Creative Cloud Renewal

I received an email that said my payment was confirmed and that my renewal date will be 2/6/14. I get another email about 1 month later saying that my renewal date will be 3/7/14 and the price will be $10 more. I'm still a student, so I was wondering what was going on? Is there a way to keep the price I have now? I'm still a student so I thought the price would remain $19.99. Can anyone help me out?

Hi CTurtleGuy,
If you choose not to renew you subscription then the CC will revert back to trial for 30 days.
Regards,
Romit Sinha

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Creative Cloud- Renewing License with Activation Code

Creative Cloud is telling me that my license needs to be renewed. I renewed it a week ago. I have MacBook Pro and I have redeemed my activation code for creative cloud already, but nothing seems to recognize that. Not the application on my commuter or the website. I tried to redeem my redemption code but the message that pops up says "Ooop! that redemption code has already been activated!" Which is clearly not the case.

Hi Jaz,
Please refer to the help document below to fix this issue:
Creative Cloud Help | "Renew your subscription" window appears when you launch a Creative Cloud application
You may also refer to the threads below where this issue has been addressed:
Renew Subscription Error Creative Cloud
Re: "Renew your Subscription"
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Sheena

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Yesterday I renewed the creative cloud subscription.
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Can someone help?

Did you pay for your renewal, and does that show on your Adobe account page?
https://www.adobe.com/account.html for serial numbers or orders on your Adobe page

Payment error - Creative Cloud Renewal Subscription

It's been over a week now, and twice customer service has not been able to help me with this issue.
My first monthly payment of my renewal subscription hasn't gone through. It keeps saying Payment error. Last month was fine and there is more then an enough on my credit card to pay for this month. So what is going on?
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Hi Cobaltfox,
Please clear your browser cache or try a different browser, such as Chrome, and then sign in to your Creative Cloud account to update the information. (http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscript ion-troubleshooting-creative-cloud.html)
In case you are still facing issue, it is best to contact Adobe support http://www.adobe.com/company/contact.html,
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Regards,
Rajshree

Creative Cloud Renewal Rate for CS6 Creative Suite owners?

What is the Adobe Creative Cloud's monthly subscription rate for professionals who also own Adobe's CS6 Creative Suite (after the first year introductory rate)?

Hi BingFL
After the first year's promo pricing the regular price will apply - currently $49.99 per month for an annual commit.
https://creative.adobe.com/plans
Kind regards
Bev

Creative cloud renewal price increased

Hello,
After a year, this month has been extended my contract with the creative cloud. I noticed that the price has has increased from 36 euro to 61. Due to the fact that previously owned cs4 package, I paid promotional price (which is still available). Am I to understand that this price was only valid for a year?
Best wishes, Artur

Am I to understand that this price was only valid for a year?
Correct.

Premier Pro CS6 Prompts for Creative Cloud Renewal

Hey all,
I just downloaded a version of Premier Pro CS6 and have a valid serial number that I purchased as a student. After installing the program, it is prompting me to renew my CC subscription. I got CC to test out CS6 before I bought it, but cancelled before being charged because I'm not a frequent user and couldn't justify the charges. Has anyone else has this issue? How can I fix it?
Thanks,
Andy

Cloud takes over https://forums.adobe.com/thread/1584746 may help

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Adobe CC orders are not transferred or merged, the best option would be to cancel the present CC under the unwanted Adobe ID & place a new order with the current Adobe ID.
The cancellation fee is waived off for such purchases. You will just need to log out of the Adobe Cc desktop app & sign back in with the desired ID after the new purchase.
Regards
Rajshree

How To Uninstall Photoshop CC (2014) from Creative Cloud (not listed in Program and Features)

