Creative Product Registration Probl

I recently acquired a new sound blaster card and for the week I had it I experienced no problems. Soon after it gave me the "Gentle Reminder" to register my product. Like most people I quickly clicked the remind me in a week option. One week later I got the reminder, and having feeling bad about not registering I decided to quickly do it. The process was quick and everything seemed to work. Upon trying to close the registration program I was assaulted again by the "Gentle Reminder". I didn't think much at the time and it did the scan to find that there are NO UNREGISTERED PRODUCTS DETECTED. Hooray for me, huh? Well after seeing that I tried to close the program again to find it still insisted on me going through the registration process AGAIN.
Everything is registered and I'm not sure if I just didn't do something right.Message Edited by GarrettR on 08-08-2007:43 PM

I had this same problem with my wife's computer... Kinda weird actually. My computer and my wifes are the same...same sound card..same software..everything. I had no problem on mine. Anyways...the bloody registration 'gentle reminder'.. Here's how I fixed it. These directions are for Vista users, for Windows users I'm sure you can figure it out. just cut through program files. go to Start >> All programs >> Creative Folder >> Right Click on Creative Product Registration. Go to Open File Location. Delete all the files listed. for me 2 Files were unable to be deleted. As is the application starts, but then has to close because it has nothign to run on. That doesn't help though...So right click on the two files and "Cut" them. paste them onto yoru desktop. Now...You should have no files in there..No nasty "gentle Reminder". Then all you have to do is delete the two files from your desktop. And you should be good to go.. As said for non-Vista users I assume you just go through Program Files >> Creative >> find the Creative Product Registration. Good Luck, hope it works for you!

Similar Messages

The curse of creative product registration and its inevitable invunarabil

:angry:Unhappy with Vista!Unhappy with creation!For the love of man, can someone tell me why my creative product registration continues to flourish? I have registered it,tried to delete it,but still it returns to my taskbar to mock my inability with computers. I get a brand new kick-ass transformers desktop and what pops up again but a "gentle reminder" to register! If this is gentle than I'd hate to see what forceful was! I have an MuVo v00 mp3 player and would be in anyone's debt eternally if they could save my computer's soul from the devil that is Creative! On the plus side my mp3 player works great.....

Lorgar: The solution is in our Knowledge Base:
http://us.creative.com/support/kb/ar...sp?l=3&sid=739
Dale

'Creative Product Registration' mess

I have had my Zen V for a while?now but I've only just been able to register it. I turned on my computer today and a message keeps appearing on the screen:?Gentle reminder: Register you Creative products now to enjoy a hosst of benefits.?The things is I already have and this "Gentle reminder" will not leave the screen no matter how many times I try to close it, even shutting down and restarting doesn't work. It's really staring to annoy me. How can I get rid of it's?Thanks for any help.

Go to Start > Run and type this "msconfig.exe" without the quotes. Next go to the Startup tab. Look for the creative registration listing at uncheck it. If you're not sure which listing, post up all the listing you see and I can help to pinpoint it.

Creative Product Registration Pop-up/Can't remove Creative from my computer

It won't go away. I don't want to registar my mp3, but for some reason this stupid popup will not go away. I tried to remove all of the Creative programs from my computer, but I continue to get a "Setup.exe has encountered a problem and needs to close." message. This is SO annoying. Can someone please help.

I have tried uninstalling the program from my computer twice. I have tried registering the product several times. I have attempted to use customer support and the knowledge base, including the link provided in the message, but to no avail!!
I love this little product, but this is very frustrating. I have wasted numerous hours trying to get ride of this annoying pop-up window.

Creative Product Registrat

Hi. Everytime we log in to our laptop, an error message comes up and won't go away. The message says the following:
CREATIVE PRODUCT REGISTRATION
This is not a Creative Sound Blaster Audigy ADVANCED MB Ready System.
This program will only run on a Creative Sound Blaster Audigy ADVANCED MB Ready system.
When I click OK, the message doesn't go away. We still have sound, so I don't know what I need to get rid of this message.
Help!
Thanks.

