on the phone and wait to talk to a customer service representative?
PS: I just spent 15 minutes on a "live chat" with someone who had no idea what I was talking about and started asking me what my order number was.

You may switch from an individual to a team subscription with no penalty. You may cancel your subscription from your account page at https://www.adobe.com/account.html. I will share your feedback with our customer support management. If you have any trouble with this email me at [email protected]
From the Creative Cloud FAQ here http://www.adobe.com/products/creativecloud/faq.html under the Creative Cloud for teams section:
I have an individual Creative Cloud membership. Can I upgrade to Creative Cloud for teams?
Yes. If you have an individual Creative Cloud membership, you can cancel with no penalty and reenroll as part of your company's team membership.
From the Account management section:
How do I cancel my one-year membership?
To cancel a one-year membership, you can either go online to the Account page on www.creativecloud.com or contact Adobe Customer Service (http://www.adobe.com/go/support/). If you cancel your membership before meeting the 12-month commitment date, you will be charged 50% of the remaining amount left on your contract.

How do I become a Creative Cloud for Teams admin?

I am attempting to use the Creative Cloud Packager to ease the deployment of InDesign for two users, but I get error message "Your Adobe ID is not listed as an Admin for Creative Cloud for Team or Enterprise" when I attempt to login. How do I become a Creative Cloud for Teams admin?

Hi russmccabe333,
Please follow the steps mentioned in the kb: http://helpx.adobe.com/x-productkb/policy-pricing/creative-cloud-teams---customer.html#id_ 61014 to add yourself in the list of Team Admin.
Regards,
Romit Sinha

Creative Cloud for Teams... where to find infos?

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