My membership for Creative Cloud has expired and I want to uninstall Photoshop CC 2014 from my system.
The ONLY Adobe application listed under 'Program and Features' (Windows 8.1) is the Adobe Creative Cloud, however when I uninstall that all the Adobe Photoshop and Bridge system files remain. When double clicking on photoshop.exe (C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\photoshop.exe) I get the Creative Cloud 'Renew your Subscription' screen. After then rebooting and reinstalling the Creative Cloud Desktop, it shows that Photoshop CC, Photoshop CC (2014), and Bridge CC are installed and are all 'up to date'
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Please advise how to delete/uninstall all applications installed by Adobe Creative Cloud when the applications are not listed in the Control Panel 'Programs and Features'

Thank you for the link. I don't want to sound rude, but I said the programs installed by Creative Cloud Desktop are NOT listed in Windows Control Panel's 'Programs and Features'. The link provided is useless.
The only Adobe software listed under 'Program and Features' ('Add or Remove Programs' for Windows XP users) is the Creative Cloud Desktop program itself and when uninstalling that, it does NOT uninstall Photoshop CC (2014) or Adobe Bridge CC. When selecting uninstall for Creative Cloud, no Change options are provided to remove Photoshop CC. Uninstalling Creative Cloud Desktop leaves all Photoshop and Bridge system files intact.
Again, I want to uninstall Photoshop CC that was installed by Creative Cloud Desktop and is NOT listed under Program and Features.

Price of the Creative Cloud Subscription is going up!

I love the Adobe Creative Cloud, don't get me wrong. But where oh where is the sense in raising the cost of membership especially to long time users. I've never bootlegged software in my career, which is a real career with training, college and I teach design. I feel like the boot is being put in now. I haven't been able to raise my prices in years, but software prices go up all the time. I think I'll get a job in another field if I end up having to pay $50.00 a month for software that at most would cost me $350 a year to upgrade regularly. Yeah I know I have access to the whole library of products but meh.

Hahahaha! What a honeymoon! Are you an Adobe employee?
I received this today, after my credit card was charged 29.99 USD (includes tax) and I had to sign up for the "New" special low rate which is 29.99 PLUS tax bringing my month of May membership (I had no choice of start date) to over $33 USD (including tax). Oh yes my dear colleague, the price of membership is going up. But there's no way in god's green earth that I ever, ever will pay $600 per year for the pleasure of making as little money as I do now. Read on:
Membership update: Call to lower your Creative Cloud renewal price.
Dear Christian,
Your Adobe Creative Cloud membership is coming up for renewal. Ordinarily, your renewal price would be US$49.99 per month, but because you’re one of our loyal customers, you qualify for a one-year renewal price of just US$29.99 per month.*
Call 800-945-9132 by May 21, 2014, to take advantage of this special offer. You can only get the savings by calling, so don’t delay.
The Creative Cloud Team

Cannot purchase Creative Cloud due to credit card problem

Hello,
I first purchased Student and Teacher Edition Creative Cloud in August but due to the hacker incident here at Adobe, my credit card was annulled. Due to financial problems, my last payment was in October and eventually, my subscription expired.
Now I'd like to renew my subscription as I now have a viable credit card but I simply cannot! I tried at least 8-10 times to purchase Creative Cloud / renew my subscription but I always got the same answer: they are unable to confirm my credit card.
I tried this both on Mozilla Firefox and Google Chrome, and I also tried with my parents using my mother's credit card but that didn't work either. I also tried shutting down and restarting my computer.
I'm still studying at the same school, that information hasn't changed. I'm from Finland.
Please help! Thank you!

Thanks for your answer, but how about my account with serial numbers to cs6 and LR4? Will they be lost if I create a new account? I just want to purchase Creative Cloud as danish person with my credit card.

Australian Creative Cloud subscription price reduction for existing clients??

Adobe reduce Australian Creative Cloud subscription price as they have been ripping us off.
Do we automatically go on to the reduced subscription price?