I recommend getting a startup manager and trying to narrow down just which creative app. is causing the error. You can get a great one from:
www.windowsstartup.com (Starup Inspector)
Make sure to click the "Consult" button after you open it so it checks online for what each file does. You may end up speeding your run speed and boot-time a good bit while your at it too
After you know which app. is causing the problem you can either re-install it or be able to very accurately describe the problem to Creative support.Message Edited by sni'ves on 0-22-2006 2:06 AM

Product Registration in Vista Prem

I purchased a Zen V plus for GF back in December But at that time I didn't have a Legale copy of windows and was waiting to purchase Vista Pre.,,, I did a clean install and loaded the zen software and registered the product online and recieved a confirmation that I was registered, ok so far heres the ProblemI keep getting the little windows reminding me to register the product and when I do go to the bigger Registration window is says everything is current do I want to continue .yes. and then finish. then a little reminder window pops upGentle reminder: Register your Creative products now to enjoy a host of benefitsAnd I can't get rid of it. Home Built SystemI'm running a AMD 4200 gig dual channel6600le Nvidia 256/28SATA 80gigWindows Vista PremiumWebroots SpysweeperPC Tools Registery MechanicAVG proAnd all the Vista fire walls and so forth.

Ok part of that worked, I was able to delete the st.registration from the C:\Program Files\Creative\ProductRegistration and had to move the english file to the main file before I was able to delete the Product registration file, Had to clear temp files and Restart computer, And was then able to delete the Product Registration shortcut. and clear temp files restarted computer.And it worked thank you.

Product Registration program h

Ok just recently the product registration module has been poping up on startup with a message"Gentle reminder: Register your Creative products now to enjoy a host of benefits" I hit the OK button and another window pops up saying "The product registration program is currently detecting you Creative product(s). This may take a few seconds. Please wait... Sound Blaster X-Fi"? It does nothing at this point but just sit there and take up space on my window and eat up about 3.5MB of memory. I have tried stopping the program in the task manager and it just auto restarts. I looked for it in the Uninstall program area and do not see it not sure which if it is in there program it is need help getting rid of this pest.

If you don't want to see this again. Go to program files, either using Windows Explorer or double click the computer icon on the desktop, locate the creative directory and delete the product registration directory, then delete?the registration?icon in the creative?group and?the icon on the desktop.
?This always worked for me. :smileytongue:Message Edited by freesky on 04-0-200702:03 PM

Disappointing support - will not buy creative products any more

Hi,
just wanted to share my experience with creative support. Just to keep in mind for those planning to buy creative products...
I bought a Zen X-fi 2 last summer. Mainly the features of sleep-timer and alarm using any mp3 file have been my selection criteria for this player, because I was interested in automatic switch-off in the evening and a wakeup in the morning by some nice music instead of a standard beeping of my alarm clock.
Unfortunately, I am really disappointed now by creative. As I already reported here (<a rel="nofollow" target="_blank" href="http://forums.creative.com/t5/MP3-Players/Zen-X-Fi-2-Problems-with-snooze-function/m-p/56477)"]http://forums.creative.com/t5/MP3-Players/Zen-X-Fi-2-Problems-with-snooze-function/m-p/56477)[/url] I experience some bugs with the above mentioned features. Let me summarize:
- interestingly, the alarm will repeat 3 times AT MAXIMUM, i.e., even if you choose "snooze" after the 3rd repeat, it will not repeat again.
--> official (!!) statement of creative: "it is the intended behavior of the player, which shall avoid discharging of the player in alarm mode."
?Well I cannot understand this, because it should be a simple "if" statement in the firmware, to check whether the user pushed the screen or not. Of course I understand, that if the user does not do anything after the alarm went off, the repeating signal of alarm should be restricted in repetition to avoid the complete discharging. But as soon as user interaction takes place, the player should behave like it is expected from the labeling on the screen, right?
?- One reproducible bug: In general the player repeats the alarm 3 times at maximum also, if you just hit the touch-screen once, but do not choose "snooze" or "turn off alarm" (in addition, the buttons on the screen are too tiny in my opinion - just try to push the right button if you're sleepy in the morning...). BUT: at certain initial times of alarm (e.g. 6:40, 7:45 or 6:50, 7:50, 7:5), if you just hit the touchscreen once without further selections, the alarm does not repeat 3 times, but only once or twice AND it will repeat one or two hours later.
?--> Very interesting behavior. The only reaction of creative support: "we forwarded the feedback to our developers, but we cannot tell you if your recommendations will be implemented into the next firmware."
?Why are bugs like that treated as "feedback" or "recommendation" that apparently have not to be resolved?
?- finally, if you use the sleep-timer and your player powers-off in the evening (in the middle of a song, if you listen to music), then the player will continue the song as soon as you turned off the alarm the next morning. This is annoying, because you have to go to "Music -> now playing" and stop it also. A behavior I would not expect, do you agree?
I waited for a corrected firmware for half a year now - nothing changed, only standard replies of the support, no offers how to solve these problems.
Perhaps you now understand why I cannot recommend creative any more and definitely will not buy or recommend any creative product in the future.
Originally, I thought that companies are interested in satisfied customers - seems like creative is going a different way...
Keep this in mind before you finally choose creative...
regards
pacman2

