Dispute case for a credit note

To get approvals for a customer refund, I want to use dispute cases. To make this work, I will have to create dispute cases for open credit notes from customer line items (FBL5N). However, I get an error message 'Dispute case cannot be created without receivable'
Do I need to define a new case type to be able to create a dispute case for a credit note?
Cheers

Hi Vicky,
A dispute can not only include a credit note.
There has to be a debit accounting document in the dispute as well.
If a customer wanted a refund you have two options:
1 - You can dispute the original invoice or invoices, and then raise a credit note and attach that to the dispute. The customer will then pay the invoices and take the credit note.
2 - You can create a customer disputed object. This allows you to create a dispute without reference to an invoice. You can then attach the credit note to the dispute.

Similar Messages

Error creating accounting document for a credit note

Hi All,
I am facing an issue while creating an accounting document for the credit note created.
The scenario is as follows:
Created a credit memo --> created credit note --> create accounting document
While creating accounting document, i'm getting an error message as 'The G/L account XXXXXXXX requires an assignement to CO object'.
Please let me know why i'm getting this error and how to overcome this issue.
Thanks,
Anil Kumar

While creating accounting document,
i'm getting an error message
First of all, I am not clear on your above statement as in normal circumstances, once you generate a credit memo, in bacground an accounting document will also be generated.
In your case, I believe while saving the credit memo, system throws the error to maintain CO object in which case, do the following:-
Go to TCode KA02 enter the controlling area, give the G/L acoount No and click on Master data tab. There select "Default Acc Assgmnt" tab and enter Cost centr and save.
Next Go to FS00, input the G/L Account and click on Edit Cost Element on top. There click on Basic Data and for the field CElem category, maintain the required numeric value. Now select the tab Default Acct Assgnmt and there maintain the required cost center and save.
thanks
G. Lakshmipathi

How to relate dispute case for a AR document

Hi Gurus,
I have a requirement to change the reason code change date of dispute case(DIspute management) for the related AR document.
Basically i am posting a AR document through BAPI. Now i wanted to take the last dunned date(MADAT) and find the related dispute case after that change the reason code change date using last dunned date.
so my question how to relate relevent dispute case for the AR document?
Thanks advance.
Regards,
Radhakrishna.

Hi.............
Better and simplest way you can get it through a simple qury report. Create a query by joining two tables ODLN and OINV. OINV's docdate means the closing date of delivery challan.
Regards,

Check for duplicate Credit Note

Hi All,
Is there any way to block duplicate Credit note (Debit note) for Vendor just like we can block invoice by placing check on 1. Co. Code, 2. Invoice Date and 3. Reference check.
For my client, many times a credit note is getting processed twice or more. Is there any way we can block them by using say Credit note no. for example.
Rg
VK

Hi Vijay,
Credit Note dublicate check works in similar fashion as Invoice. You just needs to activate duplicate invoice check in Vendor Master data.
An entry is created in table BSIP based on which this dublicate check is performed. In case Vendor Master Data is not updated then this table is not updted and checked for duplicacy.
I hope it helps. Do revert back if there are still issues.
Regards,
Binay Agarwal

Belgium Tax Code for Invoices & Credit Notes

Hi,
According to SAP note 174811 (Configuring a Belgian Company Code) a distinction must be made between the VAT codes for SD invoices and credit notes:
"... distinction which is obligatory, is the distinction between
invoices and credit notes for which separate codes have to be
created. The reason is that the VAT generated by an input tax code
on credit notes must be posted to an output VAT account instead of
an input VAT account, and reversals of invoices must be seen as an
invoice in minus and not as a credit note."
However the standard MWST condition record does not provide the option of splitting the tax code determination by document type (VK11). Has anyone encountered this issue before or can you suggest a solution to this problem?
Your help is very much appreciated.
Kind regards
P

Hi Riaan,
Could you confirm your current path set is correct to the shared folder? It should be something like
YourServer\B1_SHR\WordDocs\*LanguageCode*. Check if you have that kind of folder on your B1 shared server.
Thanks,
Gordon

Output form for Customer Credit Note - FB75

Dear Expert,
my client has demanded a Form Output in T-Code FB75 - Customer Credit Note.
we are ready with Logic & format of the Credit Note to the ABAPer.
Need your help :
1. From where & how do we activate form for this T-Code
2. Print a form once we finish a posting to Customer Credit Note in FB75

You have to develop a Z Transaction for the FORM developed in Transaction Code SE93
Regards
Sanil Bhandari

Bapi for Debit/Credit Note data

Hi All,
Can someone help me finding an standard BAPI for getting the Debit/Credit note history of a customer.
Thanks in Advance,
Abhi.......