Hahahaha! What a honeymoon! Are you an Adobe employee?
I received this today, after my credit card was charged 29.99 USD (includes tax) and I had to sign up for the "New" special low rate which is 29.99 PLUS tax bringing my month of May membership (I had no choice of start date) to over $33 USD (including tax). Oh yes my dear colleague, the price of membership is going up. But there's no way in god's green earth that I ever, ever will pay $600 per year for the pleasure of making as little money as I do now. Read on:
Membership update: Call to lower your Creative Cloud renewal price.
Dear Christian,
Your Adobe Creative Cloud membership is coming up for renewal. Ordinarily, your renewal price would be US$49.99 per month, but because you’re one of our loyal customers, you qualify for a one-year renewal price of just US$29.99 per month.*
Call 800-945-9132 by May 21, 2014, to take advantage of this special offer. You can only get the savings by calling, so don’t delay.
The Creative Cloud Team

Creative Cloud for teams stuck in a loop asking to renew subscription (Windows 7 64 Bit)

Good Morning
I have two of my creative cloud users who are being constantly asked to renew the subscription everytime they open one of Adobe's applications. THe subscription is currently active as we paid for the full year and it doesn't expire until March 6th 2015.
I have tried deleting the file from the OOBE folder with no success, I have tried uninviting and then re-inviting the user to creative cloud, I have tried inviting a brand new user and logging in with their details, no joy.
The only thing that works is to login with a trial user account just so we can use the software.
Any suggestions please, Adobe fix your 'Expert 1:1 Support page' it doesn't even load!
Regards
Mark

Creative Cloud Help | Manage your Creative Cloud for teams membership may help
or
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Creative Cloud for Teams (Non-Profit) Renewal Loop

Every time I open any Creative Cloud app I get this window:
When I click "Try Again" I get this window:
When I click "Continue" I get the previous window (above) again.
If I click on "Have a different Adobe ID?" and input my password via that window it will open the program and everything works fine. However, this loop occurs any time I open an Adobe CC app. Doesn't matter if I have already gone through this procedure on the same program. Once I close the program and reopen I am given these same pop up Renewal notices.
I have gone through and performed the opm.db file removal. I have signed out and signed back into the CC desktop client. I have done the manual AAM update linked on other threads here. I have also upgraded (just this morning) to the latest CC desktop version. The problem still persists.
NOTES:
I have a Creative Cloud for Teams subscription (Non-Profit) purchased through CDW. I have verified that my subscription is in good standing. Though the subscription is nearing its renewal date when i inquired about renewal the representative said that at this time they (Adobe) are still working on procedures and pricing for renewal.
Running on a Mac Pro early 2009 2 X 2.26 Quad Core Xeon with 16GB RAM and NVIDIA Quadro 4000. I am also experiencing the same issue with my MacbookPro Retina Core i7 with 16GB RAM. Both systems are running the lastest Mac OS X 10.9 Mavericks.
Any help in resolving this issue would be greatly appreciated!

Creative Cloud Help | Manage your Creative Cloud for teams membership may help
or
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

CS6 Apps Asking to "Renew Your Subscription" for Creative Cloud, for some reason.

Hi community,
I recently purchased a retail version of CS6 Production Premium because I did not like software as a service/Creative Cloud. Unfortunately, I got a good deal and tried it for a year. I did not renew, and removed all the CC apps.
When I try to open any of the CS6 Applications, a window pops up asking me to renew my subscription to CC. This software has nothing to do with my CC membership, I purchased it in a separate, one-time retail payment. I have looked at the various other threads around and have tried all of the solutions mentioned: Including uninstalling and reinstalling, running the cleaner tools, checking the host and certificate files, no luck. I spoke to several people in several chat instances, all recommending a reinstall of software, no help.
All I am trying to do here is run some software with a serial code I just purchased from Adobe, officially. Is there a way I can just activate it offline? I tried to do it per the instructions but do not have an option to "generate a response code". Am I being punished?
Thank you in advance,
Jesse

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