Hi Susan WW,
I apologize, I'm a bit unclear on the exact nature of your issue. If you are saying that you are having issues connecting to the iTunes Store directly from your iPad, for example to purchase music, you may find the troubleshooting in the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden

Windows 7 - Driver Availability Chart For Creative Products is nearly useless

<span class="text">[url="http://support.creative.com/kb/showarticle.aspx?sid=605">Windows 7 - Driver Availability Chart For Creative Products[/url] is outdated Windows pre-release drivers (at least for the Audigy SB0090 series) back from July. This appear to be revamped Vista drivers that are not usable for W7 RTM. MS made changes to W7 where most Vista drivers do not work properly any more.
When I try to install the drivers through the installer I get the incompatibility error and the installer quits, then I get the failed install pop-up for W7.
What I would like to know is when Creative plans on releasing drivers that work with W7 RTM? Llinking drivers that worked for W7 RC is not helping and really should be removed.
I have used Creative sound cards since just before the SB6 came out. I have been a loyal Creative customer from early on. But if Creative can not deali'ver a fully working driver suit for my sound card by the end of the month (November) I would appreciate knowing so I can start looking for another a replacement, which won't be a Creative product.
Even though my last 3 MBs have had good built-in sound, I have went out and bought Creative sound cards because I wanted the best, which Creative has previously provided.
I need to upgrade my MB so I have put of buying a new sound card until I do. But if I'm forced to buy a new sound card because Creative says it will provide drivers that work with W7 RTM and for what ever reason can not do so, I will not be buying another Creative product.
I maintain 4 PCs of my own so that will be 4 cards bought from a competitor since Creative has completely dropped the ball. All major component manufacturers have been able to release stable drivers at the same time as W7 RTM release , or within days after release. Why hasn't Creative been able to do so? Creative was able to release suitable drivers for RC in a timely fashion, what happened with W7 RTM? Did they recently fire all the programs and techs?
Please do not link useless info. Please find out what is going on and tell the powers-that-be at Creative they have some really upset customers and ask them to tell us what is happening here. Tell them we would like to know when Creative plans on releasing drivers for W7 RTM so we can make the decision to wait it out or buy replacements.

Again, yes Device Manager has no problem detecting the card and W7 has no problem loading the default Window drivers for it.
Since I had to replace my TV Tuner Card, I used Device Manager to remove it and my Audigy card and then shut the PC down. My new TV Tuner Card is a PCI-E x so I installed it in an open slot and move the Audigy to the PCI slot where the old TV Tuner Card was.
When I started my PC again, W7 detected the Audigy card and loaded the defeult drivers. I again tried to use the installer and had the same error.
The sound works, but I only have basic Windows functions/controls.
It is most definately not a hardware issue.
The online auto update detects it, just the installer does not detect it.
I am currently awaiting a response from CS now. Of course the problem there is that you have to wait/respond, wait/respond, wait/respond just to cover the same ground that has been gone over a hundrd times already.
I put every step I have done in the email. As usual, it was a waste to type because you are asked questions already answered and to preform steps already done.
It would be nice if CS would realize that some of us are only contacting CS because we have already done all the standard steps without success and now need to move onto the advanced ste
ps.

Product Registration Pop

I have a pop up reminder on the PC for the first time today to "register product and enjoy a host of benefits" - how can I get rid of it please - I've already registered and I thought it would be as simple as deleting the product registration link from the start menu. Now I can't close this popup manually or through task manager and hitting OK runs through the registration details pages (it already has my details on it) even if I go through the process and click register it takes me back to the F***ing pop up. Very frustrated - please help.Message Edited by Tony966 on 07-28-200708:45 AM

Mof wrote:
Glad to find this question raised on your forum, since am having the same problem. I am using Windows VISTA and your "fix" does not match what I see on my screen. I have no "run" option on the start menu? Is the sequence different for Vista?Thanks,Mof
It's hidden by default. To get it visible
. Right click on the Start button, and click Properties.
2. From the Taskbar and Start Menu Properties dialog, click Customize.
3. Scroll down through the list until you shall find Run command. Check the box next to it.
4. Click OK.

Product Registration doesn't accept the Serial Number of my Time Capsule

Hi,
I've bought a Time Capsule 500GB a couple of months ago (at Apple Store - Fort Lauderdale) and several times I've tried to register it's Serial Number at Apple's Product Registration website. I always get the same error when I type the SN: "We could not recognize the serial number you entered. Please re-enter it, making sure each letter or number is correct."
The problem is that I've checked the SN several times (physically at the bottom o TC and via AirPort Utility) and the SN is CORRECT.
Have anyone faced this problem before?

