Creative Zen Micro Photo Problem (Detecti

BEFORE I CONTINUE, REFERRING TO THE KNOWLEDGE BASE DOES NOT WORK FOR ME, I TRIED THE STEPS BUT THEY SIMPLY DON'T WORK.
HERE IS THE PROBLEM:
YESTERDAY, I RECEIVED MY ZEN MICRO PHOTO BLACK 8GB in the mail, and was able to get the charging started through my computer after installing the required software (mediasource, media player, wmp 9.5 codec, etc). Before I started the charging, I connected my player's USB cable to the back of my pc. Windows XP w/SP2 prompts that it 'found new hardware.' I go ahead and check in my computer if the player would be able to be accessed. I also confirmed with Creative's mediasource software, and it claims that 'no player was detected.' I did the same in windows media player 0, and says that no hardware was detected. I confirmed to make sure that the USB cable was properly connected, and it was. I tried all the ports and tried other devices through them, and they were able to be successfully detected and used, (i.e; web cam). I don't understand why my creative zen micro photo would not be detected by the software included. Windows is requiring me to install some sought of driver for the player, but I already installed all the required utilities and codecs. I believe it is charging and is detected by windows but not as a removable storage, etc, just 'FOUND NEW HARDWARE', and then no drivers found even through the CD creative provided me. I am also fearing that the battery is taking a long time to charge. This morning I saw that the player was on, but was still charging(I assume). I decided to charge while the player was turned off. Hopefully, now it will be fully charged while the player remains off. I will check when I get home. In the mean time, would some one please assist and respond to me for resolving this situation ASAP for the detection of the player. Thank you very much, Arjun (please do not further me to the knowledge base site as I have already tried all the steps, and no improvement what so what in successfully operating this player. Thank you. Just to add on, I also attempted for a firmware update, and the utility said it was not able to detect the player either, so I wasn't able to even complete a firmware update. Please assist me, URGENT. Thank you.

I sadly am very unhappy with the ZEN Microphoto 8. I was planning on leaving on a trip in the morning and found that suddenly my laptop no longer will recognize my device. I hasve been using the device for several months now with no problems at all, unitl this afternoon. It went into recovery mode and no matter what I tried I could not get it out.
I was finally able to unlock the unit by connecting the unit to my desktop. I was then able to install the firmware update. But now the unit will not work on my laptop at all. All of my media is on my laptop. I have tried several cables to no avail. I am sure that someone is going to mention the suggestion that the device not be used on a laptop, however I find it frustrating that after so much time the unit suddenly does not operate. I tried all of the suggestions in the support section. And it seems truly sad that this might just be due to the cinnection to athe laptop, considering the number of people that now use these as their primary PCs.
If any suggestions can be provided as to the cause of this problem I would love to get it fixed.
Eric

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Having big problems with Creative Zen Micro Photo!! I need much urgent help!

Hi. I am having a big problem with my MP3 Creative Zen Micro Photo device at the computer.Here is the thing:Before I bought this I had the regular Zen Micro & having fun with it. I had no problems with that when I used the Media Explorer to transfer songs. So I bought the Zen Micro Photo & installed it my computer. As normal I used the Media Explorer to transfer songs & pictures.So I reinstalled Windows XP at my computer, and when I installed the CD that followed to transfer new songs, the Windows said that it's an unknown thing I have connected in the USB.So I installed Service Pack & 2. I have tried to install drivers from the cd but it seems that there are no drivers on the cd! The big problem is that when I connect the MP3 to the computer, it doesn't read it's a Zen Micro, it's just unknown! So the Zen Micro Photo Media Explorer program doesn't work & I can't transfer songs or picture on it! And it just happened after I re-installed Windows on my computer. The same thing happened on my brother's computer after he re-installed windows. And when I connect the MP3 to the USB, it says that it's not a USB 2.0, but .! And I am sure it is 2.0 because it has always been like that before I re-installed windows. Also the MP3 does not re-charge when I put it my computer! The battery is just the same, it tries to do it but it doesn't. So I am using my sisters computer to charge the MP3 & transfer songs. I have tried everything but I can't seem to understand what the problem is? I have never experienced something like this before, and I really hope you can help me with this! To be honest I think what I am missing is the driver. So can someone PLEASE provide me the link for the driver? I have downloaded all those 3 on www.creative.com, but they are none of them! Also that playforsure firmawre thingy does not work because it sais that I have to connect my MP3, and it is connected already!Please reply as quick as possible! Thanks a lot for you kind help!
I have also sent this mail to creative support! But please help me I have had this problem for almost 2 months now! =(Message Edited by anakwalajinn on 05-0-2006 08:47 PM

