Credit notes wit negative lines

hi,
actually its not possible to add a credit note with negative lines. Its not possible in 2005A and not possible in 2007A.
We need this functionality.
For example there are invoices with positions like that
item 200 Euro
- special bonus 20 Euro (has to be added in line because this has to be booked on a special account)
The invoice is fine. But when the invoice sould we canceled by credit note there is no way to do this by credit note!
Another example is if the customer returns some items, the special bonus has to be returned too.
We need this functionality very urgent. Is there a way to get this feature????
thanks
Markus
Is there a way to get this feature?
Message was edited by:
Markus Rewak

Hello,
We are aware of this problem and we plan to solve this in the future so the user can create the credit note automatically from the invoice.
Best regards

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Dispute case for a credit note

To get approvals for a customer refund, I want to use dispute cases. To make this work, I will have to create dispute cases for open credit notes from customer line items (FBL5N). However, I get an error message 'Dispute case cannot be created without receivable'
Do I need to define a new case type to be able to create a dispute case for a credit note?
Cheers

Hi Vicky,
A dispute can not only include a credit note.
There has to be a debit accounting document in the dispute as well.
If a customer wanted a refund you have two options:
1 - You can dispute the original invoice or invoices, and then raise a credit note and attach that to the dispute. The customer will then pay the invoices and take the credit note.
2 - You can create a customer disputed object. This allows you to create a dispute without reference to an invoice. You can then attach the credit note to the dispute.

CREDIT NOTE PROBLEAM

I have a scenario:
When my user creating sales order in va01
10. S001
20 S002
30 Z TRANS
LINE ITEM 10 AND 20 ARE PRODUCTS.DELIVERY RELATED BILLING.ITEM CATEGORY TAN
LINE ITEM 30 TEXT ITEM OR NON STOCK ITEM. (TRANSPORT THEY ARE CRETING AS LINE ITEM .ORDER RELATED BILLING. ITEM CATEGOY TAX.(IN ITEM CATEGORY BILLING RELEAVENCE THEY PUT (A)
IN VOV8 SALES DOCUMENT
OR DELIVERY RELATED BILLING F2
ORDER RELATED BILLING ZF2. MAINTAINED IN OR.
S001 AND SEPARTE PRICE MAINTAINED MANUALLY IN SALES ORDER.
S002 SEPARTE PRICE MAINTAINED MANUALLY IN SALES ORDER.
ZTRANS ALSO MAINTAINTED MANUALLY.
IN SALES ODER SYSTEM ADDING TOTAL PRICE.
10020050=350
10 20 30 LINE ITEMS.
SAME THRE ITEMS COPIED INTO DELIVERY
10 10 AND USER ENTER QTY,
20
30..PICKING WILL GO INTO GRAY MODE.
WHEN IT COMES BILIING SYSTEM CRETING TWO BILLING DOCUMENT.
10029 LINE TIEM 10NAD 20-=100+200=300 ONE BILLING DOCUMENT
10030 LINE ITEM 30 50 SEPARETE BILLING DOCUMENT.
HOW IT IS HAPPENING INVOIVE SPILT.
I AM THINK VOV8 CONFIGARATION.(10AND 20 ARE DELIVERY RELATED AND 30 IS ORDER RELATED.
MY USER CRETING RETURN ORDER WITH REF TO SALES DOCUMENT.
WHEN CRETING RETURN WITH REF TO SALES ORDER.
SYSTEM COPYING ALL THE 10, 20 AND 30.
THEN PGR. Z TRANS GRAY MODE.
WHEN THEY ARE CREATING. CREDIT NOTE SYSTEM POPLATING LINE ITEM 10 AND 20 ONLY NOT 30 ZTRANS.
WHAT IS POSSIBLE REASONS.
IN RETURNS INTM CATEGORY REX ORDER RELATED BILLING.
ZRE VOV8 FOR 10 AND 20 THEY MAINTAINED DELIVERY RELATED BILLING (PGR)
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WHERE I MISSED THE SITTING ?

hello, friend.
by net value, are you referring to the Net Value in the order overview (header)? if so, this is the way SAP presents the order amount. the net value does not include taxes and just shows you the gross price + surcharges - discounts. SAP presents taxes in the condition tabs.
you will also observe this when doing SIS, standard reports, etc..
regards.

How do I Credit Note negative amount line item in Invoice

Hi Experts,
I have an AP Invoices that have a negative line item total.
Now that I realize there is something wrong with this AP Invoice, I will like to CN it. But I was stopped by SAP, because I cannot CN a negative amount line item.
Can anyone advice me how can I Credit Note (in any sense) this negative line item?
Much Thanks!
Warmest Regards,
Chinho

Hi Chinho,
I believe this functionality is to be made available in version 8.8. The SAP workaround for 2007 is:
To cancel an invoice with negative line, please use the workaround as
per below:
1. For the rows with the positive Row Total, create an "independent"
Credit Memo (not based on an Invoice).
2. For the rows with the negative Row Total, create another Invoice
with a positive Row Total opposite to the original negative Row,
and reconcile between the two rows manually via Internal
Reconciliations. (This option is available in Banking module in
2005 version and in Business Partner module in 2007 version.)