I just had this problem today. I received my TC for Christmas and my parents bought it a week before the holiday from my local apple store (Norfolk, VA). I have been having other problems with my TC and wanted to get online support, that's when I first discovered the problem with the SN. I attempted to register it online with my already existing apple ID and it still didn't work. I finally called tech support. I didn't tell the guy I was having problems registering it with the SN, he typed it into his computer and didn't say anything. After attempting to trouble shoot my other problem I told him about the issue with the SN. He did say that when he put in my current SN that it brought up a message saying that there was "no support" for my TC. I had read that there is complimentary phone support for a certain amount of time for Mac computers and iPhones, but I guess there is not for the TC (what BS!!). Either that or he kept saying that my parents must have "bought it early." I didn't ask this, but I should have, if that meant that there was no warranty on it?? But anyhoo, long story short (sorry for rambling) because he put in my SN and my existing information it automatically registered everything and when I logged back onto apple.com and went to get online support (because the problem wasn't fixed) my TC was now listed as my registered products. You may just have to call like I did. I have no clue why though??

Proof of Product Registration

I'm trying to purchase Safeware insurance for my macbook. I called them up and they said all I needed is proof of product registration for my macbook. This macbook was a gift so I do not have the original receipt. I asked if I could simply print out my warranty status from Apple's website, they said no, I need some sort of proof of registration. I already registered my macbook, and received a confirmation, but the confirmation doesn't have any unique serials, not even my name or address, so I do not think this is going to fly with Safeware insurance. How do I get proof of product registration?

Welcome to Apple Discussions.
I would recommend calling back and speaking to someone else at your insurance company and explaining the situation. Another possible solution is if the gift is recent you can ask the "giver" for a gift receipt that they can get from the seller they bought it from.
You can also contact Apple directly and pose your question, we're users just like you so in this case I think going right to the horse's mouth (Apple) you have a very legitimate question.
Regards,
Roger

What exactly is going on with the creative products, it is like an epidemic Admins come and l

Ok, I got a vision m for christmas and everything worked fine. I stopped using it for?a couple of months and then my mom got a v plus. I wasn't getting the connection error with the MTP device stuff. Now I plug in my vision m and I am getting the same problem. This is starting to piss me off. I got my mom's to work on my old comp upstairs. But I will not allow mine to be linked to that computer. All my music is on this computer. I don't know what is going with the creative products, but creative you really need to figure it out.

I agree. I've had problems with my old player (Zen Micro) and my new one (Zen Vision: M) which are connection issues. Sometimes they connect, and others they don't.

Apple Product Registration

I just tried to register my Macbook and Time Capsule online.
When it got the end of the process it said it would like to offer me one of two 'gifts' for registering my products, I think it was a few issues of MacWorld and some other magazine. 'No thanks', I thought, 'I don't need anything delivered to my home, killing trees and all that, plus getting plugged into that whole magazine list trading world.
Anyways, I don't think they give you a chance to say no, they only give you a chance to select one of two magazines. I panicked at that point and started to his the back page button and regretted trying to register my products. I've got receipts anyways, and I've signed up with AppleCare and they seem to have the serial number of my mac when I call for support so maybe the product registration process is a red herring anyways just to get you to pick between to Apple magazines.
Am I wrong? Was there a way to opt out of getting one of two magazines when you register your products? If there isn't that was the first time dealing with Mac was unpleasant and greasy. If there is a way, never mind.
Cheers

In my case, I chose the MacWorld magazine, and somewhere along the registration process it said that I could choose a digital subscription in which no magazine would be delivered to my door. However, if you did not fill out any of the forms for information after clicking one of those subscriptions, it won't get delivered to your door.

Apple product registration/ apple iPad 2 accessories

How to register Apple accessories like IPad dock, iPad camera connection kit?
As u know, the product inside comes with a paper tht states 1 year warranty!
But when I go to apple product registration page to register my products, I couldn find the names of those apple accessories!
I could only find products like iPad 2, apple tv when browse thru the list!
I bought so many apple accessories but yet I couldn register a single of it!
Please help!

But then, if my apple accessories is spoiled in the future, how am I suppose going to make a claim?
If u didn't register, how they know u bought the product is still within the 1 year?
Other ppl can simply just say that he bought it recently but in fact, his is over 1 year already!
And if really spoiled before the 1 year, how to make a claim?

Creative Product Registration Probl

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