Raj you can try with these also:
use...
'BAPI_CRED_MEMO_CREATEFROMDAT2'
data: con_cr_memo_bus_obj like BAPIUSW01-OBJTYPE value 'BUS2094'.
CALL FUNCTION 'ZBAPI_CRED_MEMO_CREATEFROMDAT2'
EXPORTING
ORDER_HEADER_IN = bapi_hdr
business_object = con_cr_memo_bus_obj
convert = 'X'
IMPORTING
SALESDOCUMENT = bapi_salesdoc
TABLES
return = bapi_ret_tbl
ORDER_ITEMS_IN = bapi_itm
ORDER_PARTNERS = bapi_prtnr
ORDER_ITEMS_inx = bapi_itm_out
order_schedules_in = bapi_schd_lin
order_text = bapi_text.
AND in the cloned ZBAPI above in SE37/80, add this Importing parameter: BUSINESS_OBJECT LIKE BAPIUSW01-OBJTYPE
Please have a look in older topics:
<a class="jive_macro jive_macro_thread" href="" __jive_macro_name="thread" modifiedtitle="true" __default_attr="95866"></a>
<a class="jive_macro jive_macro_thread" href="" __jive_macro_name="thread" modifiedtitle="true" __default_attr="82006"></a>
Also:
Did you try BAPI_INCOMING_INVOICE_CREATE with DOC_TYPE (CREDIT MEMO) field in BAPI_INCINV_CREATE_HEADER.
Amit.

Output for Vendor Credit Note / Debit Note / Invoice

Dear Experts ,
Is there a std o/p available for a vendor credit note / debit note & invoice posted through t code MIRO ?
Regards ,
Lakeer Bhatt

yes there is standard output..
go to spro > MM > logistic invoice verification >message dete > maintain message schema
select mr0002 and double click on control data..
here add condition type INS and save.
while raising debit note/credit note, before saving click on goto > messages > item
here enter condition type INS and save..
then take print or view print preview in MR90

Missing Reference for AR Credit Notes

Hello,
I have raised an AR Invoice and entered a Customer Ref. No then added it. If I then go into the BP Master Data screen and drill down on the balance I can see the invoice and the customer ref. no.
If however I do the same for an AR Credit Note and drill down into the BP balance the Customer Ref. No is not shown. This has been recreated on SP: 01 PL: 10.
Any help/advice would be greatly appreciated.
Regards,
Juan

Indira,
I have upgraded a test environment to PL: 11 and this is still an issue. When raising a AR Credit NOTE and adding it, the Customer Ref. No is missing from the BP drill down.
I found the credit note under Sales - AR -> AR Credit note
Any other help/advice would be greatly appreciated.
Regards,
Juan

AP And AR Invoice Numbers Required For Corresponding Credit Notes

Dear All,
I need to print the invoice number on our Credit Note documents (both AR and AP). Although the invoice number is present in the remarks field, we need its field-id on the CN documents so that we can print on Document headers.
Thanks,
Ghazanfar Ahmed

Hi Ghazanfar Ahmed,
If you need to print the A/R Invoice and A/P Invoice number on your Credit Note documents.
Try this, it will retrieve the Invoice No in Print.
CASE 1
A/R Credit Memo.
->> Open the PLD and Create 1 Database Field in Page Header (or) End of Reprot. then,
->> Goto Properties Window. Click Content Tab then Select the Table and Column.
Table -> ORIN - A/R Credit Memo
Column -> Comments - Remarks..
Result: This field will Display the Comments(Remarks) on A/R Credit Memo. Same on A/P Credit Memo.
CASE 2
A/R Credit Memo.
->> Open the PLD and Create 1 Database Field in Repetetive Area. then,
->> Goto Properties Window. Click Content Tab then Select the Table and Column.
Table -> RIN1 - A/R Credit Memo.
Column -> BaseRef - Base Reference Number.
Result: This field will Display the Base Document No.(Invoice No.) on A/R Credit Memo. Same on A/P Credit Memo.
Regards,
Madhan.