Draw negative lines to credit notes

There are business cases for using negative lines on marketing documents. In most documents these are now, or are soon to be, working, but there appears to be no plan to allow these to be drawn to credit notes?
If this is not possible, it would be good to at least allow the draw document wizard to open allowing the positive lines to be drawn, leaving the negative ones behind. This will allow the item costs to remain accurate and remove the possibility for error in translation.

Mrs. Jamieson,
Negative lines in Credit note will be available in 8.8 release.
Regards,
Martin Duffek
SAP Business One

Credit note for invoice with item with negative value

Hi,
is it possible to create credit note for invoice, where in one line is negative value (its non stock item).
There exists 2 possibilities:
negative qty and positive price (its possible create only through SDK, not SBO)
positive price and negative qty
for example
itemcode 123
qty -1
price 1000
How to create credit note from this invoice?
Thanks a lot for hints.
Petr

Hello Petr Verner,
It's a standard functionality of Business one, that it is impossible to enter a negative amount in an independant credit note or in a credit note based on a invoice with negative amount.
To solve this issue:
1. For the rows with the positive Row Total, create an "independent" Credit Memo (not based on an Invoice).
2. For the rows with the negative Row Total, create another Invoice with a positive Row Total opposite to the original negative Row, and reconcile between the two rows manually via Banking => Bank Statements and Reconciliations => Reconciliation.
Hope the above helps.
Wilma Wang
SAP Business One Forums Team

"Cannot draw document with negative rows to credit note"

Hi Experts,
A General query :
I create an AR invoice with two items one with qty 1 and the other with qty (-ve 1) on posting this invoice the second item / row with negative qty gets closed automatically. Now, I require to post a AR Credit note to this invoice i get the following status error message "cannot draw document with negative rows to AR credit note" when copying to a AR Credit note and it is the same the other way when copying from
How is it possible to create a AR credit note to the above scenario. Any sugestions
V. 2007A SP01 PL05
Regards,
Rakesh N

Hi Rakesh N,
version 8.8 supports fully the scenario you outline & I would recommend you upgrade to benefit from the new functionalities introduced in that version. Please have a look at the [8.8 landing page|https://service.sap.com/~sapidb/011000358700000199032009].
Using stand-alone documents & internally reconciling in the lower versions works beautifully on the accounting side yet impacts also the stock side, where corrections in stock value & item cost must be carried out manually.
All the best,
Kerstin

Assignment Field In Customer Line Item While Credit Note - SD

When Invoice is been Generated through SD , assignment field in Customer Line item is getting SD Invoice number.
But while Generating Credit Note through SD , it is taking Customer
Account number in teh same field. What could be the reason ?
We need Credit memo number in the said field.
thanks in advance.

Visu
These configurations come from the copy controls. In the Copy controls you need to assign the correct requirements, allocation number and the reference number. For the copy controls for your crredit memo document, you need to change it similar to your billing document settings. The transaction code for this is VTFA and VTFL. Hope this helps.
I found a similar thread for your reference in the SDN.
Assignment Field - Accounting Document
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Text blank in Customer line item display for credit notes

Dear SD gurus,
We are creating credit memo request in SAP and credit notes are created later on. Now when we look the customer line items, the credit note number is seen over there. But the text field is coming blank. We want to enter some text in the credit memo request and the same should be displayed in the customer ledger i.e., customer line items.
Kindly suggest some solution.
Thanks in advance.

Hi
Can you elaborate more? Is it that the text is not getting copied form Refernce document to subsequent document ?
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The option 'Display Credit Balance with negative sign" was not activated.

I've encountered with a huge problem after load opening balance.
I forgot to tick the option 'Display Credit Balance with negative sign"
It makes my client's Chart of Account uncommon such as credit balance in Cash Account, AR .....
However, I've search the sap note to solve it as follow:
Description of the bug::
When creating the company in the system the option 'Display Credit Balance with negative sign' was not activated.
Once transactions were created in the system the functionality can not be changed.
Limits of the query:
After running the update query, please restart SBO first and then run the restore 'GL account and bp balances';
otherwise, the cashed value of SBO will not be updated and restore function may not take effect.
1. Meaning of restart SBO => restart SBO Service Manager right?
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Thank you

Hi,
I would think that you are following the PEQ instructions for note 970813, correct?
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Jesper

