Credit is mixture of free songs and euros
Dear,
In my credit list I dispose of 11 free songs and some money.
Now when I select to buy a certain album of 12 songs, only 9,99 euro needs to be paid (instead of 12x 0,99 euro).
When I would only have money as a credit, there would be no problem to have this advantage. But those 11 free songs are in my way (maybe because their expiration date is before the money expiration date?). I'm also afraid that the extra song on the album ('album only') won't be downloaded for free... as this is the 12th song
Why doesn't iTunes choose in my advantage, and takes away e.g. 9 songs in this case and make me download the whole album??
MacBookPro Mac OS X (10.4.6)
Moved to a better forum:
http://discussions.apple.com/thread.jspa?threadID=833621
Similar Messages
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I had a significant number of free songs and money, and all the sudden it disappeared. What happened to it? The thing was, even when I had it, iTunes always charged me anyway, and I couldn't figure out how to use my money and free songs. Is there anyway to contact apple to figure out what happened?
Thanks,
JeffJeff Schmitz,
Click on your account name in the upper right hand corner of the iTunes Store window, and login again.
That should update the balance and make it reappear.
Some promotional song credits have an expiration date by which they have to be used, but money from gift cards should remain.
EDIT: Note: Once downloaded the songs don't expire, just some credits that are promotional have an expiration date they need to be used by.
Message was edited by: Nathan C -
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http://www.apple.com/support/itunes/contact/
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