Posting date for rebate credit note document

Hi friends,
This is with reference to settlement of rebate agreement. There is a background job executed say today, but the posting date was backdated to 31/08/2011. The financial posting period for current month starts from 27th of Aug and the posting was done in current period only. The validity of the Rebate agreement ends on 31/08/2011.
My query is what is the reason behind the system posted the document on 31/08/2011.
Is it because the validity ends on 31/08/2011.
Quick responses are appreciated.
Thanks & regards,
Praveen.

Hi Praveen,
You are correct. The final settlement credit memo request uses the last day of the agreement validity period as the billing date.
Please refer to the 29th Page first and second lines of the Matthias white paper of Rebate management. Below is the link.
http://www.erpgenie.com/publications/saptips/052005.pdf
Hope this helps

Subscription for Skype Credit not showing

Hello,
I subscribed to skype credit before and then after one of the patches awhile back it shows me that I have no subscription but when I go to skype options it says I have auto recharge enabled. However, it doesn't recharge automatically when it falls under the credit threshold it set up; I have to do it manually. I've tried disabling then re-enabling auto recharge but it still shows "No subscription" on my skype window. Also, my CC is up to date and works when I manually recharge it
Any advice on this?

Hi,
Subscriptions and auto-recharge are different things. Auto-recharge tops up your Skype Credit balance, subscriptions are prepaid packages that renew monthly, quarterly or annually.
Based on your call history, you might be interested in the following subscriptions:
http://www.skype.com/intl/en/prices/pay-monthly/#SA
For comparison the rates when calling with Skype Credit:
http://www.skype.com/intl/en/prices/payg-rates/#cc=SA

Central repository for Invoices & Credit Notes

Hi, I would like to use the "Export to MS Word" to export a Word copy of all inoives to a central directory, problems are:
1. How can I change it from exporting to default "C:\Program Files (x86)\SAP\SAP Business One\WordDocs\DBNAME\CUSTOMER_CODE". I would prefer that all SAP client export via this feature to a central directory share, also
2. Is there an auto way to rather export/print to PDF.
Riaan

Hi Riaan,
Could you confirm your current path set is correct to the shared folder? It should be something like
YourServer\B1_SHR\WordDocs\*LanguageCode*. Check if you have that kind of folder on your B1 shared server.
Thanks,
Gordon

Outcome to dispute cases

Where can you customize the outcomes to dispute cases, for example> credit memo created, written off, etc.
Thanks!

where would you expect to see this in the dispute case?
There is not a standard field for the outcome.
The root cause is the closed in my opinion.
You could look to have some new dispute statuses - so one for each type of closure you mentioned.

FSCM- Dispute cases were not closed automatically for credit disputed amounts

Dear All,
We are creating the dispute cases for overpayment or un-applied cash payments (that is credit document) through FDM_AUTO_CREATE. But those credit dispute cases were not closed automatically after I cleared the documents through F-26 or F-32.
We are running FDM_PROCESS_BUFFER program through batch job for every hour. And we made correct configuration for automatic dispute case close in SPRO. Also the debit disputes were closed automatically.
Especially we are facing this issue for credit special g/l transaction (partial/residual/charge of difference clearing) documents.
Note : I can see two changes automatically in credit dispute cases these are, 1) Disputed amount get zero 2) Disputed objects (that is credit document) is automatically removed (Attributes => Linked Objects => Disputed Objects) in the credit dispute cases
Can you please help me how to resolve this issue.
Thank you in advance.
Thanks & Regards,
KVP

Dear Experts,
Can I have solution for this issue.
Thanks & Regards,
KVP

Dispute case for a credit note

Similar Messages

Maybe you are looking for