Issue in creating Credit Note for road carrier invoice from SAP TM system

Dear All,
I am facing issue in creating Credit Note for road carrier invoice from SAP TM system.
The following steps I have performed:
1)
1)    1) Create Freight order with Amount 20,100
2)     2) Create Freight Settlement Doc and send it to ECC. Hence PO and SES will be created in ECC with Amount 20,100
3)     3) Invoice verification (MIRO) done w.r.t. FO in ECC with Amount 20,100 and following entries posted :
Carrier A/c - 20,100Cr
GR/IR A/c – 20,100 Dr
4)    4) Created Credit Note in SAP TM against freight order with Amount 1,010 and transfer it to SAP ECC.
5)    5) By this a new PO and SES was created with negative values (with amount 1,010) in SAP ECC
6)    6) In transaction MIRO, Credit Memo was created against the freight order.
7)    7) By this it is showing value 21,110 by adding the line items of Original Purchase Order and Credit Note Purchase Order as 20,100 and 1,010 respectively.
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Carrier A/c – 21,110 Dr
GR/IR – 20,100 Cr
GR/IR – 1,010 Cr
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Please suggest how to resolve the issue and get the correct accounting for credit memo?
Regards,
Vibhu Gupta

Hello,
Like my reply in Linkedin group, I got the same issue and solved with BADI in TM side(REQREQ...).
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Alternative for 'AR Receipt apply to Credit Note'

we are using 11i. in the AR Receivables User Guide (115arug.pdf), we found this:
You can apply receipts to any type of transaction except guarantees and standard credit memos.
however, our users are requesting if they can apply the receipt to credit memos.
Need advice on alternatives.
Business scenarios:
1) revise of price
let's said we have 3 invoices,
INV 1=$ 1000 (with 1 line, $ 100 * 10 Each), on 90 days terms.
INV 2=$ 2000 (with 1 line, $ 100 * 20 Each), on 90 days terms.
INV 3=$ 3000 (with 1 line, $ 100 * 30 Each), on 90 days terms.
on day 75, we decided to revise the price to $90 (we are telco industries, handset price drop very fast).
so user will generate a Credit Note of $10*60=$600, not related to any invoices. (CN1)
when customer make payment of $90*$60, user create a receipt of $5400, and would like to apply to INV1, INV2, INV3, and CN1.
but Receipt can not apply to CN1. what can we do here? (right now they apply CN1 to INV1, and Receipt to part of INV1, full INV2, INV3, which to them, look weird)
p/s: above is simplified scenario, sometimes we have a lot of invoices/lines, which user dun want to create many CN, but wish to create a lump sum CN.
2) RMA on paid invoices
let's said we have 3 invoices,
INV 1=$ 1000 (with 1 line, $ 100 * 10 Each), on 90 days terms.
INV 2=$ 2000 (with 1 line, $ 100 * 20 Each), on 90 days terms.
INV 3=$ 3000 (with 1 line, $ 100 * 30 Each), on 90 days terms.
on day 34, customer make full payment of INV 1 (RCP1, $1000). so now the open balance is:
INV 1= $ 0 (fully paid)
INV 2= $ 2000
INV 3= $ 3000
on day 51, customer found the unit faulty(our customer actually is the dealer, they dun open/check the received stock immediately), request for RMA.
So our user create RMA order, complete it, and during autoinvoice, a CN1 is created and automatically apply to INV 1. so now the balance is:
INV 1= $ -1000 (receipt applied, credit note applied, thus become negative amount)
INV 2= $ 2000
INV 3= $ 3000
on day 80, customer pay the remaining $4000 (RCP2, $4000). user wish
1) CN1 is not automatically apply to INV 1 if INV 1 has been paid. (is this possible?)
2) RCP2 ($4000) can be apply to INV2, INV3, and CN1.
please advise what is the right way to handle above scenario, thanks.

Hi,
I also faced same issue. Please use ar_receipt_api_pub.Apply_other_account API. This should solve your problem.
Thanks,
AB

Credit Note Without Stock Update

Hi Experts,
Here I have come across a scenario where it is required to generate credit notes after A/R Invoices for customers if we furthur wish to allow them some Price Discount/Exemptions . Here a new Form For this purpose is required to be created using SDK as the B1's A/R Credit Memo also updates the stock which is not required .
So The Credit Note Form would refer to the Base Document ( A/R Invoice ) and would allow the users to update the Unit Price,Discount,Tax Code ....
Furthur For Payments, The List should not pick the entry from A/R Invoice rather from this credit Note as it is just an update of that A/R Invoice only.
Im not able to close that A/R Invoice and introduce that Credit Note into payments grid.
Plz suggest me how to resolve this problem.
Awaiting for response.

