HT201209 i have added 2 gift cards on my account purchased some songs and my credit card was charged why?
i waited to make sure i had the credit to purchase some songs and then got an email for the charges to my credit card, so i waited onother day and purchased another song and i see i got charged again for it on my credit card and my itunes account still has all the credit i started off with it, what is going on?
http://www.apple.com/support/itunes/contact/
Similar Messages
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When you put in a itunes gift card, do you pay for the songs on your credit card too?
When you put in a itunes gift card, do you pay for the songs on your credit card too?
1. When you pay for that song but send it to someone else's iTunes account instead of your own.
2. See above.
(58220) -
My account has been hacked and my credit card charged by the hacker
My account has been hacked and my credit card charged by the hacker and all Skype has to say about it, is that I need to wait 72 hours for them to look at my query? I cannot log into my account. I have filled in the support form, but I haven't received an email notification from Skype that I have submitted it. I'm guessing that's because my account is now in the use of someone else, as the hacker changed the account over to his email address. I know he did that, as I got a notification of changing the email address at the same moment as I was logged out of Skype. I use Skype professionally and this issue is causing me a world of trouble. The fact that Skype is a paid service ought to mean that there is better support than 'we will look at it within 72 hours.'
So nearly 24 hours later, and still no information either in this forum or via email notification from Skype. Does this mean that Skype is instead communicating with the person who hacked my account? Since the hacker now has my account registered with their email address, It seems that's the most likely situation, given the unparallelled course of incompetence I'm experiencing from them. If Skype had taken action on this right away (the moment I made the complaint, which was minutes after my account was hacked) the charge that the hacker made on my credit card would not be lost due to his usage of my account. But apparently, stopping fraud is so low on Skype's agenda that this can go on and on. If I had not been on Skype when it happened (prompting me to instantly block my credit card) there would have been nothing to stop the hacker from making multiple charges to my card, potentially running into the hundreds of dollars. Instead of action to deal with my problems, I'm receiving notifications that I have earnt 'a new rank' in the Skype community. Whoop-dee-bleedin'-doo!
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Can i set up itunes account with apple id and NO credit card???
Can i set up itunes account with apple id and NO credit card???
Yes, see link below
http://support.apple.com/kb/HT2534 -
I used my phone to scan in a $25.00 gift card. Once I saw my balance change to the $25.00 I threw the card away. I checked my balance the next day and it was $0. I made a purchase to just to double check and my credit card on file was charged. No one has access to my phone except for myself. How do I get the $25.00 back without the card?
Call iTunes store support. No one here can do anything about it. This is a user forum.
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I have two ipad2s and two iPhone 4s on the same iTune account. I have a gift card balance of $25.78. I have purchased a song on one iPad and an app on a different iPad using the same iTunes account. Both times I have been charged the amount to my credit card and my "credit" balance or redeemable balance has not decreased. Why is this happening? Why won't it take it out of the gift card balance? Please help if you can. This is frustrating. I didn't think I had to do anything special once I "redeemed" the card and put them in the account to use. At first it was deducting the amount from the credited amount when I was initially buying songs. Now it's not. It's so frustrating!
Read here... https://discussions.apple.com/thread/5979741
Also See if this post, by mountaingoatgirl, can assist you...
https://discussions.apple.com/message/24303054 -
How can delete my account balance of 1.02$ (from gift card) since I want to purchase new apps/items with my credit card. I can't use it anymore since I no longer have the code(lost it) and when I use my credit card, it always mention that I need to redeem the 1.02$ first before I can change to another form of payment
Click here and request assistance.
(66529) -
will i be able to add funds to my itunes store account with itunes cards or gift codes despite having made a non credit card itunes account. i do not have any credit card info on my account
Yes. Purchase an iTunes card then click Redeem under Quick Links right side of the iTunes Store window.
There's another way to redeem a card.
From the iTunes menu bar click Store > Sign In
Then click your account name right side of the iTunes Store window just under the search field top right corner of the window.
Click: To redeem a code, click here under Payment Type: iTunes Gift Cards and Certificates -
How do I add a credit card to my account, how do I add a credit card to my account
I'm trying to pre order some albums
but I can't find anyone here that has an iTunes card I just wanna out my credit card on my account so it charges it thereOn your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your iPhone then try tapping on your id in Settings > iTunes & App Store and select 'View Apple ID' on the popup - that should also give you a payments link on your account's page.
Changing payment info : http://support.apple.com/kb/HT1918 -
anyone have an idea about this problem?
how do you repurchase a song you have downloaded before? It just says purchased instead of buy out to the side.Go to:
My Music
iTunes
Music
move or delete the folder with the song that you want to download
Close iTunes
Restart your PC -
I have a balance on my ITunes account, but when I try to purchase music, it says my credit card will be charged. Why can't I use my current balance? and why does't it show up in the ITunes store account. It appears on my IPhone.
Well no, not from my experience. Last night, with a balance of about $42 in the iTunes store (several gift cards this summer) I purchased a 4.99 app - credit card was charged, not the balance in the iTunes store.
Barb -
How do I delete a credit card from my iTunes account without adding another one? My friend bought an app with her credit card and I no longer have the info but every time I try to download a free app (ex: Instagram, Twitter, vine etc.) it ask for the credit cards security code. I can not find a way to delete that cards info without adding another cards info.
http://support.apple.com/kb/ht1918
http://support.apple.com/kb/ts5366 -
My daughter added songs with her I tunes card and my credit card was charged, how do I get it off my credit card?
What process did your daughter use, there is a specific format to redeem an iTunes gift card. The gift card must be redeemed using the Redeem link in the Quick Links on the right side of the iTunes Store in iTunes on a computer or the Redeem button at the bottom of both the iTunes and App Store apps in iOS. Redeeming the gift card then applies the value of the card as an available credit to the user's iTunes account. The credit is used first before any bank card also stored in the account. If the purchases use the entire credit and there is an additional balance due, it will be charged to any bank card stored in the account.
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I didn't have my credit card on my itouch and i put it on to buy one song and then took off the credit card. My mom checked my bank account and I was charged over $20 for something we can't find. So I don't know if someone got into my account or what but I would like my money back.
Hello jumanjet,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having issues adding payment information to your account.
If your account information does not match your credit card, you may get a message stating "The credit card was declined."
To expand on the above, your billing name or address may not match the address listed on your credit card statement. Any discrepancy in punctuation, abbreviation, or capitalization can cause errors, which might prevent you from purchasing from the iTunes Store. If you moved, or if your zip code changed recently, ask your credit card company to make sure their records are up to date and match exactly what you are entering as your billing information.
For more information, see the following helpful resources:
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
iTunes Store: Changing account information
http://support.apple.com/kb/HT1918
iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/TS1646
Thanks,
Matt M. -
I owe 27 dollars on itunes and i got a 25 dollar itunes card if i were to update my account with my new credit card would the 27 dollars be deducted from my credit card or would the itunes gift card pay for the 25 and my card would pay for the $2 left.
Generaly, if you have an iTunes card and a valid credit card, you have the option of charging your purchases to eiher one or the other? By default, it goes to your iTunes card, but you can override that.
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