Might try this:? http://forums.creative.com/creativel...mp=true#M95059

Creative Zen Micro Photo 8GB Driver Problem XP USB

Xp couldnt find driver to install for Creative Zen micro photo 8gb. I have P4 Xp sp2 USB .. It works fine with other.
But when i connect zen Micro Photo 8GB it says "Unknow device creative zen micro photo" the player doesnt come with any driver.
can you Please help me?
Is it something to do with firmware?

anant wrote:
Hi ted, can you tell me What is MTP device n wht its connection with WM0?please.. It will be a great help! ?
MTP is a protocol. For our purposes it means that the driver should be included with WMP0. (...and that is the connection, you get the driver by installing WMP0.)

Help with my Bran-New Creative Zen Micro Photo. [Questi

If you don't want to see the backing of my whole story skip to the bold print at the bottom!I also want you to know I read the FAQs and searched through some topics like this, but haven't found any asking my question.First of all, I'm new to the forum, but I've been researching Creative's Zen for a long time now. I kept observing each one closely before I purchased a product. I then saw the Zen Micro Photo come out. This one won my attention. I loved this, I quickly searched for reviews and went for the buy for Christmas. I told my dad about it and he was "iffy" on the price, but it was better then the iPod in my opinion.Christmas day came and I opened it. Right away I checked everything out I knew a lot about the menu already and all, but not really how to control it. I checked to make sure everything worked. All systems were go. After listening to the defaults (which I loved) I went to go install the software. I already had Media Player 0 and Adobe, oh and I didn't want the freakin AOL toolbar! Lol, so I installed everything else. It took forever, but I hooked it up and I installed the drivers, but as soon as I plug in the USB connector I see: "A HIGH-SPEED USB device has been plugged into a LOW SPEED USB port.After that, I switched USB ports, btu I got same message. I hit the X and then tried to charge. I got the Lightening Bolt, but no dimming of lights. I found out that this computer is not letting me install any service packs, I'm confused about that.My question:Is there anyway I can charge this mp3 player and download music onto my Zen Micro Photo without Service Pack ? Or did I just pay $250 for a really cool glowing mp3 player to be used as a paperweight? (I love this Zen and I ran the battery dead hoping that would make the charging easier).Help?
My Specifications:
My Mp3 Player: Zen Micro Photo (Black)What I tried: Switching USB ports and re-installing Service Pack Software: Not sure how to determine firmware without installing something. I'm on a XP Professional and I'm using the Creative Media Source and Creative Media Toolbox

Thank you DM for responding. I am expecting problems, but it still won't allow me to charge the Zen Micro Photo or even use the Creative Media Source. I can't upload any songs or any contacts on it. I haven't uploaded anything yet, but it's not reading the USB device. When I run Creative Zen Micro Photo Media Explorer I get this message at the top of the screen: "The device is not connected. Please connect your Zen MicroPhoto to the computer. I can't organize anything or add songs... so it just makes all the programs I downloaded useless and my Creative product unusuable.ONe thing it does do though... whenever I plug in my Zen MIcroPhoto to the USB it turns it on and glows, but only shows my battery at the top with one red line and the green lightening bolt filling the battery up.After leaving it like this for two hours the green moves, but the red bar stays the same size.

Creative zen micro photo

i have a creative zen micro photo 8 gb and every time i plug it into my computer to put songs on it the player jams at the docked screen. i have tryed it on many computers. i try looking for some up dates. i dont have a clue what is wrong with it. has anybody had simlar problems?

I had a zen micro, and i have a zen microphoto and a zen sleek photo. dont listen to the box, its dumb .
the zen microphoto works with any computer i plug it into. if you dont have windows XP then you can get songs onto it with xnjb(for macs at wentnet.com) or use libptp2 (just google it for windows) and DONT INSTALL THE CDs IT COMES WITH. mainley because they wont work on anything but windows xp anyways.
so feel safe, i was worried too but you can get a microphoto and put any song on it. it doesnt matter were you got the song, as long as its mp3 or wma files. kazaa, napster, itunes, musicmatch, illegal or leagal it dont matter at all. you can put anysong that you can get your hands on, dont worrie.
if you use a mac, you gotta change your songs into mp3 because itunes uses aac files.
you can put songs on your zen microphoto, but you cant put photos on easily. even so, i dont put photos on my zen microphoto.
i just got it because its a beautiful player with 8GB and for the same price as the evil and stupid ipod nano with a crapy 2-4GB storage, let alone the fact that the battery cant be replaced on nanos because they are all-sealed-up.
feel free to get one nomatter what the box says because i got one on both windows 98 and mac os x and the box is wrong. works fine.