HI,
this is not possible.
Tips:
1. Create a reserve invoice with negative amount with items copying the original invoice rows inside with custom code. (this will not thouch the stock).
or
2. Create a non inventory managed item (service type) - code: DE (Discount/Exemptions)
then you can use it:
2.1. Create the credit memo
2.2. Copy lines via custom code, but the itemcode will be always your itemcode, and every other can be copied from Invoice.
each cases there will no connection between your Original Invoice and Created Credit Memo/Reserve Invoice. You should have to use custom code to copy lines from original items.
In payment you can use the numatcard field for matching the documents together (numatcard: Vendor/Customer reference number)
Regards,
J:

Does Oracle E-Biz 11i support intercompany Invoice with a negative line?

We are using Oracle E-Biz GL/AP/AR/FA (Oracle E-Biz 11.5.2.10). Now we are facing this issue: When we create an intercompany Invoice with a negative line it does not generate proper inter-company entries.
For eg:
Invoice Amount 1000 for company1
Distribution:
Company2.account.company1 : 300
Company3.account.company1 : 300
Company4.account.company1 : 500
Company5.account.company1 : -100
when transfer to GL process is done following entries are generated.
Company1.Liab account.company1 Credit 1000
Company2.Exp account.company1 Debit 300
Company3.Exp account.company1 Debit 300
Company4.Exp account.company1 Debit 500
Company5.Exp account.company1 Credit 100
on posting following Intercompany transactions are generated.
Company2.Interco Payable account.000 Cr 300
Company3.Interco Payable account.000 Cr 300
Company4.Interco Payable account.000 Cr 500
Company5.Interco Recievable account.000 Dr 100
Company1.Interco Recievable account.000 Dr 1000
where as the correct entry should be :
Company2.Interco Payable account.company1 Cr 300
Company3.Interco Payable account.company1 Cr 300
Company4.Interco Payable account.company1 Cr 500
Company1.Interco Payable account.company5 Cr 100
Company5.Interco Recievable account.company1 Dr 100
Company1.Interco Recievable account.company2 Dr 300
Company1.Interco Recievable account.company3 Dr 300
Company1.Interco Recievable account.company4 Dr 500
Have you faced this kind of issue? Does Oracle support intercompany Invoice with a negative line (credit)? If 11i doesn't support this feature, does Oracle E-Biz 12 support this feature?
Your insights will be very helpful.

Hi,
Now we are trying to convert the 11g-Database UTF-8 characterset to AL32UTF8 characterset.Why do you need to change the database characterset?
As per metalink Notes, there is no very clear steps on how to deal with Apps Environment after DB characterset change using CSALTER.Did you go through these documents?
Note: 788156.1 - AL32UTF8 / UTF8 (Unicode) Database Character Set Implications
Note: 260192.1 - Changing the NLS_CHARACTERSET to AL32UTF8 / UTF8 (Unicode)
Note: 124721.1 - Migrating an Applications Installation to a New Character Set
Note: 225912.1 - Changing the Database Character Set ( NLS_CHARACTERSET )
1) After DB characterset change, do we have to run Autoconfig, after editing the DB XML file to reflect new characterset value.Yes.
2) Does the same apply to Application CONTEXT file also for APPL_TOP, etcAre you also changing the application tier characterset? However, I would say you will have to run AutoConfig in both cases.
3) when shud we run adadmin- filesystem cahracterset conversion. Before or after autoconfig.Run the "Convert character set" via adadmin, then run AutoConfig -- See "Oracle® Applications Maintenance Utilities" manual for details.
Also i am facing issues in connecting to sqlplus from applmgr user after the DB characterset change.
It just core-dumps.Did you implement all the steps mentioned in the documents? What is the complete error message? What does "echo $NLS_LANG" return as oracle and applmgr users?
Regards,
Hussein

VBFA Table Update for Credit Note

Hi ,
I have created a rebate credit memo advice and a credit memo billing docment for final settlement. Now the document category that is displayed in VBAK and VBRK document respectively indicate that the documents created are credit memo documents but when i check in the document flow in Table VBFA, i observed that the document category indicated against the credit note order and Billing document is P and L respectively which is the document category for Debit Memo. Need to know how this document category changed in VBFA from Credit memo to debit memo category.Further need to know how the document category in VBFA table is updated.
To provide more inputs,when i create a normal credit note advice to billing process,VBFA takes the document category of credit memo.
Regards,
VEE KAY

HI,
this is not possible.
Tips:
1. Create a reserve invoice with negative amount with items copying the original invoice rows inside with custom code. (this will not thouch the stock).
or
2. Create a non inventory managed item (service type) - code: DE (Discount/Exemptions)
then you can use it:
2.1. Create the credit memo
2.2. Copy lines via custom code, but the itemcode will be always your itemcode, and every other can be copied from Invoice.
each cases there will no connection between your Original Invoice and Created Credit Memo/Reserve Invoice. You should have to use custom code to copy lines from original items.
In payment you can use the numatcard field for matching the documents together (numatcard: Vendor/Customer reference number)
Regards,
J:

Credit notes wit negative lines

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