Creative Zen Micro Photo is Freezing in Recovery M

My Creative Zen Micro Photo was freezing at the Creative logo so I tried what the site told me too which was trying to "clean up" or "format all" in recovery mode but it freezes when I try to do either of those actions. Please help me.Message Edited by moody5665 on 03-7-200703:36 PM

do you hear a sound from the hard dri've like it's stuck? this is common. if so, please search this forum for "hard dri've whack" or "percussi've repair".

Creative Zen Micro Photo not work with

Hi,i formatted my hd 2 days ago.
I loose my cd with creative zen micro photo expoler.
When i connect my mp3 with usb cable appears an autoplay window of windows Xp that show me what i cand do with my mp3(Transfer Files with Windows media is the only option).
How I can do to use my mp3 with Creative Organizer?
Where i can find creative zen micro photo explorer?

Top of page on Creative banner, click Support-> Downloads-> MP3 Players-> Zen-> Zen MicroPhoto, chose your language and Operating System and select the software that you need.
Be sure to read and follow the instructions on the Show Details... pop-u
ps.
Looks like Zen MicroPhoto Media Explorer isn't posted any more, so Creative MediaSource Player/Organizer 3.30.2 (52.2 MB) would probably be your best bet.
I have had no luck getting MediaSource 5.x to work with my computers and I've tried very hard.

Creative Zen Micro 6GB/Problems with Power Switch and Firmw

The power switch on my Zen Micro has died. I can't turn it on or off unless I 'jump start' it from a USB cable and leave it alone to go into idle shutdown. I've had this player just three weeks and this is happened and frankly I'm disgusted. But wait, my story get's worse:
So before sending it back to Creative I thought that I should at least exhaust every possible cure. First on my list? A Firmware upgrade to v2.22.05. I downloaded the program and set about installing the new firmware but halfway through the process it hung and I had to end it prematurely. Now what I had was a ZM that apparently had v2.22.05 but was not being recognised at all by my computer. Media Explorer wasn't picking up on it and neither was WMP although strangely when I connect the device it's there in the Device Manager...
So, check back with the website and it said to download an update for Mediasource and that should solve the problem. Downloaded the patch but then realised that I hadn't installed Mediasource on my computer (can't remember why I didn't though). Went back to the downloads page and downloaded Mediasource. Tried to install it but I can't. The reason? because my computer isn't detecting the ZM and I can't install it until it recognises that it's there.
As a last resort I thought that I would try to use 'Rescue Mode'. Seemed simple enough, remove the battery and hold down the power switch. Then put the battery back in and wait for the rescue screen to come up. Seems easy enough. Oh wait, I don't have a working power switch.
What I do have though, is a small piece of plastic and metal that I can't turn on, can't turn off, can't put any songs on, can't listen to, can't fix and can't be bothered with. I have a ?60 paperweight.
Anyone at all have any idea what I should do? I just want to put it all in a box and send it back to Amazon with a request for a full refund or a threat to take them to the Small Claims Court.

Although a failed power switch is not unknown, I only recall seeing two or three other cases of this. It's not common.
If WMP isn't working with the device having v2 firmware something is wrong. Unfortunately this can be difficult to fix, but take a look here in the Zen FAQ at Nomadness.net.
MediaSource won't detect the player if there's some issue e.g. WMP0 not detecting it. You can of course also try installing Zen Micro Media Explorer (Creative Zen Micro Media Explorer Web Update to be specific) which has MTP support.
Are you are presumably under guarantee, and as you bought from an Internet store, it's best to return it direct to Creative. Contact Creative Support to arrange this.

Zen Micro Photo Problems- Please He

Hi all, I have enjoyed my zen micro photo for the past year with relati'vely little problem, but recently when i plug the zen in, it won't light up nor charge and seems like the computer didn't even know it's plugged in. Another serious problem is that if i do get it to charge, after i remove the zen from the computer, it won't turn back on! and it also keeps shutting down by itself if the heaven was merciful that day and the zen managed to turn on. Any solutions? Please help me!

what error message to you get, does the micro think its detected, is it charging and all that. that firmware will let the computer detect the player in the same way as your old one.
have u looked in device manager to see if its a problem device?
basic suggestion try to work out where the problem lies, test it on another usb cable, another usb port another computer. try and find out where the problem lies, then its easier to help.
regards olly

Zen Micro Photo problem

Hey, everyone. The problem is My Zen Micro Photo seems to automatically lock itself on and off constantly. The lock symbols keeps flashing in the top right hand corner. This?happens when it isn't actually switched to lock and when i'm trying to turn the volume up or down. Sometimes when I'm trying to switch it off it happens aswell. Anyone else have this problem? And can anyone help?

Bump.

Creative Zen Micro isn't detected

When I connect the Creative Zen Micro with the USB cable the computer asks me wether I'd like to synchronise my player with Windows Media Player or do nothing, but then it always gives me a message, that the computer can't detect the player. I can't put new music on it, for example via explorer, nor I can update the Firmware or something else. I rolled Windows Media Player back on a lower edition and installed WMP0, but it still does not work. I use Windows XP.
Additional the player rebuilds library everytime I switch it on, plus some time ago there were several music files on the player deleted - without me doing anything.
Does somebody know what to do?

Did you erase your firmware?Have you done a Cleanup>Reboot on the player? http://forums.creative.com/creativel...ap&thread.id=3

Creative Zen micro: "Firmware Problem&qu

hey, i have a Creative zen micro (orange, 6gb but i think it doesent matters"), but when i turn it on, it says "Firmware problem".
and it goes to the menu (think is called Recovery menu) and it shows:
Creative Zen Micro V0.0.65
1.Clean Up
2.Format all
3.Reload frimware
4.Reboot
now creative tells me to download a new firmware.
i did.
then to "RELOAD FIRMWARE"
and click on the upgrade, but then it says that there is no player connected, and my compuer does recognize it.
is there any way to fix this or is my zen busted?

I had a simalar problem with my Zen xtra, if it failed durng a firmware update and its stuck in recue mode try this:
Remove all creative software and drivers from your P.C
remove windows media player and media player runtime ( from control panel/add/remove programs - if you have them listed there) you should see it go through a rollbackl procedure to an earlier version of wiondows media player.
Downlaod the latest firmware for your player
Re-boot/re start your P.C
Go to the creative support website, and download the plays for sure software suite
listed as:
. Creative MediaSource Plugin for PlaysForSure devices (version .00.8)3.98 MB 28 Apr 05 
install the software by clicking on it.
RE-boot your P.C, with your player conected via USB
once your P.C re-starts, go to the location where the firmware was downloaded to and get ready to start the upgrade
Copnnect your player to its charger ( unless it charges via USB)
On your player slect the reload OS option in the rescue menu
When prompted by your player start the firmware update on your PC.
with the Zen xtra firmware you had/need to select the language option in the update on the P.C when the p[layer displays the 'update over USB' message.

Creative Zen Micro: Driver problems and mo

Hello, hope somebody can help me out a bit here.
My Creative Zen Micro seems to have stumbled rather severely. I get a firmware error and the recovery menu. I've tried the Clean Up tool, Formatting it, and reloading the firmware doesn't work at all, as the Zen won't connect properly on my Win2k box (probably due to the lack of support for it on Win2k).
It does connect (sort of) in Windows Media Player, which is where I transferred most of my music to begin with, though now it displays nothing in the contents of the Zens harddisk (obviously this was before I formatted my Zen).
So I tried installing the drivers on my new computer which runs Windows XP SP2. The drivers install, but Windows doesn't seem to care. When I plug in the Zen I get a "Found New Hardware" message, however it can't seem to locate the drivers I just installed.
I think I might be able to get things going right if only the drivers would work on WinXP. Or it might just be that the Zen is totally borked. I'm unsure.
Any thoughts?

Really hate to bump my own thread.. but.. anyone have any ideas what to do?

Creative Zen Micro Photo Media Explo

I've lost the Cd that came with my Zen Micro Photo and i can't seem to find any places where I can download zen micro media explorer.
I tried the Zen Micro's media explorer but that doesn't work.
Can anyone help me please?
Thanks

Hmmm, are you opening it up after you plug in the Zen?

Creative Zen micro charging problems......but a Mac co

Since I own a Mac. I wasn't able to upload the software 4 my Creative Zen micro. I use XNJB. I wuz using my comp. @ work to charge it, (It only charged once correctly @ home). But now it won't even charge @ work and it is completely drained. And since I was never able to upload the software, the terminology used in this forum is foreign to me.
There aren't any bars and it doesn't pulse glow.
Someone please help, I am soooooooo frustrated and would rather just take it back, but i'm over seas.
Jemimah

Kynaeus wrote:
and you won't get it to work for your Mac because it is not a compatible system, check the box.
Not quite true. Creative doesn't support it, but there is 3rd party software that allow Creative players to be used on a Mac, and plenty of people who do.

Creative Zen Micro Photo Problem (Detecti

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